Statement_of_Work_AG-024B-S-16-0019.pdf

Statement of Work US Department of Agriculture Forest Service Fire and Aviation Management

Automated Flight Following

28 March 2016

I. Definitions

2D – Two-dimensional position report

3D – Three-dimensional position report

AFF – Automated Flight Following

DOP – Dilution of Precision Secure SSL – Socket Layer

ESN – Equipment Serial Number

HTTPS – Hypertext Transfer Protocol Secure

IMEI – International Mobil Equipment Identity

JSON – JavaScript Object Notation

NOC – Network Operations Center(s)

SSL – Secure Socket Layer

UTC – Universal Time Coordinate

WGS – World Geodetic System

XML – Extensible Mark-up Language (as defined by the W3 Consortium)

II. Background The US Forest Service (USFS) requires Automated Flight Following (AFF) hardware which utilizes GPS and satellite communications to be installed in all aircraft they own and operate in order to track in near real time an aircraft’s position. The hardware currently installed in the

USFS aircraft is at the end of its lifecycle, about 15 years old, and needs to be replaced with new technology available in the commercial market. The USFS currently owns and operates 23 aircraft with an additional 22 aircraft being transferred to USFS for operations phased in over the next few years. The USFS also provides units to additional aircraft such as the eight (8) MAFFS units operated by the US Air Force Reserves or US Air National Guard and portable tracking units assigned to ground-based research modules. The USFS also anticipates additional hardware as replacements or aviation related tracking needs arise.

III. Scope This Statement of Work (SOW) is for the purchase of AFF hardware and satellite subscription services for data and/or voice which will be installed in government aircraft or operated by government personnel (installation of devices will be provided by the Government). In addition, this contract will create an avenue for maintenance and repair of the units after the warranty period has ended. It is required that the hardware and service subscriptions (referred to as AFF systems from here on) for all units are supplied from only one source and that source must be approved by the US Forest Service’s AFF program.

The AFF systems will be from four (4) categories of capabilities, with Tier 1 to 3 being permanently installed aircraft systems:

Tier 1: Send position/data reports only

Tier 2: Send and receive position/data reports and messages

Tier 3: Send and receive position/data reports, messages, voice communications, and internet access

Tier 4: Portable/handheld send and receive position/data reports and messages

IV. Schedule of Items Actual Contract Line Item Numbers (CLINs) and structure subject to change and final to be determined at time of award. Due to differing business practices throughout the industry the

CLINs for the Subscription Service Fees and Repair and Maintenance of Hardware are subject to change based upon the proposal selected for award. This is to allow the greatest flexibility in proposed Subscription Service packages and fees while decreasing administrative burden after award.

