Cabinet_Janitorial_AG-02RC-S-17-0034.rtf

RFQ AG-02RC-S-17-0034 Janitorial Services – Cabinet Ranger Station Page 7 of 45 RFQ AG-02RC-S-17-0034 Janitorial Services – Cabinet Ranger Station Page 1 of 45

SERVICES AND PRICES

Janitorial Services

AG-02RC-S-17-0034

Kootenai National Forest Cabinet Ranger Station Sanders County, Montana

SCHEDULE OF ITEMS

ITEM 1 – BASE YEAR (05/01/2017 – 03/31/2018)

SUB-ITEM

NUMBER DESCRIPTION QUANTITY UNIT UNIT PRICE TOTAL______

1.1 Main Office 11 Months $___________ $________________

1.2 Shop Warehouse Bathroom 11 Months $___________ $________________

TOTAL PRICE – ITEM NO. 1 $_________________

ITEM 2 – OPTION YEAR 1 (04/01/2018 – 03/31/2019)

SUB-ITEM

NUMBER DESCRIPTION QUANTITY UNIT UNIT PRICE TOTAL______

2.1 Main Office 12 Months $___________ $________________

2.2 Shop Warehouse Bathroom 12 Months $___________ $________________

TOTAL PRICE – ITEM NO. 2 $_________________

ITEM 3 – OPTION YEAR 2 (04/01/2019 – 03/31/2020)

SUB-ITEM

NUMBER DESCRIPTION QUANTITY UNIT UNIT PRICE TOTAL______

3.1 Main Office 12 Months $___________ $________________

3.2 Shop Warehouse Bathroom 12 Months $___________ $________________

TOTAL PRICE – ITEM NO. 3 $______________

TOTAL PRICE BASE AND ALL OPTIONS $______________

QUOTER REQUIRED TO SUBMIT INFORMATION BELOW TO BE CONSIDERED FOR AWARD:

Signature:

Phone:

Printed Name:

Fax:

Business Name:

DUNS #:

Address:

Email:

*NOTE: SEE PAGE 33 (FAR 52.212-2 Evaluation - Commercial Items AND FAR 52.212-1 Instructions to Offerors-Commercial Items)

1.0. GENERAL PERFORMANCE WORK STATEMENT (PWS) AND GENERAL SPECIFICATIONS

GENERAL OBJECTIVE

1.1. SCOPE OF WORK

This contract is to provide Janitorial Services for the Cabinet Ranger District Office of the Kootenai National Forest in Trout Creek, Montana. The Contractor shall provide all personnel, equipment, labor, supervision, transportation, supplies and materials (including safety, except those supplies and materials designated as Government-furnished), and incidentals necessary to perform all work in accordance with the specifications, terms, and conditions of this contract.

1.2. DESCRIPTION AND LOCATION. The janitorial work to be performed is located at the Cabinet Ranger Station approximately 2 miles west of Trout Creek, Montana located at 2693 Hwy 200, Trout Creek, MT, 59874. Janitorial services are required for the following buildings:

Main Office Main Office. The main office floor area consists of approximately 7,980 square feet divided into 11 rooms (7 carpeted 2 vinyl, 2 ceramic tiled bathrooms) off of the west hallway; 8 rooms (7 carpeted & 1 ceramic tile) off of the north hallway; front office area (desk area carpet – visitor area ceramic tile and 2 ceramic tiled bathrooms) and conference/kitchen area (carpet floors with side entrance vinyl.) All hallways vinyl with splash boards and four restrooms all ceramic tile. The basement area consists of 2 rooms (concrete floors), one bathroom (vinyl floor) and stairway-rubberized flooring. This building has a total of five entrances.

Warehouse Shop Bathroom. Consists of approximately (25 square feet) with one toilet stall, one sink. The floor is concrete.

1.3. PERFORMANCE BASED SERVICE CONTRACT. This contract is being solicited as a performance based commercial contract. Performance based means the Contractor is responsible for an end product/service. If an end service is not provided, an adjustment to the payment may be made. A commercial item contract streamlines the terms and conditions to resemble those already used in the everyday marketplace.

1.4. PRE-BID INSPECTION AND TOUR. A pre-bid inspection is available at the Cabinet Ranger Station. Contact Katelyn Miller at 406-827-0717 for an appointment.

