Appendix_F_-_Cost_Worksheets.xlsx

XLSX spreadsheet 57 KB Posted Sep 3, 2026

Attached to: Office of Technology and Solutions Integration (OTSI) California Electronic Benefit Transfer (EBT)
Solicitation number: -74050233
Issued by: California

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Written by GovTribe AI · Sep 7, 2026

This is a Cost Worksheets appendix for a state and local Electronic Benefits Transfer (EBT) contract opportunity, containing seven comprehensive cost proposal sections with specific instructions for bidder pricing submissions. The contract involves transition-in services for Food and Cash EBT and WIC EBT programs, transition-out services, ongoing operational cost-per-case-month pricing for multiple card technology options, cost-per-benefit-load pricing for SUN Bucks programs, equipment costs, and labor rates. The transition-in period spans thirteen months from June 2027 through June 2028, with transition-out services scheduled for June 2034 through June 2035. Bidders must manually enter costs in designated yellow cells across multiple tables that calculate automatic subtotals and milestone-based payment schedules, with transition-in costs capped at $7,000,000 for Food and Cash EBT and $2,000,000 for WIC EBT, and transition-out costs not to exceed $3,000,000.

Pricing structures include cost-per-case-month rates differentiated by benefit type (Food-only, Cash-only, Food and Cash Combined), card technology (Chip EMV/Tap or Magstripe-Only), and call center location (California-based or Best Value), with separate cost-per-benefit-load pricing for SUN Bucks under four distinct configurations. The cost worksheets establish maximum fee limits for cardholder services, with most transactions specified as free, including deposits, alerts, POS purchases, and in-network ATM withdrawals, while out-of-network ATM withdrawals allow one dollar per withdrawal after six free transactions. Equipment pricing requires bidders to specify monthly costs for both wired and wireless EBT-only POS devices, and labor rates must be provided for five classifications ranging from Project Manager at $175 per hour to Programmer at $100 per hour. Transition-in payment milestones are structured across eleven achievement-based phases with percentage allocations, including a 40 percent payment upon EBT cutover and a 10 percent holdback pending successful completion, while all yellow-cell entries represent manual bidder submissions requiring financial precision and alignment with the scope of work requirements referenced in RFP Section 7.

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Instructions

Refer to RFP Section 7 - Cost Proposal for context and guidance for each table.
	Summary of Cost Worksheet Tables
Cost Worksheet Part	Worksheet	Table #	Table Name	Notes
Part 1: Transition in Services Costs	Transition In Costs	Table 1a	Transition In Food and Cash EBT (including SUN Bucks) Costs	All Bidders - Manual entry to yellow cells
	Transition In Costs	Table 1b	Transition In WIC EBT Costs	All Bidders - Manual entry to yellow cells
	TI Payment Milestones	Table 1c	Transition In Food and Cash EBT (including SUN Bucks) Payment Milestones	All Bidders - Automatic calculations, no manual entry
	TI Payment Milestones	Table 1d	Transition In WIC EBT Payment Milestones	All Bidders - Automatic calculations, no manual entry
Part 2: Transition out Services Costs	Transition Out (TO)	Table 2	Transition Out Costs	All Bidders - Manual entry to yellow cells
Part 3: Cost-Per-Case-Month	F&C (excluding SUN Bucks) CPCMs	Table 3a	Food and Cash EBT (excluding SUN Bucks) CPCM with Chip EMV/Tap Cards and California Call Centers	All Bidders - Manual entry to yellow cells
	F&C (excluding SUN Bucks) CPCMs	Table 3b	Food and Cash EBT (excluding SUN Bucks) CPCM with Chip EMV/Tap Cards and Best Value Call Centers	All Bidders - Manual entry to yellow cells
	WIC EBT CPCMs	Table 3c	WIC EBT CPCM with Magstripe-Only Cards and Best Value Call Centers	All Bidders - Manual entry to yellow cells
	WIC EBT CPCMs	Table 3d	WIC EBT CPCM with Chip EMV/Tap Cards and Best Value Call Centers	All Bidders - Manual entry to yellow cells
Part 4: Cost-Per-Benefit-Load	SUN Bucks CPBLs	Table 4a	SUN Bucks CPBL with Magstripe-Only Cards and California Call Centers	All Bidders - Manual entry to yellow cells
	SUN Bucks CPBLs	Table 4b	SUN Bucks CPBL with Magstripe-Only Cards and Best Value Call Centers	All Bidders - Manual entry to yellow cells
	SUN Bucks CPBLs	Table 4c	SUN Bucks CPBL with Chip EMV/Tap Cards and California Call Centers	All Bidders - Manual entry to yellow cells
	SUN Bucks CPBLs	Table 4d	SUN Bucks CPBL with Chip EMV/Tap Cards and Best Value Call Centers	All Bidders - Manual entry to yellow cells
Part 5: Paycard Cardholder Fees	Paycard Cardholder Fees	Table 5	Paycard Cardholder Fees	All Bidders - Manual entry to yellow cells
Part 6: Equipment	Equipment	Table 6	EBT-Only POS Device Costs	All Bidders - Manual entry to yellow cells
Part 7: Other EBT Services	Labor Rates	Table 7	Labor Rates for Operational Contingency Costs	All Bidders - Manual entry to yellow cells

