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JANITORIAL SERVICES FOR SWEET HOME RANGER STATION
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AG-04R4-S-16-0006
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SOLICITATION/CONTRACT/ORDER AL ITEMS1. REQUISITION NUMBER
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30774526Page 1 of 69
2. CONTRACT NO.3. AWARD/EFFECTIVE 4. ORDER NUMBER5. SOLICITATION NUMBER6. SOLICIATION ISSUE

AG-04R4-P-16-0006

Sweet Home RD Janitorial Services

DATE

AG-04R4-S-16-0006

DATE

12/2/2015

a. NAME b. TELEPHONE NUMBER(No collect calls) 8.

OFFER DUE DATE/

7. FOR SOLICITATION Contracting Office: 541-225-6321 12/11/2015 4:00 p.m. PST

INFORMATION CALL:FAX:541-225-6220
9. ISSUED BY10. THIS ACQUISITON ISCODE

Willamette National Forest UNRESTRICTED SET ASIDE: 100 % FOR

3106 Pierce Parkway, STE DSMALL BUSINESSEMERGING SMALL BUSINESS
Springfield, OR 97477HUBZONE SMALL
NAICS: 561720BUSINESS
ATTN: CONTRACTINGSERVICE-DISABLED VETERAN-8(A)
SIZE STANDARD: $18 MillionOWNED SMALL BUSINESS

11. DELIVERY FOR FOB DESTINATION UNLESS BLOCK IS MARKED

SEE SCHEDULE

12.

DISCOUNT TERMS 13a. THIS CONTRACT IS A RATED 13b. RATING ORDER UNDER DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO 16. ADMINISTERED BYCODE

See Block 9 CODE

17a. CONTRACTOR/FACILITY

CODE

OFFEROR CODE

18a. PAYMENT WILL BE MADE BY

Willamette National Forest 3106 Pierce Parkway, STE D Springfield, OR 97463CODE

TELEPHONE N0.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW

OFFER IS CHECKED

SEE ADDENDUM

19.20.21.22.23.24.
ITEM N0.SCHEDULE OF SUPPLIES/SERVICESQUANTITYUNITUNIT PRICEAMOUNT

Janitorial Services Sweet Home Ranger District, WILLAMETTE NATIONAL FOREST

(Use Reverse and/or Attach Additional Sheets as Necessary)

See Schedule of Items

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4, FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4, FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

29.

AWARD OF CONTRACT: REF. your OFFER DATED

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY YOUR OFFER ON SOLICITATION

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF

CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE

SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTIONSTANDARD FORM 1449 (REV.3/2005)
PREVIOUS EDITION IS NOT USABLEPrescribed by GSA - FAR (48 CFR) 53.212

PART I – THE SCHEDULE SECTION B – SUPPLIES OR SERVICES

CONTINUATION OF SF1449

SWEET HOME RANGER STATION- SCHEDULE OF ITEMS

Perform janitorial services for the Sweet Home Ranger District in accordance within the attached specifications, clauses, terms, and conditions. Contract time is estimated to be: January 1, 2016 through December 31, 2016 Base Period with two option periods as shown below.

ITEM NO.
SUPPLIES/SERVICES
ESTIMATED QUANTITY
UNIT
UNIT PRICE
AMOUNT
01 A
Base Year 1/1/2016 thru 12/31/2016 Janitorial Services Sweet Home Ranger District Offices

MO

01 B

Carpet Cleaning District Office, Warehouse

EA

01C

Exterior Window Washing

EA

01D

Interior Window Washing

EA

02 A
Option Year (1) 1/1/2017 thru 12/31/2017

Janitorial Services Sweet Home Ranger District Offices

MO

02 B

Carpet Cleaning District Office, Warehouse

EA

02C

Exterior Window Washing

EA

02D

Interior Window Washing

EA

03 A
Option Year (2) 1/1/2018 thru 12/31/2018

Janitorial Services Sweet Home Ranger District Offices

MO

03 B

Carpets Cleaning

EA

District Office, Warehouse

03C
Cont. Option Year (2) Exterior Window Washing

EA

03D

Interior Window Washing

EA

This is an Option year contract. Reference FAR 52.217-9 contained in this request and resultant contract. Contractor Fill-In:

This quotation is limited to:

Sweet Home Ranger Station

DUNS#

Email Address:

For technical information, contact Roger Bell 541- 228-2528 or Stefanie Gatchell at 541 367-5168

Quotations may be submitted for Sweet Home Ranger District. All items are subject to Contractor Quality Control.

Quotes will be accepted by Fax 541-225-6220, mail or hand delivery. Emailed quotes will not be accepted.

