Atch 1 - PWS.pdf

Performance Work Statement Hotel Lodging Services

For the 129th Rescue Wing

129th Mission Support Contracting PO Box 103, Stop 28 Moffett

ANGB, CA 94035

Performance Work Statement Hotel Lodging Services

1 Introduction The 129th Rescue Wing, located at Moffett Federal Airfield, California, is the only special mission wing assigned to the California Air National Guard (CA ANG) and one of five special mission wings across the nation’s Air National Guard. As an Air National Guard wing, the 129th has two distinct missions—both of which are summed up by the Wing's motto of, "that others may live".

First, as a reserve component of the United States Air Force, the wing's federal mission is to train, prepare, and conduct worldwide combat search and rescue operations over land or water, in both hostile and permissive environments. Additionally, the 129th Rescue Wing provides agile combat support capabilities to Combatant Commanders anywhere in the world.

Second, as a component of the California Military Department, the 129th Rescue Wing's state mission is to support the Governor of California during state emergencies and contingencies by providing a wide range of capabilities, to include specialized search and rescue, and aerial firefighting.

1.1 Mission

The mission of the 129 Force Sustainment Element is to provide support services operations to all assigned 129 RQW wing members.

1.2 Background

The 129 RQW previously obtained the same/similar services, purchased through monthly contracts via the base contracting office.

The Wings continuing need for these services and the contract vehicle for these services has been requested to move toward a contract. Due to the enduring nature of this requirement, the CA ANG is therefore procuring these services as a contract requirement.

1.3 Scope

This will be a one-year contract for lodging services for the 129 RQW. The scope of this requirement is to provide lodging with single and double occupancy rooms. These services will be provided during Regular Schedule Drill (RSD) during the weekends and Rescheduled Drill (RD) during the week.

2 General Requirements This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of a personal nature or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.

2.2 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors (if applicable). The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3. Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at Moffett ANGB and the contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government’s requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this effort. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.3 Personnel Administration

The Contractor will provide single and double occupancy hotel rooms based on the approved wing schedule when called by the contracting officer or program manager.

3 Performance Standards

a) STD: All quarters shall be located within one facility (i.e., one contiguous hotel site) and within 10 driving miles and 15 driving minutes of 600 Macon Rd, Mountain View, CA 94043, as determined by commercial navigation software (e.g., Google Maps). Contractor provide single and double occupancy rooms for members of the 129th RQW, upon notification two weeks prior (RSD weekend schedule will be provided. Will provide a clean room, with a TV, a clock/radio, desk with working chair, at least one garbage can, curtains on window that locks, working HVAC system, clean bed sheets, clean pillow, clean pillow case, clean blanket, working lamp, working bathroom, shower curtain, working sink, towels, face rag, mirror, hair dryer, soap, locking door to room, locking door to bathroom, closet, dresser, working smoke detector. Room must be free of bed bugs or any type of infestation. Will ensure that a member of the staff is available at the front desk 24hrs. Rooms must have working outlets, provide telecommunication devices in the room, double occupancy rooms must provide a minimum of two double sixed beds unless specified. Each occupant will be given a key to the room, and “do not disturb” sign must be available.

The following section specifies the Performance Objectives and Performance Elements for providing comprehensive Operations Program Manager (OPM) services under this requirement. The Contractor must provide all services in a manner that fosters and enforces an environment of safety consciousness. To that end, the Contractor must operate a program that abides all applicable safety and operational regulations.

3.1. Personnel Administration

The following sections describe the Performance Objectives and Performance Elements for managing the operations program management requirements.

3.1.1. Services

Performance Standards STD 1: Upon notification Contractor will be provided a list of members with name, rank, gender, and roommate (if applicable). The contractor will provide confirmation numbers to the COR or KO no later than 7 business days after the request has been made. Once confirmation numbers are received, the contractor will be supplied with a sign in roster for all 129 RQW members to sign in at the time of check-in. This sign in roster will be returned no later than 5 business days after the reporting RSD weekend. Changes to confirmation number or cancelations must be forwarded to the COR or KO immediately. 129 RQW members are not authorized to change reservations without prior approval from the COR or KO. The contractor must be adequately manned to provide a 24 hr check in and check out service, 7 days a week.

