ATCH 01 DRAFT PWS_06Oct22.pdf

Attachment 01

PERFORMANCE WORK STATEMENT (PWS)

FLEET READINESS CENTER SOUTHEAST (FRCSE) JACKSONVILLE,

APPRENTICESHIP PROGRAM

1.0 BACKGROUND

Fleet Readiness Center Southeast (FRCSE) provides world-class support to Navy and Marine Corps tactical, logistical and rotary wing aircraft, and their components located at Naval Air Station, Jacksonville, FL;

Mayport Naval Station, Mayport, FL; Cecil Commerce Center, Cecil Field, FL; and Wells Road, Orange Park, FL. Over 3400 military and civilian personnel work to be the premier maintenance repair and overhaul organization in the Department of Defense by providing the best value, highest quality, and most reliable products. As such, FRCSE is focused on providing customers with quality, timely, and responsive production of engines, aircraft, and components for the warfighter.

2.0 OBJECTIVE & SCOPE:

2.1 FRCSE needs an organic and highly trained journey-level workforce capable of performing maintenance and repair of tactical, logistical, and rotary wing aircraft and their components for the United States Navy and Marine Corps. To achieve this objective, FRCSE required the establishment of an accredited apprenticeship program that provides academic training to FRCSE Apprentice Employees culminating in the award of an Engineering Technology Support Specialist Certificate for each Apprentice that successfully completes the requirements. The Academic Institution (AI), Contractor, shall meet all deliverables and other requirements as delineated herein.

2.2 The objective of the FRCSE Apprenticeship Program is to develop highly skilled, Navy-oriented, journey-level production artisans to meet long-range needs. In addition to providing required technical knowledge, skills and abilities, the Apprenticeship Program seeks to develop individual initiative for all eligible civilian and veteran candidates. The program advances the employees’ wages from entry level to journey level worker as skills and knowledge are acquired and demonstrated.

2.3 During the course of the FRSE Apprenticeship Program, as part of their normal work schedule/assignment, Apprentices will receive academic training provided by a local college, with a maximum commute of 25 miles driving distance from NAS Jacksonville.

2.4 Below is a breakdown of estimated number of FRCSE Apprentices who will be enrolled in the Contractor’s classes during each semester, which lasts approximately 15 weeks. It is anticipated that all academic requirements will be met within two semesters.

3.0 PERFORMANCE REQUIREMENTS:

3.1 FRCSE requires the services of a regionally or nationally accredited educational institution that is recognized by the U.S. Department of Education and authorized to deliver post-secondary education programs. This accreditation is necessary to meet the academic requirements of the Apprenticeship program.

3.2 The AI shall provide, deliver, and document the curriculum required by the Apprenticeship

Program. Completion of required courses must result in the awarding of an Engineering Technology Support Specialist certificate.

3.2.1 Academic courses shall be offered during Fall and Spring semesters beginning Spring 2023 (January

– May 2023).

3.2.2 The Contractor shall assign a point of contact (POC) or Liaison responsible for communicating with the Contracting Officer’s Representative (COR) (or Alternate COR in the COR’s absence) on all matters related to enrolled students. This communication shall include daily attendance reports, mid-term progress reports for all students, and final grades for each student.

3.2.2.1 The Contractor’s POC shall work with the Contracting Officer’s Representative (COR) (or Alternate

COR in the COR’s absence) to develop academic schedules for each semester.

3.2.2.2 Academic classes shall be delivered in-person and on-site at the contractor’s facility.

3.2.2.3 In extenuating circumstances (e.g. COVID, Natural Disasters, Evacuations, or similar restrictions when in-person classes are not viable) online distance learning technology shall be made available to Apprentice students and utilized by contractor employees to deliver instruction.

3.2.2.3.1 Academic classes for both on-site or distance learning shall utilize the same curricula.

3.2.2.4 Upon successful completion of the required coursework (with final grades of 70% or higher), the Contractor shall award each Apprentice an Engineering Technology Support Specialist Certificate.