CLIN Description

Base Period

0001 Tier 1 Hardware

0002 Tier 2 Hardware

0003 Tier 3 Hardware

0004 Tier 4 Hardware

0005 Subscription Service Package/Fees (actual structure TBD)

0006 Labor for Out of Warranty Repair/Maintenance (hourly rate)

0007 Parts for Out of Warranty Repair/Maintenance (NTE amount, rate is actual parts plus % parts markup quoted)

Option Period 1

1001 Tier 1 Hardware

1002 Tier 2 Hardware

1003 Tier 3 Hardware

1004 Tier 4 Hardware

1005 Subscription Service Package/Fees (actual structure TBD))

1006 Labor for Out of Warranty Repair/Maintenance (hourly rate)

1007 Parts for Out of Warranty Repair/Maintenance (NTE amount, rate is actual parts plus % parts markup quoted)

Option Period 2

2001 Tier 1 Hardware

2002 Tier 2 Hardware

2003 Tier 3 Hardware

2004 Tier 4 Hardware

2005 Subscription Service Package/Fees (actual structure TBD)

2006 Labor for Out of Warranty Repair/Maintenance (hourly rate)

2007 Parts for Out of Warranty Repair/Maintenance (NTE amount, rate is actual parts plus % parts markup quoted)

Option Period 3

3001 Tier 1 Hardware

3002 Tier 2 Hardware

3003 Tier 3 Hardware

3004 Tier 4 Hardware

3005 Subscription Service Package/Fees (actual structure TBD)

3006 Labor for Out of Warranty Repair/Maintenance (hourly rate)

3007 Parts for Out of Warranty Repair/Maintenance (NTE amount, rate is actual parts plus % parts markup quoted)

Option Period 4

4001 Tier 1 Hardware

4002 Tier 2 Hardware

4003 Tier 3 Hardware

4004 Tier 4 Hardware

4005 Subscription Service Package/Fees (actual structure TBD)

4006 Labor for Out of Warranty Repair/Maintenance (hourly rate)

4007 Parts for Out of Warranty Repair/Maintenance (NTE amount, rate is actual parts plus % parts markup quoted)

V. AFF Provider Requirements for All Tiers The following section states minimum requirements the contractor shall meet for any tier of AFF systems.

The term ‘target’ is used to refer to a Government desired feature/specification that will require a cost/benefit evaluation by the Government to determine which if any of the target features may be elected. Evaluation of these target features will be conducted in accordance with procedures outlined in the solicitation AG-024B-S-16-0019 clause FAR 52.212-2 Evaluation – Commercial

Items.

A. Reporting Requirements Position information must be determined by differentially corrected Global Positioning System

(GPS).

Given the Forest Service requirement for positive position reporting from an aircraft at least every 15 minutes, there are three specifications which are important: the sampling interval at which positions are recorded; the interval that the data is transmitted; and the maximum delay in getting those reports displayed in the US Forest Service’s Automated Flight Following Program.

Forest Service policy and contract requirements require aircraft to report their positions every 2 minutes. There have been requests for certain missions being performed to report more often than 2 minutes. Slower moving ground based vehicles present less demanding needs and do not have a required reporting interval.

The Government requires the ability to change the sampling and transmission interval during operations, either from the device or at the administrative level using a ground-based computer and custom backend tools provided online by the vendor. The ability for the device user to be notified of such changes or to view reporting interval on device is desirable (target).

1. GPS position report interval: The units must be able to report at the standard 2-minute interval with the ability to be remotely configured while aircraft/unit is in flight/use to different intervals.

Minimum reporting interval: 2 minutes (30 per hour)

Maximum reporting interval: 15 seconds (240 per hour)

2. Transmission interval: Positions shall be transmitted from the AFF system under the following intervals.

Minimum transmission interval: 2 minutes (30 per hour)

Maximum transmission interval: 15 seconds (240 per hour)

Position latency should not exceed 2 minutes from the AFF system to the vendor’s data center

(NOC).

B. General System Requirements

1. Security. Data must be secured between the tracking unit and the AFF NOC. A minimum of 128 bit Secure Socket Layer will be used between the vendor NOC and the AFF NOC.

2. The vendor NOC shall have an executed Interconnection Security Plan (ISP) (See Exhibit

1) between the vendor NOC and the Government.

3. Quality. Only valid 3D position reports with DOPs greater than 0 or less than 99 will be deemed valid reports. Only valid reports will be used for tracking.

4. Latency. Position reports must be delivered to the AFF NOC in less than two (2) minutes of the position report time.

5. Frequency. Tracking unit will report a minimum of one position every two minutes.

6. System Health Validation. One source of validation data are required (referred to as

“heartbeat”). One valid end-to-end position report is required from a tracking unit using the same hardware and satellite segment as production tracking units every 5 to 10 minutes to verify that the system is working from end-to-end. New firmware may be tested using the end-to-end unit.

7. Consistency. The number of lost/invalid position reports must not exceed .08% on a 7 day running average.

8. Scheduled and unscheduled changes and outages. AFF will be notified of system changes, scheduled maintenance and planned or unplanned service outages via affadmin@firenet.gov.

C. Data Types and Precision for Tracking Units

This specification section addresses minimum requirements of an individual position report.

The tracking unit must generate and calculate all positional data specified below from GPS. Data units may be reformatted at the vendor NOC before delivery to AFF NOC (e.g. Latitude /Longitude may be transmitted from tracking units in Degrees Minutes and Seconds to the vendor NOC, then reformatted to decimal degrees for delivery to AFF NOC).

1. ESN (Equipment Serial Number) will be embedded in the position report by the tracking device. No lookup or pivot tables shall be used for this value when generating XML or JSON tag.

