Amendment 86615623R00004 0001.pdf

(x)

86615623R00004 x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

WASHINGTON DC 20410-1000

ROOM 5256

HUD-NPH

451 SEVENTH STREET SW

OFFICER

OFFICE OF THE CHIEF PROCUREMENT

US DEPARTMENT OF HUD

05/04/20230001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

04/13/2023

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

*** Electronic Appraisal Delivery (EAD) Portal Services ***

The purpose of this Amendment is as follows:

To provide the Government's response to industry questions.

(a) The Government's response to industry question is provided on page 3, herein.

(b) Attachment 0001 - Performance Work Statement is revised.

(c) Attachment 0002 - Price Schedule is revised. Offerors shall complete and submit

Attachment 0002 - Price Schedule Revised instead of Attachment 0002 - Price Schedule.

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

WENDY D. MCNORIAL

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 7

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

86615623R00004/0001

(d) AS-2102 Limitation on Size of Technical

Proposal is revised.

Amendment 0001 is attached to this announcement and the name of the file is: "Amendment

86615623R00004 0001"

Period of Performance: 08/01/2023 to 07/31/2024

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Solicitation Amendment 0001, 86615623R00004 Electronic Appraisal Delivery (EAD) Portal Services

No. Reference Questions Answers

1 General Is the government at liberty to provide the current incumbent name and associated task order number?

The current incumbent's name is Countertade Products Inc. and the contract number is 86615622C00006.

2 General

We are in the final stages of completing our response and providing the missing information. To complete this we need email addresses to create users and passwords. Should we add che.u.logan@hud.gov or ebenezer.k.owusu@hud.gov as admins to the staging account and allow you to create users, or would you provide email addresses to create the user names?

You may use the below email addresses to create user names:

- SFTEP001@hud.gov

- SFTEP002@hud.gov

- SFTEP003@hud.gov

3 Solicitation

In consideration of best value alternatives that would offer the Government both cost savings and allow Offerors to provide AVM enhancements that have been in production in the Federal Government, will HUD consider alternate proposals that use Government off-the-shelf (GOTS) solutions?

Please submit a complete proposal in accordance with the request for proposal

(RFP).

Solicitation, Page 27, HUDAR 2452.215-70

Proposal Content (b)

The instructions state: "The number of proposals required is an original and one (1) copy of Part I, and 1 copy of Part II." Because this is an electronic submission, is the Government still requiring the submission of one original and one copy of Part I?

No. HUDAR 2452.215-70 Proposal Content. (Mar 2016) Alternate II (Apr 2019) is revised.

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (b)

Will the Government allow a reduced font size of 10 point for graphics, tables, and charts?

Graphs, Tables, Tabs, and Charts are exempted from the page limitation as indicated on page 29 of 47 of the Solicitation.

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (a)

Will the Government allow the inclusion of a cover sheet to distinguish Parts I and II of the proposal submission?

Please see Solicitation, (e) Proposal Format, page 31, for cover letter.

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (a)

If the Government will allow cover sheets, will they be excluded from page count?

Yes, cover letters are excluded from page count.

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (a)

Will the Government allow the inclusion of a table of contents for each Part?

Table of contents may be included for each part of the proposal submission.

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (a)

If the Government will allow tables of contents, will they be excluded from page count?

Yes, table of contents are excluded from page count.

Government's Responses to Industry Questions Solicitation #: 86615623R00004

Solicitation, Page 29, AS-2102 Limitation on

Size of Technical Proposal (c)

The instructions state: "The following information is exempt from the limitation set forth in paragraph (a)?: graphs, tables, tabs, charts" Does this mean that these items are excluded from page count?

Yes, Graphs, Tables, Tabs, and Charts are excluded from page count.

Solicitation, Page 32, E.5(f) Proposal/Volume Content, Volume I - Past Performance

The instructions state: "The offeror shall submit […] a completed chart providing the information required by the Past Performance Information chart in Attachment 0003 - Past Performance Information." Does the Government want Attachment 0003 submitted as a completely separate document, or should it be incorporated into Part I?

Attachment 0003 - Past Performance Information must be incorporated into Part I.