Academic Year → 2022-2023 2027-2028 Calendar Year →

Semester Spring 2023 Fall 2023 Spring 2024 Fall 2024 Spring 2025 Fall 2025 Spring 2026 Fall 2026 Spring 2027 Fall 2027 Apprentice Year

Group ↓

2022 35

2023 40 40

2024 40 40

2025 40 40

2026 40 40

2027 40 Students/Semester 35 40 40 40 40 40 40 40 40 40 Students/Academic

Year 35 40

1/3/2023 <----------------------- Period of Performance ----------------------->1/2/2028 2026-2027

2023-2024 2024-2025 2025-2026 2023 2024 2025 2026

40 40 40

3.2.3 Academic credits shall be awarded by the Academic Institution , and include the courses required for the

Engineering Technology Support Specialist certificate as well as three additional courses for Math, Composition, and a Technical/Professional Report Writing course. Credit will only be awarded with a satisfactory grade of 2.0 (“C”) or better.

Required Engineering Technology Support Specialist

Certificate Academic Courses

Semester 1 (August to December) Course No. Course Name Credits

EET 1084C Introduction to Electricity 3 ENC 1101 Composition I 3 ETI 1060 Math Applications in Engineering Technology 3 ETI 1110 Introduction to Quality Assurance 3 ETI 1701 Industrial Safety 3

Semester Total 15

Required Engineering Technology Support Specialist Certificate Academic Courses

Semester 2 (January - May) Course No. Course Name Credits

ENC 2210 Technical and Professional Report Writing 3 ETI 1420C Manufacturing Processes and Materials 3 ETI 1622 Concepts of Lean and Six Sigma 3 ETM 1010C Mechanical Measurement and Instrumentation 3

Semester Total 12 Academic Course(1st and 2nd Semester) Totals 27

Note: Course numbers/names may vary elsewhere.

3.3.1 The following table shows the projected number of classes necessary to accommodate this requirement based on a maximum class size of 30. Actual number of classes may need to be increased based on restrictions determined by federal, state, and local governmental health organizations.

Class Schedules by Semester Projected No. Classes / Year

2023 2024 2025 2026 2027 Total Semester 1 (Aug - Dec) Academic Classes

EET 1084C Introduction to Electricity

ENC 1101 Composition I 2 2 2 2 2 10

ETI 1060 Math Applications in Engineering Technology

ETI 1110 Introduction to Quality Assurance

ETI 1701 Industrial Safety

Semester 2 (Jan – May) Academic Classes

ENC 2210 Technical and Professional Report Writing

ETI 1420C Manufacturing Processes and Materials

ETI 1622 Concepts of Lean and Six Sigma

ETM 1010C Mechanical Measurement and

Instrumentation

Note: Course numbers/names may vary elsewhere.

3.4 Academic Achievement Reporting

3.4.1 Academic achievement is reported in terms of grade point average. Grades and grade point averages shall be interpreted as follows:

Symbol Definition/Grade Point/Percentage Letter Grade Grade Description Grade Points Grade Raw Score

A Excellent 4.0 90 – 100%

B Good 3.0 80 – 89%

C Satisfactory 2.0 70 – 79%

D Less than Satisfactory 1.0 60 – 69%

F Failing 0.0 59% or Less

3.4.2 Apprentices must final achieve grades of 70% or higher in all academic classes. In the event that an apprentice does not achieve a grade of at least 70% in a class, then they are required to repeat the class on their own time and at their own expense within one year. If the apprentice chooses to repeat the class at a different institution, the apprentice must have class equivalency approved by the Contractor in advance.

3.5 Curriculum for the Apprenticeship Program

3.5.1 All academic curriculum delivered by the Contractor shall be regionally or nationally accredited. The Contractor’s curriculum for the Apprenticeship Program shall include the following FRCSE Apprenticeship Core Standards learning outcomes. Copies of all curriculums used by the Contractor shall be provided to the FRCSE Contracting Officer’s Representative (COR) 10 business days after contract award and whenever a class curriculum changes so that FRCSE can review the materials to determine that training requirements will be met.

