AHCA RFI 001 22-23 - Questions and Answers.pdf
PDF 181 KB Posted
- Attached to
- SOCIAL SERVICE IT CONNECTOR
- Solicitation number
- RFI-02452
- Issued by
- Leon County, Florida
About this file
This document contains a Request for Information (RFI) issued by the State of Florida Agency for Health Care Administration (AHCA) regarding the procurement of a Social Service IT Connector platform. The RFI is seeking information from vendors on available solutions and services that could be used to establish a statewide platform to facilitate social service referrals, data sharing, and coordination between healthcare providers, government agencies, and community-based organizations. The RFI does not specify a timeline or budget for the eventual procurement, but indicates the Agency will use the feedback received to develop its requirements and implementation approach. The RFI covers various technical and functional capabilities, including integration with electronic health records, encounter notification services, and existing community resource platforms. The Agency is interested in understanding how the platform could serve as a central access point for authorized users such as providers, government entities, and patients.
The RFI does not indicate the availability of any incumbent contract or provide details on the anticipated procurement budget. However, it notes the Agency will pursue federal funding sources if a determination is made to proceed with a procurement. The RFI responses are intended to assist the Agency in further defining the scope and requirements for the Social Service IT Connector platform to meet the needs of Florida's Medicaid population and broader health and social service ecosystem.
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| File | Type | Posted |
|---|---|---|
| AHCA RFI 001-2223_SDOH_Final.pdf |
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AHCA RFI 001-22/23
QUESTIONS AND ANSWERS
# VENDOR NAME QUESTION ANSWER
1 UniteUs Can the proposal response documents be submitted in pdf format? Yes.
2 UniteUs
What will be the timing of the eventual procurement (RFP) for the Social Service IT Connector relative to the re-procurement of the Statewide Medicaid Managed Care (SMMC) Program? Will it be released before? After?
Undecided. The Agency will consider the feedback provided through this RFI to develop its timeline for procuring these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
3 Innovaccer Could you give us the total number of lives that are being actively managed/attributed?
There are approximately 4 million lives in our Medicaid population.
4 Innovaccer Could you provide a high level estimate of the total number of data sources that a vendor is expected to integrate?
Unknown.
5 Innovaccer
It is mentioned in the technical requirements as “Explain how our technology does not integrate with major electronic health record (EHR) systems”. Is this an error?
It is not an error. The Agency is requesting information on any part of a system that would not integrate, or partially or fully integrate with an EHR system and any constraints in alignment.
6 Innovaccer
Are there any technology systems currently in place? Will there be a need to migrate historical data from any other platforms ?
There is no statewide system currently in place. The Agency would like information on how a system would align with local and tribal systems to pull the data. It is currently unknown whether historical data gathering would be needed.
7 Innovaccer
Can we get more information on the current technology landscape of Florida HIE & ENS systems and should our system integrate with them?
Information on Florida HIE and ENS is available at https://florida-hie.net/.
Florida HIE encourages providers to connect to one of the 3 national exchanges (eHealth Exchange, Commonwell, or Care quality) for Continuity of Care Document (CCD) exchange. The main service provided by the Florida HIE is the Encounter Notification Service. The Agency would be interested in obtaining information on the ability to integrate with HIE data.
8 Innovaccer
How will the Community Resource Platform (CRP)) be anticipated to interact with plans’ existing investments in closed-loop referral systems? Will the CRP exist alongside those systems, or will this become the default statewide option?
Will the CRP be expected to interoperate with those systems?
This RFI is intended, in part, to assist us in learning how a system would work with existing infrastructure such as plans, providers, and CBOs.
9 Innovaccer
Can you share more details on when the State would like to begin/kick off the project implementation?
Undecided. The Agency will consider the feedback provided through this RFI to develop its implementation approach for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
10 Innovaccer What is the anticipated procurement budget for this project? Does AHCA expect to pursue federal matching funds for development?
Undecided. The Agency will pursue federal matching funds if a determination to procure is made.
11 Innovaccer Does the State have any preferred cloud hosting options ? (AWS or Azure ) Either is okay as long as it is FEDRAMP certified.
12 Innovaccer
Who does the State envision as the “Authorized Users.” Would the CRP expected to deliver analyses for AHCA, plans, providers, and CBOs?
The Agency would be interested in obtaining information on the ability for facilities, practitioners, community and faith based organizations, etc. to be authorized users, where appropriate. Undecided.
13 Innovaccer
Does the state envision integrating CRP data with other enterprise AHCA data assets (e.g., Medicaid claims) for more holistic population health/whole person care reporting?
Undecided. The Agency will consider the feedback provided through this RFI to develop its requirements for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
14 Livanta
Does the Agency have a projected ramp-up period? Undecided. The Agency will consider the feedback provided through this RFI to develop its timeline for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
15 Livanta
Will the Agency provide information related to databases that will be made available to the contractor in support of smart analytics to build the CLRS?
