4 Past Performance Questionnaire.docx

SOURCE SELECTION INFORMATION

AG-3187-S-12-0085

PAST / PRESENT PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104

Please return this completed questionnaire by 13 Aug 2012 via email to Mr. Todd Mathie at tmathie@fs.fed.us.

SECTION 1: CONTRACT IDENTIFICATION

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

SECTION 3: EVALUATION RATINGS

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each sub-factor. The four Evaluation Factors are weighted equally to each other. The five Evaluation Sub-Factors for each Evaluation Factor are weighted equally to each other. The rating scale is defined as follows:

SECTION 4: EVALUATION FACTORS

Ability to understand/comply with customer objectives and technical requirements.

Effectiveness of assigned personnel in terms of the appropriate mix of education and experience to accomplish the requirement.

Adequacy/effectiveness of quality control program.

Contractor proposed alternative methods/processes that improved the product or service which benefited the customer.

Schedule: The Offeror’s (1) timeliness against contract/Task Orders, (2) timeliness against contract milestones, (3) timeliness against contract delivery schedules, (4) responsiveness to technical direction, and (5) timeliness against administrative requirements.

Comments on Quality:

Effectiveness of overall contract management (including ability to effectively lead, manage and control the program).

Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Contractor’s timeliness in meeting contract milestones and delivery schedules.

Contractor’s effectiveness in developing and implementing correction action plans, if needed.

Contractor’s focus on customer/client satisfaction

Contractor’s collaborative and cooperative behavior in working with government leadership and government project staff.

Comments on Program Management/Timeliness:

Accuracy in forecasting contract costs.

Ability to meet forecasted costs and perform within contract costs.

Ability to alert Government of unforeseen costs before they occur.

Sufficiency and timeliness of cost reporting.

Contractor proposed alternative methods/processes that reduced cost of product or service which benefited the customer.

Comments on Cost Control:

Ability to smoothly transition resources and personnel.

Ability to maintain continuity while transitioning/phasing in resources and personnel to support other efforts.

Ability to hire/apply a qualified workforce to this effort.

Ability to retain a qualified workforce on this effort.

Contractor was reasonable and cooperative in dealing with staff (including the ability to resolve disagreements/ disputes).

Comments on Management of Staff:

SECTION 5: NARRATIVE SUMMARY

1. What were the contractor’s greatest strengths in the performance of the contract?

2. What were the contractor’s greatest weaknesses in the performance of the contract?

3. Would you hire this contractor in the future to perform one of your critical and demanding projects? programs?

4. Please provide any additional comments concerning this contractor’s performance, as desired.

5. Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

Thank you for your assistance!