Quoter must respond to the other factors as described under FAR 52.212-2 Evaluation – Commercial Items (Jan 1999). Award will be made on the best value for the Government. Evaluation of options shall not obligate the Government to exercise the option. It’s the Governments’ intent to make one contract award inclusive of both locations or two separate awards if necessary.

Quoter MUST register online at www.sam.gov. System for Award Management (SAM). See FAR 52.212-4 (t) and Online Representations and Certifications Applications (ORCA) – See FAR clause 52.212-3. Contractors must have an “active” registration at the time of award for the Government to access electronically.

The contract awardee must register at the https://www.ipp.gov/vendors/enrollment-vendors.htm in order to submit invoices for payment. See page 17 for more information.

The Contractor MUST have established, experienced janitorial staff prior to contact award within 60 miles of project location as a requirement of performance.

SITE VISIT

Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

The Government is not planning a pre-proposal conference. It is the offerors responsibility to view the work location. Please contact technical representatives listed below to schedule a site visit.

Contact Stefanie Gatchell at 541 367-5168 or Roger Bell 541-228-2528

SECTION C – DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SWEET HOME RANGER STATION

GENERAL REQUIREMENTS

The intent and purpose of this contract is to provide janitorial service in accordance with standard industry practices and the specifications contained herein. Buildings for which janitorial service will be provided are occupied by both office and field personnel, and includes both carpeted and linoleum floor spaces. Building(s) for which janitorial services will be provided consisting of the offices listed below, are located on the Sweet Home Ranger district 4431 Hwy 20, Sweet Home, Oregon 97386.

Note: the Government will not be responsible for any error or variation in the square footage listed, nor will the Contractor, because of any error or variation in the square footage listed, be relieved of their responsibility to carry out the contract in accordance with the true intent and meaning of the specifications without additional cost to the Government

1. Sweet Home Ranger District Office: The main office consists of offices, hallways, three restrooms and a reception area. Total floor area is approximately 4,250 square feet with 4000 Sqft area of carpet.

2. Warehouse: The Warehouse office area consists of 8 cubicles, one restroom, and a shower room. Total floor area is approximately 1,100 square feet with 1,000 Sqft of carpet area.

The Contractor shall furnish all supplies, material, tools, equipment, (except those designated as Government- furnished), labor, transportation and supervision necessary to perform required janitorial services at designated Forest Service building(s) in accordance with provisions herein.

1. Hours of Operation. Services shall be provided twice weekly on Tuesday and Thursday, after working hours, between 4:30pm to 6:00 am. No work will be performed on Federal holidays without prior approval of the Contracting Officer (CO). In the event services are not provided or required because the facility is closed due to inclement weather, unanticipated holidays declared by the President, failure of the Congress to appropriate funds, etc., the CO shall either:

a) Direct the Contractor to perform the work contractually specified over a number of immediately subsequent day(s) equal to the duration of the shutdown, or

b) Forego the work and reduce payment due to the Contractor for work not performed. The deduction rate in dollars per day shall be equal to the “per month” fixed price divided by 9 days per month and then multiplied by the number of days services were not provided. Appropriate adjustments will be made by the CO in the event services are provided for portions of days, or

c) Reschedule the work on day(s) satisfactory to both parties. Except as noted in the schedule of work, work shall not be required on the following holidays:

New Year’s Day Martin Luther King, Jr. Birthday Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

In the event of occupants working overtime, it will be the responsibility of the Contractor to arrange the cleaning schedule so as to cover the occupied area. Any proposed cleaning preformed prior to 4:30 shall be approved or denied by the COR. Times of performance can be negotiated with the COR during fire season, provided that the Contractor provides written request to the COR no less than 24 hours in advance.

2. Supervisory Personnel. The Contractor shall designate an on-site supervisor who shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for performance of work. An equally qualified alternate supervisor shall be provided to act on behalf of the supervisor during his/her absence. The supervisor and alternate shall be designated as key personnel and be able to read, write, speak, and understand English, and have full authority to act for the Contractor. The Contractor shall provide the telephone number of the supervisor and alternate to the CO within ten calendar days after award of the contract. The Contractor shall immediately notify the Contracting Officer’s Representative (COR) and CO in writing when a decision to terminate an employee has been made. The Contracting Officer may, in writing, require the Contractor to remove from the work any employee who the Contracting Officer deems incompetent, careless or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment or Government owned property. No persons, not employed by the contractor will be allowed on the premises during the performance of duties. No subcontracting to be authorized. The Forest Service Office is a non- smoking building. The Contractor shall insure his/her employees do not smoke inside the building.

