Answers to Vendor Questions.pdf

PDF 33 KB Posted

Attached to
Employee Health Record Federal contract opportunity
Solicitation number
15BNAS21N0002255
Issued by
Department of Justice Bureau of Prisons Central Office

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Bureau of Prisons RFI.Questions 2.pdf PDF
RFI for Employee Health Record.pdf PDF

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Answers to Vendor Questions:

1. What support Service Level Agreements (SLA’s) does BOP require for the environment? Yet to be determined

2. Is U.S. Based Phone Support required by BOP? Minimally

3. Is Cleared Engineering Onsite Support required by BOP? Yet to be determined

4. Is any portion of the current Patient or Employee record data managed in a Public Cloud today? No

5. Will data be stored at each BOP location or will it be centrally located? Centrally located

6. If data is to be centralized, what is the expected physical location? FEDRAMP cloud based server

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