ATC Instructors PWS 8 Jan 2024 - DRAFT.docx

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Pope Instructors
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FA480924R0009
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This document is a draft Performance Work Statement (PWS) for providing Air Traffic Control (ATC) Technical Training Instructors to support Special Warfare (SW) ATC technical training at the 352nd Special Warfare Training Squadron (SWTS) at Pope Army Airfield, North Carolina.

The key details are:

  • The requirement is for up to 7 ATC instructors to serve as Community College of the Air Force (CCAF) faculty at the 352nd SWTS. Instructors must meet specific qualifications including an ATC tower rating, an associate's degree, and ATC experience.
  • Instructors will be responsible for providing ATC classroom and simulator training, developing and revising course curriculum, and maintaining instructor qualifications.
  • The contract includes a 12-month base period with two 12-month option periods.
  • This draft PWS is being released to gather industry comments and questions prior to the formal solicitation release, which will be under solicitation number FA480924R0009 with a proposed NAICS code of 611519 (Educational Support Services).

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FA480921R0014

Attachment 1

PERFORMANCE WORK STATEMENT (PWS) FOR

SPECIAL WARFARE AIR TRAFFIC CONTROL (SWATC) TECHNICAL TRAINING

10 January 2024

TABLE OF CONTENTS

1.0DESCRIPTION OF SERVICES.3
2.0SPECIFIC REQUIREMENTS4
3.0DELIVERABLES7
4.0SERVICE SUMMARY7
5.0GOVERNMENT FURNISHED PROPERTY.8
6.0GENERAL INFORMATION.9
7.0RESERVED10
8.0DUTY INFORMATION11
9.0IDENTIFYING AND REPORTING HAZARDS AND MISHAPS12
10.0PHYSICAL SECURITY12
11.0ATTACHMENTS13

1.0 DESCRIPTION OF SERVICES.

1.1 General Task Description. This is a requirement to provide up to seven (7) Air Traffic Control (ATC) Technical Training Instructors to support Special Warfare (SW) Air Traffic Control (ATC) technical training at Special Warfare Training Wing’s 352 Special Warfare Training Squadron (SWTS) Pope, Army Airfield North Carolina. The requirement is for contractors to adhere to and comply with Instructor responsibilities outlined in Basic Military and Technical Training AETCI 36-2651, AFI 36-2670, and the CCAF Policy, Procedures, and Guidelines (PPG). Contractors will manage the instruction qualification process, annual instructor evaluations, subject matter qualification testing, and instructor scheduling. Instructors serve, as CCAF faculty since 352 SWTS is a CCAF Affiliated School.

1.2 The Contractor shall perform all technical training instructor classroom-related activities, practical labs, Air Traffic Control simulator operations. Instructors will be prepared to support all facets of ATC simulator operations, including: scenario development, software programming, software & hardware maintenance, & creation of lessons representative of realistic operational situations. The Contractor shall support written and established course curriculum development, modification, and/or revision efforts in enlisted initial skills, officer skills, and/or supplemental Technical Training courses utilizing approved curriculum IAW Air Education and Training Command (AETC) instructions in support of Air Traffic Control. This support includes a requirement to access AETC program of record databases and AETC-approved student management systems.

1.3 Instructors should possess soft-skills necessary to provide the unit Commander Washback, elimination, and remedial training recommendations. Instructors will conduct internal assessments to measure the effectiveness and efficiency of course training plans and course materials and present findings and recommendations to the unit commander. They will be prepared to propose, execute, and assess service-test necessary to make permanent, validated, course changes over time. Instructors will maintain standards necessary to instruct CCAF awarding course material and be subject to the same policies, procedures, and guidelines as their Active Duty and GS instructor peers. The requirement will include frequent evaluation of instruction by instructor supervisors of the unit and/or qualified instructors from sister-units.

