Airport_e-Procurement_Portal_Info.pdf

This is a Request for Proposals (RFP) document issued by San Francisco International Airport (SFO), a California state and local government agency, seeking qualified suppliers to provide 911 Phone System Maintenance and Support Services. The Airport is soliciting proposals for extended maintenance services to satisfy the 9-1-1 system requirements across five interconnected host and remote sites located throughout the airport's facilities, including dedicated equipment rooms in Terminal 2, the Courtyard 3 Connector Building, the Communications Center facilities, and the International Terminal Building. The proposal due date is August 28, 2026, at 2:00 PM. The contract term is two years with two additional optional two-year extension periods available. The 911 system is currently configured with five sites interconnected via contractor-provided local area network (LAN) connections through SFO's Dark Fiber Backbone Infrastructure.

The estimated cost for this contract is listed as "TBD" (to be determined), indicating that pricing details have not yet been finalized. This solicitation is categorized as Consultants or Professional Services under contract number RFP 50458. The Scope of Services is detailed in Appendix B of the City's Contract Terms, specifically within the Software License, Maintenance and Technical Services Agreement form AIR-649. Proposers should note that the Scope of Services provided serves as a general guide and is not intended to be an exhaustive list of all services to be performed during the contract term. Additional information and the ability to submit proposals and questions are available through the Airport e-Procurement Portal at https://procurement.opengov.com/portal/sfo/projects/285582.