Atch 1 - SEATTLE Market Research Questionnaire.docx

MARKET RESEARCH QUESTIONNAIRE

HQ Air Mobility Command Gateway Passenger Services Seattle-Tacoma International Airport, Washington

HTC711-22-R-C006

Company Name: ______________________________________________________

Address: _____________________________________________________________

Phone Number: _______________________________________________________

Point of Contact: ______________________________________________________

Email Address: _______________________________________________________

Cage Code: __________________________________________________________

Applicable NAICS Code: 488119 (Other Airport Operations) Size Standard - $35M

Size/Status: (Check all that apply)

____Small Business ____Veteran-Owned Small Business ____Service-Disabled Veteran-Owned Small Business ____Small Disadvantaged Business ____Woman-Owned Small Business ____HUBZone Small Business

Description of Services: The contractor shall provide all technical support, personnel, supervision, equipment, tools, materials, facilities, and other items and services, (except as specified within the contract as Government-furnished materials, equipment, facilities, services, and training), as required, to perform AMC Gateway Passenger Services. The contractor shall provide Air Mobility Command (AMC) Gateway Passenger Services in support of the Defense Transportation System (DTS) and INDOPACOM, at Seattle–Tacoma International Airport (SEA-TAC), Washington. The contractor shall facilitate on-time aircraft departures and maintain the capability to provide sustained Gateway Passenger services for one outbound/originating mission a day, seven days a week, 365 days a year with the reciprocating inbound/terminating missions, and workload associated with any mission delays/aborts, which may create situations where there are two outbound/originating and/or two inbound/terminating missions in a given day. These services are considered to be operationally critical support as defined in DFARS 252.204-7012.

Period of Performance: 1 October 2022 – 30 September 2023 (Base year) with four one-year options through 30 September 2027.

Hours of Operation. The contractor shall perform the services required under this contract during the following hours: ATOC function, staffed and operational 0700-1600 Monday through Sunday and during scheduled aircraft operations; Military Assistance Office, staffed and operational 0700-1600 Monday through Sunday and on the day prior to scheduled mission departures from 0700 until the Military Assistance Counters are staffed; Military Assistance Counter staffed and operational at least six hours prior to scheduled mission departure for international flights/eight hours prior to scheduled mission departure for B747/B777 international flights, and at least four hours prior to scheduled mission departure for domestic flights, and remain open to meet mission delay processes; Passenger Check-In Counters, staffed and operational at least six hours prior to scheduled mission departure for international flights and at least four hours prior to scheduled mission departure for domestic flights, and remain open to meet mission delay processes; Departure Gate, staffed and operational to meet mission departure requirements and mission delay processes, (retain sufficient personnel on duty for a minimum of one hour after mission departure to provide services in the event of a mission abort); Arrival Gate, staffed and operational to meet mission arrivals; Data Records and Reports staffed and operational, 0700-1600 Monday through Friday; and Baggage Services, staffed and operational, 0700-1600 Monday through Sunday, and one hour after all arriving passengers have departed the baggage claim area.

Security: The contractor shall comply with the applicable Department of Defense (DoD), USAF, AMC, and SEA-TAC Instructions, regarding Operational, Physical, and Communications Security as well as the Security Escort and Anti-terrorism/Force Protection Programs. The contractor shall ensure all contractor personnel employed to perform contract requirements have a successfully completed Tier 1 Investigation or Secret Security Clearance on file and obtain a Common Access Card (CAC).

Government-provided training: Government personnel will provide initial AMC Gateway Passenger Services familiarization training at SEA-TAC to contractor personnel for the first 14 calendar days of the contract performance period. During this period, the contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform AMC Gateway Passenger Services as defined in this PWS.

Questions:

For questions 1 through 6 below, please provide detailed responses for recent (within the past three years) contracts performed by your company.

1. Do you currently or have you ever provided passenger and baggage services?

Yes____ No ____

Please provide the location and a brief description of services provided: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. How much lead time do you require between contract award and contract performance start, 1 October 2022, to transition personnel and equipment to Seattle-Tacoma International Airport (SEA-TAC), as well as furnish and lease office space in the south end of the terminal.

Answer ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

3. Do your company’s commercial or government contracts contain provisions for extending the term of the contract (e.g., yearly options) and/or contain provisions for extending services at the end of the contract (e.g., option to extend services)?

Answer__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

4. Does your company anticipate any issues with hiring and retaining a qualified staff to meet the Performance Work Statement performance requirements given the current pandemic driven concerns with recruiting and retaining employees?

Answer__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. Does your company anticipate any issues with procuring contractor-furnished materials/equipment necessary to meet the Performance Work Statement performance requirements given the current pandemic driven concerns with the worldwide supply chain and delayed delivery schedules?

Answer__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. Please provide any questions, comments or concerns you feel relevant concerning this proposed acquisition that would assist you in submitting a proposal.

Answer__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

7. Please rank the following three options in order of preference with 1 being the most preferred and the 3 being the least preferred:

Attending a Preproposal Meeting at SEATAC to review the Solicitation and Performance requirements.

Preference___________

Attending a Preproposal Meeting at Scott AFB to review the Solicitation and Performance requirements.

Preference___________

Attending a Preproposal Meeting via telecom to review the Solicitation and Performance requirements.

Preference___________