1.5. PREWORK CONFERENCE. Prior to commencement of work, the Contractor shall arrange a meeting with the Contracting Officer to discuss the contract terms and work performance requirements. The Contractor will be notified of acceptance or required modifications to the Quality Control Plan and Safety Plan before the end of the first month of work. The Quality Control Plans shall include all items listed under 1.9 and the Safety and Security Plan shall include items under paragraph 1.15 of this section.

1.6. CONTRACTOR REPRESENTATIVE. The Contractor shall designate a representative during performance of the contract and until the work is completed and accepted, the Contractor shall directly supervise the work or assign a competent superintendent to be at the work site during Contractor’s established work schedule. The superintendent shall be designated in writing with a copy of such designation provided to the Contracting Officer prior to the contract start date. The superintendent must have authority to act for the Contractor, and be acceptable to the Contracting Officer. The superintendent may be the same individual who cleans the facility. The Contractor representative shall be available during normal working hours, at the site of work, with Government personnel designated by the Contracting Officer to discuss and resolve performance issues. The Contractor representative shall have authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor representative must be able to read, write, speak, and understand English.

1.6.1. CONTRACTOR EMPLOYEE QUALIFICATIONS. The Contractor shall employ personnel qualified to perform janitorial work. The following standards shall be met (See clause AGAR 452.237-74 Key Personnel, page 19):

Contract Administration:

Contractor Administration:

Contract Administrator: Overall authority of the contract in daily operations. Approver of Safety and Security Plan, Quality Control Plan and Work Schedule. Minimum of two years positive contract management experience working under government or private contracts.

Site Superintendent/Supervisor: The supervisor shall have, as a minimum, two successful years of recent experience supervising or directing janitorial services for a commercial office building. The supervisor shall be able to read, write, and communicate in English and must be an employee of the awarded contractor.

Quality Assurance Administrator: The Quality Assurance administrator must be an individual on site or available to make a minimum of weekly inspections. Must have a minimum of two years’ experience working under janitorial services, conducting inspections, and initiating corrective measures.

Other Contractor Employees: The personnel employed by the Contractor shall be capable employees, trained with sufficient experience to perform janitorial and related services as specified in this contract. All personnel shall receive close and continuing first line supervision by the Contractor.

1.6.2. SUBCONTRACTING. The Government reserves the right to approve or disapprove any subcontractors selected. Therefore, the Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor's request for approval shall be written and include the specific work to be accomplished by the subcontractor (a SF-1413 form will be used for all sub-contractor requests).

1.7. CONTRACTING OFFICER (CO). The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and finding. The Contracting Officer can appoint representatives to act on their behalf.

1.8. CONTRACTING OFFICER REPRESENTATIVE (COR). A COR will be appointed to monitor the Contractor’s performance and have the right to inspect and accept or reject the services as required by the contract. The name and telephone number of the COR under the contract will be furnished to the Contractor in writing by the Contracting Officer. If a COR is not appointed, at a minimum, an inspector will be appointed to inspect work performed.

1.9. QUALITY CONTROL PLAN. The Contractor shall develop and maintain a quality control program to ensure janitorial services are performed in accordance with commonly accepted commercial practices and services identified in this Performance Work Statement (PWS). The Contractor shall develop and implement procedures to identify, prevent and ensure non-performance and continual repeat of defective services does not occur. A written Quality Control Plan shall be included with the Response to this Solicitation to the Contracting Officer. Records of quality inspections shall be kept and made available to the Government throughout the performance of this contract. Quality Control plan shall include the items listed below.

(1) The Quality Control Plan must address quality of workmanship and outline intent to meet the standards outlined in the Performance Work Statement on a daily basis (Monday through Friday and weekends if necessary through fire season – June through September). The plan shall address the process used to find and correct discrepancies with and without government involvement.

(2) A description of the inspection plan to cover all services and all facilities performed under this contract. The plan shall include the frequency of inspections to meet a daily use requirement, the name and title of the inspector, and a description of how the inspections will be conducted. Include proposed inspection documents.

(3) The plan shall include all areas of the buildings that are to be serviced by this contract. It must include a plan for identifying and correcting performance deficiencies before they become unacceptable.

(4) A description of the records to be maintained to document inspections, and corrective and preventative action to be taken.

(5) The records of inspections shall be kept at the work site throughout the contract performance period, and the report, or copies of the reports, made available, within three working days, to the Contracting Officer or Contracting Officer’s Representative (COR) upon requested.