1.4 Instructors shall coordinate with adjacent unit members to de-conflict and synchronize student-training efforts. Adjacent coordination efforts shall occur with Human Performance Flight, Training Support Flight, Apprentice Course Flight, Operations Officer, Operations Superintendent, and Military Training Flight members. Unit evaluators shall assess proficiency and effectiveness of AETC CCAF instructors in accordance with AETCI 36-2651.

1.5 Personnel Management. The contractor shall maintain a stable workforce in order to provide continuity of services and reduce or minimize the need for the government to expend time, money and effort to retrain and reorient new contractor personnel. The contractor shall employ and retain personnel who have the necessary skills, education, and experience to effectively perform contract management and accomplish the range of requirements.

1.6 The contractor shall employ a program management structure to ensure the efficient execution of all taskings and the capability to report on the status of work performed. The contractor shall use a single Point of Contact (POC) with the authority to administer all project activities and serve as the principle POC for all matters regarding project administration and reporting. To ensure efficient management and administration of all contract matters, the contractor shall identify a POC and an alternate who shall provide the direct, recurring interface between the Contractors, Instructors, COR and applicable directorate staff. The contractor shall promptly notify the COR of any issues or problems requiring a Government response. The POC is not required to be on-site.

2.0 SPECIFIC REQUIREMENTS. The contractor shall provide seven (7) ATC instructors to serve as CCAF faculty at the 352 SWTS.

2.1 If Instructor(s) have not attended an Instructor Methodology Course, the Instructor shall be prepared to travel to complete 3 semester hours of an Instructor Methodology course (Basic Instructor Course, SWTG Instructor Qualification Course, or CCAF-approved alternate), 12 semester hours of a CCAF-approved teaching internship course, and ADACEL simulator-training course. Instructor(s) with a previous Instructor Methodology course certificate shall attend an annual Instructor Refresher Course (IRC) at Lackland AFB, which will be Government funded.

2.2 Hiring CCAF Faculty: CCAF faculty members must possess, at a minimum, an associate degree, preferably in the discipline, from an accredited postsecondary institution. Qualified faculty must have an associate degree and possess appropriate academic preparation combined with work experience. Academic preparation and work experience must be relevant and applicable to the subject matter taught (Air Traffic Control). Reference: 2.9.1 Hiring CCAF Faculty, p. 25.

2.3 A CCAF faculty member is an instructor assigned to teach a CCAF course. Qualified CCAF instructors are responsible for ensuring instructional objectives are met in a CCAF course. The commitment of the faculty to institutional purposes determines the effectiveness of the CCAF educational program. CCAF recognizes only three categories of instructors: Qualified Instructor (I); Student Instructor (SI); and Instructor Candidate (IC). Non-qualified instructor contract employees who are hired shall be sent to a Basic Instructor Methodology Course. Upon graduation, they shall assume IC status and the government shall seek to upgrade them to a Qualified Instructor status as soon as possible. The government shall get nonqualified employees CCAF qualified as soon as possible. .

2.4 Per CCAF PPG, a Qualified Instructor has completed: (1) 3 semester hours of Instructor Methodology Courses (such as Basic Instructor Course or Enlisted PME Instructor Course), (2) 12 semester hours of a CCAF-approved teaching internship course (120 contact hours of supervised teaching in an actual classroom or lab, 30 hours of curriculum/development preparation, 30 hours of teaching qualifications reported in STARS-FD). Contract employees shall be sent to Instructor Methodology course at Joint Base San Antonio, Texas (see paragraph 2.1 for breakdown on Instructor Methodology Courses.

2.5 Additional qualifications: Contractor employees shall have/or be able to obtain ADACEL TSS simulator software/hardware training to run performance elements of ATC training. Contractor employees shall be prepared to travel in order to complete the TSS Admin Basic/Advanced training courses (or equivalent course provided by software/hardware provider) if not currently qualified. ATC instructors must have the ability to operate a simulator system and have or obtain administrative rights to ADACEL Software or equivalent software/hardware. Successful operations include: simulator power up, initialization of scenarios, conduct training sessions, simulator power down, generate and modify scenarios. ATC instructors must be able to troubleshoot, diagnose and replace simulator system board level computer components. In case of emergency, Instructors are expected to call the ADACEL support line and be able to back-up previous software updates provided by the Government. Contractors shall have knowledge and experience with Microsoft Office suite products (Word, PowerPoint, Excel, etc The Government will provide/fund training if unfamiliar with ADACEL software.

