Appendix_D_Requirements_Template_Grants_Solution_(1).xlsx
XLSX spreadsheet 50 KB Posted
- Attached to
- Sub-recipient Grants Solution
- Solicitation number
- 2022-RFP-216
- Issued by
- Allegheny County, Philadelphia City, Pennsylvania
About this file
This document is a technical requirements template for a grants management solution from the City of Pittsburgh's Office of Management and Budget, seeking software to manage reimbursement processes for over 150 sub-recipient federal grants annually. The comprehensive technical requirements outline detailed specifications for a cloud-based or virtualized system that must provide robust data security, reporting capabilities, integration features, and comprehensive functional requirements across multiple domains including outage reporting, data management, network security, server infrastructure, and integration capabilities.
The solution requires specific technical capabilities such as 99.99% system uptime, data encryption, secure authentication methods, API accessibility, geospatial compatibility, and the ability to support multiple users and platforms. Pricing considerations include application costs, training expenses, implementation fees, and five-year total cost of ownership, with preferences for cloud-based solutions hosted on Google Cloud Platform or utilizing existing City software licenses. The system must integrate with existing enterprise resource planning (ERP) systems like JDE, support digital document transmission, enable multi-stage invoice approvals, and provide customizable reporting and notification features for different user roles within the City's Office of Management and Budget.
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Other files
| File | Type | Posted |
|---|---|---|
| Sub-recipient_Grants_Solution_(Addendum_#2_Revision).pdf | ||
| OMB_ESG_Dashboard_MockUp_(2).PNG | PNG image | |
| OMB_ESG_Workflow_New2_20210903_(2).PNG | PNG image | |
| ESG_Power_Apps_Project_Elements_(2).pdf | ||
| Standard_SLA_with_Remedy_(1).doc | DOC document |
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Technical Requirements
| Requirement ID | Requirements | |
| (All of the items apply to any subcontractors that work on the solution. ) | System Capability | |
| (select from dropdown) | Comments: | |
| Outage and Breach Reporting: | ||
| 1.1 | Provide your outage notication communication | |
| 1.2 | Provides fast detection and root cause diagnosis | |
| 1.3 | The City of Pittsburgh (referred to as City) must be notified in writing within 24 hours of the earliest indication or report of a potential breach or unintended disclosure of Confidential Information (CI) or a System that supports CI. | |
| 1.4 | Response actions to incidents that might affect CI or Systems must be conducted quickly and with ample resources. Vendor will hire a professional third-party incident response team if in-house resources do not have sufficient skill or availability. The Vendor is expected to distribute all incident response evidence, reports, communications and related materials to security@pittsburghpa.gov. The format of incident reports will be agreed upon with the City in advance. | |
| 1.5 | City shall have the right to view all incident response evidence, reports, communications and related materials upon request. | |
| 1.6 | If requested by the City, or if required by law, the Vendor shall notify in writing all persons affected by the incident, at its own cost and expense. | |
| 1.7 | Vendors shall have a comprehensive secure development system in place consistent with industry standard best practices, including policies, training, audits, testing, emergency updates, proactive management, and regular updates to the secure development lifecycle System itself. | |
| 1.8 | Vendors will make updates available to the City in a timely fashion at no additional cost. | |
| 1.9 | The system can provide the ability to track and log system uptime and transaction response times in order to provide information for SLA monitoring | |
| 1.10 | Provides for predictive failures and issue alerting functions | |
| 1.11 | Ability to allow for notification of blackouts | |
| Data and Security: | ||
| 2.1 | All cloud-hosted data must remain in the continental United States. | |
| 2.2 | Ownership of all data remains with the City, at no additional cost. | |
| 2.3 | Data should be encrypted at rest and in transit. | |
| 2.4 | The City shall have the right to view all documentation containing the results of any security audits completed within the last twelve (12) months, including documentation regarding security practices and data classification. | |