Solicitation, Page 32, E.5(f) Proposal/Volume Content, Volume I - Past Performance

The instructions state: "As an attachment to the chart, the offeror shall provide a narrative describing the past performance references…" Should Offerors submit their past performance narratives as (1) a completely separate document, (2) within Attachment 0003, or (3) within Part I of the proposal submission?

Please see page 32 of the Solicitation.

Solicitation, Page 29, AS-2102 Limitation on Size of Technical Proposal (b) and (c)

There are some question marks in this section of the instructions.

Please confirm the requirements regarding limitations on the size of the technical proposal.

AS-2102 Limitation on Size of Technical Proposal is revised.

Solicitation, Page 29, E.5.

Addendum to FAR 52.212-1 Instructions to Offeror (a)

"The file size limit for emailed proposal is 25MB." If the proposal exceeds 25MB, may we send the Parts in two emails?

Please see page 29 of the Solicitation.

Solicitation, Page 33, Volume III - Socioeconomic Participation

The Socioeconomic Participation chart includes a request for cost information. Please confirm that the Government would like pricing information included in the Technical Proposal for this section.

Please provide the requested information as indicated under Volume III - Socioeconomic Participation of the Solicitation, page 33.

Solicitation, Page 32,

(f) Proposal/Volume Content, paragraph 4

"If past performance for the offering firm does not exist, the Offeror may substitute past performance of key personnel that will be performing major aspects of the work under any resulting contract." Can the Key Personnel past performance be used in addition to a Contractor's past performance if the Contractor does not have five (5) relevant past performances to submit?

Please see page 32 of the Solicitation.

Solicitation, Page 37, Factr IV - Price Would the Government please provide the Independent Government Cost Estimate?

No, the Government will not provide the Independent Government Cost Estimate.

Attachment 0001 Performance

Work Statement, Page 19, para 5.1.1; H

FISMA references of section “H” include only RMF related NIST documentation. FISMA also includes compliance under FedRAMP. Should FedRAMP compliance requirements be included?

This requirement does not include FedRAMP compliance requirement.

Attachment 0001 Performance

Work Statement, Page 19, para 5.1.1; H

The H section also refers to NIST SP 800–37 Rev. 5 – (RMF). Currently SP 800-37 is on the Rev.2 Is this a typographical error?

This is a typographical error. The correct information per nist.gov is NIST SP 800- 37, rev 2. Attachment 0001 - Performance Work Statement has been updated.

Attachment 0001 Performance

Work Statement, Page 19, para 5.1.1; H

Who will provide Security Controls Assessment Task – a contractor or a third party?

All applicabe security controls are the responsibility of the Contractor.

Attachment 0001 Performance Work Statement, Page 21, para 5.2 Solution Support

Services

"Provide tier two customer service to Mortgagees, third-party service providers and FHA staff." Is there a Service Desk in place that provides Tier One support and how does it operate: 24/7, or on a different schedule?

Resource Center is FHA's Tier 1 Customer Support Team.

Emails and phone messages will be responded to during normal hours of operation, 8:00 a.m. to 8:00 p.m. ET, Monday through Friday on all non-Federal holidays.

Attachment 0001 Performance Work Statement, Page 21, para 5.2 Solution Support

Services

"Provide tier two customer service to Mortgagees, third-party service providers and FHA staff." What is the historical volume of Tier two customer service requests on a monthly basis?

Once normalized, an average of 100 per month. This number is expected to be greater during the transition period.

Attachment 0001 Performance Work Statement, Page 21, para 5.2 Solution Support

Services

"Provide escalated solution support to Mortgagees and third-party service providers. The Contractor shall provide escalated support services. " What is the historical volume of escalated solution support requests on a monthly basis?

An average of 120 per month.

Attachment 0001 Performance Work Statement, Page 5, para

1.3 Constraints, G & H

“Each mixed or financial system that the Contractor manages...” Please provide which systems these are referencing.

The EAD solution being sought is not expected to be a mixed or financial system, and it is not expected to interface with existing mixed or financial systems.