1.10. QUALITY ASSURANCE. The Government may inspect contract services using a variety of methods however, the primary means of inspecting all types of work is the periodic method. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with the requirements set forth in the contract. The COR may inspect by watching actual task performance, physically checking a completed task (both scheduled and unscheduled), checking a management information report; investigating customer complaints and/or surveys; conferring with building occupants/managers; or any combination of the above; or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this Performance Work Statement. All scheduled or unscheduled COR/inspector inspections will be completed at the completion of the janitorial shift or at the beginning of the next day of work.

1.10.1 GOVERNMENT SURVEILLANCE. The Government will monitor the Contractor’s performance under this contract. The Government, through its’ COR, will be monitoring the Contractor’s performance on a continuous basis. All monitoring observations will be recorded by the Government and maintained in the contract folder. When an observation indicates defective performance, the COR will request the Contractor’s representative to confirm defective work and perform corrective work as needed. The Government will also perform visual inspection of the Contractor’s inspection results. The Contractor shall be required to rework the effort until the performance objective is achieved, or a payment deduction could be taken.

1.11. PERFORMANCE REQUIREMENTS SUMMARY (PRS). The contract service requirements are summarized in the PRS and relate directly to required services. The performance standard briefly describes the minimally acceptable levels of service required for each item. The PRS and the Contractor’s Quality Control Plan provide information on contract requirements, the expected level of Contractor’s performance and the expected method of Government surveillance and confirmation of services provided. Procedures as set forth in FAR 52.212-4(a) Contract Terms and Conditions – Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

1.12. SAFETY AND MAINTENANCE PROBLEMS. The Contractor shall be responsible for training and instructing its employees in appropriate safety measures. Cloths, mops, or brushes containing a residue of wax or other combustible materials subject to spontaneous ignition shall be disposed of or stored outside the building. The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present. Any fire hazards, conditions such as slow or clogged drains, broken pipes, locks or doors/windows that do not close properly, and items in need of repair shall be reported to the Contracting Officer. Notification shall be done by phone and/or by written notice depending on the urgency of the problem.

1.13. CONDUCT. All work under this contract shall be performed in a skillful and workmanlike manner. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity, and shall be responsible for taking such disciplinary action with respect to the employee(s) as may be necessary. The Contractor shall prohibit his/her employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephones or office equipment provided for official Government use. The Contracting Officer may, in writing, require the Contractor to remove from the work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable, for verifiable reasons or problems associated to this contract. No persons other than Forest Service personnel and Contractor’s employees 16 years of age or older shall be on the premises during performance of the work.

Contractor’s personnel may not smoke on Government premises. Contractor’s personnel may not use any Government telephone except for emergency calls to police or fire departments.

The Contractor shall provide a list of all employees that will be working under this contract to the Contracting Officer within 30 days prior to the start of work (See Clause AGAR 452.237-74 Key Personnel - Contract Administrator, Superintendent/Supervisor, and Quality Assurance Administrator - need to be identified in the Contractors technical response). All contractor personnel working under this contract will be required to meet Forest Service Security requirements and be authorized to access the building prior to start work under this contract. Names of any new employees added to this list must be provided to the Contracting Officer and approved prior to the new employee gaining access to the facilities.

1.14. WORK SCHEDULE. The Contractor shall submit an annual schedule for services described in the Performance Work Schedule for approval at the pre-work conference identifying the date and time services are to be performed. This schedule will include proposed dates for additional tasks such as window cleaning and carpet shampooing. Any changes need to be coordinated with and approved by the Contracting Officer. The agreed to schedule can be revisited at any time by the Contracting Officer.

When the cleaning schedule is less than daily, the schedule shall be adjusted by mutual agreement between the Contractor and Contracting Officer for recognized Federal Holidays.

1.15. PHYSICAL SECURITY/SECURITY PLAN. The Contractor shall be responsible for securing the premises during and upon completion of each service; suck as locking outside doors, closing windows, and turning off fans and lights when night cleaning is finished in any area, unless otherwise directed by Forest Service personnel then in attendance.

The Contractor will be responsible for locking the outside doors on all contract area buildings before he/she leaves the premises at the completion of each night's cleaning operation. A key or code will be issued to the Contractor. Such key is the property of the Government and will be returned upon the expiration of the contract, or sooner if requested.

Under no circumstances shall the Contractor or Contractor’s employees allow outside doors to be propped open and unattended while cleaning is being performed; the Contractor and Contractor’s employees shall exercise care when entering and exiting the building, making sure that the outside doors used are securely closed when not in immediate use.