2.5 Air Traffic Control Instructor Qualifications.

2.5.1 The contractor shall provide Air Traffic Control (ATC) instructors with a Tower Rating as well as an Associate’s Degree at minimum. Personnel shall have: completed an Air Traffic Control Technical Course, have Air Traffic Control experience which includes (but not limited to) Control Tower, Radar Approach Control and Air Traffic Control Instruction.

2.5.2 Instructors shall be knowledgeable with Air Force Instruction (AFI) 13-204 Volumes 3, AFI 13-217 and Federal Aviation Administration Handbook (FAAH) 7110.65, have the ability to develop ATC lesson plans, scenarios, and training schedules used in classroom instruction, practical labs, and simulator operations.

2.5.3 Instructors must be able to provide instruction in all phases of Visual Meteorological Conditions (VMC) and Visual Flight Rules (VFR).

2.5.4 Instructors shall have the technical background and communication skills to develop instructional materials, provide administrative support to the squadron with air traffic control training matters, and provide subject matter expertise support for analysis of alternatives, prototyping efforts, and mission planning in support of the 352 SWTS. Instructors shall collaborate with 352 SWTS Instructional System Design (ISD) personnel, Training Support Flight (TSF) Training Manager, and 334th instructors to develop course material. Instructors are considered to be subject matter experts and shall give feedback on course material and develop material further.

2.5.5 Education/Certification Requirements.

(1) Minimum requirement: An associate degree, preferably in the discipline, from an accredited postsecondary institution.

(2) Minimum requirement: Operational Air Traffic Controller experience, Federal Aviation Administration (FAA) Air Traffic Oversight (AOV) credentialed, ATC operators (Air Force, Army, Navy, Marine, or Civilian) with a Tower Rating.

(3) Experience as an AETC instructor (if applicable) shall be documented by completed aforementioned semester hours: 3 semester hours of instructor methodology course and 12 semester hours of a CCAF-approved teaching internship completed (see Attachment 10 from CCAF PPG).

(4) Adacel TSS Admin courses shall be documented on Attachment 10 from CCAF PPG.

2.6 ATC Instructor Duties and Responsibilities.

2.6.1 Duty 1: Instructs students through assigned blocks of instruction at basic levels in the Air Traffic Control courses (in-person) via classroom and performance training. Studies course objectives, technical orders, and other materials to prepare for assigned courses, blocks, and/or units of instruction. Ensures instruction is in accordance with approved Course Training Plan, including maintaining minimum instructor ratio as outlined in SW ATC Course Training. Daily Training capability for 28 Combat Control students in the classroom, four times a year; class schedules shall be provided as they released/finalized. Prepares, maintains, and presents diverse material; maintains classroom decorum; and ensures supplies, equipment, and classrooms are available for training. Makes adjustments in presentations or instructional methods to resolve difficult classroom problems. Applies knowledge of training principles and techniques to motivate students and make instruction as effective and interesting as possible. Monitors and evaluates student progress. Administers measurement devices and provides feedback to students; maintains security over measurement devices. Observes and assesses student classroom activities and participation. Evaluates student performance; provides feedback and recommends special study or disposition for students who cannot assimilate materials. Counsels students to identify and resolve challenging problems. Assists students requiring remediation by providing Special Individualized Assistance (SIA). Maintains student administrative records in Student Transcript, Administration, and Records System-Faculty Database (STARS-FD). Reviews training for effectiveness in meeting lesson objectives. Inputs required data into an automated student tracking system. Initiates documentation, updates student training records, and schedules resources required for instruction.

