Air Traffic Control Draft PWS (002).pdf

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This file is a Performance Work Statement (PWS) for Air Traffic Control (ATC) services at Fort Bliss, TX. The contractor shall provide air traffic control services, ATC maintenance service, project management, supervision, personnel, work vehicles, and supplies to support aircraft operations within Fort Bliss airspace. The services will be performed primarily at Biggs Army Airfield, which has the tenth longest runway in the United States Army and supports the 1st Armored Division Combat Aviation Brigade and 204th Military Intelligence Battalion.

The contract includes a 30-day phase-in period with an 11-month base period plus four 12-month option years. Key personnel requirements include an ATC Contract Manager with 12 years of Army ATC experience, ATC/AIC Facility Chief Functions, Training Supervisors, and Shift Supervisors. All ATC contractor personnel except maintenance personnel must maintain SECRET clearance. The contractor must operate on a 24/7 schedule (Level IV) with possible adjustments to other service levels (16/7 or 16/5) based on mission requirements. Performance metrics are specified in the Performance Requirements Summary, with deductions of 1-5% for failing to meet standards in areas such as facility training programs, ATC service quality, equipment maintenance, and documentation requirements.

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PERFORMANCE WORK STATEMENT

Air Traffic Control (ATC) Services

PART 1 GENERAL

INFORMATION

1. General. This is a non-personal services contract to provide Air Traffic Control (ATC) Services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers are accountable solely to the Contractor who in turn is responsible to the Government.

1.1 Description of Services The Contractor shall provide the following: air traffic control services, ATC maintenance service, all project management, supervision, personnel, work vehicle, contractor employee work chairs, and non-durable items and office supplies necessary to perform ATC services at Fort Bliss, TX. These services are required to support all aircraft operations within Ft. Bliss owned or delegated airspace via coordinated agreements with Biggs Army Airfield ATC Branch. Fort Bliss has established ATC Facilities, to include an ATC maintenance section. These facilities are responsible for positive and procedural separation of IFR/VFR/UAS aircraft within Ft.

Bliss airspace and for the maintenance of all ATC equipment.

The Government shall provide examiner and regulation inspection service to all ATC contractors, workspace within BLDG 13488, utilities, keys, computers, tools, telephones, examiner and regulation inspection service to all ATC contractors under this contract.

1.2 Background. Biggs AAF has the tenth longest runway in the United States and is the longest runway in the United States Army situated on approximately 5,400 acres.

Biggs AAF is home to the 1st Armored Division Combat Aviation Brigade, and the 204th Military Intelligence Battalion. Fort Bliss is a power projection platform that requires an Army airfield to support the strategic deployment of one or more high priority brigades and also mobilizes reserve component units for deployment. Biggs Army Airfield (BAAF) is the integral airfield at Fort Bliss and is capable of supporting all home- based, guest and transient aircraft. The airfield is managed by the Airfield Division which is an organization assigned under the Directorate of Plans, Training, Mobilization, and Security (DPTMS), at Fort Bliss, Texas.

1.3 Objectives. ATC services are required to support all departing/arriving aircraft at Biggs Army Airfield, flight following services via an Airspace Information Center (AIC) supporting aircraft operating over all Fort Bliss Special Use Airspace and maintenance services that are required to ensure ATC equipment maintenance services.

1.4 Scope. This contract includes all functions, tasks and responsibilities normally performed by an ATC function to include ATC equipment maintenance. Operations will be conducted in an Army non-approach control tower and a Fixed Base (non- tactical)

AIC located in Biggs ATC Tower BLDG 13488. The Contractor shall comply with all Federal Laws, Texas State Laws, Occupational Safety and Health Administration (OSHA) regulations, Army and Installation regulations. Any changes in regulations that increases responsibilities/workload after the signing of this contract may require an adjustment to the contract.

1.5 Period of Performance. The period of performance consists of a 30-day phase in period with an 11 month base period plus four 12 month option years.

1.6 Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government IAW the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.246-1, entitled, “Contractor Inspection Requirements” and applicable sub-clauses pertaining to quality control.