The Contractor will be responsible for seeing that Contractor's employees do not disturb papers on desks, tamper with computer terminals, open drawers or cabinets, or use telephones except for emergency calls to the police or fire department. Use of Government photocopiers, fax machines, typewriters, and other Government office equipment by Contractor's personnel is strictly prohibited. Government office equipment shall not be unplugged, bumped, or disturbed in any manner unless specifically authorized by Government personnel.

2.0 – STANDARD DEFINITIONS

2.1. ACCEPTABLE QUALITY LEVEL (AQL). The AQL is defined as the number of defects or maximum percentage of defects in the invoice period that may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary and the Inspection of Services Clause. An AQL does not allow a Contractor to knowingly offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered. For terms of this contract the AQL is no more than three verified defective services in any area and may reduce the payment by deducted up to $50.00 for each defect and based on severity and number of defects (e.g. Government time and work is affected by defect(s)) and or if the defect is repeated to exceed the Performance Threshold/AQL standard. The Government has the right to adjust the payment deduction based on agency impact and recurrence of defects.

2.2. DEFECTIVE SERVICE. Defective service is a unit of service, which contains one or more defects or nonconformance with specified requirements.

2.3. PERFORMANCE REQUIREMENTS SUMMARY (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

2.4. CLEAN. Clean shall be defined as free of dirt, dust, spots, steaks, stains, smudges, litter, debris, and other residue.

2.5. DISINFECT. Disinfect is cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

2.6. FREQUENCY OF SERVICE.

Annual and Semi-Annual – Services performed twice during each 12 month period of the contract at intervals of 160 to 200 calendar days. All Semi-Annual, Annual and As Needed Services cleaning shall be scheduled with the COR.

Quarterly – Services performed 4 times during each 12 month period of the contract at intervals of 80 to 100 calendar days.

Monthly – Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

Weekly – Services performed 52 times during each 12 month period of the contract at intervals of 6 to 8 calendar days.

Daily – Services performed once each calendar day, Monday through Friday (and weekends if necessary through fire season – June through September at the COR discretion), not including holidays unless otherwise noted.

Day per week or frequency per week – Services performed the day of week or frequency as noted in the Performance Work Statement.

3.0 GOVERNMENT-FURNISHED PROPERTY

3.1. DUMPSTER. The Contractor will dispose of the trash and refuse in the dumpster located in the immediate vicinity. Dumpster doors shall be closed after each use.

3.2. UTILITIES. The Forest Service will provide utilities to operate equipment and water necessary to complete the work.

3.3. STORAGE AREA. The Government will furnish an unsecured area for storage of Contractor’s furnished materials. The storage area is equipped with a mop sink and is centrally located inside the building. Contractor shall maintain such storage areas to the same standards as similar areas occupied by the Government. No hazardous materials are to be stored in the facility.

3.4. GOVERNMENT PROVIDED OFFICE/CLEANING/RESTROOM SUPPLIES.

None

The Forest Service requires the contractor to supply and provide all office, restrooms and cleaning supplies bio-based products for this contract.

4.0 CONTRACTOR FURNISHED PROPERTY

4.1. GENERAL. Except for those items or services specifically stated to be Government-furnished property in 3.0, the Contractor shall furnish everything (equipment, materials, supplies, incidentals, etc.) required to perform the tasks identified in this contract in a skillful and workmanlike manner.

4.2. OFFICE/CLEANING/RESTROOM SUPPLIES. Supplies required to be furnished by the Contractor include but are not limited to the following:

Any cleaning products (Glass cleaner, disinfectants, floor wax, etc.) and equipment (i.e. brooms, mops, vacuum cleaners, bathroom scrubbers, etc.) necessary to meet the standards in this contract.

The Contractor needs to provide all personal protective equipment such as safety glasses, gloves, aprons, back-support belts, etc. as necessary to meet the standards in this contract.

4.3. BIO-BASED CLEANING PRODUCTS:

5.0 SPECIFIC TASKS

5.1. CLEAN FLOORS

5.1.1. Clean Carpets and Rugs. Carpet areas (floors, mats, and stairs) shall be free of dirt, debris, and other foreign matter and appear clean and uniform in appearance or verified clean on a daily basis. All tears, burns, and raveling shall be brought to the attention of the Government’s representative. Chairs, trash receptacles, and other movable items shall be moved to clean carpet beneath these items. All moved items shall be returned to their original position. Carpet spots shall be removed as needed. Any spots that cannot be removed shall be brought to the attention of the Government’s representative. All carpeted areas located in the facility are to be vacuumed as necessary to meet the standard described above.