2. Date/Time will be the UTC time of the GPS position report.

3. Latitude* and Longitude* will be decimal degrees.

4. Altitude* will be Meters from Mean Sea Level.

5. Speed* will be Meters per Second.

6. Heading* will be track over ground from True North reported in degrees.

* Position data coordinate system will be Geodetic Latitude / Longitude, WGS 1984 datum. GPS and position report must be capable of reporting its position to with +- 100 Meters.

7. Fix Type calculated by the GPS unit. Valid values are:

• 3D

• 2D

• Invalid

8. Position Quality metrics must include Position Dilution of Precision (PDOP).

9. Table of data types and precision

Description Data Type

Equipment Serial Number String

Date Time Date Time

Latitude Double

Longitude Double

Speed Integer

Heading Integer

Altitude Integer

Fix Type String

PDOP Double

HDOP Double

Real values can be rounded to create an Integer Value Type

D. Data Storage, Delivery Method, and Frequency

This specification section addresses minimum requirements for the vendor’s data center. (NOC)

1. Storage. Data will be stored at the vendor NOC for a minimum of 14 days.

2. Delivery Method. HTTP POST via FIPS-140-2 compliant SSL encryption.

3. Authentication: The request page will be username and password protected. HTTP Basic

Authentication (BA) will be used.

4. Frequency. The AFF server will request data no more frequently than every 15 seconds.

5. Data Format. Data will be formatted into a well-formed XML document as defined in

Exhibit 2 at the time of award (Sample Query, Position Report, and Error XML document is in Exhibit 3.) As required by the Government transition to JSON within two (2) months of award the contractor’s data will be formatted into a well-formed JSON format as defined in

JSON Specification Section Supplement, which includes a sample query, position report, and error JSON document.

6. Bandwidth. The vendor NOC must be able to deliver all position data over a 60 second interval in less than 30 seconds from time of request. AFF NOC will have three to six servers requesting position reports. AFF NOC data requests will not be synchronized.

7. Vendor NOC must be operational 99.9% on a 7-day running average based on the vendor’s heartbeat at a 10 minute interval (No more than one 20 minute outage in seven consecutive days).

Data is to be provided to the Government following the Specification Section Supplement in

XML format at the time of award. The Government is in the process of transitioning from the

XML format to JSON.

The contractor shall supply a draft JSON data feed to the Government within one (1) month of award with a finalized version delivered no later than two (2) months after award.

E. Satellite Service Subscription The satellite service shall be provided from the same hardware provider. The Government requires the ability to activate or suspend service on systems and the ability to add additional or pre-existing devices to the contract.

F. Manuals and Publications

1. General

The Contractor shall furnish two copies of the most current version of user/installation manuals and publications for all components. Documentation must be high quality, well organized, easy to use, and thorough. All manuals shall be bound or already stored in binders

(e.g., 3 ring) or available electronically. Product manuals are defined as user oriented manuals that thoroughly describe the utilization and features of hardware/firmware.

2. Updated Versions

The contractor shall notify Government as soon as updated versions of the above documentation (i.e. modifications, enhancements, corrections, updates, or other revisions) become available. Requirements for such updates shall be satisfied promptly and, subject to the above limitation, shall be included in the cost of the hardware maintenance services. If the Government desires more than this specified quantity of updated documentation, the

Contractor shall provide an electronic version at no additional cost to the Government.

G. Device Management Tools The Government requires the ability to access and manage its devices (e.g. setup data sharing, activate/suspend service on devices, review billing and data usage, etc.) using custom backend tools provided online by the contractor.

H. Customer and Technical Support The contractor shall provide technical support 24 hours a day, 7 days a week, 365 days a year for all hardware and associated subscription services. The Government requires a single point of contact for all customer and technical support.

I. Warranty, Maintenance, and Repairs The devices shall have a minimum of a one (1) year warranty and the ability to maintain and repair the units as needed post warranty. This warranty shall be in effect through the awarded contractor and all warranty related repairs and maintenance shall be provided by that contractor as to provide the Government a single point of contact.

Out of warranty repair and maintenance will be handled on a case by case basis and will follow the procedures as outlined:

1. Hardware identified by the Government for repair or maintenance will be removed from the aircraft and sent to the contractor for evaluation.