Performance Standard: The supervisor or alternate shall be on-site and accessible during (times of performance) working hours 4:30pm to 6 am.

Performance Measurement: The Government will document, in writing, those instances where the supervisor or alternate have not responded to calls or are not available to meet.

3. Quality Control Program. The Contractor shall establish a Quality Control Program to ensure the requirements of the contract are met. It shall be submitted to the CO as part of the technical portion of the bid package prior to award of the contract. Any amendments shall be submitted to the CO for approval at least ten days prior to their proposed implementation. The quality control program shall, at a minimum, include:

a) An internal inspection system covering all the services performed including a checklist that will specify areas to be inspected by Contractor personnel on both a scheduled or unscheduled basis and the title of the individual(s) who will do the inspection.

b) A method for identifying deficiencies in the quality of services performed and for proposing any corrective action to be taken.

c) A method for ensuring all keys and/or security access codes issued to the Contractor by the Government are not lost, misplaced, and are not used by unauthorized persons.

d) A file of all inspections conducted by the Contractor and the corrective actions taken. This documentation shall be made available to the Contracting Officer Representative for review upon request.

4. Operating Plan. As part of the Technical portion of the bid package prior to award of the contract, and annually thereafter, the Contractor shall submit to the CO an Operating Plan with a schedule of all services to be performed. The Schedule shall indicate the time of day, the type of work to be performed and its frequency of performance (daily, weekly, monthly, quarterly, semi-annually, annually), the areas to be worked, and the estimated time to complete the work in each area. The Operating Plan shall also include a list of all cleaning supplies to be used, subject to the COR approval. The Contractor shall notify the COR in writing at least 14 calendar days prior to the intended use of any chemicals which include a Material Safety Data Sheet (MSDS), all of which are subject to the approval by the COR.

Once a month, when the invoice is submitted, the Contractor will provide to the COR a listing that identifies all scheduled work that was completed during this time period. The format of this document shall be approved by the COR.

At the beginning of the contract, and annually thereafter, a survey will be conducted by the COR to confirm that the figures provided are accurate. Agreement will be noted in the Operating Plan. Any changes to these figures shall be brought to the attention of the CO and, if necessary, an appropriate contract modification will be considered.

The Contractor shall be directly responsible for instructing employees in utility conservation practices. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees. Lights shall be used only in areas at the time when work is being performed. Water faucets or valves shall be turned off after the required usage is complete. Windows shall be closed and lights and fans turned off when not in use. Government telephones shall not be used for personal reason, or for any toll or long distance calls. The Contractor shall notify the COR whenever a building deficiency is identified (e.g., chemical spill, leaking pipe, stopped up sink, power outage, doors or other equipment that appear to be working improperly) and post as out of order.

It is the responsibility of the Contractor to ensure that the janitor closet is kept clean, free of unpleasant smells, and neat and orderly at all times.

It is the responsibility of the Contractor to ensure that all articles of possible personal or monetary value found by the Contractor’s employees are turned into the COR.

It is the responsibility of the Contractor to secure the building upon completion of work and close and lock any doors and entry gates.

The contractor shall be liable for any damage to Government property other than normal wear and tear which occurs during time on the job.

5. Key Control. The Contractor will be issued keys and/or security access codes by the Government for office access at the time of contract award. No keys shall be duplicated unless authorized in writing by the COR. The supervisor shall issue keys to Contractor employees and be responsible for their return.

The Contractor shall report the occurrence of a lost key immediately to the COR. The Contractor shall be required to replace or to reimburse the Government for replacement as a result of the Contractor losing keys.

The Contractor shall prohibit the use of keys and access codes issued by the Government by any persons other than the Contractor’s employees. The Contractor’s employees shall prohibit entrance to the building by other than Contract employees engaged in the performance of contract related work.

6. Hazard Communication Training. The Contractor shall provide employees with Hazard Communication training within one month after award of the contract or within one month after hiring a new employee. Per OSHA 29 CFR 1910.1200 Hazard Communication Standard, this training also includes instruction on the appropriate handling of chemicals requiring a Material Safety Data Sheet. Risk of loss of life or risk of injury to the Contractor or to his/her employees shall be assumed by the Contractor.

7. Workers Compensation Insurance. The Contractor shall provide evidence of Worker’s Compensation Insurance or a letter from the State Department of Industrial Relations exempting the Contractor from the requirement. NOTE: A contractor working alone is not required to carry the insurance.

8. Property and Personal Damage. The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or his agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government.