5.1.2 Steam Clean Carpets. Steam Clean Carpets to remove dirt, debris, and spots. Steam Cleaning will leave carpet with a uniform appearance and be conducted in accordance with commercial standards. Times for carpet cleaning shall be coordinated with the Contracting Officer two weeks in advance in order to provide notice to the government personnel working in the offices. Steam Cleaning of Carpets shall be conducted a minimum of twice annually typically in the spring (prior to field season) and in the fall (after field season). Additionally steam cleaning frequency, process and procedures shall be outlined in the contractor’s annual schedule of services that is approved by the contracting officer.

5.2. CLEAN HARD FLOOR SURFACES - Vinyl, Tiled and Concrete

5.2.1 Sweep Floors: The entire hard floor surface located through the facility, including splash boards, shall be clean or verified clean on a daily basis. Chairs, trash receptacles, and other movable items shall be moved to maintain floors beneath these items. All moved items shall be returned to their original and proper position. Floors shall have a uniform appearance without soil, dust, debris, and litter. Floors shall be treated as necessary to maintain sanitary conditions and a clean, uniform appearance. All tiled/vinyl areas located in the facility are to be swept as necessary to maintain the appearance described above.

5.2.2 Mop Floors. All hard floor surfaces are to be disinfected on a minimum weekly basis or as needed if sooner. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors beneath these items. All moved items shall be returned to their original and proper position. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain film urine deposits, or standing water. Floors shall be treated as necessary to maintain sanitary conditions and a clean, uniform appearance. All tiled/vinyl areas located in the facility are to be mopped as necessary to maintain the appearance described above.

5.2.3 Floor Wax Application. Strip, re-wax and buff resilient floors (minimum 2 coats of wax) at a minimum of a quarterly basis.

5.3. EMPTY TRASH RECEPTACLES.

5.3.1 All waste generated in the building shall be collected and removed, on a daily basis, to refuse receptacles provided by the Government. Trash receptacles shall be left clean, free of foreign matter, and free of odors. Any obviously soiled or torn plastic trash liners shall be replaced. Trash liners are to be provided by the Contractor. All trash receptacles are to be emptied and have the trash liners replaced or verified on a daily basis.

5.4. CLEAN RESTROOMS.

5.4.1. Clean bathroom fixtures. All surfaces of counters, sinks, toilet bowls, urinals, showers, lavatories dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces shall be clean and disinfected using a germicidal detergent or verified clean on a daily basis. After cleaning, receptacles shall be free of deposits, direct streaks and odor. Seats shall be left in a raised position.

5.4.2. Clean mirrors. Mirrors shall be cleaned and have no streaks or other removable matter or verified clean on a daily basis.

5.4.3. Replenish supplies. Paper towels, soap, and toilet paper dispenser shall be kept filled and by the Contractor furnished products or verified on a daily basis. Additional same products shall be made available for replenishing by resident employees as needed. (For instance, extra rolls of toilet paper should be located in the restrooms so building occupants can replace empty roll)

5.5. CLEAN BREAK ROOMS/KITCHEN AREAS/ HALLWAYS/ CONFERENCE ROOMS.

5.5.1. Disinfect Counter tops/tables/cabinets. Disinfect surface areas including counter tops in common areas and public foyer including cabinetry, bannisters and hand rails, tables in break rooms and conference rooms shall be cleaned and disinfected or verified on a daily basis. Surfaces shall be free of streaks, stains, spots, smudges, and obvious soil.

5.5.2. Clean sinks. Sinks shall be cleaned and wiped free of all watermarks or verified on a daily basis.

5.5.3. Clean Drinking Fountains. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of the fountains shall be cleaned and disinfected or verified on a daily basis. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. Traps shall be free of debris and buildup.

5.6. CLEAN GLASS DOOR(S) AND WINDOWS.

5.6.1 Glass Doors – Glass shall be clean and have no streaks or other removable matter. All fingerprints shall be removed.

minimum weekly.

5.6.2 Windows – Glass shall be clean and have no streaks or other removable matter. All fingerprints shall be removed.

minimum semi-annually

5.7. DUSTING.

5.7.1 Low Dusting (all exposed surfaces including appliances, file cabinets, top of wall dividers, lamps and map case in public foyer) shall be completed or verified at minimum weekly.