2. Contractor will complete repair/maintenance evaluation and provide the Government a

Firm Fixed Price quote for the repair/maintenance if it falls outside of the warranty terms.

Quote shall be based upon the contractual labor rate and parts markup percentage.

3. Contracting Officer will approve repair/maintenance quote submitted after a careful repair or replace comparative analysis.

VI. AFF Device Requirements With the majority of the AFF systems being installed in Government owned or operated aircraft, size and weight of the hardware must be minimized in order to accommodate the limited space and weight carrying ability of the aircraft. The devices may be utilized to track the following resources:

1. Fixed Wing (operating speeds of 70-450 nm/hr T.A.S.)

a. Single Engine

b. Light Multi-Engine

c. Heavy Multi-Engine

2. Helicopters

3. Aviation Ground-based Resources (aircraft certification not required)

a. Fire research vehicles

b. Fire personnel

All aircraft installed equipment shall be permanently mounted and operate from aircraft power with an externally mounted antenna. Portable/handheld units shall be limited in size and weight and easily operated by an individual.

The following language defines the specifications and desired features for each Tier.

A. Communications Requirements All aircraft and portable units shall use satellite-based communications only and have the ability to disable cell communications if it is offered as a feature.

1. Coverage Area

Satellite communication coverage must be available globally, including full coverage in the 48 contiguous US states, Alaska, and Hawaii.

2. Local Coverage Conditions

Since many fire and resource missions are conducted at very low altitudes, the system must be capable of providing full coverage for operations from altitude down to the ground in all geographic areas. This includes operation in rugged terrain, which could present shadowing of coverage from geosynchronous satellites, particularly in Alaska.

3. Self-Diagnostic

Equipment shall be self-diagnostic and shall provide an alarm indication to the crew and/or the

Dispatcher/Operator in the event of a failure or a failed diagnostic.

4. Common frequencies

No aircraft crew intervention shall be needed in moving around the entire coverage area.

B. Tier 1 AFF Systems Equipment Specifications:

a) Regulatory The offeror shall inform the Government of which Advisory Circulars and any regulations with which their equipment is compliant. The following Circulars and regulations are examples.

The recommendations in AC 43.13-1A, Chapter 11, “Electrical Systems,” and Chapter 15

“Radio and Electrical Systems,” as well as AC 43.13-2A, Chapter 1, “Structural Data,”

Chapter 2, “Radio Installation,” and Chapter 3, “Antenna Installation,” with the exception of the wire identification requirement. Also, RTCA/DO-160C or newer for Airborne

Equipment.

The offeror shall provide documentation with a list of aircraft make and model their devices have been installed by either:

1. STC;

2. Approved for installation by an FAA From 8110-3 with all DER supporting engineering substantiation documentation attached; or,

3. Field Approved for installation with supporting FAA Form 337 and all supporting documentation attached.

The Government requires the offeror to provide documentation (e.g. FAA approval, installation instruction, or TSO) on the any of the following items used by the pilot, copilot, or panel-mounted items:

1. Switches

a. Emergency override/declare button to set alarm (visual) in Flight

Following Centers identifying unit declaring emergency.

2. Automatically “on” with Aircraft Master Switch.

3. Equipment display(s) must be easily discernible within the light conditions found within the cockpit, both during day and night operations.

b) Physical The unit is intended to be installed in an aircraft. The size and weight of the aircraft installed hardware must be minimized in order to accommodate the limited space and weight carrying ability of the aircraft. Total weight, including antenna, mount, installation kit, etc. shall be less than ten (10) pounds.

It is desired that the number of components requiring panel mounting be minimized, as instrument panel space is limited. Design and manufacture of the airborne equipment

MUST provide for installation and operation so as NOT to impair the airworthiness of the aircraft. Any display of information must be a technology that is readable under all cockpit lighting conditions.

c) Power All aircraft installed equipment shall be capable of operating within the range of 11 to 32 volts DC. The unit shall power on with the aircraft master switch. Independent battery backup is desirable. If the device has an independent battery backup, the offeror shall provide specification documentation.

d) Environmental The following environmental parameters are the minimum and maximum features for proper operation of the system in an aircraft environment.

