Questions and Responses for AG-3187-S-12-0163.pdf

Questions and Answers for AG-3187-S-12-0163

Q1. Cost Proposal - Section L4 refers to the cost proposal and states:

Offerors shall also submit a price proposal consisting of the following:

Provide a price proposal to fore fill the requirements for the completion of

SECTION C-- DESCRIPTION/SPECIFICATIONS/STATEMENT OF

WORK.

The offeror shall indicate in this section which categories will be subcontracted out. The list of rates should include the base and all option years. A separate proposal shall be submitted for the base period and each option period. The resultant contract will not contain a price escalation clause.

By stating that “a separate proposal is required for the base period and each option year”, do you mean a separate volume for each year or just that the offeror must specifically identify costs associated with the base and each option period in one cost volume?

A1. The offeror must specifically identify costs associated with the base and each option period in one cost volume.

Q2. How many partners are involved in the implementation of STEWARD and will be reporting performance monitoring data through the application?

A2. There are currently six partners working with STEWARD across the Mano

River Union. All six partners will report on their performance monitoring data. The number of partners will increase throughout the implementation of STEWARD.

Q3. Is it expected that implementing partners will utilize the project and workflow management aspects of the proposed solution?

A3. Utilization project and workflow management aspects of the proposed solution will not be required of partners but they should have access to such a system for their utilization if desired.

Q4. What are the resources (technical and non-technical) to which implementing partners of STEWARD have access to enter data? Laptop/Desktop computers? Mobile devices? SMS? Paper process? And more broadly for the IDIQ, should we assume the same types of resources?

A4. Partners will have access to all the data entry sources noted above for the

Seed Project and other requirements that will be addressed by the IDIQ.

Q5. The official language of Sierra Leone is English. Please confirm that the implementation for the Seed Task will be an English language only system.

A5. STEWARD works across Francophone and Anglophone countries. The system should be able to address the language requirements of both countries.

Q6. Please confirm that the selected offeror is expected to deliver training to

STEWARD staff on the ground in Sierra Leone.

A6. On the ground training is not anticipated.

Q7. In reference to the Scope, how many programs does IP envision needing tailoring for the Seed Project?

A7. The seed project is for STEWARD only.

Q8. In reference to the Scope and the total programs of the Seed Project, approximately how many are Overseas and how many are Washington based?

A8. The Seed Project is headquartered out of Sierra Leone and works across the Mano River Union. STEWARD is the only program associated with the Seed Project.

Q9. In reference to the Summary of Requirements, specifically rollout and utilization, what is the initial priority, Washington based or Overseas based programs?

A9. The initial priority is the subject of the Seed Project, the STEWARD program.

Q10. Re project and workflow management, does IP desire to monitor and evaluate vertically, down to the specific project?

A10. The proposed solution should allow for monitoring at a site level.

Q11. Re project and workflow management, does IP desire to monitor and evaluate horizontally across all included programs in the Seed Project nation?

A11. The proposed solution should allow for comparison of implementing partner activities at the horizontal level.

Q12 For a "standard" project, how many documents and photos are typically included?

A12. There is no standard amount of information. They solution should be flexible enough to accommodate a large and small amount of data.

Q13. During the seed period- how many users/licenses of the system would be required. How many required after the seed period.

A13. The STEWARD program will require a license for the entire program and its associated users. Other programs will be addressed in a similar manner to STEWARD.

Q14. Training- Will this be USAID/USFS IP personnel, or Foreign Nationals or some combination thereof and will FN speak English or need translators.

A14. A combination of all the users noted below will be required. Please see question five regarding language requirements.

Q15. How many will be trained

A15. It is likely that 20-25 individuals will have access to the system and require training.

Q16. Is training acceptable as Web-based/train the trainer or will “boots on the ground” be required. Is travel to be reimbursed as a subset of the IDIQ.

A16. Web-based training is acceptable for purposes of the Seed Task Order.

Future requirements underneath the IDIQ may require travel. If travel would be required it would be requested at a task level and would be reimbursable. All travel will be in accordance with the Federal Travel

Regulation. Per Diem rates while on travel away from the U.S. shall be scaled according to U.S. Department of State established rates.

Q17. Will original help files need to be converted to a language other than

English, and if so, what language.

A17. Please see question five regarding language requirements.

Q18. Will call center support be English or need to be in a Foreign language

A18. Please see question five regarding language requirements.

Q19. What application is now used to track performance

A19. USFS/IP uses Excel and Access to track performance.

Q20. Is there an incumbent

A20. No.