Attachment_1_Statement_of_Work.pdf

FINANCIAL LITERACY, NEW

EMPLOYEE ORIENTATION, THRIFT

SAVINGS PLAN, RETIREMENT AND

FINANCIAL PLANNING ONLINE

TRAINING COURSES FOR USDA

STATEMENT OF WORK (SOW)

8/5/2015 Version 1.1

REVISION HISTORY

Number Amendment Details Effective

Date

Preparer

Initials

Reviewer

Initials

1.0 Created 08/05/2015 TLK TLK

1.1 Additional information added

Table of Contents

REVISION HISTORY

1. EXECUTIVE SUMMARY

1.1 Business Need

1.2 Background

2. SCOPE REQUIREMENTS – HIGH LEVEL

2.1 Scope Requirements - Detailed

2.2 Assumptions

3. OTHER DETAILS

4. POINTS OF CONTACT

B u s i n e s s C a s e P r o c e s s

1. EXECUTIVE SUMMARY

1.1 Business Need

The Department of Agricultural - AgLearn has a need to provide consistent, quality financial training for employees anytime and anywhere: new employee orientation, financial literacy, and Mid‐Career and

Pre‐Retirement Planning.

The required areas of training content include Financial Literacy and Retirement Planning Education:

Financial Literacy and Retirement Planning – Provide federally‐mandated training online.

Improve TSP use and teach about the TSP Roth

New Employee Benefits Orientation – Making this course a part of in‐processing.

1.2 Background

USDA’s AgLearn LMS supplies online training for Early‐Career, Mid‐Career, and Late‐ Career (Pre‐Retirement) Federal and non‐Federal employees. Along with online courses in Financial Literacy, Thrift Savings Plan (TSP), Retirement, and Financial Planning are customized for federal employees, military members, and non‐federal workers. USDA wishes to continue to provide cost effective, consistent, quality, financial literacy and retirement planning training.

2. SCOPE REQUIREMENTS – HIGH LEVEL

Each course is required to contain learning objectives for each lesson, resources needed to develop a personal financial plan, course reference materials, and Web resources for extended learning. Courses are required to be updated as needed to reflect changes in Federal benefits, TSP and 401(k) rules, tax laws, and investment rates of return so participants always have current information.

High level review of course’s needed for USDA:

Financial Literacy and Money Management

Improve TSP Use and Teach about TSP Roth

New Employee Orientation and Employee Development Training

With course integration into the AgLearn LMS Employees will be able to:

Plan strategies to achieve financial goals and prepare their families for financial wellbeing.

Create their own personal financial and retirement plans with a step‐by‐step guide provided by a CERTIFIED FINANCIAL PLANNER professional.

Estimate their annuity and learn about all their federal retirement benefits.

Learn how to choose: TSP, Roth TSP, or Both.

Learn advantages of the TSP and other tax‐smart savings. (TSP, IRAs, TSP Roth, Roth IRAs).

Learn how to choose and allocate investments for their TSP, 401(k), and other savings.

Evaluate TSP withdrawal options and compare cash flows to make their choice.

Course features:

SCORM‐compliant courses on AgLearn can provide usage and participant results.

Self‐paced, interactive, and 24/7 anytime access over the internet provide flexibility.

Additional Course Feature Requirements:

Interactive financial plan template, template should be written by a CERTIFIED FINANCIAL

PLANNER.

“Self‐tests” in each module to check understanding.

In‐depth course and Web resources for extended learning.

Course is SCORM and 508‐Compliant and can be uploaded to the AGLEARN LMS.

Self‐Paced Courses allowing users to meet Individual Needs and Knowledge

Period of Performance Requirements:

POP Dates - 12 months / Award date through 12 months.

1 year base award with 4 option years.

2.1 Scope Requirements - Detailed

Under this SOW, the development of the online training content shall align to the below detailed requirements.

Courses required to be supplied:

TSP, Retirement, and Financial Planning Courses o 4 civilian courses for FERS and CSRS o 4 civilian courses for FERS Special and CSRS Special.

Plan Your Saving Strategy with the New TSP o 1 course

New Employee Orientation o 2 courses for FERS and FERS Special

All course will be upgraded to current federal content anytime a change occurs to the course content at no cost to the government.

TSP, Retirement, and Financial Planning Courses:

Provide federally‐mandated financial literacy education for early‐, mid‐, and late‐career employees anytime and anywhere on AgLearn.

Provide LMS / AgLearn usage reports that can be used for your annual progress report to OPM.

Teach Financial Literacy with Retirement Planning

Retirement planning and financial planning are best done together. Employees will see how their;

o Federal benefits fit into their financial plan. (also available for non‐Federal workers who use a 401(k), 403(b), or 457(b) plan, Simple IRA, or SEP‐IRA )

Early‐Career Employees can:

o Learn how to get off to the right start and make the most of their TSP and other savings.

o Develop saving and investing strategies to meet their personal financial goals that will help them for years to come.

o Learn about their Federal benefits and see how they fit into their financial plan.

Mid‐Career Employees can evaluate their financial picture and look to the future.

o They can evaluate their Thrift Savings Plan along with their other investments and find out if they are on track to meet their goals.

o They may find they need to save more and procrastinate less.

o They’ll learn how additional years of work increase their retirement income.