2.6.2 Duty 2: Acts as the Subject Matter Expert (SME) for Air Traffic Control course materials to help ensure they meet career field training requirements. Determines the need for and initiates changes or updates in course content. Serves as a subject matter specialist in the development and/or revision of training courses and materials. Recommends revision to the content, organization, method or emphasis of the instructional material to reflect new developments in technology, changes in policies, and other changes impacting the subject matter specialty. Researches a myriad of source materials, conducts fact-finding, data analyses, and applies appropriate guidelines, policies, and regulations for recommendations to modify established training materials such as study guides, workbooks, written tests, progress checks, etc. Supplements presentation with leadership and mentoring core values to enlisted course circumstances. Coordinates with peer Air Traffic Control instructors and 1Z2/1C1 instructors to ensure currency of material and suggests most effective/efficient methods of presentation. Participates in original course content development and subsequent modifications for assigned courses. Constituent in Specialty Training Requirements Team (STRT), Utilization & Training Workshop (U&TW), other meetings and working groups in support of line-unit requirements and other customers. ATC Instructor shall advise and assist 352 SWTS with technical analysis of replacement training s systems, or technology insertion for improving ATC training and efficiencies.

2.6.3 Duty 3: Plans, develops, executes, and evaluates a comprehensive and effective training program. Prepares daily lesson plans. Demonstrates techniques to trainee instructors and tutors new instructors on required proficiency levels and areas assigned. Evaluates student progress and their work performance; provides feedback and recommends special study for students who cannot assimilate materials. Counsels students and helps them identify and resolve problems. Assists slower students during practical work by providing Special Individualized Assistance (SIA). Administers approved written and performance measurements and assigns grades in accordance with prescribed criteria. Records and summarizes test results. Inputs necessary data into the AETC-mandated training management system. Initiates documentation, updates and maintains accurate student training records of student achievement, certifies achievement of criterion objectives, and schedules resources required for instruction in a timely manner.

2.6.4 Duty 4: Maintains professional and technical proficiency and accomplishes special projects related to specialty area, to include staff surveillance visits to various training activities. Attends conferences, workshops, training, and briefings to remain current in assigned functional areas and gain information that can be incorporated into courses including classroom and performance instruction in TSS simulators. Coordinates, plans, and schedules meetings with internal and external organization course managers, contractors, military/civilian subject matter experts, and customers to obtain latest support material and to stay informed of advances in system and/or technology for course updates and changes. Anticipated courses: TSS Admin Basic/Advanced training courses and professional development courses at Keesler AFB, MS and JBSA, TX.

2.6.5 Duty 5: Achieve and Maintain CCAF-Instructor Qualification Status. The contractor instructors shall maintain the same Instructor requirements as GS-1712 Department of the Air Force civilians serving in Air Education and Training Command.

3.0 Deliverables. All deliverables must meet professional standards and the requirements set forth in contractual documentation. The contractor shall be responsible for electronically delivering all end items as specified. The following items are outputs which fall within the scope of this effort and which are illustrative of the type of work the government expects to require.

Table 1 - Deliverables

Title Date of 1st Submission

As of Date Date of Subsequent Submission

Copies

Monthly Status Report

45 days after award
End of each month
NLT 5th day of each month

1 each

Trip Reports 10 days after trip or w/monthly report

Last day of trip NLT 10 days after trip or w/monthly report

1 each

Metrics Report 45 days after award or quarterly report and as requested

As requested

As requested

1 copy

3.1Monthly Status Report. Monthly Status Report (MSR) shall be on prime contractor letterhead, list previous month’s accomplishments, identified problems/solutions, planned temporary duty assignment(s) (TDY) or vacation(s), vacancies, etc. Reports shall be submitted to the COR no later than (NLT) the 10th (10) calendar day every month. Failure to provide reports correctly shall require the contractor to resubmit. The MSR shall include at a minimum the following: contract number, narrative review of tasks accomplished during the reporting period and/or significant events, deliverable progress, problem areas, anticipated activity for the next reporting period, and training or unique services provided and/or planned.