| 2.5 | The Vendor shall use commercially reasonable efforts to secure and defend any System housing Confidential Information against third parties. | |
| 2.6 | Vendors that handle Confidential Information must respond to and resolve security-related bug reports, inquiries and incidents in a timely and professional manner. The Vendor must notify the City within 24 hours of when Vendor becomes aware of any such incident that poses a potential risk to City data. The Vendor shall send the notification to security@pittsburghpa.gov | |
| 2.7 | Must follow industry standard password requirements. (Passwords must be stored in non-reversible one-way cryptographic hash) | |
| 2.8 | Log all successful and failed authentication attempts, including date, time, IP address, and username. | |
| 2.9 | Offer a secure password reset feature, including verification of identity, email or text notification. | |
| 2.10 | Temporarily lock accounts with repeated failed login attempts and provide support to affected users. | |
| 2.11 | Ability to provide authentication via generally agreed upon SSO methodologies. | |
| 2.12 | Vendors managing City-owned CI must engage an independent third party annually to assess the practical security of Vendor's Systems. These reviews must include penetration tests from the perspective of an external attacker and an internal user with common privileges. The penetration tests must include all Systems exposed to the internet and any Systems, internal or external, that Handle Confidential Information. Such annual assessment shall be at Vendor’s sole expense. | |
| 2.13 | Audit logs must be implemented for all Systems including those that handle CI. All attempted violations of System security must generate an audit log. Audit logs must be secured against unauthorized access or modification. Electronic logs required | |
| 2.14 | In the event of adverse findings through a City or Vendor audit, the Vendor shall cooperate with the City in remediating any risks to CI, including complying with request to temporarily taking the system offline or otherwise limiting access to the system, and any other follow up actions reasonably necessary to secure the CI. | |
| 2.15 | For the life of the contract, all data should be retained and available upon request from the City, available via API calls. | |
| 2.16 | All metadata, logs, notifications of system outages, etc. should also be retained for the life of the contract. | |
| 2.17 | Vendor Systems that Handle Confidential Information shall be available and fully functional 24x7x365 with 99.99% uptime, unless otherwise agreed upon in writing with the City. Vendor shall make plans for colocation, backups and any other Systems necessary to ensure continuity. | |
| 2.18 | Vendor must notify and obtain agreement from the City for any planned interruptions in service, with the exception of emergency security updates. Vendor must notify the City immediately of any unintended service interruption. | |
| 2.19 | RFP responses should include a plan for content availability in the event of the need to migrate to a different platform. Remittance of content directly to the City of Pittsburgh is acceptable. | |
| 2.20 | Include online Help | |
| 2.21 | Comprehensive Security |
o Local certificates, trusted certificates, and 128-bit SSL
| 2.22 | System should be able to provide an unlimited number of different security groups that can be defined, each with their own security settings and group names that are appropriate. |
| 2.23 | ISO/IEC 27001 Certification or in pursiut of audit before working with the City |
| 2.24 | Storage needs to be capable of compliance with CJIS Security Policy storage requirements: https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center |
| Network: | |
| 3.1 | The solution must adhere to latest best network industry practices. |
| 3.2 | The solution must assure that the integrity of the City's network is sustained by the implementation and utilization of modern firewall, VPN and other remote access technologies. |
| 3.3 | The soluton must provide network authentication and system user events logging. |
| 3.4 | The solution must assure that there will be no degradation in performance of City's network due to their system or design. |
| 3.5 | Proposers must include a list of web browsers and devices their system does/does not support |
| Server and Virtualization: | |
| 4.1 | Solutions are preferred to be cloud based solutions hosted with the provider. If solution needs to be customer hosted enviroment, Google Cloud Platform is preferred. |
| 4.2 | Respondent must detail all additional software licenses that would be required to utilize the product/solution. |