3.5.1.1 The Contractor shall provide individual academic course plans that have been approved for accreditation. The individual course plans shall include representative content, learning outcomes and assessment methods, referenced text materials, and a matrix that correlates course outcomes to core competencies. The contractor shall provide this information to the COR.

FRCSE Apprenticeship Core Standards

1 Demonstrate an understanding of industrial processes.

2 Demonstrate an understanding of material properties.

3 Generate and interpret computer-aided drawings.

4 Demonstrate a fundamental understanding of electricity and electronics.

5 Demonstrate an understanding of industrial safety, health, and environmental requirements.

6 Demonstrate proficiently in the use of quality assurance methods and quality control concepts.

7 Demonstrate proficiency in using tools, instruments and testing devices.

8 Demonstrate basic troubleshooting skills.

9 Demonstrate appropriate communication skills.

10 Demonstrate appropriate math skills.

11 Demonstrate an understanding of modern business practices and strategies.

12 Demonstrate employability skills.

3.5.2 Additionally, the Contractor’s curriculum for the Apprentice Program shall include:

3.5.2.1 Emphasis on Workplace safety.

3.5.2.2 Utilization of visual communication through the use of sketches and rough drawings, demonstration of basic Mechanical Drawing skills, Computer Assisted Drafting and Design (CADD) skills, Descriptive Geometry skills, and use of various types of industry based blueprints and technical work documents (Including Welding, Electrical, Sheet Metal, Carpentry, Structural and Plumbing drawings, and/or schematics) to perform work-related functions.

The Contractor’s academic instructors shall maintain a learning environment that supports academic integrity.

Instructors shall maintain adequate question banks and test banks to rotate their quizzes, tests, mid- term and final examinations on a basis that prevents exams from becoming compromised. Instructors shall maintain a presence at all times in the classrooms while proctoring examinations and during established class times.

Instructors shall abide by the Educational Institution’s professional code of ethics.

3.5.2.3 Application of math skills to analyze and solve work-related problems (measurement, conversions, geometry, algebra, trigonometry, volume, and load calculations) and provide remediation and/or tutorial services in math skills to any struggling Apprentice.

3.5.2.4 The application of research and technical writing skills to create reports related to technical work documents and other Aviation Maintenance Organization (AMO) related tasks and provide remediation and/or tutorial services in research and technical writing skills to any struggling Apprentice.

3.6 Apprenticeship Schedule and Class Size

3.6.1 The Contractor shall adhere to the academic schedule established by semester. The schedule shall be broken down by classes indicating dates, times and locations of each class according to the course numbers, titles, descriptions, and units/credit hours. Course schedules shall be provided by the Contractor to the FRCSE COR at least 14 days prior to the start of any academic session.

3.6.2 Classes shall be scheduled on FRCSE workdays, Monday through Friday, between the hours of 07:00

AM and 3:30 PM with breaks between classes plus a 30-minute lunch break. No classes shall be conducted on weekends or federal/state holidays. It is anticipated that classroom instruction shall be conducted based on two annual sessions/semesters (Session 1 – August to December (fall), and Session 2 – January to May (spring)). There is an approximate four-week break between sessions 1 and 2 and an approximate twelve-week break between sessions 2 and 1. It is anticipated that each Apprentice class will require no more than two (2) semesters to complete the desired certificate program.

3.6.3 The Contractor shall assist the apprentices with registration, enrollment, and withdrawals/drops consistent with the Contractor’s published enrollment procedures.

3.6.4 Class sizes shall not exceed more than 30 students unless prior arrangements are agreed upon by the Contractor and the COR.

3.7 Student Books, Materials, Facility, and IT Services

3.7.1 The Contractor shall provide educational and academic advising, if necessary, for students enrolled in the Apprenticeship Program.

3.7.2 The Contractor shall provide all required textbooks and additional course materials for Apprentices prior to the start of each course. The Contractor shall be responsible for delivery of the books and additional course materials. FRCSE Apprentices will not be required to purchase textbooks or additional course materials aside from routine incidental expenses such as paper, pens, pencils, etc.

