Atch 1 Commercial Internet Service SOO_FA480120Q0018_19 Aug 20.docx

Sol # FA480120Q0018 Statement of Objectives (SOO)

49th Operations Group (49 OG)/16th Training Squadron (16 TRS) Commercial Internet Service

19 August 2020

1. Description of Service: The contractor shall furnish, install, test, and provide commercial internet capability (dedicated fiber optic internet access) for 49 OG/16 TRS, 520 W New Mexico Ave, Holloman AFB (HAFB), NM 88330. Dedicated (Internet services), symmetrical, fiber circuits are required for each building. Contractor shall provide all labor, tools, supplies, materials, patch cables, and equipment necessary to extend the circuit from the Base Commercial DEMARC to locations indicated in paragraph 5. Contractor shall be responsible for circuit testing and troubleshooting once extended.

2. The Contractor will provide a proposed project schedule reflecting a timeline to complete all activities needed to provide the commercial internet services. The services must be operational no later than (NLT) 90-120 days after the contract is awarded.

3. Hours for Installation: Monday-Friday, 8am-4pm, excluding Federal Holidays:

4. This is an annual service contract with a base year and four optional renewal years.

5. Required commercial internet service will support 49th Operations Group locations. Any future 49th Operations Group building relocation or addition will be discussed with the contractor at that time for inclusion inside this contract. Current required locations and associated speeds are:

Minimum of:

Location Addresses (Holloman AFB, NM 88330)

6. All network security and hardware will be managed by 49 OG/16TRS.

7. Government shall maintain ownership, operation and maintenance of 49 OG/16TRS provided WiFi networks that the commercial internet service provider (ISP) will be connected to.

8. The contractor may use existing hardware and materials as able, (drops and service is currently in place and in service) but shall provide all other requirements for this project necessary for network connectivity.

9. Installation: Commercial internet services are currently being provided at the locations in paragraph 5 through a provider. Existing equipment can potentially be utilized for this project, and will be discussed as needed. Communication infrastructure designs and installation of all hardware, software and infrastructure will follow American National Standards Institute (ANSI) /Electronic Industry Alliance (EIA) /Telecommunications Industry Association (TIA) guidelines. All communications “Installation Practices” will conform to the Unified Facilities Criteria (UFC), and BICSI Information Transport Systems Installation Methods Manual (ITSIMM).

10. Contractor shall maintain their service delivery lines and any contractor owned equipment. Due to the importance of the commercial business class wired internet service supporting the government, it is requested that the contractor maintain support for quality of service delivery. Contractor shall ensure that any reported service disruption or service degradation has a response time of 4 hours or less to dispatch maintenance and/or troubleshooting of service interruptions.

11. Project management: The Government’s Point of Contact (POC) will be available during the performance of work. Contractor shall provide and designate a responsible employee (the supervisor) to supervise work and to coordinate with the Government’s POC throughout all phases of work to be performed. The Contractor’s supervisor shall be on site during the time any work is being done by the Contractor’s employees.

12. Accessories and incidentals: Contractor shall provide all incidentals necessary and all incidental hardware shall be installed in accordance with (IAW) manufacturer’s recommendations. Adhesives, fasteners, nails, etc. shall be furnished by the Contractor.

13. Protection: The Contractor shall take precautions to prevent damage to Government property. The Contractor shall repair or replace damaged items or damages incurred by the contractor at no additional cost to the Government.

14. Limitations of Liability: Contractor will provide its own private insurance. In no event shall the Government be liable for any loss of or damage of equipment owned by the contractor, or for any other consequential, incidental, indirect or economic damages incurred or suffered by the Contractor. Contractor further agrees that the total liability shall indemnify and hold the Government harmless against any claims by third parties, including all costs, expenses and attorney’s fees incurred by the Contractor therein, arising out of or in conjunction with Contractor’s performance under or breach of this contract.

15. Storage of Products during Tear Down and Installation: Materials shall be stored on site in such a manner that the continuing working operation is not impaired.

16. Site Maintenance: Work areas shall be maintained in a neat, clean, safe condition. All trash, debris, and garbage, which Contractor generates, is to be removed from the facility and properly disposed of at the end of each workday. This must be completely removed from the base at the completion of the project at the Contractor’s expense.

17. Completion of Work: Upon completion, the Government will conduct an inspection of all products installed. The Contractor shall ensure that work for this project is performed IAW the criteria herein, and that all equipment and systems shall be fully operational at the completion of work for this project. All surfaces and floor surfaces around the work site shall be cleaned.

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