| 4.3 | Provider solution must not incur additional software licensing expense. Provider solution must be a complete package. Solutions utilizing industry standard component applications such as MS SQL are preferred . |
| 4.4 | If and when a City owned software license for a component in the solution stack is viable for utilization to avoid additional software licensing expense, it is to be utilized. |
| 4.5 | If the suggested solution is to be implemented on the City Infrastructure, requirements for component resources from a virtualized hardware perspective are required. vCPU, Memory, Storage per server with an overall summary. |
| 4.6 |
| Data and Reporting: | |
| 5.1 | When geospatial information is needed, the Solution should have the ability to use City GIS layers hosted on ArcGIS online to create geocoding for locations and administrative geographies provided by the City |
| 5.2 | The system should allow for exporting of data through an open, REST API to the City's data ingestion system or the Western Pennsylvania Regional Data Center, as needed. |
| 5.3 | Vendor shall provide data dictionary for database fields, field types, number of characters, value ranges, relationship diagram(s) (database map) of the data model, and key fields used in relationships with database tables. |
| 5.4 | The API provided by the system should include documentation that contains: Sample requests, headers and other relevant metadata, Clear, comprehensive descriptions of the data represented in the API, such as its output format (e.g., JSON or CSV), understandable by someone with a basic to intermediate familiarity with the system, Generated code snippets in some of the most popular programming languages (e.g., Python). API documentation should include details of specific encodings, documentation, data types, requests, and objects for the API. |
| 5.5 | Supports a dashboard with a login |
dependent views
| 5.6 | Ability to provide trend analysis |
| 5.7 | Real-time Reporting |
o At least 150 configurable reports, real-time, and historical graphs
| 5.8 | City must have full ownership and free access to data captured by the System, both during and after the contract period |
| 5.9 | Full API Access - Access to our data through the use of an API must be provided. |
| 5.10 | A general site user must have the ability to embed third party code (ex. Google Calendar) |
| 5.11 | Geospatial data must be compatible with ESRI systems and common geospatial data storage formats (.geojson, .dbf, .shp) |
| Miscellaneous: | |
| 6.1 | Companies from outside the United States are welcome to apply, provided they meet the standards as described above. |
| 6.2 | Remote meetings may be acceptable, with prior arrangement from the City. |
| 6.3 | The City's preference is that Adobe Flash not be part of this solution. |
| 6.4 | Role-based Management |
o Access network maps, configuration, alerts, notifications, reporting, and management console
| 6.5 | The system can accommodate separate instances of databases for testing, training, and quality assurance |
| 6.6 | The vendor shall provide customer service support during the City of Pittsburgh's normal business hours. |
| 6.7 | The vendor shall provide "As-Built" documentation to the City of Pittsburgh representing the state of the application service at the time of Go-Live. |
| Project-Specific Technical Requirements (Mandatory): | |
| 7.1 | Solution to run on multiple Windows platforms |
| 7.2 | Ability to support remote administration |
| 7.3 | Ability to export reports in common formats (PDF, Word, Excel) |
| 7.4 | Solution shall have built-in backup and restore capability |
| 7.5 | If solution hosts or utilized a source of data, solution must have built-in database maintenance and reporting tools |
| 7.6 | Vendor shall include a description of the system’s basic architecture |
| 7.7 | Vendor shall describe how the system handles multiple users, data concurrency control, record locking, and conflict resolutions |
| 7.8 | Vendor shall describe the hosting models (customer enviroment or vender enviroment) |
| 7.9 | Vendor shall describe if the solution servers can be virtualized (and if so, describe the system) |
| 7.10 | Vendor shall describe hardware requirements or recommendations |
| 7.11 | If applicable, describe how the solution can perform database maintenance, including, but not limited to, backup and upgrades without requiring system downtime |
| 7.12 | If applicable, describe the solutions ability to auto-discover targets on the network |
| 7.13 | If applicable, describe the solutions ability to monitor an application and its performance with agentless configurations where possible. |