3.7.3 The Contractor shall provide student support services, such as library access, computer accounts, lab access, and student associations. Apprentices shall have access to student support services during FRCSE’s non-work hours to assist them in their studies.

3.7.3.1 The contractor shall provide a dedicated space exclusively for enrolled FRCSE Apprenticeship students to use as a study hall/homeroom area whenever not attending classes from 0700-1530 on school days. It is anticipated that the space(s) would be similar to a standard classroom with chairs and desks/tables for all enrolled FRCSE Apprenticeship students along with standard amenities; to include lighting, climate control, and ventilation. This space shall be provided in addition to facilities outlined in paragraph 3.7.3.

3.8 Transition Plan

3.8.1 The FRCSE apprentice students that are attending Fall 2022 semester with the accredited incumbent.

The Contractor agrees and shall implement a one-time transition plan to permit a seamless academic transition between institutions. The Contractor shall present the plan to the COR.

3.8.1.1 Contractor agrees to accept FRCSE apprentice students’ transfer credits from the incumbent for first semester course requirements as listed in paragraph 3.3.1 of this PWS.

3.8.1.2 Contractor agrees to award an Engineering Technology Support Specialist certificate upon successful completion of the remaining second semester course requirements, as listed in paragraph 3.3.1 of this PWS, at the contractor’s institution.

3.8.1.3 In the event that a student does not successfully complete any of the first semester courses in fall 2022 with the incumbent (i.e. letter grade below “C” or incomplete) that student will be allowed to retake/complete the course with the incumbent and, if successfully completed, the transfer credit will be accepted by the contractor.

4.0 QUALITY ASSURANCE

4.1 Quality Assurance

4.2 The Contractor shall establish a Quality Control Plan that identifies and results in correction of potential and actual problems related to academic instruction. The Contractor’s Quality Control Plan shall set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The Contractor shall develop and implement a performance management system with processes to assess and report its performance to the COR. The Contractor shall be responsible for making required changes in processes and practices to ensure performance is managed effectively.

4.2.2 A Government Point of Contact (GPOC), appointed by the COR, will audit each class offered during the semester. The GPOC will be certified in instruction and will audit each course for at least one day during the course. Results of these audits will be analyzed by the COR and the Apprenticeship Program Administrator to assess the quality and instructor management of the learning environment.

4.2.3 All course outlines, along with learning objectives and assessment methods shall be reviewed and updated prior to the start of each semester. The Contractor shall route any correspondence to the COR.

4.3 During the in-between semester break sessions (2 per year) as mentioned in section 3.6.2, the COR and the Contractor Liaison shall meet to discuss the students (in general), issues, concerns, courses outlines (as mentioned in 4.3), surveys (Exhibit A019), audits, lessons learned, upcoming events (i.e. holidays), ways to make the apprenticeship program better within scope of the contract, and any other topics that is relevant to this contract. These meetings could be in conjunction with the meetings as mentioned in section 4.5.6.

4.4 FRCSE employees and military personnel (not including the COR and the PCO) are not authorized to direct the Contractor to furnish any labor services outside the scope of the contract. To do so may constitute an unauthorized commitment.

DELIVERABLES:

4.5 The following records, reports, documentation, and materials are to be provided by the Contractor:

4.5.1 (Exhibit A001 – Student Transcripts) The Academic Institution (AI) shall provide transcripts of courses and grades for all enrolled students in the Apprenticeship Program within 15 business days of the end of each term/semester. These records shall be provided to the respective individual students and the COR.

Transcripts shall be forwarded in a portable document format (PDF) file format as an attachment to email to the student and COR.

4.5.1.1 (Exhibit A002 – Student Transcript Release Forms) If the AI requires transcript release authorization, e.g., a Family Educational Rights and Privacy Act of 1974 (FERPA) form, from enrolled students to forward copies of transcripts to the COR, the AI shall ensure the appropriate forms are signed by the students and copies of these forms shall be forwarded to the COR or designated FRC site COR within 15 business days of enrollment. Signed release authorizations shall be forwarded in a portable document format (PDF) file format as an attachment to email.