STD 2: Invoicing and Payment: Upon verification, invoices will be paid by Government Purchase Card (GPC) or Wide Area Workflow (WAWF) and must be invoiced within 7 business days after checkout. The 129 RQW is a federal government entity, and as such is exempt from all applicable taxes, including but not limited to sales taxes and lodging taxes. Any charges or invoicing that includes taxes shall not be paid by the Government. Charges for incidental products or services, including but not limited to telephone calls, internet service, move rentals, food drinks, room service, laundry or dry cleaning are not authorized to be charged to the Government. The Commercial Lodging facility is responsible to secure payment of incidental or other charges at the time of check out by cash or credit card deposit of one or more of each room’s occupants. Purchases using a GPC, the Contractor shall consolidate all room charges and provide the COR or KO with the consolidated invoice for review, no charges shall be assessed against any GPC provided as security to hold the rooms. Government shall be invoice in the arrears. Charges shall not be run individually, per room, or per day unless authorized by the COR or KO.

3.1.2. Special Requirements

Individuals are not authorized lodging under this contract until such authorization is presented to the commercial lodging. Rooms will be provided to only those individuals that appear on the rooming list or as approved/provided by the COR or KO. The following sub-sections provide details of various considerations on this effort.

3.1.3. Security

The contractor shall comply with all applicable security policies and procedures, established by California fire & safety regulation, they may be obtained from the COR. The contractor shall also provide all information requirements to be accomplished by the 129th Security Forces Squadron. Should the Force Protection Condition (FPCON) change, or local threat investigation the Government may require changes in contractor security matters or processes with little or no notice.

3.1.4. Applicable Directives

The contractor shall comply with all documents listed below and referenced under paragraph 3.0, Performance Requirements as mandatory. Compliance with documents specifically identified as Advisory (marked as (A)) shall be at the contractor’s discretion. The Government reserves the right to implement, change, or rescind the list of applicable directives as a result of mission or policy changes. Copies of these documents may be provided upon the request of the contractor.

• AFMAN 34-135

• https://www.deph.ca.gov/Programs/CID/DCDC/Pages/BedBugs.aspx - Californian Department of Public Health

• https://www.cgcc.ca.gov/documents/enabling/2010/california_code_of _Regulations.pdf – California Fire & Safety Code

Regulations

3.1.5. Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

https://www.deph.ca.gov/Programs/CID/DCDC/Pages/BedBugs.aspx https://www.cgcc.ca.gov/documents/enabling/2010/california_code_of%20_Regulations.pdf

4 Deliverables The contractor shall provide deliverables as described in this PWS. Deliverables shall be provided in accordance with the format and delivery schedule for deliverables.

Number Deliverable Frequency Quantity A01 Sign In Binder

Sign in binder will be provided prior to the RSD weekend Delivery method: In person Submitted: In person

Monthly

5 Definitions and Acronyms

Definitions CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Acronyms Acronym Definition AFI Air Force Instruction AFPD Air Force Policy Document AFTTP Air Force Tactics, Techniques, and Procedures ANGS Air National Guard Supplement AQL Acceptable Quality Level AT Antiterrorism BDOC Base Defense Operations Center CA ANG California Air National Guard CAC Common Access Card CMR Contractor Manpower Reporting

Acronym Definition CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative CRO Combat Rescue Officer DFARS Defense Federal Acquisition Regulation Supplement DJRS Dive Jump Reporting System DOD (or DoD) Department of Defense DODAAC Department of Defense Activity Address Code DODD (or DoDD) Department of Defense Directive EESOH-MIS Enterprise Environmental, Safety, and Occupation Health Management Information

System ESOH Environmental, Safety, and Occupational Health FAR Federal Acquisition Regulation FPCON Force Protection Condition GA Guardian Angels GFM Government-Furnished Materials GOV Government-Owned Vehicle GPC Government Purchase Card JTR Joint Travel Regulations KO Contracting Officer KS Contract Specialist MISREP Mission Report MSDS/SDS Material Safety Data Sheet/Safety Data Sheet NACI National Agency Check with Inquiries NFPA National Fire Protective Association NGB National Guard Bureau OJT On-the-Job Training OPM Operations Program Manager OPSEC Operations Security ORM Operational Risk Management OSHA Occupational Safety and Health Act PASS Professional Administrative Support Services PWS Program Manager QASP Program of Instruction QCP Performance Work Statement SOI Quality Assurance Surveillance Plan STAN/EVAL Quality Control Plan STD Syllabus of Instruction USAF Standardization and Evaluation VPP Standard USAF United States Air Force WAWF Wide Area Workflow

Acronyms