Late‐Career Employees can develop an investment strategy for lifetime income.

o Pre‐retirement employees can evaluate their retirement annuity and savings to determine if their assets will produce lifetime income or if they should work longer.

o They will get a detailed understanding of the benefits they are entitled to.

o They can analyze and select the most beneficial TSP withdrawal option.

o They can learn how to invest during retirement to stay ahead of inflation.

o They can learn how to develop a tax‐efficient retirement cash flow strategy.

Improve TSP use and teach about the TSP Roth Courses:

Participants will be more confident choosing TSP funds and other investments.

Employees will be able to evaluate and compare the TSP and TSP Roth.

Employees will be able to choose between TSP, Roth TSP, Roth IRA, and other options.

New Employee Benefits Orientation:

New employees will learn about their federal benefits — FERS or FERS Special, Social Security, Thrift Savings Plan, annual and sick leave, flexible spending accounts FSAs), and insurance.

They will learn how to:

Evaluate and choose the best insurance program for their needs (FEHB, FEGLI, FEDVIP, LTC)

Record their benefit election decisions in the timeframe allowed

Benefit from "tax smart" savings (e.g., TSP, TSP Roth, Roth IRAs)

Use calculators within the course to compare tax savings on contributions and withdrawals for original TSP and Roth TSP to help them choose whether to use: TSP, Roth TSP, or both.

Choose investments for the Thrift Savings Plan (TSP) and other savings

AND, they will be able to complete a personal financial plan

2.2 Assumptions

The following assumptions have been made in the drafting of this Statement of Work:

12-month license for these courses: Thrift Savings Plan (TSP), Retirement, and Financial Planning course library.

Courses will be based on one- and two-day Federal employee seminars taught by CERTIFIED FINANCIAL PLANNER professional.

Courses will have a self-paced online tool, where employees can tailor the course to their own needs and create a financial plan as they take the course.

Individuals will be able to take the course that matches their retirement system and career stage (early-, mid-, or late-career). Custom-designed courses are available for four Civil Service Retirement Systems: Civil Service Retirement System (CSRS), CSRS Special, Federal Employees Retirement System (FERS), and FERS Special.

Webinars may be provided to introduce courses to employees and/or benefits personnel.

Webinars or seminars may be provided covering additional material for an additional cost.

SOW request does not include live seminars, hosting, or any other purchase fees.

No travel is anticipated for this effort. Any travel will require additional funding.

Pricing proposals will not include any tax as the government should not be taxed being the end user of the software.

USDA will assign a Single Point of Contact/PM for the content licensing initiative.

All courseware will already be 508 compliant and either SCORM or AICC conformant.

Courseware will comply with USDA FDCC requirements and published AgLearn online courseware standards.

Vendor will provide licenses to its already developed online Financial Literacy, Thrift Savings Plan, and Retirement Planning online training materials to be hosted on AgLearn.

AgLearn will require to have enterprise‐wide licenses for USDA employees.

o a. Each user can access any of the courses or training materials.

o b. All license(s) are valid for one year from the original date of purchase.

AgLearn may purchase additional licenses for Departments/Agencies outside USDA for which they are providing hosting

AgLearn may purchase additional licenses for non‐Federal courses for AgLearn’s non‐federal users (e.g. contractors).

Courses are updated as needed to reflect changes in Federal benefits, Thrift Savings Plan rules, tax laws, and investment rates of return.

Webinars can be provided in support of the online training.

3. OTHER DETAILS

Period of Performance.

o POP Dates - 12 months / Award date through 12 months.

o 1 year base award with 4 option years.

Required Deliverable: Program Status Report. Vendor will provide course / content status reports to AgLearn on a quarterly bases or every 3 months. Reports should be provided to the AgLearn Technical POC, and contain any updates to course content, users issue with utilization, and/or anything that will help support AgLearn and the course content to increase usage form users in USDA and partnered federal agencies that have access to the courses.

o Course Metrics will be obtained from AgLearn and supplied to the vendor for analysis and deliverable creation.

Past Metrics on Courses:

o Course utilization potential can be over 100,000 completions by federal resources of

USDA.

o Course Completions from Oct 1, 2014 to July 21, 2015

480 Completions o Learning Needs request from Oct 1, 2014 to July 21, 2015

19,000 courses requested.

4. POINTS OF CONTACT

USDA AgLearn Points of Contact (POCs) are as follows:

Technical POC – Todd Kaywood IT Workforce Planning & AgLearn Program Manager Policy and Planning ISSPM Office of the Chief Information Officer U.S. Department of Agriculture Fort Collins, CO Cell: 970-291-1274 Todd.kaywood@ocio.usda.gov

Financial POC – John P. Rehberger Deputy Director Team AgLearn mailto:Todd.kaywood@ocio.usda.gov

USDA OCIO/Policy and Planning Work: 703-828-5519 john.rehberger@usda.gov

AgLearn Director – Jerome P. Davin, CISSP Director, IT Workforce Planning USDA OCIO, Policy and Planning 970-291-1564 Jerome.Davin@ocio.usda.gov mailto:john.rehberger@usda.gov tel:970-291-1564 mailto:Jerome.Davin@ocio.usda.gov