PERFORMANCE_WORK_STATEMENT.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

RECREATION SITE GARBAGE COLLECTION SERVICES

AT

CHEQUAMEGON-NICOLET NATIONAL FOREST

5 MARCH 2013

1. Description of Services. The contractor shall perform refuse collection, transportation and disposal services, for Chequamegon-Nicolet National Forest in accordance with all applicable laws, regulations, standards, instructions, and commercial practices as described in this Performance Work Statement (PWS) with focus on safety, sanitation and customer service. The contractor is encouraged and expected to use innovative approaches to effectively and efficiently accomplish this PWS in a timely manner at a reasonable cost, and in a way that fosters pride and ownership in the way the work is performed.

1.1. Collection Requirements.

1.1.1. Routes/Schedules Submittals. The contractor shall establish vehicle routes and collection schedules to meet the requirements of this PWS. Schedules shall be submitted to the contracting officer (CO) for approval within ten (10) working days prior to start of contract performance. The CO must approve the submittals prior to the contractor starting work. No changes are allowed to the schedule or haul route without CO approval. The contractor shall notify the Contracting Officers Representative (COR) of any conditions that may interrupt the schedule of performance such as disposal sites backed up, vehicle breakdowns, etc. Updates to the schedules shall be given to the COR within five (5) working days of any modification changes. Contractor shall service containers as often as necessary to ensure containers do not overflow.

1.1.1.1. Peak Season Schedule

May 15 through September 11: zones 1,3,5,6 May 15 through Labor Day: zones 2, 4 During peak season, the contractor will make one (1) collection per week to pick up garbage, however collection and disposal at site 14 of zone 2 shall only occur once every 2 weeks. The contractor may choose any weekday, Monday through Friday between the hours of 6:30 AM and 8:00 PM as his/her regular collection day. However, collection shall be made on a regular schedule so any given site will be collected on the same day each week as provided for in the approved schedule.

1.1.1.2. Off Peak Season

Remainder of the year: all zones Provide collection and disposal on an as requested basis the remainder of the year for all zones.

1.1.1.3. Schedule of Items

Recreation Sites

SITE

ZONE # (ZONE NAME)

SITE NAMES

NUMBER OF

GARBAGE

CONTAINERS

MINIMUM

GARBAGE

CONTAINER

SIZE (cu. yd)

FS PROVIDED

BEAR-

RESISTANT

CONTAINERS

CONTRACTOR

PROVIDE

DUMPSTER

(*** = BEAR

RESISTANT

CONTAINERS)

Zone 1 (Park Falls District)

1 Sailor Lake Picnic & Campground 2 3 2 2

2 Emily Lake Campground 1 2 1***

3 Twin Lakes Campground 1 3 1***

4 Newman Lake Picnic Area 1 3 1 1

5 Smith Rapids Campground 1 2 1

^ Zone 2 (Great Divide District – Hayward & Glidden)

6 Day Lake Campground 2 4 2***

7 East Twin Picnic and Campground 1 3 1

8 Mineral Lake Campground 1 3 1

9 Beaver Lake Campground 1 3 1

10 Lake Three Campground 1 3 1

11 Moose Lake Campground 1 3 1

12 Black Lake Campground 2 4 2***

13 **Namekagon Campground 2 4 2***

14 *Stock Farm Bridge Campground 1 3 1

Zone 3 (Medford District)

15 Mondeaux Dam 1 4 1

16 Spearhead Point Campground 1 4 1

17 Westpoint Campground 1 4 1

18 Chippewa Campground 2 4 2

^ Zone 4 (Washburn District)

19 Birch Grove Campground 1 4 1***

20 Horseshoe Lake Campground 1 Smallest yard 1***

21 Wanoka Campground 1 4 1***

22 Perch Lake Campground 2 4 2***

^ Zone 5 (Eagle River/Florence District)

23 Anvil Lake Campground 1 8 1***

24 Franklin Lake Campground 3 6 3***

25 Kentuck Lake Campground 2 6 2***

26 Laurel Lake Campground 1 4 1***

27 Luna White Deer Campground 2 6 2***

28 Sevenmile Lake Campground 1 4 1***

29 Spectacle Lake Campground 1 8 1***

30 Brule River Campground 1 4 1***

31 Stevens Lake Campground 1 4 1***

32 Chipmunk Rapids Campground 1 4 1***

33 Lost Lake Campground 1 8 1***

34 Morgan Lake Campground 1 4 1***

Zone 6 (Lakewood/Laona District)

35 Ada Lake Campground 1 6 1

36 Bagley Rapids Campground 2 4 2

37 **Bear Lake Campground 1 6 1

38 Boot Lake Campground 2 6 2

39 Boulder Lake Campground 1 4 1

5 6 5

40 **Laura Lake Campground 3 4 3

41 **Pine Lake Campground 1 4 1***

42 Richardson Lake Campground 1 6 1

*Collection and disposal once every 2 weeks.

