Amend 8.pdf

This document is Amendment 8 to Wisconsin State Contract 20-91579-101, establishing the Second Amended and Restated Addendum 4 for Custom Billing and Collection Services. The agreement is between the State of Wisconsin Department of Administration (Customer) and AT&T Global Services on behalf of its affiliates providing services, including Wisconsin Bell, Inc. (AT&T). This amendment supersedes previous versions of Addendum 4 to the AT&T Combined Voice Network Services Agreement for Centrex, Long Distance and Voice Processing.

The contract establishes billing and collection services where AT&T will bill Customer Users on behalf of the Customer for Voice Mail service charges, applicable taxes, government-permitted fees, and the Contract Administration Fee. AT&T charges a recurring billing and collection rate of $5.25 per End-User Bill rendered to Customer Users or Authorized Users that include Customer Billing Data, with a monthly minimum of $3,000. The service includes bill rendering, payment processing, inquiry service, custom report service, and treatment and collection of unpaid amounts. AT&T will provide Bill Message service at a non-recurring rate of $30.00 per message when requested by the Customer. Between August 22, 2011 and June 30, 2016, AT&T may make up to six changes to Rate Elements associated with Voice Mail Service and Contract Administration Fee at no additional charge. The agreement includes liquidated damages of $500 for each week that required reports are not submitted within thirty days.