Transition In Costs

		Table 1a - Transition In Food and Cash EBT (including SUN Bucks) Costs
				SFY 26 -27	SFY 27 -28
				Jun, 2027	Jul, 2027	Aug, 2027	Sep, 2027	Oct, 2027	Nov, 2027	Dec, 2027	Jan, 2028	Feb, 2028	Mar, 2028	Apr, 2028	May, 2028	Jun, 2028
	Line Item #	SOW	Requirement Section	Month 1*	Month 2	Month 3	Month 4	Month 5	Month 6	Month 7	Month 8	Month 9	Month 10	Month 11	Month 12	Month 13*	Total
	1	TIN.1	Project and Workplan Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	2	TIN.2	Cash Access	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	3	TIN.3	Retailer Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	4	TIN.4	Business Continuity	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	5	TIN.5	Document Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	6	TIN.6	Capacity Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	7	TIN.7	Training	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	8	TIN.8	Transaction Processing	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	9	TIN.9	Third-Party Processors	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	10	TIN.10	Cardholder and Retailer ARUs	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	11	TIN.11	Cardholder and Retailer Call Centers	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	12	TIN.12	EBT Cards and PINs	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	13	TIN.13	Settlement and Reconciliation	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	14	TIN.14	EBT Database Conversion	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	15	TIN.15	State EBT Administrative Network	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	16	TIN.16	Food and Cash EBT Disaster Services	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	17	TIN.17	Reports	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	18	TIN.18	Testing	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	19	TIN.19	Administrative Applications	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	20	TIN.20	Administrative Application Security	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	21	TIN.21	Food and Cash Data Warehouse Application	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	22	TIN.22	Ticket Management Application	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	23	TIN.23	Food and Cash Cardholder Website	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	24	TIN.24	Food and Cash Card Printers	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	25	TIN.25	PIN Selection Devices	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	26	TIN.26	Balance Inquiry-Only POS Devices	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	27	TIN.27	Other WIC EBT Services	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	28	TIN.28	Staffing Qualifications	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	29		Totals	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	30													Total TIN Food and Cash EBT Costs
(Not to exceed $7,000,000)		$ - 0