Storage Temperature -50 deg F to +140 deg F

Operating Temperature -40 deg F to +120 deg F

Vibration Withstand displacement of 1.5 in. peak to peak over the range:

10-1000 Hz ±5g

1000-1500 Hz ±5g linearly decreasing to ±2g

1500-2000 Hz ±2g

Shock Withstand eighteen 20g, 6 msec ½ sine wave shocks (6 axis, 3 per direction)

Humidity 99%

Altitude equivalent 427 mbar

e) Antenna The antennas provided shall be externally mounted on the outside of the aircraft and meet the maximum speed capabilities of the aircraft for which the system is to be installed.

Special considerations may have to be given for helicopter mounting due to issues raised by rotor disk shielding and composite body materials. The Government prefers a dual channel GPS/Satellite Communication antenna for installations (target).

f) Non-Interference The system shall be designed and operate such that operation or failure of the system shall have no adverse effect on installed aircraft system’s performance or operation.

C. Tier 2 AFF Systems Tier 2 AFF systems shall meet all the minimum requirements of Tier 1 systems and the following additional requirements. The following requirements identified as targets will be evaluated for best value.

Additional Tier 2 Requirements:

Capability to send and receive data

RS232 port, or other standard wired connector, for telemetry data integration (target)

Two-way alphanumeric canned messaging (target)

GPS position information included in message

Message format

Message handling priority with timing of incoming/outgoing GPS position reports. Messages shall never interfere with timed position reports.

Message latency

Delivery method (e.g. SMS, e-mail, AFF JSON)

Tethering to smart devices (e.g. phones, tablets, notebook) for two-way free-text messaging, sending forms, marking and sending waypoints (target).

Status indicator for message waiting, GPS signal, and satellite signal (target)

Remotely manage all settings (e.g. manage canned messages, message delivery controls, usage monitoring, etc.) from a computer or web-based portal (target)

D. Tier 3 AFF Systems Tier 3 AFF systems shall meet all the minimum requirements of Tier 1 and 2 systems along with the following additional requirements. The following requirements identified as targets will be evaluated for best value.

Additional Tier 3 Requirements:

Satellite voice communication

Speed dial and/or standard dial options

Remotely manage all voice communication settings (e.g. speed dial options, activate/suspend voice service, etc.) from a computer or web-based portal (target)

Integrated with aircraft audio panel system

Indicator for incoming call and message waiting (target)

Internet access (target)

E. Tier 4 AFF Systems Tier 4 AFF Systems may be used in aircraft and ground-based resources. Tier 4 systems shall meet the minimum requirements in Tier 1, with the exception in the following categories, and the additional requirements:

a) Physical The unit is intended to be handheld and shall not exceed more than one (1) pound in weight. The unit shall have an integrated screen with touchscreen capability desired

(target).

b) Power The units shall be powered from an internal rechargeable long-life lithium ion battery or replaceable AA batteries.

c) Antenna The units shall contain an integrated dual-channel antenna for GPS and satellite communications. The ability to connect an external antenna when using in an aircraft is desired (target).

Additional Tier 4 Requirements:

Capability to send and receive data, messages, or emails.

Messages and emails shall have the ability to be composed via free-text and/or canned messages (target).

GPS position information included in message

Message format type

Message handling priority

Message latency

Delivery method (e.g. SMS, e-mail, AFF JSON)

• Free-text input controls

Status indication for message waiting, GPS signal, satellite signal, and battery life/power.

Ability to view Outbox for sent messages and failed messages.

Capability to easily change reporting interval from device or using online backend tools.

A protected emergency button.

VII. Points of Contact Christopher Cox, Contracting Officer, NIFC Contracting, (208) 387-5632, has responsibility for all work accomplished under this SOW. Robert Roth (406) 829-6712 or Heather Matusiak (208)

387-5619, COR, U.S. Forest Service, is the Government representative responsible for acceptance and payment of all deliverables associated with this SOW.

VIII. Period of Performance The contract award date is estimated to be no later than April 15, 2016. This will allow for hardware installation prior to fire season when operations are at their lowest. The FS is seeking a contract for AFF hardware, satellite data and voice subscription plans, and repair and maintenance of units to cover one to five years.