2011.07.14 Addend1 3 Amend 2.pdf

PDF 117 KB Posted

Attached to
IT - Centrex and Local Services (AT&T)
Contract number
505ENT-W12-CENTRXATT-01
Issued by
Wisconsin

About this file

This is Amendment 2 to Contract 15-91579-601 between the State of Wisconsin Department of Administration and AT&T Global Services, executed in 2011. The amendment modifies the original contract for AT&T Combined Voice Network Services covering Centrex, Long Distance, and Voice Processing services. The Wisconsin Department of Administration's Division of Enterprise Operations and State Bureau of Procurement are the executing agencies for the state.

The amendment extends the terms for Addendum 1 (Long Distance Service, including OneNet Services) until the earlier of the implementation of the customer's new vendor transition plan or September 30, 2011, and extends Addendum 3 (Voice Processing) until September 30, 2011. For the Voice Processing extension term, AT&T will charge a flat fee of $364,999.98, invoiced on July 1, 2011, replacing the previous pricing structure in sections 9.1 and 9.2. The amendment removes performance standards, credits, and penalties during the extension period for Voice Processing services, while maintaining AT&T's obligation to use commercially reasonable efforts to meet service standards. AT&T is also required to cooperate in transitioning services to Wisconsin's new vendor, with additional transition services beyond the contract scope to be charged at AT&T's prevailing time and materials rates.

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WISCONSIN DE:PARTMENT OF ADMINISTRATION

DIVISION OF ENTERPRISE OPERATIONS

DOA-3051(R01/2011)

S. 51.01(5) WIS. STATS.: AND

S.111.32(13M)WIS. STATS

Contract Amendment

STATE SUREAU OF PROCUREMENT

101 EAST WILSON STREET, 6'" FLOOR

POST OFFICE BOX 7867

MADISON, WI 53707·7867

. FAX (606) 267·0600

TTY (608) 267-9629

HTTP:/NENDORNET.STATE.Wl.US

20110629'"'o3d-9

Contract Title: AT&T Combined Voice Network Services for Centrex, Long Distimce and Voice Processing

This Amendment is entered into by and between the State of Wisconsin, Department of Administration, and the Contractor, whose name, address and pr/ncloal officer appears below.

Contractor Name AT&T Global Services

Contractor Address 204 S. Akard St.

·""-·~-~~~~~~~~r-~~~~~-~~~~~~~~~~~----1

I State: TX I Zio: 75202 Citv: Dallas

Princioal Officer: A~n 8-o.. -;-, -~ .. I 0 w sl::-'..

The parties wish to change the terms of the above-referenced Contract in the following manner:

Addendum l (Long Distance Service including OneNet Services) and Addendum 3 (Voice Processing) are modified as described in Amendment 2 Attaclunent Except as expressly changed by this Amendment, the terms, conditions, rights and obligations of Contract No.:

15-91579-601 shall remain in effect unchanged. In the event of any inconsistency or conflict in the Contract and this Amendment, the prov.ision of this Amendment shall control.

For State of Wisconsin Department of Administration Cynthia Ar er, Deputy Secre

Signature

?d0111 Date lf1

For

By

To Be Completed by Contractor

Company Name

/() .'±( OYld o )f b _z:z Address

J1. Mw(o ~lCQG2 City

Title

Date

This document can be made available In alternate formats to individuals with disabilities upon request.

DOA00003430

ATTACHMENT

Contract 15-91579-601 AT&T Combined Voice Network Services for Centrex, Long Distance and Voice

Processing

I. Subject to the tenns and conditions of this Amendment 2, the State of Wisconsin ("Customer") and AT&T Global Services ("Provider") mutually agree to extend the tenn of the following portions of the above-referenced Contract 15-91579-601 ("Contract"):

• Addendum 1 - Long Distance Service, including OneNet Services

• Addendum 3 - Voice Processing

Notwithstanding anything to the contrary in the Contract, Customer and Provider mutually agree to extend the terms of Addendum I until the earlier of: (i) the implementation of Customer's new vendor's transition plan(s) for the affected long distance and voice processing services; or (ii) September 30, 2011 ("Addendum I Extension Tenn").

Notwithstanding anything to the contrary in the Contract, Customer and Provider mutually agree to extend the terms of Addendum 3 until September 30, 2011 ("Addendum 3 Extension Te1m"). If the pruiies do not execute a new agreement for the voice processing services covered in Addendum 3 by September 30, 2011, the parties may agree to negotiate an additional extension term of Addendum 3 upon mutually acceptable te1ms and conditions.

Contained herein are modifications, as mutually agreed to by the Customer and the Provider to the above referenced Contract.

Except as expressly changed by this Amendment, the tenns, conditions, 1ights and obligations of Contract 15-91579-601 for "Combined Voice Network Services Agreement", Addendum I - Long Distance Service, including OneNet Services and Addendum 3 - Voice Processing shall remain in effect unchanged.

2. Contract 15-91579-601, "Combined Voice Network Services Agreement", Addendum 3 -- Voice Processing, is hereby amended by deleting Section 8.3.2 in its entirety (including subsections) and replacing such section with the following Section 8.3.2:

"Section 8.3.2 AT&T shall use commercially reasonable effo1ts to continue to meet the performance standards within the table 3.4 of subsection 8.2 of section 8 "Performance Standards" of this Addendum 3 Voice Processing. Non performances Credits or penalties will not apply during the Addendum 3 Bx tension Tenn, as defined in Contract Amendment 2."

3. Conlract 15-91579-601, "Combined Voice Network Services Agreement," Addendum 3

- Voice Processing, is hereby amended by deleting Section 8.3.3 "Service Metrics" in its entirety (including subsections).

4. Contract 15-91579-601, "Combined Voice Network Services Agreement," Addendum 3

- Voice Processing, is hereby amended by deleting Section 8.3.4 in its entirety.

5. Contract 15-91579-601, "Combined Voice Network Services Agreement," Addendum 3 -·Voice Processing, is hereby amended by deleting Section 8.3.5 in its entirety.

6. Contract 15-91579-601, "Combined Voice Network Services Agreement," Addendum 3

- Voice Processing, is hereby amended by adding the following new section 9.5:

''Section 9.5 The charge for services provided during the Addendum 3 Extension Te1m, as defined in Contract Amendment 2, shall be $364,999.98 ("Addendum 3 Extension Term Charge") and shall be paid by the State of Wisconsin to AT&Tfor the provision of Services through the end of the Addendum 3 Extension Term, as defined in Contract Amendment 2. AT&Tshall invoice the Addendum 3 Extension Te1m on July l, 201 I.

The Addendum 3 Extension Term Charge as set forth herein does not include charges for services, if any, provided to Customer after September 30, 201 I. Commencing on the Effective Date of Amendment 2 to the Contract, Sections 9.1 and 9.2 above shall be of no further force and effect.

7. Contract 15-91579-601, "Combined Voice Network Services Agreement," Addendum 3

- Voice Processing, is hereby amended by deleting Section 9.2 in its entirety (including subsections). ·

8. Tue Provider shall cooperate with the Customer to facilitate the transition of Long Distance Service, One Net Services or Voice Processing to the provisioning platform of the Customer's new vendor.

9. If Provider is required to provide additional transition services beyond the scope of services contemplated in the Contract, including Addendum I and Addendum 3, Provider shall charge Customer the cost for such services at Provider's prevailing time and materials rates.

I 0. This Amendment shall become effective as of the date of the last signature hereto ("Effective Date").

I I.. Except as otherwise modified herein, all terms and conditions of the Contract remain in full force and effect.

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