				*Transition Period goes from June 6, 2027 to June 5, 2028
		Table 1b - Transition In WIC EBT Costs
				SFY 26 -27	SFY 27 -28
				Jun, 2027	Jul, 2027	Aug, 2027	Sep, 2027	Oct, 2027	Nov, 2027	Dec, 2027	Jan, 2028	Feb, 2028	Mar, 2028	Apr, 2028	May, 2028	Jun, 2028
	Line Item #	SOW	Requirement Section	Month 1*	Month 2	Month 3	Month 4	Month 5	Month 6	Month 7	Month 8	Month 9	Month 10	Month 11	Month 12	Month 13*	Total
	1	TIN.1	Project and Workplan Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	2	TIN.2	Cash Access	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	3	TIN.3	Retailer Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	4	TIN.4	Business Continuity	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	5	TIN.5	Document Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	6	TIN.6	Capacity Management	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	7	TIN.7	Training	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	8	TIN.8	Transaction Processing	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	9	TIN.9	Third-Party Processors	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	10	TIN.10	Cardholder and Retailer ARUs	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	11	TIN.11	Cardholder and Retailer Call Centers	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	12	TIN.12	EBT Cards and PINs	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	13	TIN.13	Settlement and Reconciliation	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	14	TIN.14	EBT Database Conversion	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	15	TIN.15	State EBT Administrative Network	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	16	TIN.16	Food and Cash EBT Disaster Services	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	17	TIN.17	Reports	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	18	TIN.18	Testing	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	19	TIN.19	Administrative Applications	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	20	TIN.20	Administrative Application Security	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	21	TIN.21	Food and Cash Data Warehouse Application	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	22	TIN.22	Ticket Management Application	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	23	TIN.23	Food and Cash Cardholder Website	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	24	TIN.24	Food and Cash Card Printers	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	25	TIN.25	PIN Selection Devices	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	26	TIN.26	Balance Inquiry-Only POS Devices	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	27	TIN.27	Other WIC EBT Services	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	28	TIN.28	Staffing Qualifications	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	29		Totals	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	30													Total TIN WIC EBT Costs
(Not to exceed $2,000,000)		$ - 0

*Transition Period goes from June 6, 2027 to June 5, 2028

TIN Payment Milestones

	Table 1c - Transition In Food and Cash EBT (including SUN Bucks) Payment Milestones
	Line Item #	Transition-In Payment Milestones	% of Transition Cost	Transition Cost	Holdback 10%	Contractor Milestone Payments
	1	Food and Cash Transition Services Workplan Milestone Payment	2%	$ - 0	$ - 0	$ - 0
	2	Project Startup Milestone Payment	5%	$ - 0	$ - 0	$ - 0
	3	General Design Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	4	Conversion Planning Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	5	Detailed Design Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	6	Testing Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	7	Operations Setup Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	8	Acceptance of Transition Services User Acceptance Test Milestone Payment	5%	$ - 0	$ - 0	$ - 0
	9	Operations Processes Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	10	Go/No-Go Decision Point Milestone Payment	12%	$ - 0	$ - 0	$ - 0
	11	Food and Cash EBT Cutover Milestone Payment	40%	$ - 0	$ - 0	$ - 0
	12	Totals	100%	$ - 0		$ - 0
	13	Transition in Holdback Payment			$ - 0
	14			Total TIN Food and Cash Costs
(Not to exceed $7,000,000)	$ - 0

	Table 1d - Transition In WIC EBT Payment Milestones
	Line Item #	Transition-In Payment Milestones	% of Transition Cost	Transition Cost	Holdback 10%	Contractor Milestone Payments
	1	WIC EBT Transition Services Workplan Milestone Payment	2%	$ - 0	$ - 0	$ - 0
	2	Project Startup Milestone Payment	5%	$ - 0	$ - 0	$ - 0
	3	General Design Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	4	Conversion Planning Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	5	Detailed Design Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	6	Testing Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	7	Operations Setup Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	8	Acceptance of Transition Services User Acceptance Test Milestone Payment	5%	$ - 0	$ - 0	$ - 0
	9	Operations Processes Milestone Payment	6%	$ - 0	$ - 0	$ - 0
	10	Go/No-Go Decision Point Milestone Payment	12%	$ - 0	$ - 0	$ - 0
	11	WIC EBT Cutover Milestone Payment	40%	$ - 0	$ - 0	$ - 0
		Totals	100%	$ - 0		$ - 0
	12	Transition in Holdback Payment			$ - 0
	13			Total TIN WIC EBT Costs
(Not to exceed $2,000,000)	$ - 0

Transition Out (TO)