SPECIFIC TASKS AND QUALITY AND PERFORMANCE STANDARDS

The Contractor through innovation, technology, or other means, shall perform the work in this contract at frequencies necessary to meet the quality and performance standards. Evaluations of the Contractor’s work will be based on these standards, and shall be conducted by the COR as close to the time that the cleaning tasks are completed.

Listed below are the specific tasks and the performance standards the Contractor is required to meet in this contract:

1. Restrooms: Shall be cleaned twice weekly with a disinfectant cleaner. Fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Urinals/bowls shall be cleaned as far into the trap as possible and under the inside rim. Removal of stains with soap grit or grit cake is allowed; however, the use of toilet bowl cleaners, acids, or strong alkalis which tend to damage glaze shall not be allowed. Cleaning shall include the seat, interior/exterior of bowl/urinal, flush valve, and polishing pipe. Maintain traps free from odor. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, and graffiti. The full surface area of all stall partitions, doors, and waste receptacles shall be damp wiped utilizing a multipurpose (disinfectant-deodorizer) cleaner. Restroom supplies, including paper towels, toilet paper, and liquid hand soap, shall be replenished as needed to maintain an adequate supply at all times. Restrooms shall be free of discarded material and waste receptacles shall be emptied. Trash shall be collected and put into government provided dumpster. Waste receptacles shall be lined and kept free of trash, dirt, stains, and debris. Flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter, damp mopped, and washed as the only method of wet cleaning, using disinfectant cleaner. .

Performance Standard: Fixtures shall be free of smudges, marks, spots, or unsightly discoloration. Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings. Corners, crevices, moldings, and ledges shall be free of all dust and dirt. The least amount of water, soap solution, or water cleaner solution required to remove dirt and rinse floors shall be used. Flooding of floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

Performance Measurement: The Government will inspect restrooms on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

Office spaces: Shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces. Desks with papers, computers and keyboards will not be dusted.( The Contractor shall prohibit his/her employees from disturbing papers on desks, opening desk drawers or cabinets, or using office equipment provided for official Government use). Trash shall be collected from work areas and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically two times a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet.

Carpets shall be dried within 24 hours to prevent mold growth. All floors without carpet will be free of debris, grime and grease from the floor surface. Mop and mop bucket will be clean and stored appropriately for reuse. (Office space includes mini blinds and vertical blinds)

Performance Standard: Furniture and blinds shall be free of visible dust and trash cans shall be emptied twice weekly. Carpeted areas and molding shall be clean and free of dust balls, visible dirt, and other debris. Non carpeted area shall be free of debris, grime, and grease.

Performance Measurement: The Government will inspect office space on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

2. Main lobby, entrance ways, porches, access walks, and hallways: shall be free of obvious surface dust, dirt, debris, carpet stains, trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches will be free of obvious dust, dirt, oil spots, or smudged surfaces. Assure that walls, baseboards, and other surfaces remain free of spots, residue, and marks. Wood doors and other wood surfaces shall be free of obvious dirt, stains, and streaks. Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces shall be free of obvious dirt, stains, and streaks. Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor shall be dusted. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Vacuuming will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically two times a week. There are to be no areas of deterioration of fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth. Trash shall be collected and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, debris, and odors. Interior and exterior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges. Surrounding and adjacent areas shall be free of standing water, drips, or watermarks. Outside ashtrays and walkway shall be free of accumulated butts.

Performance Standard: Furniture shall be free of visible dust and smudges and trash cans shall be emptied twice weekly. Corners, crevices, moldings, and ledges shall be free of all dust. Carpets shall be vacuum cleaned and free of dust balls, dirt, and other debris. All glass shall be clean and free of dirt, grime, dust, streaks, watermarks, and spots and shall not be cloudy. Thresholds shall be clean and free of oils, grease, dirt, and grime. Washed glass shall be clean and free of dirt, grime, streaks, and excessive moisture and shall not be cloudy. Window sashes, sills, woodwork, and other surrounding interior glass shall be wiped free of drippings and other watermarks.

Performance Measurement: The Government will inspect the main lobby, hallways, and entrance ways on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

3. Drinking fountain: Shall be free of dirt, stains, watermarks, and all other debris or encrustation. Drinking fountain will be sanitized and present a luster appearance.

Performance Standard: The stainless steel surface shall be clean and bright, and free of dust spots, stains, and streaks. Drinking fountain shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation. There shall be no mineral or calcium buildup on bubbler.

Performance Measurement: The Government will inspect the drinking fountain on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

4. High cleaning surfaces above 70 inches: Shall be cleaned free of obvious dust and cobwebs monthly. This does not include removal of vents, tiles, or fixtures for accomplish high cleaning.

