S140132_Scope_of_Work.pdf

STATEMENT OF WORK

1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, and labor necessary to ensure that janitorial services performed at the Forest Service offices located in McCall, Idaho, are in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. Exact work days will be determined after award of contract with COR for each facility unless otherwise noted.

1.1 LOCATION AND DESCRIPTION.

All buildings are located along Mission Street in McCall, ID within 1 ½ miles. Services are to be performed before the hours of 2:00 am or after 5:00 pm, unless otherwise directed.

1.1.1 Smokejumpers Paraloft Building – This building is located at 605 S. Mission Street. The total area consists of approximately 8,239 square feet. On the ground floor level there is approximately 3,239 square feet of carpeted floor space, with two restrooms with water closets and lavatories. On the second floor level there is approximately 5,000 square feet of carpeted floor space, with two restrooms with water closets and lavatories. All four restrooms are tile floors and walls. There are two sets of carpeted stairs, which consists of

254 square feet of area. Only carpeted and restroom floors are to be cleaned; ready room, rigging room, drying tower, and sewing room floors will not be cleaned (see floor plan). There is a 700lb. capacity elevator. From

May through October there are approximately 70-80 employees. From November through April there are approximately 20-25 employees.

**Services will be provided on three alternate days per week - Monday through Saturday

1.1.2 Smokejumpers Pilots Office – This building is located at 605 S. Mission Street in the Aircraft

Maintenance Building, immediately adjacent to the Paraloft. The total area consists of approximately 1200 square feet of floor space, including two restrooms with water closets and lavatories, and a urinal. There is approximately 1,600 square feet of carpeting. There are approximately2 to 5 employees.

**Services will be provided on three alternate days per week between May thru October

1.1.3 Tanker Base Pilots Office – This building is located at 603 S Mission Street. The total area consists of approximately 1,470 square feet of floor space, including two restrooms with water closets and lavatories.

There is approximately 900 square feet of carpeting. There are approximately 7 to 20 employees.

**Services will be provided one day per week between May thru October

1.1.4 McCall Helibase – This building is located at 605 S Mission Street. The total area consists of approximately 5,771 square feet of floor space, including two restrooms with water closets and lavatories, and a urinal. There is approximately 1,600 square feet of carpeting. There are approximately 6 to 12 employees.

**Services will be provided once a week

1.1.5 Krassel Ranger District – This building is located at 500 N Mission Street (adjacent to Radio Building).

The building consists of approximately 2,400 square feet of floor space with 2,000 square feet of carpet. There are two bathrooms with water closets, and one urinal. The bathrooms and entranceways have vinyl flooring.

There are approximately 8 to 20 employees

**Services will be provided twice weekly – Tuesdays and Saturday or Sunday

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1.1.6 McCall Ranger District – This building is located at 102 W Lake Street. The building consists of 6,771 square feet of floor space with approximately 1,600 square feet of carpeting; the remainder is covered with linoleum. There are approximately 15 to 40 employees

**Services will be provided on three alternate days per week between May thru October and two days per week between November thru April

1.1.7 Payette Supervisor’s Office – This building is located at 501 N Mission. The building consists of approximately 12,700 square feet of floor space with approximately 11,000 square feet of carpet, with the rest of the flooring being linoleum/concrete. There are approximately 51 employees.

**Services will be provided on three alternate days per week.

1.2 Cleaning Services: The following services are to be performed upon each servicing, except those determined to be periodic services.

1.2.1 Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, etc.). Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method

(vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions, if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water.

Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

1.2.2 Carpeted Floors. Carpets shall be maintained free of soil, dirt, debris, litter and other foreign matter by effective routine vacuuming. Efficient vacuum cleaners shall offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills shall be removed by the carpet manufacturer’s approved methods or other commercially accepted practices as soon as noticed.

All tears, burns, and raveling shall be brought to the attention of the Contracting Officer Representative

(COR). Area and throw rugs shall also receive this service. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

1.2.3 Break room. Clean countertops, coffee pot area, top of refrigerator, microwave, cabinets, in accordance with commercial standards for sanitization and dusting in accordance with paragraph 1.2.5. Floors are to be cleaned in accordance with paragraph 1.2.2.