The databases that could be used are undecided.
16 Livanta
Does the Agency anticipate a sequential implementation across the state? Undecided. The Agency will consider the feedback provided through this RFI to develop its implementation approach for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
17 Livanta
What information will be provided related to “native technology systems” and “existing SDOH community infrastructure” that will allow the bidder to anticipate technology requirements for interfacing and integration?
Existing technology systems in SDOH infrastructure is not completely known. The Agency is interested in obtaining information known to the vendor on existing EHR systems, as well as SDOH platforms to determine technology requirements.
AHCA RFI 001-22/23, Questions and Answers, Page 1 of 2
AHCA RFI 001-22/23
QUESTIONS AND ANSWERS
# VENDOR NAME QUESTION ANSWER
18 Livanta
What are Agency requirements related to PHI and PII security? The vendor must be HIPAA compliant and meet federal and state privacy and security laws. The Agency is interested in learning about the security protocols of the vendor. Please see RFI section J.
19 FindHelp
What is AHCA's timeline for procuring a social services IT connector platform? Undecided. The Agency will consider the feedback provided through this RFI to develop its timeline for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
20 FindHelp
What is AHCA's timeline for implementing a social services IT connector platform?
Undecided. The Agency will consider the feedback provided through this RFI to develop its timeline for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
21 FindHelp What is AHCA's anticipated budget to build the social services IT connector platform?
Please see the answer to Question 10.
22 FindHelp What is AHCA's anticipated budget to maintain the system? Please see the answer to Question 10.
23 FindHelp What is the source of funds for AHCA's social services IT connector platform? Please see the answer to Question 10.
24 FindHelp
What is AHCA's plan for integrating your social care referrals and/or referral platform with those of other state agencies?
Undetermined. The Agency will consider the feedback provided through this RFI to develop its requirements for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
25 FindHelp How will the social services IT connector platform complement the requirements that Medicaid managed care vendors address SDoH in their care coordination efforts?
The Agency would like information on how the referral platform could align with systems currently in use.
26 FindHelp
What are the types of social services resources AHCA wants in the database (e.g., SUD programs, food pantries, caregiver respite programs)? What is the overlap with providers that might be considered "in-network" for Medicaid managed care vendors (e.g., community mental health centers, federally qualified health centers)?
The Agency would like information on all available social service resources that relate to Medicaid recipients, if possible.
27 FindHelp
Who in the community do you envision being active users of your system (e.g., hospitals, FQHCs, CMHCs, churches, schools)?
The Agency would be interested in obtaining information on the ability for all system participants to be users where appropriate. Facilities, practitioners, community and faith-based organizations, etc., are potential users.
28 FindHelp How many users do you anticipate using the system annually? Unknown.
29 Acivilate, Inc.
Other than clinical providers, is the agency anticipating opening the platform to:
other branches of government (e.g,. county workforce agencies, housing continuum of care)?
The Agency would be interested in obtaining information on the ability for other government entities to participate in the system where appropriate.
30 Acivilate, Inc.
Other than clinical providers, is the agency anticipating opening the platform to:
faith-based groups (e.g., providing food banks, parenting resources)?
The Agency would be interested in obtaining information on the ability for all system participants to be users where appropriate. Facilities, practitioners, community and faith-based organizations, etc.
31 Acivilate, Inc.
Does the agency have the support of hospitals to participate in the network? Undetermined.
32 Acivilate, Inc.
The agency talks about a person-centered approach. Is the agency interested in providing the patients with access to the platform, to be also patient-empowering?
The Agency would be interested in obtaining information on the ability for patients to have access to the CRP.
33 Acivilate, Inc.
Does the Agency wish to implement a self-defined non-clinical needs assessment or should the provider define the assessment?
Undecided. The Agency will consider the feedback provided through this RFI to develop its requirements for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
34 TelaForce, LLC As redaction is not possible in MS Word, could vendors submit two PDFs instead of word documents?
Yes.
KLC Consulting, Inc. Is this remote or on site? Undecided. The Agency will consider the feedback provided through this RFI to develop its requirements for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
KLC Consulting, Inc. Will this person write/ lead the JAD sessions with internal users for RFP? Undecided. The Agency will consider the feedback provided through this RFI to develop its requirements for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
37 KLC Consulting, Inc. Does AHCA plan to send out RFP or just find a system to fit the business needs and implement?
The Agency will use the appropriate procurement methodology pursuant to Florida Statute 287.012(22).
KLC Consulting, Inc. What is the timeframe to have system in place? Undecided. The Agency will consider the feedback provided through this RFI to develop its timeline for these services. Vendors are encouraged to provide information, recommendations and insights to assist the Agency.
39 Deltek I’m reaching out today regarding this RFI. Is there an incumbent contract? Is there an estimate for a budget?
No. Please see the answer to Question 10.
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AHCA RFI 001-22/23, Questions and Answers, Page 2 of 2
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