Performance Standard: Surfaces shall be clean and free of dust.

Performance Measurement: The Government will inspect these high cleaning surfaces on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

5. “Kitchen” ar ea in the main of f ice buildin g, and Utility Sink : Shall be free of obvious dirt debris and extraneous matter. Trash shall be collected twice weekly and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Counter and sink surfaces shall be cleaned twice a week with a disinfectant cleaner. Surfaces shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Flooring shall be free of dirt, debris, and foreign matter, damp mopped as the only method of wet cleaning, using disinfectant cleaner.

Performance Standard: Floors shall be clean and free of trash and foreign matter with no dust or dirt left in corners, crevices, molding, and ledges, and be free of streaks, mop strand marks, and skipped areas.

Performance Measurement: The Government will inspect the kitchen area on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

6. Carpet Cleaning and Floor Surfaces: Shall be performed at a frequency that will protect the integrity of the carpet and prolong wear, typically twice yearly once in the spring, and once in the fall. All carpet areas shall be shampooed with a commercial machine leaving them free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

Non carpet areas shall be completely removed of old finish, taking care to not splash or mar furniture, baseboards or walls during process. Application of self polish finish shall be applied to non carpeted floors per common industrial standards. Cement floors are not to be waxed. This service is typically performed quarterly.

Performance Standard: Carpets shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Non carpet areas shall be free of old wax and application of self polish finish applied per industrial standards.

Performance Measurement: The Government will inspect carpets and floor surfaces on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

7. Exterior and Interior Window Cleaning: Shall be performed at a frequency that will maintain windows clear form steaks, film, stains, and mineral deposits, typically three times yearly for exterior and three times yearly for interior. To include storm doors, glass doors, and storm windows. Windows sashes, sills, and surrounding woodwork shall be left clear of oblivious drippings or water marks.

Performance Standard: Windows shall be free of obvious spots, film, stains, and watermarks. Window sashes, sills, and surrounding woodwork shall be left clear of obvious drippings and water marks.

Performance Measurement: The Government will inspect windows on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

In the event of occupants working overtime, it will be the responsibility of the Contractor to arrange the cleaning schedule so as to cover the occupied area. Any proposed cleaning preformed prior to 4:30 shall be approved or denied by the COR. Times of performance can be negotiated with the COR during fire season, provided that the Contractor provides written request to the COR no less than 24 hours in advance.

LICENSES AND INSURANCE

The Contractor shall obtain necessary licenses and insurance needed to perform this contract.

GOVERNMENT-FURNISHED MATERIALS AND SERVICES

The Government shall provide: Keys and security access codes to any gates and building(s).

Space will be assigned, as available in the building, for the storage of an inventory of supplies and equipment, which will be used in the performance of work under the contract. The Government will supply containers outside the building for disposal of trash and refuse. The Government will furnish electricity and water for required activities related to the contract only. The Government will not be responsible in any way for damage or loss of parts or equipment.

CONTRACTOR- FURNISHED MATERIALS AND SERVICES

The Contractor shall provide all supervision, labor, materials, supplies, and equipment required (to include ladder) to meet the terms of the contract. Supplies include not only cleaning supplies, but also toilet paper (quality 2-ply), paper towels (Bi-fold, industrial), hand soap (individual liquid hand soap for pumps), toilet seat covers, Restroom deodorizers (Airwick or equivalent, not plug-ins) and plastic trash bags for the various trash cans/bins. All applicable Contractor-furnished equipment shall include bumper/guards to prevent marking or scratching of fixtures or building surfaces.

These supplies and materials shall be of a quality and type customarily utilized by other Contractors engaged in the profession of providing janitorial services. The products utilized will comply with biobased and/or post-consumer/recycled content. As an example (not inclusive of all needs):

Multipurpose Cleaners - Minimum Biobased content: 56% Graffiti and Grease Removers - Minimum Biobased content: 34% Glass Cleaners - Minimum Biobased content: 49%

In the performance of this contract, the Contractor shall make maximum use of biobased products (see FAR 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts), and see information on Sustainable Operations starting on page 24, unless the product cannot be acquired:

1. Competitively within a time frame providing for compliance with the contract performance schedule;

2. Meeting contract performance requirements; or

3. At a reasonable price.

Contractor must utilize cleaning and sanitary supplies from Ability One per FAR 52.208-9 (see page 25).

A minimum two-week supply of restroom supplies must be kept on site. No flammable liquids shall be stored in the buildings.