1.2.4 Clean Floor (Walk-Off) Mats. Vacuum and/or clean interior and exterior floor mats. Mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

1.2.5 Dusting. Surfaces must be free of dust, lint, cobwebs, and litter. Surfaces could include items such as credenzas, file cabinets, light fixtures, tables, shelves, bookcases, storage lockers, window sills, hand rails, pictures, clocks, window blinds, ceiling fans, upper and lower vents, etc., excluded are desks, computer terminals, and keyboards.

1.2.6 Interior Glass. All interior glass, including glass in doors in all entry ways, partitions, walls, display cases, and directory boards shall show no traces of film, dirt, smudges, streaks, water, or other foreign matter.

1.2.7 Drinking Fountains. Contractor shall clean all drinking fountains. Polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains shall be cleaned and disinfected. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, hard water deposits, and other obvious soil.

1.3 Restrooms and all sinks Cleaning Services: The following services are to be performed upon each servicing, except those determined to be periodic services.

1.3.1 Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls, and other such surfaces shall be cleaned and disinfected using a germicidal detergent. Restrooms shall have a clean scent or no odor at all. Toilets and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within 72 inches of the floor) shall be clean. Restroom sinks, countertops, and fixtures shall be free from water and scale deposits, soil, streaks, and other removable matter. Walls and grout shall be free of all firm, spots, and detergent buildup.

1.3.2 Restroom Floor Care. All floor surfaces shall be maintained in accordance with paragraph 1.2.1 by effective routine cleaning. Moveable items shall be tilted or moved to sweep and damp mop underneath.

Grout on the wall and floor tiles shall be free of dirt, scum, mildew, and residue.

1.3.3 Maintain Waterless Urinals. Contractor shall provide and maintain the required chemicals and replace eco-traps for the Waterless brand urinals. Contractor shall service urinals at the same time and each time they are cleaning the restrooms. Immediately after restrooms have been cleaned contractor shall replace eco-traps as needed and service with appropriate product.

1.3.4 Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so any provided supplies including toilet tissue, paper towels, and hand soap does not run out. Supplies shall be stored in designated areas.

1.4 Periodic Cleaning Services: (Services performed on a weekly, monthly, bi-monthly, semi-annual, annual basis) Dates for performing Periodic Cleaning Services shall be coordinated with the COR at a minimum of two weeks prior to the month in which the service is to be performed.

1.4.1 Periodic Inside/outside window cleaning and dusting of all ceiling vents: Annually: windows are to be cleaned once per year during summer months. Wash inside windows and remove dust, cobwebs and insects which have accumulated around sills and frames. Wash window sills and frames. In accordance with paragraph 1.2.6. Shampoo heavy use areas of the carpet – hallways and entryways. Include any other areas which may have shown heavy wear during the previous months

1.4.2 Periodic Cleaning: Dust Venetian Blinds and Clean Light Fixtures. (April/September) Dust venetian blinds in the window frames. Clean window frames to become free from soil and other foreign matter. Using the appropriate cleaner wash and dry all windows on the outside. Remove dust, cobwebs and insects which have accumulated between window and screen. Remove insect nests within three feet of windows on the outside. When completed there should be no traces of film, dirt, smudges, streaks, water, or other foreign matter.

1.4.3 Periodic Carpet Restorative Cleaning. (Once per year) Carpets shall be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and other items shall be moved to clean

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carpets underneath and returned to their original location after the carpet has dried.

1.4.4 Periodic Cleaning (Monthly) McCall District Office Basement. Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate methods (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions, if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. All trash containers shall be emptied and returned to their initial location as indicated. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

1.5 Miscellaneous Requirements

Turn off unnecessary lights

If unlocked doors or windows are found, close and lock, then report to COR during office hours

Report fire hazards, conditions, and items in need of repair to the COR

Turn in lost and found articles to the COR

Notify the COR and/or Contracting Officer when unauthorized or suspicious persons are seen on the premises

Employees entering any building or area after it has been secured shall enter through one door and lock the door behind them. These buildings or areas shall not be left unsecured at any time, including the period when work is being performed. Upon completing work in a building or area, Contractor employees shall ensure all doors and windows that were secured upon their arrival are closed and secured upon their departure.

