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This is an Insurance Requirements Appendix for the City of Philadelphia's Pet Wellness and Pet Insurance Benefits contract opportunity. The City requires the successful respondent to procure and maintain comprehensive insurance coverage at the respondent's sole cost and expense. All insurance must be obtained from reputable insurers admitted to do business in Pennsylvania or otherwise acceptable to the City, written on an occurrence basis except for Professional Liability insurance, and must provide thirty days' prior written notice to the City in the event of material changes, cancellation, or non-renewal. The City, its officers, employees, and agents must be named as additional insureds on General and Cyber Liability Insurance policies, with coverage being primary to any other coverage available to the City. Evidence of all required insurance coverages must be delivered to the City's Risk Management Division at 1515 Arch Street, 11th Floor, Philadelphia, PA 19102-1479 at least ten days before work commences.

The specific insurance requirements include Workers' Compensation at statutory limits with Employers' Liability of $100,000 per accident for bodily injury by accident, $100,000 per employee for bodily injury by disease, and $500,000 policy limit for bodily injury by disease; Commercial General Liability of $1,000,000 per occurrence combined single limit with $2,000,000 general aggregate; Automobile Liability of $1,000,000 per occurrence if applicable; Professional Liability of $1,000,000 with a deductible not exceeding $100,000, maintainable on a claims-made basis with two-year tail coverage after service completion; Cyber Liability of $1,000,000 per claim and aggregate with coverage for data breaches and privacy notification expenses; and Fidelity/Crime Insurance of at least $10,000 or the amount specified in the Provider Agreement. The City reserves the right to require higher liability limits if risk warrants and may permit self-insurance only with prior written approval from the Responsible Official and City's Risk Manager, contingent upon submission of audited financial statements and state approval documentation. Certificates of insurance must reference the City contract number and be submitted to both the Risk Management Division and the Responsible Official.

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Appendix A-1

Pet Wellness and Insurance - RFP

Insurance. Unless otherwise approved by the City’s Risk Management Division in writing, the successful respondent (hereinafter “Provider”) shall, at its sole cost and expense, procure and maintain, or cause to be procured and maintained, in full force and effect, the types and minimum limits of insurance specified below, covering Provider’s performance of the Services and the delivery of the Materials. Provider shall procure, or cause to be procured, all insurance from reputable insurers admitted to do business on a direct basis in the Commonwealth of Pennsylvania or otherwise acceptable to the City. All insurance herein, except Professional Liability insurance, shall be written on an “occurrence” basis and not a “claims-made” basis. In no event shall Provider perform any Services or other work until Provider has delivered or caused to be delivered to the City’s Risk Management Division the required evidence of insurance coverages. All insurance coverages shall provide for at least thirty (30) days prior written notice to be given to the City in the event coverage is materially changed, cancelled, or non-renewed. The City, its officers, employees, and agents, shall be named as additional insureds on the General and Cyber Liability Insurance policies. Provider shall also deliver or cause to be delivered to the City an endorsement stating that the coverage afforded the City and its officers, employees, and agents, as additional insureds, will be primary to any other coverage available to them and that no act or omission of the City, its officers, employees or agents shall invalidate the coverage.

The City of Philadelphia, Office of Director of Finance, Division of Risk Management, 1515 Arch Street, 11th Floor, Philadelphia, PA 19102-1479 must be listed as the Certificate Holder.

(a) Workers’ Compensation and Employers’ Liability.

(1) Workers’ Compensation: Statutory Limits

(2) Employers’ Liability: $100,000 Each Accident - Bodily Injury by Accident; $100,000 Each Employee - Bodily Injury by Disease; and $500,000 Policy Limit - Bodily Injury by Disease.

(3) Other states’ insurance including Pennsylvania.

(b) Commercial General Liability.

(1) Limit of Liability: $1,000,000 per occurrence combined single limit for bodily injury (including death) and property damage liability; $1,000,000 advertising injury;

$2,000,000 general aggregate and $1,000,000 aggregate for products and completed operations. The City may require higher limits of liability if, in the City’s sole discretion, the potential risk warrants.

(2) Coverage: Premises operations; blanket contractual liability; personal injury liability;

products and completed operations; independent contractors, employees and volunteers as additional insureds; cross liability; and broad form property damage (including completed operations).

(c) Automobile Liability. (if applicable)

(1) Limit of Liability: $1,000,000 per occurrence combined single limit for bodily injury (including death) and property damage liability.

(2) Coverage: Owned, non-owned, and hired vehicles.

(d) Professional Liability.

(1) Limit of Liability: $1,000,000 with a deductible not to exceed $100,000.