3.2 Trip Report. Trip Reports shall be submitted on contractor letterhead to the COR and CO NLT ten (10) calendar days after completion of travel. Trip Reports shall be submitted with the corresponding month invoice for which the contractor is seeking reimbursement. Trip Reports shall include, at a minimum, the following: contract number, title, dates of travel, brief description/Purpose of the trip, schedule, and training sessions, list of attendees, lodging and rental car receipts and signature of traveler.

3.3 Metrics Report. Metrics shall address each Service Summary item and submitted quarterly and as requested to the COR and CO. The Metrics Report shall include reporting of academic and simulator training hours, lesson development support hours, simulator troubleshooting and preventive maintenance support hours, scenario development hours, demonstration hours, exercise support hours, advisory Subject Matter Expert (SME) hours and administrative unit support hours (student management system updates, recording instructors hours, etc.) as a minimum.

4.0 SERVICE SUMMARY (SS). The service requirements are summarized into performance outcomes which relate directly to mission essential items. The performance thresholds describe the minimum acceptable levels of service required for each requirement. The thresholds are critical to mission success and acceptable (satisfactory) performance.

Table 2 – Service Summary Items

SS #
Performance Objective
PWS SECTION
Performance Threshold

(to receive Satisfactory Rating)

Contractor shall use instructors meeting specified qualifications.
PWS 2.0 thru 2.5.5
Qualifications and experience documentation as requested will be provided 100% of the time.
Contractor shall provide training that meets objectives and content of each course as set forth in the course curriculum/syllabi.
PWS 2.6
100% of all eligible students receive training that meet the objectives for each course as set forth in the course curriculum/ syllabi.
Instructors shall comply with all security and CAC-holder requirements.
PWS 6.3
All contract employees shall obtain a CAC and carry it at all times. All security requirements must be met and maintained 100% of the time.
Contractor shall meet required delivery schedule. This element applies to contract performance including timely submission of all deliverables identified in the PWS.
PWS 3.0
No more than two (2) late deliverables annually, and no more than five (5) days late. No more than two

(2) set of corrections/edits for accuracy with all corrections accomplished within two (2) working days.

Contract employee(s) areclearly identifiable while in government facilities or when representing the contractor during performance of duties outside government facilities.
PWS 6.6
Employees are identified 100% at all times.
6
Contractor maintains a stable workforce without disruption of service in order to maintain continuity of services and reduce the need for the government to expend time/money/effort to retrain and re-orient new contractor personnel. Contractor effectively retains personnel with the appropriate levels of education, experience and expertise to accomplish the range of requirements described in the PWS.
PWS 1.5
Contractor shall maintain a fill rate of 80% annually
7
Contractor shall Perform Mishap Reporting
PWS 9.0
Fill out and report any mishaps within 24 hours to COR
8
Compliance with Air Force Professional Relationships and Conduct AFI 36-2909
PWS 6.15
100% compliant with AFI 36-2909.

5.0 GOVERNMENT FURNISHED PROPERTY.

5.1 Facilities. The Government shall furnish or make available workspace at the duty location. The government retains the authority to modify or realign facilities and space provided to the contractor at each location based on current or future Air Force guidelines for space utilization, mission requirements, and personnel requirements of the contractor, as necessary.

5.2 Automatic Data Processing Equipment (ADPE). The government shall grant access to ADPE and local computer training to the fullest extent necessary for mission accomplishment. The contractor shall use ADPE for controlling and tracking data and information as well as any other duties related to contractor performance. The contractor shall not use government furnished ADPE or services for non-contractual related purposes. Instructors shall comply with all computer system security procedures required by the Government.

5.3 Administrative Supplies and Special Duty Items. The government shall provide reasonable amounts of administrative supplies (e.g. office supplies) and special duty related items as needed. Contractor employees shall operate under conditions that prevent waste.

6.0 GENERAL INFORMATION.

6.1 Schedule. The period of performance for this requirement consists of a 12-month base period and (2) 12 month option periods.