	Table 2 - Transition Out Service Costs
			SFY 33-34	SFY 34-35
			Jun, 2034	Jul, 2034	Aug, 2034	Sep, 2034	Oct, 2034	Nov, 2034	Dec, 2034	Jan, 2035	Feb, 2035	Mar, 2035	Apr, 2035	May, 2035	Jun, 2035
	Line Item #	Transition Out Service Areas*	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6	Month 7	Month 8	Month 9	Month 10	Month 11	Month 12	Month 13	Total
	ex.1	Example: Administrative Equipment Recovery	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ 2,000.00	$ 2,000.00	$ 2,000.00	$ 6,000.00
	1	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	2	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	3	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	4	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	5	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	6	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	7	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	8	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	9	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	10	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	11	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	12	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	13	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	14	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	15	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	16	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	17	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	18	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	19	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	20	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	21	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	22	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	23	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	24	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	25	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	26	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	27	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	28	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	29	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	30	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	31	<add transition out service area>	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	32	Totals	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
	33												Total Transition Out Costs
(Not to exceed $3,000,000)		$ - 0

*Transition out service areas should align with the Bidder's transition out services workplan from RFP Section 6.

F&C (excluding SUN Bucks) CPCMs

Chip EMV/Tap Card CPCMs	Table 3a - Food and Cash EBT (excluding SUN Bucks) CPCM with Chip EMV/Tap Cards and California Call Centers				Table 3b - Food and Cash EBT (excluding SUN Bucks) CPCM with Chip EMV/Tap Cards and Best Value Call Centers
	Line Item #	Benefit Type	Card Type	CPCM	Line Item #	Benefit Type	Card Type	CPCM
	1	Food-only with California Call Centers	Chip EMV/Tap	$ - 0	1	Food-only with Best Value Call Centers	Chip EMV/Tap	$ - 0
	2	Cash-only with California Call Centers	Chip EMV/Tap	$ - 0	2	Cash-only with Best Value Call Centers	Chip EMV/Tap	$ - 0
	3	Food and Cash Combined with California Call Centers	Chip EMV/Tap	$ - 0	3	Food and Cash Combined with Best Value Call Centers	Chip EMV/Tap	$ - 0
	Line Item #	California-Based Primary and Backup Food and Cash Call Center	Location		Line Item #	Best Value Primary and Backup Food and Cash Call Center	Location
	4	Food and Cash California-Based Primary Location			4	Food and Cash Best Value Primary Location
	5	Food and Cash California-Based Backup Location			5	Food and Cash Best Value Backup Location

WIC EBT CPCMs

Magstripe-Only Card CPCMs	Table 3c - WIC EBT CPCM with Magstripe-Only Cards and Best Value Call Centers
	Line Item #	Benefit Type	Card Type	CPCM
	1	WIC EBT with Best Value Call Centers	Magstripe-Only	$ - 0
	Line Item #	Best Value Primary and Backup WIC Call Center	Location
	2	WIC EBT Best Value Primary Location
	3	WIC EBT Best Value Backup Location

Chip EMV/Tap Card CPCMs	Table 3d - WIC EBT CPCM with Chip EMV/Tap Cards and Best Value Call Centers
	Line Item #	Benefit Type	Card Type	CPCM
	1	WIC EBT with Best Value Call Centers	Chip EMV/Tap	$ - 0
	Line Item #	Best Value Primary and Backup WIC Call Center	Location
	2	WIC EBT Best Value Primary Location
	3	WIC EBT Best Value Backup Location

SUN Bucks CPBLs

Magstripe-Only Card CPBLs	Table 4a - SUN Bucks CPBL with Magstripe-Only Cards and California Call Centers				Table 4b - SUN Bucks CPBL with Magstripe-Only Cards and Best Value Call Centers
	Line Item #	Issuance Model		Cost Per Benefit Load	Line Item #	Issuance Model		Cost Per Benefit Load
	1	SUN Bucks Card per eligible household - New Card Issued Annually		$ - 0	1	SUN Bucks Card per eligible household - New Card Issued Annually		$ - 0
	2	SUN Bucks Card per eligible household - Reload Card Model		$ - 0	2	SUN Bucks Card per eligible household - Reload Card Model		$ - 0
	Line Item #	California-Based Primary and Backup SUN Bucks Call Center	Location		Line Item #	Best Value Primary and Backup SUN Bucks Call Center	Location
	3	California-Based Primary Location			3	Best Value Primary Location
	4	California-Based Backup Location			4	Best Value Backup Location

