Appendix_A_–_County_Technology_Standard.docx

This document is an Appendix A Technology Standard for the County of San Mateo Information Services Department (ISD), updated on 08/23/2022. The standard provides a comprehensive overview of supported technology, hardware, and software solutions across various operational domains including anti-virus (McAfee, Trend Micro), asset management (ServiceNow), cloud hosting (AWS, MS Azure), collaboration tools (SharePoint, OneDrive), email (Microsoft 365), and network infrastructure (Palo Alto Networks firewalls, Arista switches). The document is designed to serve as a reference for county departments and potentially non-subscription departments to understand and maintain technological interoperability.

The technology standard covers a wide range of technological ecosystems, specifying precise vendor and product selections for critical infrastructure components. Key technological standards include mobile devices (Apple iPhone 13, Google 6 series), operating systems (Microsoft Windows 10 Enterprise), personal computers (Dell models), servers (Dell PowerEdge Series), virtualization platforms (VMware ESXi, Nutanix AHV), communication systems (Avaya Aura telephony, Microsoft Teams), and security solutions (Okta multi-factor authentication, InTune mobile device management). The document reflects the county's commitment to maintaining a structured, integrated, and up-to-date technological environment that supports efficient government operations across multiple departments and service areas.