**Deodorize container after emptying at sites 13, 37, 40, 41.

***Contractor provided Bear Resistant Container at sites 2, 3, 6, 12, 13, 19-34, 41

^ Include option to provide collection and disposal of recyclables at sites in Zone 2, 4 and 5

1.2. Basic Collection Services.

1.2.1. Contractor shall provide refuse collection service to contractor owned containers. Container locations are reflected in the Zone maps provided. Containers shall be returned to the appropriate locations or site in an upright position with lids/side doors closed. Bulk containers shall be kept in a clean and sanitary condition as part of the collection and disposal cost.

1.3. Disposal

1.3.1. The contractor shall dispose of all refuse at a State Licensed Sanitary Landfill facility, licensed to accept municipal waste. Disposal shall be in accordance with existing local, state, and federal regulations. The contractor shall be responsible for obtaining permits and paying fees associated with the disposal.

1.3.2. Prior to start of work, the contractor shall submit a certified statement of available disposal facilities for his/her use during the period of this contract. A certified statement shall also be provided prior to the use of any new facility the contractor may propose using during contract performance. The certified statement shall specify the legal and identification name of the facility, location of the facility, identification of the legal entity responsible for its operation, and identification of the documents or certificates specifically stating compliance of the facility with all applicable laws and regulations.

1.4. Off Peak Season and On-Call Request Services. During the off peak season, the government may request garbage collection (container pickup) at any sites listed in schedule of items. The government may also request on-call container pickup which would involve collecting from a site or sites in addition to the regularly scheduled weekly pickup due to heavy use or for that period of time outside the weekly pickup schedule. On-call container pickups are expected to be made within 48 hours of notification of the contractor. Off peak season pickups are most likely to be requested between April 15 and May 15 and between Labor Day and November 30.

1.4.1. Change in Number of Containers. The Government reserves the right to require the contractor to adjust the number of containers per site to ensure optimal usage of the system. Such action will be determined by the volume of actual usage of a container at any one site. The government also reserves the right to add or subtract sites. The number of sites may be slightly increased or decreased in the out years.

If the Government exercises its right to increase or decrease the total number of sites and/or bins in each Zone as listed above, the service trip price will be changed to reflect the increase or decrease in effort by the contractor. A shift of bins from one site to another will not result in an adjustment of the service trip price. Any service trip price change will be computed as follows:

The service trip price will be divided by the original number of bins included in the service trip price bid to determine the dollar value of one bin (if any sites use garbage cans in the future they will be considered as one bin location). That dollar value will be multiplied by the number of bins increased or decreased and then added to or subtracted from the service trip price bid to determine the service trip price for that trip.

Example: Zone 1

5 bins Service Trip bid price ($125.00) $125.00 divided by 5 = $25.00 If two additional bins were added to Zone 1, a $50.00 (2 x $25.00) increase in bid price would be allowed for that trip.

Method of Measurement

Scheduled Trips - The number of trips made by the contractor will be paid for at the contract unit price per trip.

Special Trips – Requested on-call solid waste collections will be paid for at the contract unit price for the number of garbage containers unloaded and the number of miles driven.

1.5. Containers. The contractor shall provide all bulk containers, necessary to perform this contract. The current location, quantity and size of existing containers are reflected in the Schedule of Items, section 1.1.1.3. of this Performance Work Statement. Contractor personnel shall place bulk containers, at each location identified in the Schedule of Items. The containers shall have no rust, peeling, flaking or discolored paint. Bulk containers shall be equipped with self-closing lids, side doors, and shall be front-end loading. Contractor shall provide Bear Resistant Containers at sites 2, 3, 6, 12, 13, 19-34, 41.

1.5.1. The contractor shall ensure containers are emptied prior to exceeding their capacity. The contractor shall maintain dumpsters to ensure they are free of odors, dirt, debris, and pests. The containers, to include lids, hinges and locking devices shall be serviceable at all times.

1.5.2. The contractor shall be responsible for maintaining the appearance and sanitary conditions of the containers, also for keeping the containers in a good, safe, operable condition throughout the period of this contract. Containers shall be deodorized after emptying at sites 13, 37, 40, 41.

1.5.3. The contractor shall furnish replacement containers for all containers removed for maintenance and/or cleaning to insure that collection stations have adequate refuse containers.

1.5.4. All bulk containers shall be painted one earth tone color (green, tan, or brown). The contractor shall provide a sample of the proposed paint color to the CO for approval at the pre-performance conference.

1.5.5. All bulk containers, which are mounted on wheels must have a positive braking/locking device to prevent inadvertent movement.

1.5.6. Bulk Container Maintenance. Maintenance shall be performed as required to maintain dumpster integrity.

Any maintenance or cleaning of containers will be done in a way that does not disturb, pollute or damage the surrounding area, to include off site if necessary and in accordance with local, state and federal regulations.

1.6. Government Furnished Property. The Government will provide the following equipment: A quantity of nine (9) bear-resistant containers located in zones and at sites identified in section 1.1.1.3. Schedule of Items.

1.6.1. Except for those items or services listed above in 1.6., the contractor shall furnish everything else needed to perform the work requirements as stated in this PWS.