1.6.1 Quality Control Plan. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP).

The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered nonconformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the Government their quality control plan (QCP) within 30 days after contract award; changes to the QCP after award shall be submitted to the Contracting Officer (KO) and Contracting Officer’s Representative (COR) within five (5) working days prior to the proposed changes thereafter. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC System in regard to this contract.

1.6.2 Corrective Actions. At any time, it is determined by the Contracting Officer that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency. The Contracting Officer reserves the right to make changes to the Quality Control Plan to bring non-conforming work to standard.

1.7 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the

Government deems appropriate to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and PRS.

1.7.1 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer and COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor is afforded the opportunity to raise issues, identify problems and make recommendations for deficiencies, etc. The contractor Contract Manager will record issues and will disseminate to both Contract Officer and COR.

1.8 Hours of Operation. ATC Operations are conducted according to established levels of effort as indicated below:

a. Level I is 16 hours per day, Monday through Friday (5 days a week with hours from 0800-2400 hours).

b. Level II is 16 hours per day, Sunday through Saturday (7 days a week with hours from 0800-2400 hours).

c. Level III is 24 hours per day, Monday through Friday (5 days a week with hours from servicing 24 hours per day).

d. Level IV is 24 hours per day, Sunday through Saturday (7 days a week with hours from 24 hours per day).

1.8.1 Level of Support. The current standard level of support is a 24/7 schedule (Level IV). Levels of support are subject to change based on mission requirements, but any level change will be limited to those identified above. The level of change notice will be given no later than one week prior to the execution date.

1.8.2 Callbacks Services. On occasion, services may be required to support military exercises and late flights that cannot be forecast adequately in advance to preclude the need for last minute support. An example of this situation would be that an expected in-bound flight is delayed, and arrival will now occur after the end of the scheduled workday under Levels I, II or III (between the hours of 8AM to 11:59PM. These hours will be billed in a two-hour increment. When this occurs, the Contractor will be authorized by the COR to continue working beyond the end of the Level I, Level II or Level III shift to complete the mission.

1.8.3 Federal Government Holidays. The Contractor will provide service/support during the times that borrow military manpower is unavailable. The Contractor may provide service/support on the 11 Federal Holidays if needed. The 11 Federal Holidays are:

-New Year’s Day 1st day of January -Martin Luther King Jr.'s Birthday 3rd Monday of January -Presidents Day 3rd Monday of February -Memorial Day Last Monday of May -Juneteenth 19th Day in June -Independence Day 4th day of July -Labor Day 1st Monday of September -Indigenous / Columbus Day 2nd Monday of October -Veterans Day 11th day of November -Thanksgiving Day 4th Thursday of November -Christmas Day 25th day of December

1.9 Place of Performance. The work performed under this contract will be performed primarily at Biggs Army Airfield, building 13488 with limited ATC radio maintenance at building 9600 (Davis Dome) Fort Bliss, Texas.

1.10 Type of Contract. The Government will award a Firm Fixed Price Indefinite Delivery Indefinite Quantity (IDIQ) Contract.

1.11 Security.

1.11.1 Security Requirements. All ATC contractor personnel, with the exception of the maintenance personnel shall obtain and maintain a SECRET Clearance for the life of the contract. Application, processing and approval shall occur during the Phase in period. The security requirements are IAW the Department of Defense Contract Security Classification Specification form DD254. This requirement extends to any applicable replacement personnel.

1.11.2 Access and General Protection/Security and Policy /Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.11.3 For contractors requiring CAC. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-

05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.11.4 Entry into Restricted Areas. Contract performance will require entry into designated restricted or vulnerable areas. Restricted areas are established by the authority of the Commanding Officer IAW provisions of the directive issued by the Secretary of Defense on 20 August 1954 pursuant to the provisions of Section 21 Internal Security Act of 1950. Unauthorized entry is prohibited. All persons and vehicles entering a military installation are subject to video recording and/or search.

Photographing, making notes, drawings of maps, or graphic representations of the installation or its activities is prohibited unless specifically authorized by the Commanding Officer. Any such material found in the possession of unauthorized persons will be confiscated.