6.2 Data. The Government has unlimited rights to all deliverables of this requirement IAW FAR 27.404-1(a). Specific contract efforts and accomplishments under this PWS shall be included in the applicable deliverables specified in Table 3.0–Service Summary Items. Contract employees do not have the rights to disseminate or distribute AETC technical training course materials without written authorization from the 352 SWTS Commander.

6.3 Common Access Card. ATC Instructors shall obtain a DoD Common Access Card (CAC). Lost or stolen CACs shall immediately be reported to the COR and the identification card facility which services the local installation. The contractor shall include such information in the monthly contract report.

6.4 Contract Employee Use of Government Vehicles: Instructors are authorized to use unit vehicles with approval of unit commander and if appropriately trained and licensed.

6.5 Travel. Travel outside the local area may be required to support the requirements of this PWS. All travel must be requested by the Contractor and directed and approved in advance by the COR and CO on Attachment 1a Letter of Identification (LOI), and shall not exceed the travel line item funding for this requirement. Travel shall be reimbursed in accordance with the requirements of FAR 31.205-46(a). Contractor personnel are not authorized to travel on government invitational travel orders. Trip reports shall be provided as required in Section 2.4.2 Trip Reports.

6.6 Contractor Identification. All contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. The contractor’s status as “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on email) and dealings with government and non-government entities/personnel. Contractor decorum should leave no doubt that are not acting in an official government capacity and do not have the authority to bind the government. Contractors must also ensure all documents or reports produced are suitably marked as contractor products or contractor participation is appropriately disclosed. When contractor employees are working on facilities or participating in government meetings, contractors shall wear identification distinguishing themselves as such. The contractor shall furnish corporate identification badges to all contractor and subcontractor personnel authorized to work at all government Installations. Costs for providing the corporate identification badge is the sole responsibility of the contractor. While in government facilities, all contractor personnel shall conspicuously display their corporate identification badge at all times to allow for easy identification as a contractor employee or authorized subcontractor performing work for the contractor. Subcontractor employees’ identification badges shall identify their respective prime contractor.

6.7 Résumé Submission After Award & Job Compatibility Review The contractor shall provide the Contracting Officer (CO) written résumés of candidates within five (5) calendar days after award for review and approval. The contractor may submit multiple résumés to fill the positions specified in this PWS. If the candidate does not have previous experience as a CCAF qualified instructor, then the contractor shall submit as much information as possible on the Instructor Qualification Worksheet (Attachment 5) with the resume for 352 SWTS CCAF Affiliate School Manager review.

6.8 The CO shall coordinate with the COR to review candidate(s) résumés and Instructor Qualification Worksheets for approval/disapproval and notify the contractor within fifteen (15) calendar days. If multiple résumés were submitted to fill a position, the government shall provide a ranking of candidates from most qualified to least qualified and may request a follow-on job compatibility interview.

6.9 The contractor shall submit a résumé to the CO for new candidate within ten (10) work days before vacancy occurs. Contractor may submit more than one résumé to fill a vacant position for government. The CO shall coordinate with COR to review candidate(s) résumés for approval/disapproval and shall notify the contractor within fifteen (15) calendar days. The COR and CO shall review the résumé for approval or disapproval. If multiple résumés were submitted to fill a vacant position, the government shall rank the candidates from most qualified to least qualified. If a candidate does not meet the qualification requirement, the government’s notice shall indicate so.

6.10 If personnel substitutions are required during the period of performance, the contractor shall provide written justification for the change and résumé(s) for new personnel. The contractor shall ensure that personnel substitutions meet or exceed the stated qualifications and clearance level of the individuals originally proposed for the task.

6.11 If the personnel substitution is “employee-generated,” the contractor shall provide a notice to the CO at least ten (10) workdays prior to the proposed replacement. If the substitution is “contractor- generated,” the contractor shall provide a minimum of thirty (30) calendar day advance notice. The notice shall state the date and time the position shall be vacant, the reason for vacating the task, the anticipated replacement date of personnel, and what management corrective action shall be taken to ensure task mission completion. All personnel substitutions shall be subject to CO approval.