(2) Coverage: Errors and omissions.

(3) Professional Liability Insurance may be written on a claims-made basis provided that coverage for occurrences happening during the performance of the Services required under this Contract shall be maintained in full force and effect under the policy or “tail” coverage for a period of at least two (2) years after completion of the Services.

(e) Cyber Liability.

(1) Limit of Liability: $1,000,000 Per Claim/Aggregate

(2) Coverage: Information security and privacy liability that arise from the Agreement, including but not limited to: data while in transit or in the possession of any third parties hired by the Provider (such as data back-up services) to electronic system; loss of, damage to or destruction of electronic data breaches arising from the unauthorized access or exceeded access; or malicious code, viruses, worms or malware; electronic business income and extra expense as a result of the inability to access website due to a cyber-attack or unauthorized access; Privacy Notification Extra Expense Coverage (including Credit Monitoring Expense).

(3) The City of Philadelphia, its officers, employees and agents shall be named as additional insureds.

(4) Insurance may be written on a claims-made basis provided that any retroactive date applicable to coverage under the policy precedes the effective date of this Agreement; and that continuous coverage will be maintained or an Extended Discovery Period will be purchased for a period of at least two (2) years after expiration or termination of this Agreement.

(f) Fidelity/Crime Insurance.

Provider shall, at its sole cost and expense, obtain and maintain during the Initial Term and any Additional Term(s) of the Contract, a fidelity bond in an amount of the greater (a) Ten Thousand ($10,000.00) or (b) the amount specified in the Provider Agreement, covering Provider’s employees who have financial responsibilities related to the receipt and disbursement of funds under the Contract. In lieu of a fidelity bond, Provider may obtain coverage for crime insurance with limits that are the greater of $10,000.00 or (b) the amount specified in the Provider Agreement. The fidelity bond or crime insurance, whichever is obtained by Provider, shall name the City as beneficiary. Evidence of the existence of the fidelity bond or crime insurance shall be submitted to the City prior to Commencement Date.

Self-Insurance. Provider may not self-insure any of the coverages required under the Agreement without the prior written approval of the Responsible Official and the City’s Risk Manager. In the event that Provider wants to self-insure any of the coverages listed above, it shall submit to the

Responsible Official and the City’s Risk Management Division, prior to Provider’s commencement of Services or delivery of any Material hereunder, a certified copy of Provider’s most recent audited financial statement, and such other evidence of its qualifications to act as self-insurer (e.g. state approval) as may be requested by the Responsible Official or the City’s Risk Manager.

In the event the City grants such approval, Provider understands and agrees that the City, its officers, employees and agents shall be entitled to receive the same coverages and benefits under Provider’s self-insurance program that they would have received had the insurance requirements set forth above been satisfied by a reputable insurer admitted and duly authorized to do business in the Commonwealth of Pennsylvania or otherwise acceptable to the City. If at the time of commencement of the Term of the Agreement, Provider self-insures its professional liability or workers’ compensation and employers’ liability coverage, Provider may, in lieu of the foregoing, furnish to the City a current copy of the state certification form for self-insurance or a current copy of the State Insurance Commissioner’s letter of approval, whichever is appropriate.

The insurance (including self-insurance) requirements set forth herein are not intended and shall not be construed to modify, limit or reduce the indemnifications made in the Agreement by Provider to the City, or to limit Provider’s liability under the Agreement to the limits of the policies of insurance (or self-insurance) required to be maintained by Provider hereunder.

Evidence of Insurance Coverage. Certificates of insurance evidencing the required coverages must specifically reference the City contract number for which they are being submitted. The certificate of insurance and evidence of self-insurance must be submitted to the City’s Risk Manager at the following address:

City of Philadelphia Finance Department Division of Risk Management 1515 Arch Street, 11th Floor Philadelphia, PA 19102-1579 (Fax No.: 215-683-1718)

A copy of the certificates of insurance shall be submitted to the Responsible Official at the address of the Department set forth in the Notice Section of the Provider Agreement. Both submissions must be made at least ten (10) days before work begins and at least ten (10) days before each Additional Term. The City, in its sole discretion, may waive the ten (10) day requirement for advance documentation of coverage in situations where such waiver will benefit the City, but under no circumstances shall Provider actually begin work (or continue work, in the case of an Additional Term) without providing the required evidence of insurance. The actual endorsement adding the City as an additional insured must specifically reference the City contract number and be submitted to the City’s Risk Management Division at the above address. The City reserves the right to require Provider to furnish certified copies of the original policies of all insurance required under this Agreement at any time upon ten (10) days written notice to Provider.

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