2. General

2.1. Quality Standards -- Vehicles, Equipment/Tools, And Materials/Supplies. The government may inspect the contractor’s equipment or bulk containers at any time and direct the removal of any items not meeting specifications. Items failing to meet the required standards shall be replaced by the contractor at their own expense. At a minimum, the contractor shall meet all safety, collection equipment and collection management requirements given or referenced in 40 CFR, Part 243, Subpart B.

2.1.1. Quality Control Plan. The contractor shall develop and maintain a quality control program to ensure continuous, cost effective, and efficient collection and disposal of refuse is performed in accordance with commonly accepted commercial practices. The contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure the requirements of the contract are provided as specified. The QCP must be provided to the CO, for approval, within five (5) working days after notification of award. Changes to the approved QCP must also be submitted to the CO prior to use.

2.1.2. QCP Documentation. Documentation of quality inspections and corrective or preventive actions taken shall be kept and made available to the government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

2.1.3 Quality Assurance. The government will periodically evaluate the contractor’s performance by appointing a Contracting Officers Representative (COR) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance through intermittent on-site inspections of the contractor’s quality control program and receipt of complaints from government personnel and or the general public accessing the location sites of the containers. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality control inspections if performance dictates. The government will also receive and investigate complaints from customers located on the installation(s), the COR shall determine the validity of customer complaint(s) and the government will notify the contractor accordingly.

2.1.4. Performance Evaluation Meetings. The Contract Manager (CM) may be required to meet with the COR and the CO during the first month of the contract or if the need arises due to repetitive complaints. Meetings will be as often as necessary thereafter as determined by the CO.

2.2. Contractor-Furnished Vehicles. The contractor shall provide and maintain all vehicles necessary to perform the requirements of this contract. Contractor vehicles shall have the company name and phone number prominently displayed on both sides of the vehicle and shall be maintained clean to present a neat, professional appearance. The contractor shall ensure sufficient vehicles are dedicated to the performance of all requirements of this PWS, as vehicle breakdown will not be an acceptable excuse for non-performance. Each vehicle shall also have a unique vehicle identification number.

2.2.1. All vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal safety requirements. Vehicles found to be unsafe and unable to function as designed, shall be removed from performance and replaced at contractor expense. The government may inspect the contractor’s vehicles at any time and direct the removal of any unsafe or objectionable vehicle from performance.

2.2.2. All vehicles shall be registered, insured, and operated in accordance with state traffic regulations by a properly licensed driver.

2.3. Hours of Operation. Refuse collection shall be made during peak season, Monday through Friday between the hours of 6:30 AM and 8:00 PM as his/her regular collection day. Collection outside these hours shall require prior approval of the CO.

2.4. Environmental Controls.

2.4.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Federal, State, and local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations/requirements change during the term of this contract, the contractor shall comply with such laws/regulations as changed. If there is an increase or decrease in cost as a result of the change, the contractor shall immediately inform the CO, for possible modification of the contract. If nothing is submitted to the CO, within 30 days of the new requirement becoming law, it will be assumed that the contractor shall provide the extra service at no additional cost to the government.

2.4.2. Notification of Environmental Spills. If the contractor spills or releases any substance into the environment, the contractor shall immediately report the incident to the COR. The contractor shall be held liable for the spill or release of such substances. The contractor is responsible for advising his employees of all Environmental and Hazardous Materials Handling and is also required to have and maintain Material Safety Data Sheets (MSDS) on all materials that are required by State and Federal Laws and/or Regulations (reference OSHA requirements).

2.5Points Of Collection.

2.5.1. Collection Stations. The collection points (zones and site numbers) are identified in the zone maps, attached to this Solicitation and resulting contract(s).

2.5.2. Site Clean-Up. The contractor shall be responsible for cleaning up any spills, which may occur during servicing of refuse containers. The container area shall be cleaned of all spilled material prior to leaving the collection site.

2.6. Contractor Personnel.

2.6.1. Contractor Point of Contact (POC). The contractor shall provide the CO and COR with telephone number(s) where service calls and complaints can be reported. The contractor shall also provide the names and phone/pager numbers of contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the contractor whenever personnel changes occur.

2.6.2. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. Prior to start of the contract, the name of this person and an alternate(s) who can act for the contractor when the manager is absent shall be designated in writing to the CO.

2.6.2.1. The contract manager or alternate shall be available within 1 hour during normal government duty hours Monday through Friday (8:00 a.m. EST – 4:00 p.m. EST) to meet with government personnel designated by the CO to discuss problem areas. After normal government duty hours, the contract manager or alternate shall be available within 2 hours to meet with government personnel. Meetings may be telephone or teleconference.

2.6.2.2. The contract manager and alternate(s) shall be able to read, write, speak, and understand English.

2.6.3. Employees. Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name.

2.6.3.1. Only qualified operators shall be permitted to operate the vehicles or equipment under this contract. Truck drivers shall possess a valid driver’s license with a CDL rating and be thoroughly acquainted with and comply with base traffic regulations.

The contractor shall submit the name and proof of qualifications to the CO prior to start of work.

2.6.4. The contractor shall not employ any person who is an employee of the United States Government, if employing that person would create a conflict of interest.