Amd 3 CBill.pdf

This document is Amendment No. 3 to Contract 15-91579-601, a contract amendment between the State of Wisconsin Department of Administration and AT&T Global Services. The amendment modifies Addendum 4 regarding Custom Billing and Collection Services for AT&T's Combined Voice Network Services for Centrex, Long Distance and Voice Processing. AT&T Global Services is located at 204 S. Akard St., Dallas, TX 75202.

The amendment establishes comprehensive billing and collection services that AT&T will provide on behalf of Wisconsin. Key pricing includes a recurring flat-rate charge of $12,000 per month for up to 2,000 AT&T End-User Bills, plus $6.25 per month for each additional bill over 2,000. The services encompass complete billing operations including bill rendering, payment processing, inquiry services, collections, and account management. AT&T will handle all aspects of customer billing data generation, end-user bill preparation and delivery, payment collection and remittance processing, and treatment of delinquent accounts. The state will receive Purchase of Accounts Receivable (PAR) statements twice monthly, with net settlement occurring within 30 days. Additional services can be added through change requests, with AT&T providing time and cost estimates. The amendment allows for up to five rate element changes at no additional charge through June 30, 2016, with subsequent changes subject to a $6.25 fee per end-user account.