FBO_Posting_3_Attachment_2.pdf

STATEMENT OF WORK FOR

CUSTODIAL SERVICES

Norman A. Berg Plant Materials Center (MDPMC) United States Department of Agriculture Natural Resources Conservation Service

8791 Beaver Dam Road Building 509 BARC East Beltsville, MD 20705

3/13/2017

Attachment 2 AG-1A23-S-17-0009 Requirement for Custodial Services for the

Norman A. Berg Plant Materials Center, Beltsville, Maryland

AG1A23S170009 Attachment 2 Page 1

STATEMENT OF WORK FOR

CUSTODIAL SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment and labor necessary to ensure that custodial services are performed at The Norman A. Berg Plant Materials Center (MDPMC) in a manner that will maintain a satisfactory facility condition and present a healthy, clean neat and professional appearance. The contractor shall ensure cleaning is performed to improve the total environment of the facilities.

1.1. BASIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this Statement of Work. The contractor shall perform tasks in accordance with the minimum cleaning tasks, standards and procedures which are detailed below. All tasks are to be completed once a week; floor waxing shall only be performed once every 3 months (4 times per Fiscal Year).

1.1.1. Maintain Floors. All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, walls & wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, et cetera. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

1.1.2. Remove Trash and Recycling. All trash/recycling containers shall be emptied and returned to their initial location. Recycled materials should be properly recycled at a recycling center. Boxes, cans, papers placed near a trash receptacle shall be removed.

The contractor shall furnish trash can liners of adequate quality to protect each trash can.

Any obviously soiled or torn plastic trash receptacle liners shall be replaced. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

1.1.3. Clean Interior Glass/Mirrors. Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, et cetera which are under seven feet from the floor. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

1.1.4. Vacuum Carpets. Vacuum carpeted areas (trim minor raveling carpet prior to vacuuming). After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter and other foreign matter.

1.1.5. Vacuum and Clean Floor Mats. Vacuum and clean interior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

1.1.6. General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, et cetera, from washable surfaces of all walls and ceilings, partitions, vents, Attachment 2 AG-1A23-S-17-0009 Requirement for Custodial Services for the

AG1A23S170009 Attachment 2 Page 2 grillwork, doors, door guards, door handles, panic-bars, kick-plates, light switches, temperature controls, countertops and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

1.1.7. General Dusting and Furniture. All horizontal surfaces must be dusted or cleaned to eliminate dust collection. Furniture will be free of dust, dirt and debris and maintained in original arrangement.

1.1.8. Natural Wood Surfaces. All natural wood surfaces will be clean and maintained IAW best industry practices.

1.2. BASIC RESTROOMS/KITCHENETTE CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW.

1.2.1. Clean and Disinfect. Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, showers, shower mats, plumbing fixtures, partitions, dispensers, doors, walls, ceilings, mirrors, counters and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, et cetera), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. Clean all drains, remove hair and other foreign debris.

1.2.2. De-scale Showers, Toilet Bowls, Sinks and Urinals. De-scaling shall be performed as often as needed to keep areas free of scale, soap films, and other deposits. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Restroom floor drains will be treated monthly with a bio-enzyme product to keep drain clear and prevent odors. Drain baskets/grates are cleaned daily.

1.2.3. Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, et cetera Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, sealed, et cetera as necessary to maintain sanitary conditions and a clean, uniform appearance.

1.2.4. Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including paper products, soap and hand sanitizer for the dispensers do not run out. Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 4 hours of notification.

1.3. PERIODIC CLEANING SERVICES.

1.3.1. Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax floors as necessary in Buildings 509C, 509E and greenhouse potting room to maintain a uniform glossy

Attachment 2 AG-1A23-S-17-0009 Requirement for Custodial Services for the

AG1A23S170009 Attachment 2 Page 3 appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration.

2. GENERAL INFORMATION.

2.1 Facilities. The following facilities at the Plant Materials Center are included in this custodial contract:

Building

509 Main Office (1225 ft²)

509C Conference Room/Kitchenette (610 ft²)

512 Greenhouse Bathroom/Potting Room (595 ft²)

509E Farm Office and Farm Garage (540 ft²)

2.2 Quality Control. The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in Section 2.1, Service Delivery Summary.

2.3 Government Remedies. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 1997), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

2.4 Hours of Operation. Monday-Friday 7am-4pm

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