The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

2.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

2.1 Janitorial Closets. Janitorial closets will be available for use by the Contractor, without cost. The

Contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris.

Cleaning supplies will be stored and organized in such a manner as to allow easy access and movement in closet. Closets will be provided for janitorial service. The government will not be responsible for Contractor’s stored supplies kept in the building or janitor’s closets or for the Contractor’s employees’ personal belongings.

2.2 Government Furnished Supplies and Equipment.

1. Paper towels

2. Toilet Paper

3. Hand soap for bathrooms

4. Plastic bag liners for wastebaskets

One building key and paper product dispenser keys will also be furnished for each building

2.3 Government Furnished Utilities and Utility Conservation. The Government will furnish electricity, water and sewage service as necessary for accomplishment of work in accordance with this contract. The

Contractor shall adhere to all utility conservation practices or requirements. The Contractor shall be responsible for operating under conditions that prevent waste of utilities.

3.0 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES.

3.1 Contractor-Furnished Equipment. The contractor shall provide and maintain all equipment necessary to perform the requirements of this contract. The contractor may perform cleaning, minor repair and other normal maintenance requirements of equipment on site.

3.1.1 All equipment used in the performance of this contract shall be in good operable condition and carry a

U/L (Underwriters Laboratory) listing. Equipment found to be unsafe and unable to function as designed, shall not be used in performance of this contract. The contracting officer or designated representative may inspect the contractor’s equipment and direct the removal of any unsafe or unusable equipment or vehicle from the installation.

3.1.2 The contractor shall provide adequate numbers of equipment items to effectively fulfill the scope of this contract. In addition, the contractor shall maintain or have backup capability to provide continued service in the event primary equipment is down for extended maintenance or repairs. Equipment failure shall not alleviate the contractor from performing any requirement contained in this contract.

The Contractor must comply with Section 9002 of the Farm Security and Rural Investment Act of

2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and

Transportation Management,” and the Federal Acquisition Regulation to provide biobased products.

The Contractor shall utilize products and material made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the COR.

The following is an example list of products that may be used in this contract for custodial services for which biobased products are available. The list is not all inclusive. It is desirable that contractors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications.

All-purpose cleaner Degreaser/cleaner

Heavy duty cleaner Deodorizer

Carpet shampoo Floor finish

Gum remover Floor finish restorer

Disinfectant sanitizer Floor sealer

Extraction fluid Furniture polish

Floor stripper Glass cleaner

Neutral cleaner (liquid) Grout sealer

Stain remover Stainless steel polish

Air freshener including dispenser Toilet bowl cleaner

Bathroom cleaner White board cleaner

Brass polish/cleaner Wood floor cleaner

Chrome polish/cleaner Laundry detergent

Liquid hand soap including dispenser Cream cleaner

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Lime and scale remover (tub and tile cleaner) Solvent

The Contractor shall comply with the provision at FAR 52.223-1, Biobased Product Certification. The

Contractor shall comply with the clause at FAR 52.223-2, Affirmative Procurement of Biobased Products under Service and Construction Contracts.

4.0 REFUSE COLLECTION AND DISPOSAL

4.1 Refuse Collection and Disposal. The Contractor shall use existing bulk containers to dispose of trash or refuse generated from accomplishment of services detailed in this SOW.

4.2 Trash Collection and Disposal. All trash containers shall be emptied and returned to their initial location as indicated. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed.

Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

4.3 Recyclable Materials Collection and Disposal. All recyclable material containers shall be emptied and returned to their initial location as indicated. The Contractor shall remove recyclable materials from buildings and place in bins located on the McCall yard for pickup by local recycle center.

5.0 GENERAL INFORMATION

5.1 Hours of Operation. The contractor shall perform the services required under this contract during the following hours. The contractor is not required to perform services on Federal Holidays.

5.1.1 Normal Work Hours. The contractor shall clean all offices and restrooms as per the DESCRIPTION

OF SERVICES in Section 1.1. All services shall be performed before 2:00 a.m. or after 5:00 p.m. Services performed outside the building may be accomplished anytime during the week. The Contractor may find it necessary to deviate from the normal work hours of operation, to ensure timely completion of work under this

SOW at no additional cost to the government. Prior to any deviations, coordination with the COR is required.