6.12 The contractor shall retain the right to substitute personnel provided the substitution does not cause a break or lapse in services currently provided to the government.

6.13 Removal of Personnel at Government Request. The CO may require the removal (permanent or temporary) of personnel for violations/concerns with the following: work ethic, job performance, business ethics, security, safety, health or upon discovery of fraudulent résumé documentation. Upon receipt of notification from the CO, the contractor has ten (10) workdays to submit a replacement candidate.

6.14 Selected Reserve Duty Vacancies. Personnel substitutions are not required while a contractor employee performs their scheduled two-week annual reserve duty unless the COR requires coverage during that time. If the position requires coverage while the assigned employee performs the two-week reserve duty, the contractor shall submit the résumé of a qualified candidate to perform the requirement while the assigned employee performs the two-week reserve duty. If reserve duty extends beyond the annual two-week requirement, the contractor shall fill the position with a qualified candidate approved by the CO. A “no- cost” Letter of Identification (LOI) shall be submitted to the COR and CO for approval a minimum of thirty (30) calendar days prior to departure of the employee to perform scheduled reserve duty.

6.15 Instructors shall comply with Air Force Professional Relationships and Conduct AFI 36-2909.

7 RESERVED

8.0 DUTY INFORMATION

8.1 Duty Hours. Primary hours are Monday through Friday from 0730 – 1630 hours local. Unit activities, course constraints, or student scheduling may require an alternative daily hour schedule to meet specific tasks.

8.2 Essential Services. The services under this PWS are not essential for performance during crisis according to Department of Defense Instruction (DODI) 3020.37, Continuation of Essential DOD Contractor Services During Crisis.

8.3 Federal Holidays and Associated Non-Duty Days. Contractor personnel shall not be expected to work on Federal Holidays. A list of associated non-duty days shall be provided by the COR annually.

8.4Periodic Progress Meetings. In accordance with AFI 63-138, Acquisition of Services, the CO, COR, other government personnel as appropriate, and the contractor shall meet at least once per year to discuss the contractor’s performance. During such performance meetings, at a minimum, the following issues shall be addressed: opportunities to improve the contract, any anticipated contract modifications, and unsatisfactory inspections and valid customer complaints against each performance objective observed and the steps taken by the government and/or contractor to prevent occurrence in the future. The COR shall provide a summation of unsatisfactory inspections and/or customer complaints. The CO shall provide insight into any identified trends. The contractor shall document meeting minutes and provide the COR and CO written meeting minutes within three (3) business days.
8.5Base Closure Due to Emergencies. The Garrison Commander may direct closure of all or part of the post in response to an unforeseen emergency such as, but not limited to, adverse weather, Act of God such as tornado or hurricane, or a base disaster such as a natural gas leak or fire. When the directive is issued, contractor personnel may be officially dismissed. Upon dismissal, contractor personnel shall promptly and appropriately secure all Government-furnished property and evacuate in an expedient but safe manner. Contractor Employees are only paid for actual hours worked.

8.6 Base Closure Due to Non-Emergencies. The Garrison Commander may elect to close all or part of the post for non-emergency reasons such as base open house, etc. In the event of a non-emergency base or headquarters closure, the COR and the contractor shall jointly choose a course of action within the following options:

8.6.1 If there is a need for the service during the base or headquarters closure and a government employee shall be present, the contractor may continue to work on-site. Invoicing for meaningful work shall be at the contractually agreed upon labor rates as awarded.

8.6.2 If there is no requirement for the service during the scheduled base or headquarters closure, the contractor shall not work on the government site or at an off-site location. The government may grant a time extension for each order equal to the amount of time of the closure.

8.7 Base Closure Notification Procedures. After an official notification of post closure at Fort Bragg by the Garrison Commander the COR will notify the Contractor POC when the post has been re-opened.