The Contractor must be responsible for instructing company employees in appropriate safety measures. The Contractor shall provide, place and remove appropriate warning signs for wet or slippery floor areas caused by cleaning or waxing applications. Cloths, mops or brushes containing a residue of wax or other combustible material subject to spontaneous ignition shall not be stored inside the building.

Five (5) days prior to the starting date of the contract, the Contractor shall submit to the COR a list giving the name of the manufacturer, the brand name, and Material Safety Data Sheets with the intended use of each of the materials the Contractor proposes to use in the performance of the work. Contractor shall not use any materials which the COR determines to be unsuitable for said purpose, or harmful to the surfaces to which it is to be applied. Any material which the COR suspects of not meeting safety standards shall be tested by a recognized testing laboratory at the Contractor’s expense.

Before implementing any change that will result in a change to the contract price, the contractor shall submit the Contracting Officer a price proposal within 30 calendar days following receipt of the change. An equitable adjustment (increase or decrease) will be negotiated, if applicable, under the “Changes” clause of the contract.

All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Inoperable equipment is not cause for cleaning work not to be performed.

The Contractor shall provide protective gloves, safety eyeglasses, and any other safety equipment needed to execute the contract.

BEYOND CUSTOMARY CLEANING

Any situation requiring cleaning services beyond those normally encountered in routine cleaning work will be considered “beyond customary cleaning”. Situations requiring this type of cleaning will be referred to the Contracting Officer or COR prior to commencing work. If the Contracting Officer determines that the situation requires extra effort on the part of the Contractor, equitable reimbursement will be provided to the Contractor for the level of effort over and above that normally required, (e.g. fire or flood damage, construction work, etc.). Residue from relocating furniture or litter left from meetings or routine gatherings are not considered beyond customary cleaning.

SUBCONTRACTING:

There will be no Subcontracting allowed with this contract. Contract performance will be by the contractor and/or their employees.

CONDUCT

General

All work under this contract shall be performed in a skillful and workmanlike manner. The Contracting Officer may, in writing, require the Contractor to remove from the work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment, or any Government-owned property.

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity, and shall be responsible for taking such disciplinary action with respect to the employee(s) as may be necessary.

The Contractor shall prohibit his/her employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephones or office equipment provided for official Government use.

The Contractor will be notified of non-compliance and will be requested to correct the condition at the Contractor’s expense.

The Contractor will not be allowed to have any persons (family members or otherwise) under the age of 16 years on the premises to either work or accompany the Contractor or his/her employees during performance of the contract.

Specific Conduct

The following restrictions apply to the Contractor and Contractor’s employees:

a. Smoking: All buildings are non-smoking buildings. The Contractor shall not smoke inside the building.

b. Gambling: The Contractor shall not participate in games for money or personal property while on Government property.

c. Alcoholic Beverages and Narcotics: The Contractor shall not be under the influence of, use, or be in possession of any narcotic drug, hallucinogenic, marijuana, barbiturate, amphetamine, or alcohol while entering on or on Government property. This prohibition will not apply in cases where the drug is being used as prescribed for a patient by a licensed physician.

d. Soliciting or Vending: The Contractor shall not solicit or sell any items while on Government property.

e. Firearms: The Contractor shall not be in possession of any firearms in any of the buildings.

f. Pets: Contactor may not bring pets into the buildings.

Miscellaneous

g. Report fires and hazardous conditions either in person, by phone, or by note, depending on severity.

h. Turn in items found to the lost and found box located at reception desk or to the COR.

a. Report any unusual traffic in parking lots to the COR.

b. Mechanical equipment controls for heating, ventilation, and air-conditioning system are not be adjusted by the cleaning crew workers.

c. Cleaning of carpet, floors, and counter tops will be performed according to manufacturer’s instructions or industry standards.

d. Protect Government property, buildings, materials, equipment, supplies, records, and data against unauthorized access, loss, or damage.

e. Make a daily tour on each work-day to ensure that all appliances are shut off or disconnected; ensure that no smoldering, smoking, or burning materials are in trash receptacles or holding areas.

f. Establish a system for custodial workforce personnel to report potentially hazardous conditions and broken or slippery floor surfaces, etc.

g. Prepare reports of accidents and fires and submit to the COR; maintain and make available all records in connection with protection activities.

h. In the event of emergency or unusual occurrences adversely affecting the interest of the Government, summon appropriate assistance, such as the fire and/or police department, and immediately thereafter notify the COR.

SUPERVISION

The Contractor shall arrange for satisfactory supervision of the contract work. The Contractor or one of its supervisors shall be available at all times, when the contract work is in progress, to receive notices, reports, or requests from the Contracting Officer or COR.