5.7.2 Venetian blinds – minimum semi-annually

5.7.3 Window frames/ledges/sills to be wiped cleaned - quarterly basis

5.7.4 High surfaces (including all light fixtures and bathroom fans) and (excludes animal mounts) – minimum semi-annually *NOTE: Nothing is to be disturbed on any of the desks, cabinets, or other closed storage areas.

5.8. BUILDING ENTRANCE(S).

5.8.1 The building entrances (front porch, side entrance(s)) will be maintained free of dust, dirt, soil, debris and liter or verified on a minimum of weekly basis.

5.9. OFFICE FURNITURE.

5.9.1 Office chairs will be vacuumed cleaned at a minimum semi-annually.

5.9.2 Office chairs will be steam cleaned at a minimum annually

5.9.3 Wall and floor display cabinets will be cleaned at a minimum of weekly basis

5.9.4 Desk and table tops will be cleaned at a minimum of weekly basis

5.10 PERFORMANCE REQUIREMENTS SUMMARY

JANITORIAL PERFORMANCE REQUIREMENTS SUMMARY

Performance Standard

Frequency

Performance Threshold/AQL

Remedy

Method of Assessment

Contractor must comply with the Performance Word Statement Paragraph number shown below

5.1 Clean Floors

5.1.1 Clean Carpets & Rugs

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.1.2 Steam Clean Carpets

Semi-Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.2 Clean Hard Floor Surfaces – Vinyl, Tiled and Concrete

5.2.1 Sweep Floors

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.2.2 Mop Floors

Weekly No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.2.3 Floor Wax Application

Quarterly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.3 Empty Trash Receptacles

5.3.1 Empty Trash Receptacles

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.4 Clean Restrooms

5.4.1 Clean bathroom fixtures (i.e. toilets, sinks, urinals and showers) Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.4.2 Clean Mirrors

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.4.3 Replenish Supplies (Paper towels, Toilet paper, Soap)

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.5 Clean Break Rooms / Kitchen Areas / Hallways / Conference Room

5.5.1 Disinfect Counter tops/conference table

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.5.2 Clean Sinks

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.5.3 Disinfect Drinking Fountains

Daily No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.6 Clean Glass Door(s) and Windows

5.6.1 Glass Doors

Weekly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.6.2 Windows

Semi-Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.7 Dusting

5.7.1 Low Dusting

Weekly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.7.2 Venetian blinds

Semi-Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.7.3 Window frames/ledges/sills

Quarterly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.7.4 High surfaces

Semi-Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.8 Building Entrance(s)

5.8.1 Building Entrances (front porch, side entrance(s))

Weekly No more than 3 valid defects per month Re-performance/ Deduct up to $50 (See 5.12. below)

Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.9 Office Furniture

5.9.1 Office chairs will be vacuumed cleaned

Semi-Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.9.2 Office chairs will be steam cleaned

Annual No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.9.3 Wall and floor display cabinets

Weekly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

5.9.4 Desk and table tops

Weekly No more than 1 valid defects upon evaluation of service Re-performance/ Deduct up to $50 (See 5.12. below) Periodic surveillance /customer complaint/Results will be recorded and reported to the Contractor

Below Incentives apply to all of the PRS items shown above:

5.11. Positive Incentives: Positive performance evaluations and recommendations Government acceptance with price or another form of consideration.

5.12. Negative Incentives: Negative performance evaluations; re-performance at no cost to the Government, and or payment shall be deducted up to $50.00 for each defect based on severity and number of defects (e.g. Government time and work is affected by defect(s)) and or if the defect is repeated to exceed the Performance Threshold/AQL Standard. The Government has the right to adjust the payment deduction based on agency impact and recurrence of defects.