Solicitation, Page 35, Factor I - Past Performance, 2nd bullet point

Solicitation states magnitude is for the contractor to have the capability to process a minimum of 15,000 appraisals daily, ability to process 1,260,000 appraisals annually, and be able to store and retrieve 3,780,000 appraisals for a 3 year period. Does the government see these numbers as remaining consistent through the course of the contract or having significant variability?

This is minimum capability, not an estimate of production.

Attachment 0001 Performance Work Statement, Page 13, 3rd bullet

"The solution shall have interface capability for users and HUD to log into the solution." How many users does the system support?

Currently, there are approximately 25,000 total.

Attachment 0001 Performance Work Statement, Page 24, 2nd bullet

"Within 90 days of contract award, the Contractor shall begin connecting/onboarding FHA approved lenders, lender agents along with their direct integration partners." Do the mortagees connect via

API?

The majority of Mortgagees connect through direct integration supported by technology providers and the sytem must support both ways of interfacing.

Attachment 0001 Performance Work Statement, Page 24, 2nd bullet

"Within 90 days of contract award, the Contractor shall begin connecting/onboarding FHA approved lenders, lender agents along with their direct integration partners." Is the EAD contractor responsible for mortgagee API integrations?

Yes. The EAD contractor is responsible for mortgagee API integrations.

Attachment 0001 Performance Work Statement, Page 26, 2nd bullet How many API integrations with mortgagees are required? The System needs to be able to support any mortgagee integrations.

Solicitation, Page 1, Due Date Would the Government please grant a one week extension to ensure sufficient time to respond to Q&As?

Solicitation due date is not extended.

Attachment 0002 Price

Schedule

Please validate the formulas on Attachment 0002-On attachment 0002 Price Schedule we noticed an issue with the formula. In the grand total CLIN 0005 is counted twice. =I5+I7+I9+I11+I13+I15. I13 Counts CLIN 0005 and I15 counts CLIN 0005 and CLIN 0007.

Attachment 0002 - Price Schedule is revised. Offerors shall complete and submit Attachment 0002 - Price Schedule Revised instead of Attachment 0002 - Price Schedule.

Solicitation 86615623R00004

Electronic Appraisal Delivery (EAD) Portal Services

AS-2102 Limitation on Size of Technical Proposal

(a) Offerors shall limit Part I, Technical Proposal, of their initial offers to See E.5.(e), except for the information specifically exempted in paragraph (c). Offerors are cautioned that if Part I of their offers exceeds this page limitation, the Government will evaluate up through the permitted number of pages only. Pages beyond that limit will not be evaluated.

(b) A page is considered to be one side of a single sheet of 8½ x 11 paper, single spaced, using not smaller than 12 point type font, and having margins at the top, bottom and sides of the page of no less than one inch in width.

(c) The following information is exempt from the limitation set forth in paragraph (a)

• Graphs

• Tables

• Tabs

• Charts

• Past Performance Surveys

(d) Offerors are encouraged to use recycled paper and to use both sides of the paper (see FAR clause

52.204-4).

End of Provision

HUDAR 2452.215-70 Proposal Content. (Mar 2016) Alternate II (Apr 2019)

(a) Proposals shall be submitted in two parts as described in paragraphs (c) and (d) below. Each of the parts must be complete in itself so that evaluation of each part may be conducted independently, and so the identified parts of each proposal may be evaluated strictly on its own merit. Proposals shall be submitted in the format, if any, prescribed elsewhere in this solicitation. Proposals shall be enclosed in sealed packaging and addressed to the office specified in the solicitation. The offeror’s name and address, the solicitation number and the date and time specified in the solicitation for proposal submission must appear in writing on the outside of the package.

(b) The number of proposals required is one (1) copy of Part I and 1 copy of Part II.

(c) Part I—Technical Proposal.

(1) The offeror shall submit the information required in Instructions to Offerors designated under Part I—

Technical Proposal.

(d) Part II—Business Proposal.

(1) The offeror shall complete the Representations and Certifications provided in this solicitation and include them in Part II, Business Proposal.

(2) The offeror shall provide information to support the offeror’s proposed costs or prices as prescribed elsewhere in Instructions to Offerors for Part II—Business Proposal.

(3) The offeror shall submit any other information required in Instructions to Offerors designated under

Part II—Business Proposal.

(End of Provision)