4.5.2 (Exhibit A003 – Statistical Analysis Of Grade Point Averages) Using historical data obtained throughout the period of performance of the contract, the AI shall provide cumulative statistical trend analysis reports, which include enrolled student names; class grades; grade point averages (GPAs) by semester, and cumulative GPAs; individual student attendance rates and cumulative attendance rates; and student drop rates and cumulative drop rates. The AI shall deliver these reports to the COR within 30 business days of the end of each term/semester in a Microsoft Excel spreadsheet as an attachment to email. The Government will provide the Microsoft Excel spreadsheet template to the AI with the contract proposal during the bidding process.

4.5.3 (Exhibit A004 – Notification of Student Performance Drop) The AI shall provide official notification to the designated COR when a student’s academic performance drops below 2.0 or 70% of the maximum obtainable grade on the grading scale for academic classes. This notification shall be provided:

- Within five (5) business days of effective date of a drop in performance.

- Within five (5) business days after the mid-term examinations.

- Within five (5) business days of the final day of the semester.

Notification shall be forwarded to the COR via email.

4.5.3.1 ( Exhibit A005 – Mid-Term and End of Term Grade Reports) The Contractor shall provide a report of all enrolled students’ grades within 10 business days after the mid-term and within 10 business days after the semester. This grade report shall list each student, and the grade for each class attended during the reporting period. The AI shall provide this report to the designated COR in a Microsoft Excel spreadsheet (attachment #TBD) as an attachment an email.

4.5.4 (Exhibit A006 – Notification of Absence or Tardiness) The AI shall provide same day notification when a student is absent, tardy, or leaves early from a class. The AI shall notify the designated FRC site COR via email.

4.5.5 (Exhibit A007 – Student Registration and Enrollment Report) The AI shall provide a status report detailing all registered Apprenticeship Program students with academic course titles and the number of credits per course on the first day of instruction, each term/semester. The AI shall compare their list of registered students with the class roster provided by the Government and annotate any discrepancies on the first day of instruction, each term/semester. The AI shall report any revisions to the status of registered students at any time during the term/semester on the same day the change occurs.

The AI shall deliver this status report (with corrections) to the designated FRC site COR in a Microsoft Excel spreadsheet file; in an Excel spreadsheet template provided by the government, with the contract proposal during the bidding process.

4.5.6 (Exhibit A008 – Periodic Semester Meetings and Meeting Minutes) The AI shall schedule regular meetings with the FRC site COR and Apprenticeship Program team no less than once per semester term within 30 business days after the start of each term/semester. The meeting agenda shall be set by the designated FRC site COR. Typical agenda items may include issues and concerns of both parties, projected outlook for upcoming sessions, and recommendations for improved efficiency and/or effectiveness.

The AI shall provide written minutes of the meeting within 10 business days after the meeting.

The minutes of meetings shall be forwarded to the designated FRC site COR in a portable document format (PDF) or MS-Word file format as an attachment to email.

4.5.7 (Exhibit A009 – Standards of Student Conduct) The AI shall provide a copy of their published Standards of Student Conduct to the designated FRC site COR and reference the Standards of Student Conduct on each syllabus. The Standards of Student Conduct shall be provided to the designated FRC site COR as a portable document format (PDF) file attachment to email and be available on the AI’s web site. The AI shall notify both the FRC site COR and each student any time the Standards of Student Conduct is changed. This change notification shall be delivered by email.

4.5.7.1 (Exhibit A010 – Notification of Standards of Student Conduct Violations) The AI shall notify the COR of any violation of the AI’s Standards of Student Conduct (as published in the Catalog/Student Handbook) charged against any Apprenticeship Program student within five business days of occurrence. This notification of violations shall in no way prevent the AI from taking such measures as deemed necessary according to the AI’s policy regarding student conduct and disciplinary actions. This notification shall be delivered by email.