1.11.4.1 Entry Denial. The Government reserves the right to deny Contractor personnel entry into Government installations and facilities upon discovery of information, which indicates that the individual's continued entry into Government installations, and facilities or trustworthiness is not in the best interest of national security.

1.11.5 Operations Security (OPSEC). The Contractor shall adhere to and support the OPSEC programs of the Installation to include all Contractor personnel attendance to directed presentation or classes on the subject, IAW AR 530-1.

1.11.6 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, proprietary information and property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.11.7. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.11.7.1 Lost Keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

1.11.7.2 Unauthorized Area. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor will only enter Contractor allowed Government area when scheduled to work in that area.

1.11.7.3 Lock Combinations/ Door Codes. The Contractor shall establish and implement methods of ensuring that all lock combinations and door codes are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations and door codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan. Contractor will not allow “piggybacking” (letting cars with personnel that are not on the contract in the restricted area) of vehicles through the entrance gate to the tower. If this happens and is found substantiated, the contractor will report this incident and the proper corrective action to the COR.

1.11.8 Vehicle Registration Requirements. All Contractor personnel shall register their privately owned vehicles routinely driven on Fort Bliss IAW current Installation policy if required.

1.11.9 Contractor In-processing/Out-processing Requirements. The Contractor shall notify the COR of all persons to be hired and terminated by the Contractor for any reason. New employees will be directed to the COR so Fort Bliss Contractor in processing procedures can be briefed/initiated, to include JPAS verification. Terminated employees will perform established Fort Bliss out-processing procedures for Contractors which shall include as a minimum: Forfeit their vehicle decal upon departure from the Installation (if issued); Turn in of any assigned Government keys; Turn in of Government cards to the COR. It is the responsibility of the Contract Manager to ensure all Fort Bliss required in-processing procedures are completed in a timely manner. Out-processing procedures will be completed before the final day of service of the terminated employee.

1.11.10 AT Level I Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to

Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees/subcontractor personnel. AT Level I training is available at https://jko.jten.mil/courses/AT-level1/launch.html

1.11.11 Locally Developed iWATCH Army Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance, with the results reported to the COR NLT 30calendar days after contract award.

1.11.12 Security of Classified/Unclassified Information. Classified Information: The Contractor, as a general rule, shall not have access to classified information; however, should classified documents fall into the possession of the Contractor, the Contractor shall immediately contact the COR for disposition instructions. Unclassified Information (CUI): If the contractor is provided CUI, or generates CUI, then dissemination controls and protective measures will be developed by the contractor to safeguard this information that complies to prevent violation of clause 252.204-7000 of the Defense Federal Acquisition Regulation Supplement. This clause also applies to any subcontractors under this contract.

1.11.13 Serious Incident Reports. Serious Incident Reports will be submitted by the Contract Manager IAW AR 190-45 through the Airfield Manager.

1.12 Safety. The Contractor shall establish and maintain a safety plan. The Contractor shall submit a draft of the safety plan to the KO at the time of proposal. The Contractor shall submit the final safety plan to the KO no later than (NTL) 14 calendar days after contract award.

1.12.1 The Contractor shall comply with Occupational Safety and Health Act (OSHA) and 29 CFR 1910, Occupational Safety and Health Standards in order to provide safety control for the protection of life and health of employees. The compliance shall assist the Contractor in the prevention of damage to property, materials, supplies, equipment, and help avoid work interruptions in the performance of this contract. The Contractor https://jko.jten.mil/courses/AT-level1/launch.html shall comply with the above and all other applicable Department of Defense (DoD), Army, Federal, State and Local safety and health requirements.

1.12.2 Fire and Safety Hazards: The Contractor shall train their personnel to recognize fire and safety hazards in their work environments. The Contractor shall encourage their personnel to report fire and safety hazards and unsafe conditions to their supervisor.

The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract.

1.12.3 Environment and OSHA. The Contractor shall comply with all OSHA standards, local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or authorized representative for final resolution. The Contractor shall notify the KO or authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or authorized representative to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the KO or designated representative and COR.

1.12.4 Personnel Safety. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the Contracting Officer, designated representative or COR, and shall notify the Contracting Officer of the corrective action to be taken.

