Aquarius_24_SMA_SOW_1.pdf

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NR-WRD-197 AQUARIUS SUPPORT AND MAINT.
Solicitation number
140P2124Q0181
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About this file

This document is a Scope of Work (SOW) for the annual renewal of a support and maintenance agreement for the Aquarius software used by the National Park Service (NPS) to manage continuous water quality and quantity data. The SOW details the specific Aquarius software products and quantities required, including the Aquarius Time-Series Server, Aquarius Time-Series User Licenses, Aquarius Time-Series Rating Tool Licenses, Aquarius DAS Express, Aquarius WebPortal Server, Aquarius WebPortal Public Access Option, and Aquarius WebPortal Unbounded Enhancements Option. The support and maintenance agreement provides the NPS access to software updates, technical support, and training for the 12-month period from 9/13/2024 to 9/12/2025.

The related federal contract opportunity is a sources sought notice (Solicitation Number: 140P2124Q0181) seeking information on whether other vendors are capable of providing the required software support and maintenance prior to the NPS issuing an award based on a Brand Name Justification. The sources sought notice indicates a response is due by June 21, 2024.

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Aquarius Support and Maintenance Agreement Renewal

For 9/13/2024 to 9/12/2025

Scope of Work

Description:

This acquisition seeks to continue the annual licensing of the Aquatic Informatic’s (https://aquaticinformatics.com/) Aquarius software (Time-Series and WebPortal) first acquired in 2010 by the Water Resources Division to manage the NPS’ continuous water quality and quantity data. This acquisition entitles the NPS to continue using the software from 9/13/2024 to 9/12/2025, obtain any software updates that occur during that year, and receive technical support and training.

Aquarius is a creation of Aquatic Informatics – who is its sole purveyor and provider of annual support and maintenance. Annual support is technical support – in the form of telephone and email assistance as well as other means of on-line support. Maintenance is the renewal of the license to continue using the software and the provision of the latest updates and bug fixes.

The products and quantities we seek to renew are listed in the table below (as included in Aquatic Informatics’ price quotation: 00018078 on 4/23/2024):

Product Term Qty

AQ-TSSRV-XL-SMA

AQUARIUS Time-Series Server (Extra Large) – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS Time-Series Server supporting more than 1000 monitoring locations.

12 mos 1.0

AQ-TS-SERVER-USER-SMA

AQUARIUS Time-Series User License – Support and Maintenance Agreement

12 mos 40.0

AQ-TSRT-TBX-SMA

AQUARIUS Time-Series Rating Tool License – Support and Maintenance Agreement

12 mos 40.0

AQ-TSDAS-EX-SMA

AQUARIUS DAS (Data Acquisition System) Express – Support and Maintenance Agreement

12 mos 1.0

AQ-WPSRV-XL-SMA

AQUARIUS WebPortal Server (Extra Large) – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS WebPortal Server supporting more than 1000 monitoring locations.

12 mos 1.0 https://aquaticinformatics.com/

AQ-WP-PUBLC-SMA

AQUARIUS WebPortal Public Access Option – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS WebPortal option supporting public access (access without login credentials).

12 mos 1.0

AQ-WPSV-XLX-SMA

AQUARIUS WebPortal Server (Extra Large) (Extra Server) – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS WebPortal Server supporting more than 1000 monitoring locations (Extra Server).

12 mos 1.0

AQ-WP-PUB-EXSMA

AQUARIUS WebPortal Public Access Option (Extra Server) – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS WebPortal option supporting public access (access without login credentials). (Extra Server)

12 mos 1.0

AQ-WP-ENHAN-SMA

AQUARIUS WebPortal Unbounded Enhancements Option – Support and Maintenance Agreement Annual Support and Maintenance Agreement for AQUARIUS WebPortal Unbounded Enhancements option for Statistics, Alerting, Scripting and Dashboards. Also includes Heat Maps.

12 mos 1.0

AA-AQTS-AQWP

Aquatic Academy User Subscription – Aquarius Time-Series & WebPortal Annual user subscription to the Aquatic Academy, a state-of-the-art learning management system for superior customer education and training. Provides access to online courses for Aquarius Time-Series & WebPortal software and is available 24x7x365. Users will learn at their own pace on their own schedule and complete quizzes and earn a final certification to ensure comprehension. All courses are available to take as many times as desired. The Aquatic Academy is an ideal solution for new users, refresher training for power users and everything in between.

12 mos 50.0

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