| 7.14 | If applicable, describe the solutions ability to monitor user response time and throughput by location or other logical grouping. |
| 7.15 | If applicable, describe the solutions ability to drill down into the full |
technical details on how the server and the browser interact with one another.
| 7.16 | If applicable, describe the solutions ability to assemble an e-mail, with one click, that includes a complete user session with replay to provide additional information when triaging an incident. |
| 7.17 | Must support alerting and notifications by email, SMS, pager message, and HTTP |
request
| 7.18 | Vender must provide a visual of the solutions network Mapping, Network topology, subnets, devices, applications, and systems. |
| 7.19 | If applicable, solution should have configurable monitoring that identifys performance, passive, active, real-time, custom (scripted), monitoring templates, and bulk changes |
| 7.20 | If applicable, solution should have have predictive Alerting that is customizable and identifies up, down, and threshold (min/max), maintenance mode, device dependency, and escalation. |
| 7.21 | If applicable, solution must support, SNMP (supports SNMP V1, V2c and V3), WMI (Windows Management Instrumentation), HTTP based services, TCP and UDP based services including PING, Port, SMTP, POP3, FTP |
| 7.22 | |
| 7.23 | |
| Integration or API Requirements (Project-Specific - I&P review this section for relevance to each project/solitication ) | |
| 8.1 | Ability to support two-way communication with Microsoft Outlook |
| 8.2 | Ability to integrate with payroll systems to include, but not limited to Ceridien TimePro version |
| 8.3 | Vendor shall describe if the system have built-in integration with other systems |
| 8.4 | Vendor shall describe if the system can import date from various formats (XML, CSV, TXT). |
| 8.5 | The vendor shall INTERACT with City specific applications (for example APRS, Firehouse, CYA, etc) |
| 8.6 | Solution allows for reading/writing of map services specifically created and published via ArcGIS for Server environment |
| 8.7 | Integrates with existing monitoring tools |
| 8.8 |
Functional Requirements
| Requirement ID | Requirements | |||
| (All of the items apply to any subcontractors that work on the solution. ) | System Capability | |||
| (select from dropdown) | Internal Comments | |||
| General Features (Required) | Must Have, Nice to Have, Need to Have | Comments: | ||
| 1 | General Requirements for Overall Process & Accessability | |||
| 1.1 | Ability to enter a unique contract ID that is generated by the Controller's Office | Must Have | ||
| 1.2 | Ability to assign multiple contracts to one vendor. | Must Have | ||
| 1.3 | Ability for each contract to have multiple invoices | Must Have | ||
| 1.4 | Ability for each vendor to transmit documents digitally and have them stored in the system. | Must Have | ||
| 1.5 | Availability of necessary storage space for the amount of documents we receive. | Must Have | ||
| 1.6 | Ability to document payment for invoice or requisition in the system ie enter check number, GL number and amount. | Must Have | ||
| 1.7 | Ability to reflect accounting records or from our current ERP vendor, JDE and with any other ERP systems if replaced. | Must Have | ||
| 1.8 | Integration between vendor solution and our currentt ERP vendor, JDE and any other ERP systems if replaced, specific to the assigned contract number | Must Have | ||
| 1.9 | Ability to approve discreet components of an invoice (line by line submissions) | Must Have | ||
| 1.1 | Ability to approve/disallow an expense with an additonal comment for each line item | Must Have | ||
| 1.11 | Ability, once a reimbursement request is submitted, to go through a series of approvals | Must Have | ||
| 1.12 | Ability to pre-load all categories and applicable sub-categories | Must Have | ||
| 1.13 | Ability to resubmit once something has been rejected. | Must Have | ||
| 1.14 | Ability to create reports that are not pre-canned | Must Have | ||
| 1.15 | Ability to assign multiple users on the vendor (group) and City side. | Must Have | ||
| 1.16 | ||||
| 1.17 | ||||
| 1.18 | ||||
| 2 | Notifications | |||
| 2.1 | Ability to track the date of any issue sent back to the vendor and resubmitted to the City. | Must Have | ||
| 2.2 | Ability for the system to alert staff that this specific funding source has not been drawn down over the past 90 days. (ie As it concerns CDBG funding, a particular subrecipient has X amount of funds outstanding and is now receiving X amount of new fund)s. | Must Have | ||