The Contractor shall provide in writing to the COR at least five (5) days prior to the contract starting date the names, telephone numbers, and addresses of on-site supervisors. The term “on-site supervisor” and “alternate on-site supervisor” means a person designated in writing by the Contractor who has the authority to act for the Contractor on a day-to-day basis at the work site and to accept and sign for notices of deductions, inspection reports, and all other correspondence on behalf of the Contractor. The on-site supervisor is required to be fully conversant in English.

AG-04R4-P-16-0005

Sweet Home RD Janitorial Services

SECURITY OF PREMISES

SECURITY

The Contractor shall not enter desks or files, nor make her/himself familiar with the correspondence or other documents left in baskets or otherwise exposed to view, excluding such materials displayed for public information. All office equipment, including computers, copiers, fax machines, telephones and exercise equipment is not to be used by the Contractor or the Contractor’s employees.

The Contractor will close any open window, shut off lights, and lock all exterior doors that have been left unsecured. The building is considered closed for business between 4:30 p.m. and 8:00 a.m daily, and all day on weekends and Federal Holidays.

The Contractor shall report to the COR any instance (by specific locations) of having to perform lockup, or to shut windows beyond the 6:00 pm timeframe.

Offices with doors closed will be opened only during the period of cleaning services. They will not be left unattended and open unless found that way. Any room tagged “Do Not Enter” or “No Janitorial Service” will not be entered or serviced until further notice to proceed is given from the occupant.

While fulfilling the duties of this contract, only authorized Forest Service Personnel, the Contractor and the Contractor’s employees will be allowed in the building during closed office hours.

The Contractor shall place an “Out of Order” sign on any plugged toilets, sinks or drinking fountains and report it to the COR.

The Contractor shall ensure that all lights shall be turned off after each room or area has been serviced. The Contractor shall comply with the requirements identified in pages 21-23 of this solicitation regarding Contract Personnel and Contractor Background Checks. Procedures for the background checks will begin upon contractor acceptance of contract.

PROPERTY AND PERSONAL DAMAGE

The Contractor shall assume all risk of loss or damage to his/her equipment and injury to himself/herself or his/her employees, and shall hold and save the Government and its employees harmless from liability of any nature or kind resulting from performance of this contract, except for negligent acts of Government employees.

The Contractor shall be responsible for all damage to property and to persons, including third parties, that occur as a result of his/her agent's or employee's fault or negligence. The term "third parties" is construed to include employees of the government.

SECTION D- PACKAGING AND MARKING

{For this Solicitation, there are no clauses in this Section}

SECTION E- INSPECTION AND ACCEPTANCE

AGAR 452.246-70 INSPECTION AND ACCEPTANCE

(a) The Contracting Officer or the Contracting Officer’s duly authorized representative will inspect and accept the supplies and/or services to be provided under this contract.

(b) Inspection and acceptance will be performed randomly at the USDA Forest Service, Sweet Home Ranger Station.

(End of Clause)

GOVERNMENT INSPECTION

The Government will visually inspect the Contractor’s performance on a random basis under this contract to ensure compliance with contract guidelines. The COR will record inspection observations and will document deficiencies through a written inspection report provided to the Contractor. When unacceptable performance is observed, the COR will meet with the Contractor’s on-site supervisor to review the inspection report and ensure that the Contractor has an understanding of the unacceptable services. The preferred method to resolve deficiencies is to allow re-performance to correct the deficiencies. The Contractor shall be provided with the opportunity to correct substandard performance within one business day. When substandard performance is not corrected within the specified timeframe or the Contractor refuses to re-perform the service, the unsatisfactory service is then logged as a deficiency.

PERFORMANCE OBJECTIVES

The Contractor service requirements are summarized into performance objectives that relate directly to the essential services provided. The stated performance thresholds are the minimum acceptable levels of service for each stated requirement. All aspects of Contractor performance are subject to Government surveillance, and absence of any contract requirements from the Performance objectives identified below will not detract from the enforceability, nor limit the rights or remedies of the Government under other contract clauses.

Performance Objective
Performance Threshold
Perform all services required in accordance with the Statement of Work on weekly basis
Not to exceed 1 valid complaint of unsatisfactory per week

CONTRACTOR QUALITY CONTROL PLAN

A. Quality Control Plan

The Contractor shall provide a Quality Control Plan (QCP) as part of this Technical Proposal. The Plan must demonstrate how the Contractor shall assure that quality of performance meets the objectives and requirements of the contract. The QCP shall specify:

· How quality will be monitored to ensure performance standards are met.