Chip EMV/Tap Card CPBLs	Table 4c - SUN Bucks CPBL with Chip EMV/Tap Cards and California Call Centers				Table 4d - SUN Bucks CPBL with Chip EMV/Tap Cards and Best Value Call Centers
	Line Item #	Issuance Model		Cost Per Benefit Load	Line Item #	Issuance Model		Cost Per Benefit Load
	1	SUN Bucks Card per eligible household - New Card Issued Annually		$ - 0	1	SUN Bucks Card per eligible household - New Card Issued Annually		$ - 0
	2	SUN Bucks Card per eligible household - Reload Card Model		$ - 0	2	SUN Bucks Card per eligible household - Reload Card Model		$ - 0
	Line Item #	California-Based Primary and Backup SUN Bucks Call Center	Location		Line Item #	Best Value Primary and Backup SUN Bucks Call Center	Location
	3	California-Based Primary Location			3	Best Value Primary Location
	4	California-Based Backup Location			4	Best Value Backup Location

Paycard Cardholder Fee

		Table 5 - Paycard Cardholder Fees
		Line Item #	Transaction Type	Maximum Fee Limit	Fee
		1	Deposit notification	Free
		2	Low-balance alert	Free
		3	Purchase at POS locations	Free
		4	Purchase with cash back	Free
		5	In-network ATM cash withdrawal	Free
		6	Out-of-network ATM cash withdrawal	First six (6) are free.
$1.00 for each subsequent withdrawal.	$0.00
		7	ATM balance inquiry	Free
		8	ATM decline for insufficient funds	Free
		9	In-network bank teller cash withdrawal	Free
		10	Web-based account access	Free
		11	Mobile Device Application Account access	Free
		12	Account inactivity	Free for twelve (12) months.
$1.00 for each subsequent month until $0 balance.	$0.00
		13	Telephone calls to ARU	Free
		14	Initial Card issuance	Free
		15	Replacement Card issuance	Free for the first two (2) Card replacements in a 365 day period.
$5.00 for each subsequent Card in a 365 day period.	$0.00
		16	Express Card delivery fee	$15.00	$0.00
		17	PIN change	Free
		18	International transaction	Not applicable - Prohibited by the State.
		19	International ATM withdrawal	Not applicable - Prohibited by the State.
		20	International ATM balance inquiry	Not applicable - Prohibited by the State.
		21	Telephone calls to ARU placed by Cardholders outside the United States	$1.50	$0.00
		22	Total Paycard Cardholder Fees		$0.00

Equipment

Table 6 - EBT-Only POS Device Costs
EBT-Only Wired POS Device Fee Components
A. Purchase, distribution, and maintenance of Contractor-owned EBT-only POS devices and required peripheral Equipment provided to FNA-exempt and WIC EBT Retailers at no cost to the Retailer.
B. Retailer reimbursement for EBT-dedicated telephone lines and/or internet connections for FNA-exempt Retailers provided with EBT-only POS devices at no cost to the Retailer.
C. Manual vouchers provided to FNA-exempt Retailers provided with EBT-only POS devices at no cost to the Retailer.
Line Item #1	EBT-Only Wired POS Device Costs (monthly cost, per device)	$0.00
EBT-Only Wireless POS Device Fee Components
D. Purchase, distribution, and maintenance of Contractor-owned wireless POS devices and required peripheral Equipment provided to FNA-exempt and WIC EBT Retailers at no cost to the Retailer.
E. Wireless service for wireless POS devices provided to FNA-exempt Retailers at no cost to the Retailer.
F. Manual vouchers provided to FNA-exempt Retailers provided with wireless POS devices at no cost to the Retailer.
Line Item #2	EBT-Only Wireless POS Device Costs (monthly cost, per device)	$0.00

Labor Rates

Table 7 - Labor Rates for Operational Contingency Costs
Line Item #	Classification	Maximum Rate Limit	Rate
1	Project Manager	$175.00/hour	$0.00
2	Technical Manager	$150.00/hour	$0.00
3	Systems Analyst	$125.00/hour	$0.00
4	Programmer	$100.00/hour	$0.00
5	Business Analyst	$100.00/hour	$0.00

File details come from the government source that posted it. Updated Sep 7, 2026.