1.12.4.1 The Contractor shall establish a safety program, which provides safety and health protection as required by AR 385-10, Chapter 1. By reference, this regulation incorporates the Occupational Safety and Health Act (OSHA) as a minimum standard.

The Contractor shall observe the requirement for a safety observer when electrical potentials exceed 70 volts AC or DC. The Contractor's safety program shall be submitted in writing to the KO upon contract award.

1.12.4.2 The Contractor shall appoint a Safety Manager, which may be a co-lateral duty with another position. The Government reserves the right to conduct unannounced safety inspections at any time.

1.12.4.3 The Government reserves the right to investigate incidents and accidents as defined by AR 385-10, Chapter 3. The Contractor shall immediately report to the COR any bodily injury, death, damage to Government property in excess of $250.00, and any loss of Government property resulting from the activities of the Contractor, his agents, and employees. The Contractor shall document a proper and thorough analysis of all incidents and accidents to identify and eliminate the causes IAW AR 385-10.

1.12.4.4 Emergency first aid is available at the William Beaumont Army Medical Center (WBAMC). However, all other services shall be provided by the Contractor and comply with OSHA standards. Emergency first aid is defined as: medical/surgical treatment provided to patients to save life, limb, or eyesight, and prepare them for evacuation without jeopardizing the patient's well- being.

1.12.4.5 The Contractor shall assure that all signs, traffic markings, equipment, machinery, and hazards within his control are marked or painted to identify the hazard.

The colors and markings used will conform to OSHA (29 CFR 1910.144).

1.12.4.6 The Contractor shall ensure that all Contractor-owned power-operated equipment and tools have guards and/or other required safety features, which conform to the provisions of OSHA and other state and local laws, as applicable.

1.12.4.7 Fire Prevention. The Contractor shall take all necessary safety and fire precautions and comply with regulations listed in this PWS as they apply to the Contractor's operations under this contract.

1.12.5 ATC Maintenance Safety. The Contractor shall ensure strict compliance with the latest edition of TB 385-4. (Safety Requirements for Maintenance of Electrical and Electronic Equipment), Chapter 3 (Electrical Safety Requirements). Compliance with TB 385-4 is mandatory.

1.12.5.1 All Contractor personnel who work on/around ATC equipment shall be trained and certified in mouth-to-mouth and cardiopulmonary resuscitation (CPR). This training shall be done annually or upon expiration of certification as identified on CPR certification card. The Contractor employee certification shall be valid and current. The Contractor shall be required to fund CPR certification training on a non-reimbursable status.

1.12.5.2 The Contractor shall ensure that at least two personnel are in the ATC area when work is being performed on exposed, live circuits carrying 30 volts or more. This includes after hours-emergency repairs.

1.12.5.3 The Contractor shall maintain a Safety Board pursuant to TB 385-4 in all ATC facilities as listed in C.8. The serviceability of all items and components, to include all listed safety instructions and emergency procedures, shall be added to the monthly PMCS as a mandatory inspection.

1.13 Contracting Officer Representative (COR): A separate letter of delegations shall identify the COR. The COR monitors all technical aspects of the contract and assists in contract administration. The COR ensures the Contractor performs the technical requirements of the contract by performing inspections necessary in connection with contract performance. The COR maintains written and oral communications with the Contractor concerning technical aspects of the contract. The COR issues written interpretations of technical requirements and monitors the Contractor's performance.

The COR shall notify the KO and Contractor of any deficiencies. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.14 Personnel. For purposes of this paragraph, the term “personnel” or “employee(s)” refers to any person performing work related to this contract, including but not limited to, the Contractor’s employees, agents, representatives, or Subcontractors. The Contractor shall staff this effort with trained, competent and capable employee(s) for the facility they are assigned to. Contractor personnel shall present a clean, neat and professional appearance. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified by the COR or Government authorized representative to the Contractor as a potential threat to the health, safety, security, general well- being, or operational mission of the Army and Fort Bliss, Texas. All Contractor personnel shall comply with installation security and access procedures as well as the Contractor’s safety plan. The contractor shall ensure their controllers meet flight physical standards as described in Army Regulation 40-501, Paragraph 4-33.

1.14.1 Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated.

