Ambulatory Services SOW.docx

STATEMENT OF WORK

A. SCOPE OF WORK

1. GENERAL. This is a non-personal service requirement. Contractor shall provide all personnel, uniforms, administrative support, vehicles, equipment, supplies, and supervision required to manage and operate the following:

a. Advanced Life Support (ALS) ambulance with a 2-person crew (see paragraph 3) at Muscatatuck Urban Training Center (MUTC), Butlerville, IN and associated training venues to provide both emergent and non-emergent ambulance services. Ambulance services include: ALS emergency response; administrative transfers; transports to/from aero-medical evacuation sites; patient transports; and field ambulance services. ALS ambulance will be the first to render aid during an incident. Installation Emergency Medical Services (EMS) will serve as secondary resources and will be called forward when incident exceeds contracted ambulance capabilities.

b. Basic Life Support (BLS) ambulance with a 2-person crew (see paragraph 3) at Muscatatuck Urban Training Center (MUTC), Butlerville, IN and associated training venues. Ambulance services include: BLS emergency response; administrative transfers; transports to/from aero-medical evacuation sites; patient transport; and field ambulance services. BLS ambulances will be the first to render aid during an incident. Installation Emergency Medical Services (EMS) will serve as secondary resources and will be called forward when incident exceeds contracted ambulance capabilities.

2. DEFINITIONS. For the purposes of standardization and proper use of contracted ambulances, the following definitions apply:

a. ALS and BLS Ambulances – Ambulances and crews designated to provide ONLY real-world medical support to any personnel throughout the exercise.

3. PERSONNEL QUALIFICATIONS.

a. Emergency Medical Technician (EMT) personnel and Advanced Emergency Medical Technician (A-EMT) personnel shall meet all requirements established by the State of Indiana and the National Registry of Emergency Medical Technician (NREMT); have at least one year experience as an EMT or A-EMT; have licenses corresponding to the individual’s level of training and have current Basic Life Support (BLS) certification issued by the American Heart Association.

b. Paramedic (NRP) personnel shall meet all requirements established by the State of Indiana and the NREMT; have at least six months Paramedic experience; have licenses corresponding to the individual’s level of training; and have current Basic Life Support (BLS), Advanced Medical Life Support (AMLS), and Advanced Cardiac Life Support (ACLS) certifications issued by the American Heart Association.

c. Civilian Ambulance Vehicle drivers will have a valid State driver’s license.

d. Employees shall be fluent in and capable of conveying in writing the English language using correct medical terminology.

4. STAFFING REQUIREMENTS.

a. Contractor shall be physically on-site at MUTC during the hours 8:00 am to 4:00 pm, 4 June 2026 through 6 June 2026. This position shall be staffed at all times during the normal duty hours listed. Contractor personnel performing EMS duties shall be a licensed Paramedic with at least one year experience as a Paramedic. The contractor shall ensure that some personnel are on site for the duration of the contract. This will ensure continuity of coordination and management oversight. The contractor will be required to communicate with installation EMS, installation Safety, and USARNORTH staff. The Contractor is required to attend an on-site exercise pre-brief at MUTC each day for a general understanding of the training objectives (Time TBD).

b. Minimum ALS ambulance vehicle/staffing requirement with sufficient NRP/EMT personnel to operate at the ALS level for the following;

1) ALS/BLS Ambulances (real world medical coverage):

a) One (1) ALS and one (1) ambulances/crews on-site at MUTC during the hours from 8:00 am to 4:00 pm, 4 June 2026 through 6 June 2026.

b) Each ALS and BLS crew will consist of (1) NREMT Paramedic & (1) NREMT EMT or NREMT A-EMT. Contractor may substitute (1) NREMT EMT or NREMT A-EMT with another NREMT Paramedic. Contractor may not substitute the (1) NREMT Paramedic requirement.

5. ADDITIONAL REQUIREMENTS.

a. All contractor personnel performing under this contract remain employees of the contractor and not employees of the Government. All contractor Paramedic, A-EMT, EMT, and contractor licensed vehicle drivers will be treated as they would be under a non-personal services contract. The Contractor must provide personnel who are competent, qualified and adequately trained to perform assigned duties. The Government will evaluate the quality of both the Contractor’s professional and administrative services for purposes of contract inspection and acceptance.

c. ALS and BLS Ambulances provided by the contractor will provide real world ALS ambulance coverage within MUTC and at the BLDG 5144 training venue (approximately 1 mile from MUTC main entrance). ALS and BLS Ambulances will transport any medical emergency patients to hospital designated by EMS system. At the end of each transport ALS and BLS Ambulance driver will provide a closure report to the USARNORTH Real World Medical Noncommissioned Officer in Charge. The crews of each ambulance will be required to communicate via radio provided by USARNORTH personnel; mobile (cell) phones provided by the contractor and issued radio from MUTC.

d. Contractor will be responsible for providing all medical supplies required for operation of each ALS and BLS-capable ambulances. Contractor will also be responsible for providing a reasonable level of contingency medical supplies above and beyond normal ALS and BLS ambulances requirements in order to anticipate the health effects of extreme weather conditions, i.e. heat and cold. Contingency medical supplies may include but are not limited to such items as additional IV fluids and cold packs. Contractor will provide a list of anticipated contingency medical supplies prior to the exercise for review and comment. This list of contingency medical supplies will be mutually agreed upon between MUTC and Contractor and will further serve as the basis for defining what is reasonable in terms of the level of contingency medical supply stock to be maintained during the exercise by the Contractor. The list of contingency medical supplies will be based on anticipated weather conditions. Contractor will incorporate cost of both required and contingency medical supplies into bid price for contract.

e. Contractor will establish and conduct radio communications with the Range Control operator, Installation EMS, and Real World Medical Noncommissioned Officer in Charge (NCOIC). This might require the contractor to carry an additional radio. The contractor will conduct radio checks with the MUTC range control at a minimum of three times daily. One radio check will be done at the start of the shift and one immediately after lunch. The final radio check will be done at the end of the day.

f. All contractor employees shall abide by current applicable Federal, State, and local laws/regulations relating to ambulance services and vehicle operations. Contractor shall provide or arrange required training for employees to ensure employees are current in their continuing education and qualifications to meet minimum requirements for re-certification from the State of Indiana and NREMT, as applicable.

g. Employees shall maintain a neat, clean appearance. Uniform shall consist of pants, shirt, closed toe shoes, all season waist length jacket, appropriate patches IAW State of Indiana and NREMT, and badges identifying employee’s name, contractor’s name, and applicable position title. Badges shall be visibly displayed on employee’s outer garments above the waist. Eating meals (breakfast/ lunch/ dinner) in any ambulances (exercise or real) while providing venue support will be limited. This does not apply to beverages to maintain hydration or snacks.

h. All contractor personnel must possess a valid State driver’s license.