· How the work will be supervised.

· Identify the personnel responsible for performing quality control.

· How results of the monitoring will result in quality performance.

· Create a checklist for inspection of the building that covers all services stated in the “Performance Standards and Guidelines”.

· A system to ensure that the Contractor’s employees are notified of any deficiencies in their area of responsibility.

· A plan to monitor and correct customer complaints.

· A plan for immediately forwarding customer complaints that are not the responsibility of the Contractor to the COR.

B. Contractor Quality Control Inspection

The Contractor shall assure themselves that performance meets contract specifications, in accordance with FAR 52.212-4, Contract Terms and Conditions -- Commercial Items, paragraph (a), prior to requesting the Government to inspect for payment or acceptance. The Contractor shall contact the Contracting Officer upon completion of a unit. The Contracting Officer may observe the Contractor’s inspection at any time and shall otherwise have unlimited access to the inspection data.

Failure by the Contractor to implement the approved plan and pursue it diligently from the commencement of the contract may be considered grounds for default.

SECTION F – DELIVERIES AND PERFORMANCE FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these addresses: www.arnet.gov/far/ www.usda.gov/procurement/policy/agar.html

FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES

52.242-15Stop Work Order (AUG 1989)
52.242-17Government Delay of Work (APR 1984)

AGAR-452-211-74 PERIOD OF PERFORMANCE (FEB 1988)

Base Period: January 1, 2016 to December 31, 2016 Optional Period 1: January 1, 2017 to December 31, 2017 Optional Period 2: January 1, 2018 to December 31, 2018

REPORTING REQUIREMENTS

The Contractor shall prepare and submit the following deliverables in accordance with the schedule below (documents should be submitted to Contracting Officer (CO):

Item No.
Description
Copies To
Due Date
01
Quality Control Plan
CO, COR
Within 5 days of award
02
Inspection Checklist
COR
Daily/Weekly: Janitorial Closet
03
Service Call Log

Daily, As deficiency occurs

Inspection Reporting The contractor shall utilize the Inspection Checklist, as specified above. The checklist should show the status of all work completed daily, weekly, and monthly, and initialed at completion.

Service Call Log - Deficiency Reports The contractor shall submit deficiency reports to the Service call log daily, as the deficiency occurs or is reported. Deficiency reports should be addressing those areas not cleaned and the reason for not cleaning them. Deficiencies include, but are not limited to the following: deficiencies in building equipment or damage to the building such as defective ballast; missing/broken/inoperable soap dispensers; stopped-up urinals or commodes; in adequate government provided supplies. Likewise, the government will use the log to report concerns to the janitorial staff.

SECTION G – CONTRACT ADMINISTRATION DATA

AGAR 452.215-73 POST AWARD CONFERENCE (NOV 1996)

A post award conference with the successful offeror is required. It will be scheduled and held within 10 days after the date of contract award. The conference may be held at the Headquarters of the Willamette National Forest, Springfield Oregon, or at the Sweet Home Ranger Station.

Contractor designated representative or foreman (whomever the Contractor will have on the site) shall be present at the prework conference.

DESIGNATION OF CONTRACTING OFFICER'S REPRESENTATIVE

The Contracting Officer designates the Contracting Officer's Representative (COR).

The COR is responsible for administering the performance of work under this contract. In no event, however, will any understanding, agreement, modification, change order, or other matter deviating from the terms of this contract be effective or binding upon the Government unless formalized by proper contractual documents executed by the Contracting Officer prior to completion of the contract.

The Contracting Officer should be informed as soon as possible of any actions or inactions by the Contractor or the Government, which will change the required delivery or completion times stated in the contract, and the contract will be modified accordingly. (This does not apply to individual task assignments which were issued by the COR provided they do not affect the delivery schedule or performance period stated in the contract.)

On all matters that pertain to the contract terms the Contractor must communicate with the Contracting Officer. Whenever, in the opinion of the Contractor, the COR requests effort outside the scope of the contract, the Contractor should so advise the COR. If the COR persists and there still exists a disagreement as to proper contractual coverage, the Contracting Officer should be notified immediately, preferably in writing if time permits. Proceeding with work without proper contractual coverage could result in nonpayment or necessitate submittal of a contract claim.

CONTRACTOR'S REPRESENTATIVE

The Government may, at its option, suspend work with full count of contract time continuing, if the Contractor fails to provide a Contractor's Representative (1) conversant in the English language and (2) able to read and understand the contract.

SUPERVISION

The Contractor shall arrange for satisfactory supervision of the contract work. The Contractor or one of its supervisors shall be available at all times, when the contract work…

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