1.14.2 Contractor’s personnel shall either be a United States Citizen or authorized to work in the United States or possess a valid U.S. Immigration T-151 or I-94, Alien Registration Card.

1.14.3 Speaking, Reading, and Understanding English. Contractor shall hire and staff personnel who can communicate with Government representatives and where reading, understanding, and discussing environmental, health, and safety warnings are an integral part of an employee’s duties, Contractor’s employee shall be able to understand, read, write, and speak the English language fluently. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions.

1.14.4 Identification of Contractor Employees. The Contractor (to include Subcontractors) shall provide each employee an Identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee, within thirty (30) days of employment. ID badges for key personnel shall also indicate their job title. Employees shall wear ID badges at all times while the employees are performing work under this contract. Each Contractor (to include Subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include Subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall provide the Contracting Officer a listing of issued identification cards prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties shall identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.14.5 Installation’s Rules Apply to Contractor. Rules, regulations, direction, and requirements issued by the Garrison Commander, apply to all personnel who enter Fort Bliss, Texas, owned or controlled areas.

1.14.6 Conflict of Interest & Employment of Government Personnel. The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the Contractor shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DOD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director. A copy of the authorization will be provided to the COR. In addition, the Contractor is prohibited from employing Government Quality Assurance Representatives (QAR) whom the Contractor knows or should have known are responsible for monitoring any contracts/subcontracts awarded to the service provider.

1.14.7 Employee Uniforms. Contractor personnel shall present a neat appearance and be easily recognized. Open toed footwear, shorts, t-shirts, and clothing that present images that are vulgar or present controversial subjects are prohibited while performing services for the Government.

1.14.8 Contractor Advertising. The Contractor shall not place or display advertising of any kind on Government property.

1.14.9 Key Personnel. The Contractor shall provide manning for all mandatory supervisory and control positions as identified in TC 3-04.15 and related Army regulations for the facilities identified in the Task Order at the required level of service identified in the Task Order.

1.14.9.1 Essential Functional Areas. Essential personnel are: ATC Contract Manager, ATC Tower and AIC Facility Chief Function, ATC Tower and AIC Training Supervisors and ATC Tower and AIC Shift Supervisors. The Contractor shall ensure that the following:

• Functional service will be performance at designated facilities (13488 and Division

Headquarters Building 11685)

• Scheduled hours for essential personnel are 0800-1700hrs, Monday – Sunday,

• Each key personnel’s function is to attend all scheduled ATC sync meetings, unit exercise meeting, training, and inspection with the Government. Scheduled meetings have priority over any other contractual duty. For safety concerns: essential personnel functions cannot be combined with other position functions at the same time. For instance, ATC Chief Function must attend a meeting with the Commander, at the same time, there is an ATC airspace meeting that needs to be attended by the essential personnel, but that person is scheduled to be on shift. The outcome is that the Government cannot approve airspace because there is no SME present.

1.14.9.2 Resumes. The Contractor shall provide resumes to the Government for the Air Traffic Controllers, ATC Contract Manager, ATC Facility Chief Function, AIC Facility Chief Function, ATC Training Supervisors, AIC Training Supervisors, ATC Shift Supervisor and AIC Shift Supervisor with their contract proposal, and any time there is a change of one of these positions.

1.14.9.3 The Contractor is cautioned that off duty active military personnel hired under this contract may be subject to Permanent Change of Station (PCS), change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The follow personnel are considered key personnel by the Government:

1.14.10 ATC Contract Manager. The Contractor shall identify a dedicated ATC Contract Manager (henceforth the Contract Manager) This position may be combined with the ATC Facility Chief. The Contract Manager shall have full authority to act on behalf of the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager shall possess demonstrable supervisory experience as a subject matter expert in Army ATC with a minimum of 12 years Army ATC and AIC operational experience controlling aircraft at Army locations and at least 8 eight years managerial/supervisory experience related to Army ATC/AIC Operations.

1.14.10.1 The Contract Manager shall hold a facility rating but will not be dedicated to a control position unless for currency and replacement of ATC contractors that are on leave. This action should be used when all other replacement methods has been exhausted. The Contract Manager shall not be included in any work schedule prepared by the Contractor for performing levels of service IAW TC 3-04.15. The Contract Manager shall be located at Fort Bliss and designated in writing by 5 five days after the start of the POP.

