Appendix C Customer Complaint Record (CCR).pdf

This solicitation is seeking proposals for material handling equipment and industrial equipment maintenance services for the U.S. Army Corps of Engineers Los Angeles District. The contractor shall provide preventative maintenance, inspections, repairs, towing, load testing, safety inspections, and delivery of parts for equipment located in facilities and dams across California, Arizona, Nevada. Services include annual Level I maintenance and inspections, Level II non-routine services, Level III towing, Level IV repairs and parts installation, and Level V parts delivery. The base period of performance is one year with four optional one-year extensions. This is a 100% small business set-aside for NAICS code 811310 with a size standard of $8 million. Quotes will be evaluated based on price and non-price factors including past performance and quality control work plan. The contract type will be firm fixed price. The closing date for proposals is TBD on SAM.gov where the solicitation and amendments will be posted.