5.2 Federal Holidays.

Federal Holidays

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Independence Day - 4 July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

5.3 SUBMITTALS

Seven days prior to an employee starting work, the Contractor shall submit for each employee working on government premises for this contract:

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I-9, Employee Eligibility Verification Form, with a copy of the documents that establish employment eligibility and identity. This information may be used for an initial background check.

Full Name of Employee with a valid email address and telephone number. This information will be submitted to the Department of Agriculture’s Human Capital Management (HCM) department who may then contact the employee and require the employee to provide their full name, date of birth, place of birth, social security number, working contact phone number, and working email address.

The employee may then be required to complete a background investigation package as requested by

HCM.

The Government reserves the right to remove any Contractor employee that is, in the Government’s estimation, found to be unsuitable or deemed a security risk for the Government. If such a finding occurs, either by the Government or the Contractor, the employee shall be immediately dismissed from duty and shall not be permitted to enter the buildings. The Contractor shall immediately inform the CO of any such issues.

5.3.1 The Contractor shall, within 10 days from start of contract, submit for the CO’s approval the following:

Complete list of all personnel employed under this contract with a designated on site working supervisor. This list shall include individual tours of duty (such as 6:30pm – 12:00 midnight) and scheduled work assignments.

Schedule for contracted services to be performed bi-monthly, quarterly, and semi-annually.

Quality Control Plan ensuring contract compliance.

Submittals as detailed under Contractor-Furnished Property, biobased products.

Material Safety Data Sheets (MSDS) and chemical lists in a notebook for chemicals stored in

Government-Furnished storage spaces. MSDS notebooks shall be kept up-to-date and stored in storage spaces with chemicals.

5.4 SAFETY:

The Contractor shall be responsible for instructing his/her employees in appropriate safety measures.

Employees must not place mops, brooms, machines, and other cleaning equipment at locations in such a manner as to create safety hazards. Cautionary signs shall be displayed in areas where cleaning operations are in progress which necessitate the use of any equipment or supplies such as buckets, wires, ladders, water, wax, wet floors etc., which could cause a personal hazard. Contractors shall comply with all Federal, State, and Local regulations, laws, codes, and requirements relating to safety.

Fire prevention shall be exercised at all times by the Contractor’s employees. Janitor’s closet, etc. shall be kept clean and free from odors and fumes. All combustible material shall be used and stored in a safe manner. The Contractor shall report to the COTR any fire hazards, and if possible, correct them.

The Contractor shall be responsible for maintenance and upkeep of the MSDS forms and chemical list for all chemicals used and stored on site.

5.5 MATERIALS AND WORKMANSHIP:

Unless otherwise provided in the contract specifications, the contractor shall furnish all materials and equipment necessary for satisfactory contract performance. When not specifically identified in the specifications, such materials and equipment shall be of the most suitable type and grade for the purpose.

Each item or article shall be subject to inspection and/or test and approval by the Contracting Officer or his/her representative, when he/she so requires. All workmanship shall be first class and also shall be subject

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to the inspection and approval of the Contracting Officer or his/her representative. Contractor shall be in sufficient physical condition to be able to climb ladders, etc., in order to accomplish the work in a satisfactory manner.

5.6 TECHNICAL SPECIFICATIONS

Quality cleaning will be required, including full performance of all specified daily services on the first official working day of the contract. A fully qualified workforce shall be maintained throughout the contract period.

The Contractor shall prohibit employees from disturbing papers, computers, and terminals on the desks, opening drawers or cabinets, or using the telephone, except for emergency calls to police or fire departments.

The Contractor or employees shall not bring children to the premises while the work is being performed.

The Contractor shall keep the Government provided storage space for bulk supplies and equipment in a clean and orderly condition. Failure to keep any of the storage areas in a clean condition may result in the withdrawal of the privilege of using them, or the CO may have them cleaned and deduct the cost from

Contractor's payment. All cardboard boxes need to be knocked down and placed in the appropriate designated container.

The Government will not be responsible for damage to the Contractor's stored supplies, materials, equipment, or the Contractor's employees' personal belongings brought into the buildings.

The Contractor shall require employees to comply with instructions pertaining to conduct and building regulations issued by duly appointed officials. The Contractor shall have a working supervisor on site to ensure contract compliance.