4.5.8 (Exhibit A011 – Notification of Noteworthy Achievements) The AI shall notify the designated FRC site COR of any noteworthy achievements or special recognition received by any student during a term/semester. The designated COR shall be notified within 10 business days of the achievement by email.

4.6 Registrations and Administrative Functions

4.6.1 (Exhibit A012 – Student Administration Policy and Time Lines) The AI shall provide published policy and annual time lines regarding registration, course adds/drops, withdrawals, tuition and fee refunds, withdrawals affecting transcripts and/or grades, and final grade submissions to the designated FRC site COR no later than 10 business days prior to the start of the first semester after contract award, or within 5 business days after subsequent modifications to this information. If this information is routinely published on the AI’s public web site, only notification of changes to the web site are required to be submitted. This notification about policy and time line modifications shall be provided to the designated FRC site COR in a portable document format (PDF) file format as an attachment to email.

4.6.2.1 (Exhibit A013 – Funding Requirements Document) The AI shall provide an itemized funding requirements document to the designated FRC site COR, based on the Government provided enrollment plan, no later than 60 calendar days prior to the commencement of each term/semester. The funding requirements document shall be itemized by CLIN, Unit of Issue, Unit Quantity, Unit Cost and Total Cost. Specifically, this document shall include CLINs for both resident and non-resident tuition costs, books and materials costs, and applicable enrollment fees (excluding health fees). The funding requirements document shall be forwarded to the designated FRC site COR a Microsoft Excel spreadsheet file as an attachment to email.

4.6.2.2 (Exhibit A014 – Funding Requirements Document) Additionally, a copy of invoices shall be forwarded to the COR and designated FRC site TPOCs in a portable document format (PDF) file format as an attachment to email.

4.6.3 (Exhibit A015 – Course Syllabus with Student Learning Outcomes (SLOs)). The AI shall provide a course syllabus with Student Learning Outcomes (SLOs) for each required course 10 business days prior to the start of the first semester after contract award, or within five business days prior to a class syllabus change, so that the Government can review the materials to determine that training requirements will be met.

Each syllabus shall include planned class assignments specifically related to Apprenticeship work that will support achievement of the identified Student Learning Outcomes (SLOs). Syllabi's and SLOs shall be provided to the Government 10 working days prior to the start of instruction, each term. When the contract has multiple instructors teaching the same course, the AI shall ensure that each of the instructors is adhering to the established SLOs for the course. Each enrolled student shall receive a copy of the syllabus for each course during the first day of the class. Additionally, a copy of each course syllabus shall be provided to the designated FRC site COR. The syllabi shall be forwarded to the designated FRC site COR in a portable document format (PDF) file format as an attachment to email. The syllabi may be delivered to the students either as a hard copy (paper) document or in a portable document format (PDF) file format as an attachment to email.

4.6.4 (Exhibit A016 – Grade Appeal Process) The AI shall provide a multi-level, objective, grade appeal process in writing. The process will at a minimum include a Division Official review and a peer-to- peer faculty assessment with time lines frames established to support student enrollment into subsequent terms/semesters if the appeal is successful. Each enrolled student shall receive a copy of this grade appeal process during the first day of class. Additionally, a copy of the appeal process shall be provided to the designated FRC site COR in a portable document format (PDF) file format as an attachment to email. The appeal process may be delivered to the students either as a hard copy (paper) document or in a portable document format (PDF) file format as an attachment to email. If this information is routinely published on the AI’s public web site, only notification of changes to the web site are required to be submitted. This notification about appeal process changes shall be provided to the designated FRC site COR and to the students in a portable document format (PDF) file format as an attachment to email.

4.6.5 (Exhibit A017 – Training Completion List) The AI shall provide a list of students who have completed all Apprentice Program training requirements. The AI shall provide this list to the designated FRC site COR within five (5) business days of program completion in a portable document format (PDF) file format as an attachment to email.

