SAM_Successor_Info.docx

IMPORTANT INFORMATION ABOUT THE SYSTEM FOR AWARD MANAGEMENT (SAM)

(SAM replaced CCR and ORCA)

All of our VIPR information about becoming a Forest Service contractor contains information about registering in CCR and ORCA with corresponding websites. CCR and ORCA have been consolidated into the new System for Award Management (SAM). Implementation took place at the end of July. If you were previously registered in CCR and ORCA, all of the information you previously had in those systems should be available in SAM. All vendors must register as an entity in SAM; existing vendors must make any changes or updates in SAM.

Please visit the SAM information webpage at https://www.sam.gov/sam/ for information on how to get started. Although there is a link at the top of this website to go directly to SAM to register or log in, please read the information pertaining to contractors on the initial website. There are training guides and a link to the Federal Service Desk https://www.fsd.gov/app/answers/list. You can find the link by scrolling to the bottom of the page and clicking on the last link in the box on the left side of the screen. The Federal Service Desk webpage contains an Answer Center, a tab where you can ask a question, a tab that tells About the Federal Service Desk (including their phone number which is 1-866-606-8220), SAM Helpful Hints, and a tab where you can provide Feedback.

Once you have read how to get started, then you will need to click on the link at the top of the page that says “Please click here to continue to SAM website” where you will actually register so you can access your profile. Or you can go straight to the SAM website at https://www.sam.gov/ to register.

Registration in SAM is free.

This is a brand new system that we are also learning how to use on the Government side. We cannot help you with contractor registration or updates—you will need to read the available information or contact the Federal Service Desk for assistance. Because this is a new system, many vendors are attempting to register and are calling the Federal Service Desk, so the phone lines are very busy. You may get help faster by searching the Answer Center or using the Ask a Question feature online.

For SAM Customer Service, contact: Federal Service Desk URL: www.fsd.gov Hours: 8am - 8pm (Eastern Time) US Calls: 866-606-8220 VENDORS NEW TO GOVERNMENT CONTRACTING should contact me for information about becoming a Forest Service vendor. I can be reached at shuston@lfs.fed.us or 801-625-5811.