| 2.3 | Ability for system to send alerts (internal as well as external). (Example external alerts to Groups to let them know their invoice is processed and they will receive the check in 5 days. Internal alert example could be Fiscal Coordinator has prepared the DI, Fiscal Manager to approve then alert to Department Head and Program coordinator to sign after Fiscal Manager approves.) | Must Have | ||
| 2.4 | Ability for system to give a list of task as we log in every morning. (Task for Fiscal coordinator could be: Prepare invoice for Inv# received on Date, 2nd task could be – check if payment made by controller’s office for Batch # .) |
(Task for Program Coordinators could be : Follow up with Group for missing documents, Update Accomplishments for Contract #... etc.)
| Must Have | ||
| 3 | Reporting & Dashboards | |
| 3.1 | Ability to setup alerts and reporting for staff related to turn around times on invoice approval and invoices that haven't been reviewed. | Must Have |
| 3.2 | Availability of a dashboard view of all open items for each staff member's assignments | Must Have |
| 3.3 | Availability for a vendor to see their own information but not any other vendor's info. | Must Have |
| 3.4 | Ability for staff member from Office of Management & Budget (OMB) to electronically transmit approved invoices to the Controller's Office | Must Have |
| 3.5 | Ability for multiple staff members to approve an invoice via a workflow ie the OMB Financial Planner can Approve the Entire Request and advance it to the OMB Manager. (Please see attached flow chart in Appendix) | Must Have |
| 3.6 | The ability to upload templated documents during the electronic submission to the Controller's Office | Must Have |
| 3.7 | Ability for OMB supervisor to assign a contract to a OMB staff member | Must Have |
| 3.8 | Ability to assign permissions based on staff member's job title | Must Have |
| 3.9 | ||
| 3.1 | ||
| 3.11 | ||
| 3.12 | ||
| 3.13 | ||
| 3.14 | ||
| 3.15 | ||
| 3.16 | ||
| 3.17 | ||
| 4 | ||
| 4.1 | ||
| 4.1.1 | ||
| 4.1.2 | ||
| 4.1.3 | ||
| 4.1.4 | ||
| 4.2 | ||
| 4.3 | ||
| 4.4 | ||
| 4.5 | ||
| 4.6 | ||
| 4.6.1 | ||
| 4.6.2 | ||
| 4.6.3 | ||
| 4.6.4 | ||
| 4.7 | ||
| 4.8 | ||
| 4.9 | ||
| 4.10 | ||
| 4.11 | ||
| 4.12 | ||
| 4.13 | ||
| 4.14 | ||
| 4.15 | ||
| 4.16 | ||
| 4.17 | ||
| 4.18 | ||
| 4.19 | ||
| 4.2 | ||
| 4.21 | ||
| 5 | ||
| 5.1 | ||
| 5.2 | ||
| 5.3 | ||
| 5.4 | ||
| 5.5 | ||
| 5.6 | ||
| 5.7 | ||
| 5.8 | ||
| 5.9 | ||
| 5.1 | ||
| 6 | ||
| 6.1 | ||
| 6.2 | ||
| 6.3 | ||
| 6.4 | ||
| 6.5 | ||
| 7 | ||
| 7.1 | ||
| 7.2 | ||
| 7.3 | ||
| 7.4 | ||
| 7.5 | ||
| 7.6 | ||
| 7.7 | ||
| 7.8 | ||
| 7.9 | ||
| 7.8 | ||
| 7.9 | ||
| 7.10 | ||
| 8 | ||
| 8.1 | ||
| 8.2 | ||
| 8.3 | ||
| 8.4 | ||
| 8.5 | ||
| 8.6 | ||
| 9 | ||
| 9.1 | ||
| 9.2 | ||
| 9.3 | ||
| 9.4 | ||
| 9.5 | ||
| 9.6 | ||
| 9.7 | ||
| 10 | ||
| 10.1 | ||
| 10.2 | ||
| 10.3 | ||
| 10.4 | ||
| 10.5 | ||
| 10.6 | ||
| 10.7 | ||
| 10.8 | ||
| 10.9 | ||
| 10.10 | ||
| 10.11 | ||
| 10.12 | ||
| 10.13 | ||
| 10.14 | ||
| 10.15 | ||
| 10.16 | ||
| 10.17 | ||
| 11 | ||
| 11.1 | ||
| 11.2 | ||
| 11.3 | ||
| 11.4 | ||
| 12 | ||
| 12.1 | ||
| 12.2 | ||
| 13 | ||
| 13.1 | ||
| 13.2 | ||
| 13.3 | ||
| 13.4 | ||
| 13.5 | ||
| 13.6 | ||
| 13.7 | ||
| 13.8 | ||
| 13.9 | ||
| 13.1 | ||
| 13.11 | ||
| 14 | ||
| 14.1 | ||
| 14.2 | ||
| 14.3 | ||
| 14.4 | ||
| 14.5 | ||
| 14.6 | ||
| 14.7 | ||
| 14.8 | ||
| 14.9 | ||
| 14.1 | ||
| 14.11 | ||
| 14.12 | ||
| 14.13 | ||
| 14.14 | ||
| 14.15 | ||
| 15 | ||
| 15.1 | ||
| 15.2 | ||
| 15.3 | ||
| 15.4 | ||
| 15.5 | ||
| 15.6 | ||
| 15.7 | ||
| 15.8 | ||
| 16 | ||
| 16.1 | ||
| 16.2 | ||
| 16.3 | ||
| 16.4 | ||
| 16.5 | ||
| 16.6 | ||
| 16.7 |
Cost & Pricing Requirement ID Requirements (All of the items apply to any subcontractors that work on the solution. )
| General Features (Required) | |
| 1 | Cost and Pricing |
| 1.1 | Application Costs |
| 1.2 | Trainng Costs |
| 1.3 | Implementation Costs |
| 1.4 | Price by Module |
| 1.5 | Intergration Costs |
| 1.6 | Data Conversion |
| 1.7 | 2019 Priorities |
| 1.8 | Complete solution implementation |
| 1.9 | Time, Attendance, Tax Modules 5 year costs |
| 1.1 | Detail One time costs |
| 1.11 | Detail ongoing costs |
| 1.12 | Hardware Costs |
Index
| Core Capability | Must Have |
| Configurable by Vendor | Nice to Have |
| Configurable by City Staff | Need to Have (customizable in system) |
| Requires Customization | |
| Provided in Conjunction with a 3rd Party | |
| Not Applicable |
Data Validation
| Core Capability |
| Configurable by Vendor |
| Configurable by City Staff |
| Requires Customization |
| Not Applicable |
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