4.6.6 (Exhibit A018 – Program Completion Certificate) The AI shall award an Engineering Technology Support Specialist Certificate to each Apprentice who successfully completes all required Apprentice Program academic and/or Work Skills/Trade Theory training classes. Additionally, the AI shall forward copies of all issued certificates to the designated COR in a portable document format (PDF) file format as an attachment to email.

4.6.7 (Exhibit A019 – Student Feedback Forms (completed)) The Academic Institution (AI) shall record and collect comments and data pertaining to each class delivered by use of an AI provided student feedback form. Feedback forms must be available to students at any time and they may be anonymous; however, a form shall be collected from each student on the last day of class. Copies of the collected forms shall be forwarded to the designated FRC site COR within 15 business days of class completion in a portable document format (PDF) file format as an attachment to email.

4.6.8 (Exhibit A020 – Instructor Evaluation Executive Summary) The AI assigned instructors shall be observed no less than twice each year during the period of performance of this contract. To accomplish this, the AI shall provide a course/instructor monitoring and/or observation plan. Permanent changes of instructor personnel will alter the annual calendar of instructor observations. In accordance with the AI's course/instructor monitoring and/or observation plan, the AI shall provide a one-page executive summary five business days after observations are conducted addressing the quality of academic instruction (instructional method) and an evaluation of course content. Executive summaries shall be forwarded to the COR in a portable document format (PDF) file format as an attachment to email.

4.6.9 CDRLs A0001-A020 are the same for the Option Years, in terms of deliverables. For example, Option Year I will have Exhibits A0001-A020. Option Year II will have Exhibits A0001-A020, and so forth. The Contracting Officer will provide any CDRLs updates upon option year execution.

5.0 CONTRACTOR QUALIFICATIONS:

5.1 The Contractor shall provide academic instructors and a program administrator that possess qualifications that satisfy the minimum guidelines for the accredited educational institution. The Contractor shall provide quality instructional personnel who meet all of the minimum qualifications required to teach the discipline they are assigned to teach in accordance with the educational institution’s current qualification standards. These qualifications should include knowledge, skills, abilities, degree(s), and experience required.

5.1.1 All instructors shall have at least two (2) years of instructional experience in a formal setting. This experience shall have been gained within the past five (5) years. Instruction shall be presented in the English language, and the instructors must be clearly understood by students.

5.1.2 The instructor(s) is/are required to perform all instructional duties according to industry standards (demonstrates positive work habits, use appropriate work procedures, tools, and equipment and follows all safety procedures).

5.1.3 Notice and Substitution of Personnel:

5.1.3.1 In the event that a Contractor employee leaves or is unable to work, the Contractor shall notify the COR and Procuring Contracting Officer (PCO) within three business days of learning a Contractor employee is leaving or unable to work. In the event the Contractor desires to substitute a Contractor employee, the Contractor shall ensure that any replacement Contractor employee meets all requirements stated in paragraphs

5.1 – 5.1.2 above. Contractor shall make every effort to provide a replacement within a reasonable amount of time to avoid delaying instruction and administration of courses.

5.1.3.2 During the term, if an academic instructor cannot report to work to facilitate their scheduled class the instructor must, at a minimum, contact the designated Contractor liaison, who shall contact the COR immediately so that arrangements can be made in regards to the class. All replacement and/or substitute instructors shall meet the qualification requirements for instructional personnel as specified in this PWS.

6.0 NORMAL WORK HOURS:

The Government’s normal working hours are 0600 to 1430 Monday through Friday. Educational Services hours (e.g. required class hours) for the Apprenticeship Program shall be provided during the normal working hours of 0700 to 1530 daily Monday through Friday, excluding federal and state mandated holidays unless previously approved by the Contracting Officer’s Representative (COR).

FEDERAL GOVERNMENT HOLIDAYS:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday.

Shutdown Periods: There are occasions when the FRCSE reduces operations in conjunction with the following holidays: Thanksgiving Day, Christmas Day, and New Year’s Day, which encompass additional non-holiday work days and weekends. When such a notice is given, the contractor shall modify its support level for the reduced operations.