1.14.10.2 The Contractor shall designate an alternate Contract Manger who shall act for the Contractor when the primary is absent. The alternate Contract Manager shall be designated in writing and supplied to the COR at least 10 days prior to contract performance. The alternate Contract Manager shall be located at Fort Bliss and designated in writing by 5 five days after the start of the POP.

1.14.10.3 The Contract Manager’s Duty

The Contract Manager shall:

a. Ensure that ATC systems are operationally acceptable.

b. Ensure that facilities collect and safeguard data on aircraft mishaps, emergencies, or violations.

c. Ensure that assigned ATC personnel maintain currency in assigned facilities.

d. Ensure that facilities conduct the Government’s ATC/AIC training and rating programs according to prescribed regulation.

1.14.10.4 The Contract Manager shall be physically present and available on site during normal Fort Bliss duty scheduled hours (0800-1700), Monday through Friday, excluding Federal Holidays. The Contractor shall provide to the KO and the COR a phone number for the Contract Manager and alternate(s) during duty and non-duty scheduled hours (to include evenings, holidays, and weekends). This individual shall be available to meet with Government personnel, designated by the KO through the COR, unless mission dictates, the contract manager shall be present at the daily 0800 synchronization meeting to brief the government on all missions, exercises and/ or ATC Safety issues that arises.

1.14.10.5 Contract Manager shall submit a Standby List containing names and telephone numbers to the COR and/or Airfield Manager for emergency call-in notification. Sufficient operating of the ATC Facilities shall be available for recall 24 hours per day, 7 seven days per week. List revisions shall be accomplished at least 24 hours prior to change. The ATC Facilities shall be operational within two hours of initial notification.

1.14.11 AIC Facility Chief Functions and ATC Facility Chief Functions. The AIC Facility Chief position will be dedicated and will not be combined. The ATC Facility Chief position may be combined with the Contract Manager. These positions shall not be dedicated to a control position function included in any work schedules prepared by the Contractor except for currency requirements. The Contractor shall provide one (1) ATC Facility Chief Function and one (1) AIC Facility Chief Function whose function is to supervise and manage the ATC facility and the AIC facility respectively. They shall be present at the daily 0800 synchronization meeting to brief the government on all missions, exercises and/ or ATC Safety issues that arise. The Facility Chief Function and AIC Facility Chief Function will interact with the Contractor portion of the ATC Maintenance Branch as it pertains to their facility for support. The Facility Chief Function and AIC Facility Chief Function shall have a minimum of 6 years ATC service respectively (Tower = 6yrs exp, AIC =6yrs exp) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. In order to prohibit any interruptions in ATC operations, the ATC Facility Chief function requires a previous tower rating prior to employment and the AIC Facility Chief function requires a previous AIC Facility certificate prior to employment. The Facility Chief Function and AIC Facility Chief function shall perform the following functions as described in TC 3-04.15, Chapter 1:

• Ensures the facility operates according to military, ICAO, and host nation rules and regulations.

• Gathers, reviews, and verifies TERPS data associated with assigned facility.

• Shall ensure the operational readiness of the facility equipment.

• Ensures all controllers meet the physical standards of AR 40-501 and/or local/host nation requirements.

• Ensures the operational readiness of facility equipment and associated NAVAIDs.

• Maintains a current file of pertinent regulations, manuals, charts, maps, and training material listed in appendix A.

• Ensures assigned personnel maintain currency.

• Maintains custodial control of all facility forms, records, and publications and ensures their accuracy, completeness, and distribution.

• Initiates and maintains a facility duty schedule.

• Conducts position qualification evaluations.

• Administers annual written exams and conducts skill evaluations.

1.14.12 ATC/AIC Training Supervisor Functions. The Contractor shall provide one (1) ATC Training Supervisor Function and one (1) AIC Training Supervisor Function whose purpose will be to supervise and manage training in the ATC facility and the AIC facility respectively. The ATC Training Supervisor and AIC Training Supervisor function will have a previous tower rating (ATC facility) and ATCS (AIC facility) certification prior to position appointment. The Training Supervisor shall not be dedicated to a control position function included in any work schedules prepared by the Contractor except for currency requirements.