8.8 Training of Contractor Employees. The contractor shall not bill for travel costs associated with contractor employee training unless specifically required and authorized with the CO’s approval. Expected annual training is not limited to, but includes: SWTG Instructor Refresher Course (IRC) and one-time Basic Instructor Course (BIC) or SWTG Instructor Qualification Course (IQC).

8.9 Access to Safety Privilege Data. Contractors may have a legitimate requirement for access to data that is protected by safety privilege, as specified by AFI 91-204, Safety Investigations and Reports, to advance the interest of Air Force safety. To ensure all personnel covered by this contract are adequately educated to these restrictions and to document acceptance of this responsibility, the following measures shall be taken:

8.10 As determined necessary by 352 SWTS/CC or SWTW/SE/SE, contractor personnel shall receive initial and annual training on requirements of safety privilege using approved courseware. This training must be documented and access to safety privilege data shall be granted after execution of a Non-Disclosure Agreement.

8.11 HQ AETC/SE shall grant instructors access to privilege safety data when a validated requirement is documented. HQ AETC/SE shall determine what data shall be released to the contractor.

8.12 All products developed by contractors using safety privilege data shall be reviewed by HQ AETC/SE to determine if the product is a privilege document. Contractors should attempt to only produce non-safety privilege documents; if the product produced is determined to contain safety privilege information, it shall be protected in accordance with the restrictions in AFI 91- 204, Safety Investigations and Reports. All safety privilege data provided to contractors must be returned to HQ AETC/SE when the requirement for access is no longer needed.

8.13 Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time shall any data be released to the public with the contractor name and contract number associated with the data.

9.0 IDENTIFYING AND REPORTING HAZARDS AND MISHAPS.

9.1 The contractor shall promptly report hazards and mishaps involving personnel, facilities, and/or equipment to unit leadership, as well as the COR.

9.2 The contractor shall provide requested information and/or assistance to the Wing Safety Office during the course of the Air Force mishap investigations. Investigation and reporting of mishaps involving contractor personnel, equipment, and facilities only shall be the responsibility of the contractor.

9.3 The contractor shall immediately notify the Squadron Safety Office of any on-the-job injury and/or death of a contractor employee.

10.0 PHYSICAL SECURITY.

10.1 The contractor shall be responsible for safeguarding all government property. At the end of each work period, all government facilities, equipment, and materials shall be secured.

10.2 The contractor shall not duplicate any keys issued by the government.

10.3 The contract shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

10.4 The contractor shall immediately report to the squadron leadership and the local facilities manager any occurrences of lost or duplicated keys.

10.5 In the event keys, other than master keys, are lost or duplicated, the contractor may be required upon written direction of the COR, to reimburse the government for the replacement of the affected lock(s). In the event a master key is lost or duplicated, the government shall replace all lock and keys for that system and the total cost deducted from the monthly payment due to the contractor.

10.6 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

10.7 The contractor and employees shall comply with all security requirements of AFI 16-1406, Air Force Industrial Security Program, at all times while on the installation. Contractor personnel shall not enter restricted/controlled areas and/or base facilities unless specifically authorized in performance of their duties. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be refused entry to the installation.

10.8 The contractor is responsible for ensuring the visitor/vehicle pass is returned within three days of employee resignation/termination/contract completion. The contractor shall comply with squadron out- processing requirements and must ensure the above items are returned for contractor employees as well as those of any subcontractors. The loss of any items listed above shall be reported to the appropriate agency immediately.

11. ATTACHMENTS. All attached documents are from the Community College of the Air Force (CCAF) Policies Procedures and Guidance (PPG). The same reference number is used in this PWS as the CCAF PPG for all attachments for ease of reference and continuity. Attachment 5 is the Community College of the Air Force Instructor Qualification Worksheet (two pages). Attachment 10 is the CCAF Teaching Internship Course Document Teaching Internship. Attachment 17 is the Instructor Processing Flowchart.

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