6.0 Contract Terms and Conditions

FAR 52.252-2 Clauses Incorporated by Reference. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

Federal Acquisition Regulations - https://www.acquisition.gov/far Agriculture Acquisition Regulations - www.usda.gov/procurement/policy/agar.html

52.204-9 Personal Identity Verification of Contractor Personnel. (JAN 2011) 52.212-4 Contract Terms and Conditions - Commercial Items. (JAN 2017) 52.232-8 Discounts for Prompt Payment. (FEB 2002) 52.232-18 Availability of Funds. (APR 1984) 52.237-2 Protection of Government Buildings, Equipment, and Vegetation. (APR 1984)

452.228-71 Insurance Coverage. (NOV 1996) (End of clause)

FAR 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts. (SEP 2013)

(a) In the performance of this contract, the contractor shall make maximum use of biobased products that are United States Department of Agriculture (USDA)-designated items unless—

(1) The product cannot be acquired—

(i) Competitively within a time frame providing for compliance with the contract performance schedule;

(ii) Meeting contract performance requirements; or

(iii) At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption (see 7 CFR 3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

(i) Spacecraft system and launch support equipment.

(ii) Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.biopreferred.gov .

(c) In the performance of this contract, the Contractor shall—

(1) Report to http://www.sam.gov , with a copy to the Contracting Officer, on the product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and September 30; and

(2) Submit this report not later than—

(i) October 31 of each year during contract performance; and

(ii) At the end of contract performance.

(End of clause) FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items. (JAN 2017)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(3) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77, 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009).

_X_ (4) 52.204-10, Reporting Executive compensation and First-Tier Subcontract Awards (Oct 2016) (Pub. L. 109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved] ___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

___ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Jul 2013) (41 U.S.C. 2313).

___ (10) [Reserved] ___ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

___ (ii) Alternate I (Nov 2011) of 52.219-3.

___ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

___ (ii) Alternate I (Jan 2011) of 52.219-4.

___ (13) [Reserved] _X_ (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

___ (ii) Alternate I (Nov 2011).

___ (iii) Alternate II (Nov 2011).

___ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

___ (ii) Alternate I (Oct 1995) of 52.219-7.

___ (iii) Alternate II (Mar 2004) of 52.219-7.

___ (16) 52.219-8, Utilization of Small Business Concerns (Nov 2016) (15 U.S.C. 637(d)(2) and (3)).

___ (17) (i) 52.219-9, Small Business Subcontracting Plan (Jan 2017) (15 U.S.C. 637 (d)(4)).

___ (ii) Alternate I (Nov 2016) of 52.219-9.

___ (iii) Alternate II (Nov 2016) of 52.219-9.

___ (iv) Alternate III (Nov 2016) of 52.219-9.

___ (v) Alternate IV (Nov 2016) of 52.219-9.

___ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

___ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

___ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

___ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C. 657f).

_X_ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C. 632(a)(2)).

___ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

___ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Oct 2016) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

___ (29) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

_X_ (30) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

___ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

___ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O. 13627).

___ (ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

___ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

___ (35) 52.222-59, Compliance with Labor Laws (Executive Order 13673) (Oct 2016). (Applies at $50 million for solicitations and resultant contracts issued from October 25, 2016 through April 24, 2017; applies at $500,000 for solicitations and resultant contracts issued after April 24, 2017).

Note to paragraph (b)(35): By a court order issued on October 24, 2016, 52.222-59 is enjoined indefinitely as of the date of the order. The enjoined paragraph will become effective immediately if the court terminates the injunction. At that time, DoD, GSA, and NASA will publish a document in the Federal Register advising the public of the termination of the injunction.

___ (36) 52.222-60, Paycheck Transparency (Executive Order 13673) (Oct 2016).

___ (37) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (38) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O.13693).

___ (39) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

___ (40) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514 ___ (ii) Alternate I (Oct 2015) of 52.223-13.

___ (41) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-14.

___ (42) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

___ (43) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products (Oct 2015) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (44) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011) (E.O. 13513).

___ (45) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

___ (46) 52.223-21, Foams (Jun 2016) (E.O. 13696).

___ (47) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

___ (ii) Alternate I (Jan 2017) of 52.224-3.

_X_ (48) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

___ (49) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43).

___ (ii) Alternate I (May 2014) of 52.225-3.

___ (iii) Alternate II (May 2014) of 52.225-3.

___ (iv) Alternate III (May 2014) of 52.225-3.

___ (50) 52.225-5, Trade Agreements (Oct 2016) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_X_ (51) 52.225-13, Restrictions on Certain Foreign Purchases (Jun 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

___ (52) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

___ (53) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

___ (54) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150).

___ (55) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505), 10 U.S.C. 2307(f)).

___ (56) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X_ (57) 52.232-33, Payment by Electronic Funds Transfer— System for Award Management (Jul 2013) (31 U.S.C. 3332).

___ (58) 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management (Jul 2013) (31 U.S.C. 3332).

___ (59) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

___ (60) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

___…