The ATC Training Supervisor and AIC Training Supervisor functions will be dedicated and not be combined. These positions can support the PM shift to provide training to trainees or substitute for contractor employees only when they are on leave. The Training Supervisor performing the function should have a minimum of 6 six years of Army ATC operational experience controlling at Army tower or AIC respectively. The Contractor shall make available any training materials to the COR as a deliverable. The Contractor may assign other responsibilities to the Training Supervisor Function in addition to those duties as described below. The Training Supervisor Function shall:

• Plan, schedule, direct, and supervise the facility training of assigned ATC/AIC personnel.

• Supervise and conduct classroom and self-study training.

• Develop local course material, training aids, and control scenarios to supplement and enhance the FTP.

• Evaluate and analyze the capabilities and progress of the ATC personnel assigned to that facility.

• Maintain training records.

• Ensure the position qualification of trainees.

• PQ trainees.

• Recommend to the ATC/AIC Facility Chief Functions those controllers who require proficiency or remedial training. The Training Supervisor bases his/her recommendations on both personal observations and shift leader (SL) comments.

• Administer biennial written exams and conduct skill evaluations.

• Report to the Contract Manager on status of trainee progression. Conducts position qualification evaluations.

1.14.13 Shift Supervisor (SS) Function. These positions will be dedicated and not be combined. During the SS’s scheduled tour of duty, he/she shall perform the ATC/AIC Facility Chief Functions for the efficiency of facility operations. The SS can be combined with controllers during Contract controller leave periods. The SS also performs normal ATC duties in addition to those of the SS. The SS shall:

• Assigns and directs all phases of the subordinates’ work.

• Ensures personnel receive on-the-job training (OJT) and conducts assessments of training through the administration of controller evaluations (DA Form 3479-1, Trainee/Controller Evaluation).

• Conducts position qualification evaluations when directed by the facility Chief

Function or training supervisor/specialist but is restricted from conducting biennial skill evaluations.

• Assists and advises controllers during emergencies.

• Maintains facility records.

• Ensures personnel are current and proficient.

• Notifies search and rescue facilities of aircraft in distress and provides assistance and advice.

• Delegates responsibility to subordinates and assists the training supervisor/specialist.

• Evaluates the operational effectiveness of facility systems, subsystems, and equipment.

• Records and reports outages and take action to correct discrepancies.

• Serves as ATCS/CTO examiner if requirements in AR 95-2, and TC 3-04.15 are met, as needed.

1.14.14 A CIC Function will be designated to assume duties of the SL under the following conditions:

• When supervisory personnel leave the facility or are off duty, the ATC/AIC Facility

Chiefs Function or SL Function shall designate a CIC for the period the supervisor is absent. Assigning a CIC Function assures that coordination and cooperation will continue when the SL is not available.

• The CIC Function shall assume all duties and responsibilities of the SL. A CIC

Function also performs normal ATC duties in addition to those of the SL.

• CIC Function may conduct controller evaluations but are restricted from conducting position qualification assessments and biennial skill evaluations.

1.14.14.1 Prior to being designated as a CIC Function, controllers will meet the following prerequisites:

• Operationally current in the facilities where CIC duties are to be performed.

• Selected by the ATC/Facility Chief Function.

• Successfully completed administration and management training.

1.14.15 Local control (LC) Position Function. The LC issues information and clearance for properly separating and sequencing aircraft under his control.

1.14.16 Ground control (GC) Position Function. The GC issues information and instructions for the orderly movement of traffic (aircraft, vehicles, and pedestrians) on the movement area.

1.14.17 Flight data (FD) Position Function. The FD receives, posts, and relays flight data clearances and messages and assists in facility operations, as directed.

1.14.18 Flight following (FF) Position Function. The FF issues information and advisories to arriving, departing, and enroute aircraft and monitors the flight progress of aircraft. The FF also receives, posts, and relays progress reports and posts information to flight data strips, boards, charts, and tactical situation maps.

1.14.19 Controllers. The Contractor shall ensure that controllers have the AC Form 8060-1, Control Tower Operators Certificate (CTO), and medical certification NLT than the indoctrination phase of ATC training. All controllers will be facility rated at the Biggs

ATC Facility IAW TC 3-04.15, AR 95-2, and related Army regulations by the conclusion of their controller training. The ATC and AIC facility controllers will be dedicated to their facilities and shall not work in both.

1.14.20 Controller Certifications. The Contractor shall ensure that all controllers possess the following current and valid professional certification prior to starting work and such certifications remain current throughout the term of this contract.

Copies of these records shall be retained and available to the Government upon request:

a. AC Form 8060-1, Control Tower Operators Certificate.

b. Flight physicals will be provided to the contractor by the Government utilizing Fort

Bliss Medical services at no charge for the purposes of qualifying Operators for a valid DA Form 4186. Any additional cost associated with medical service beyond the flight physical will be billed to the contractor. All Contractors are responsible to have a current DA Form 2992 stating full flying duties approved and signed by the ATC Branch Chief before they can proceed to the position qualification phase. The Contractor shall be the responsible party to coordinate with local medical services for Army Class IV ATC Flight Physicals in order to obtain a DA Form 2992.

1.14.21 ATC Maintenance Function. The ATC Maintenance Function is responsible for all ATC equipment maintenance. Duties include, but are not limited to, the following:

• The ATC Maintenance Lead shall coordinate maintenance-related issues, such as LOA, on-call rosters, and scheduled maintenance with the Government ATC Maintenance Chief, the ATC Chief, and ATC/AIC Facility Chief.

• The ATC Maintenance Lead shall ensure maintenance facilities are maintained according to applicable military publications and standards.

• The ATC Maintenance Lead shall ensure the qualifications of maintenance personnel.

• The ATC Maintenance Lead shall establish a maintenance training program for the local facility.

• The ATC Maintenance Lead shall coordinate facility configuration changes with the Contract Manager and Airfield Division.

• The ATC Maintenance Lead shall maintain a current file of pertinent regulations, manuals, and training material in accordance with Appendix A, TC 3-04.15.

1.14.22 Supervision of Contractor Employees. The Government will not exercise any supervision or control over Contractor or Sub-Contractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Sub-Contractor employees.

1.15 Contractor Travel. The Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All Government reimbursed travel requires approval/authorization from the COR and KO.

1.16 Training. The Government will provide and/or arrange for technical equipment training on newly installed facilities and/or equipment when requested by the Contractor.

All requests for training shall be submitted through the COR to the KO. Technical training may be provided informally on-site or through available technical schools at the option of the Government. The Contractor may be reimbursed for offsite training on new equipment not to exceed the limits in the Joint Travel Regulation.

1.16.1 The Contractor shall provide ATC training for ATC control tower, AIC facility and Ft Bliss ATC Soldiers. The Government will provide Control Tower Operator Examiner services and Government AIC examiner services on an "as required" basis IAW AR 95-

2. The Contractor shall provide proof of these certifications and Army ATC Class IV Flight Physical to the KO (or designated alternate) upon request.

1.16.2 The Contractor is responsible for the completion of all assigned training that is required by the Government when it is deemed mandatory by Fort Bliss for all Government and DOD Contractor personnel to complete, i.e. OPSEC, Information Assurance, etc. The COR will forward these requirements to the Contract Manager as needed, which will include a suspense date approved by the KO for training completion by the Contractor.

1.16.3 ATC Maintenance Personnel Certification and Related Training Record.

Contract ATC maintenance personnel cannot become certified to perform maintenance certification on ATC equipment. Any required maintenance records will be reviewed by a Government ATC Maintenance Technician.

1.16.3.1 ATC Maintenance Technical Training. The Government will provide or arrange for technical equipment training on newly installed facilities or equipment if requested by the Contractor and approved by the Government. Technical training may be provided informally on-site or through available technical schools at the option of the Government.

1.16.4 Facility Training Program (FTP).

1.16.4.1 The Contractor shall manage the Biggs Tower/ Bliss Radio Facility Training Program…

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