Fairchild Bridge Draft PWS 20200117.pdf

FA3002-20-C-0007

1 Apr 2020

PERFORMANCE WORK STATEMENT

FOR

AIRCRAFT MAINTENANCE SUPPORT SERVICES

36TH RESCUE SQUADRON (RQS)

FAIRCHILD AFB, WA

ii

Fairchild AFB

Applicable to All Services

TABLE OF CONTENTS

Section 1 – EXPECTATIONS

Section 1-1 – Mission Page

1.1. Mission Overview 1-1-1

1.2. Goals and Objectives 1-1-1

Section 2 – APPLICABLE TO ALL SERVICES

Section 2-1 – Description of Services Page

2.1. Description of Services/General Information 2-1-1

2.1.1. All Services 2-1-1

2.1.2. Program Cost 2-1-1

2.1.3. SP Employees 2-1-4

2.1.4. Service Provider Contingency Plans 2-1-7

2.1.5. Training 2-1-8

2.1.6. Quality Control 2-1-13

2.1.7. Occupational Safety and Health 2-1-13

2.1.8. Security Requirements 2-1-15

2.1.9. Vehicles 2-1-19

2.1.10. Environmental Protection 2-1-21

2.1.11. Technical Guidance 2-1-28

2.1.12. Communications 2-1-29

2.1.13. Records Management 2-1-29

2.1.14. Financial Management 2-1-31

2.1.15.

Protection of Safety Information Resulting From

Investigations of Air Force Mishaps 2-1-32

2.1.16. Plans and Support Agreements 2-1-32

2.1.17. Conservation of Utilities 2-1-32

2.1.18. Government Observations 2-1-33

2.1.19. Service Provider Mobilization/Changeover 2-1-34

2.1.20. Required Reports and Collateral Duties 2-1-35

2.1.21. Service Provider Directives/Instructions/Regulations 2-1-36

2.1.22. Emergency Plans & Services 2-1-37

2.1.23.

Service Provider Furnished Services, Equipment, Property, and Supplies 2-1-39

2.1.24. Custodial Services and Housekeeping 2-1-40

2.1.25. General Information 2-1-43

2.1.26. Government Property-Service Provider Responsibilities 2-1-43

2.1.27. Key/Combination Control 2-1-46

2.1.28. Information Technology Equipment (ITE) 2-1-47

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Section 2-2 – Reserved

Section 2-3 – Government Furnished Property and Services Page

2.3. Government-Furnished Property and Services 2-3-1

2.3.1. Facility 2-3-1

2.3.2. Government Property 2-3-3

2.3.3. Transportation 2-3-6

2.3.4. Support Services 2-3-6

2.3.5. Government Performance of Services 2-3-10

Section 3 – AIRCRAFT MAINTENANCE

Section 3-1 – Description of Services Page

3.1. Description of Services/General Information 3-1-1

3.1.1. Aircraft Maintenance Mission 3-1-1

3.1.2. Maintenance Discipline 3-1-1

3.1.3. Use of Technical Order and Supplements 3-1-1

3.1.4. Service Provider Responsibilities 3-1-3

3.1.5. Hours of Operation 3-1-7

3.1.6. Flying Program 3-1-7

3.1.7. SP Employees 3-1-8

3.1.8. Occupational Safety and Health 3-1-8

3.1.9. Required Reports and Collateral Duties 3-1-9

3.1.10. Financial Management 3-1-9

3.1.11. Protection of Safety Information 3-1-10

3.1.12. Aircraft Maintenance Management 3-1-10

3.1.13. Foreign Object Damage (FOD) Prevention Program 3-1-12

3.1.14.

Implementing/Managing Severe Weather Aircraft

Protection Program 3-1-14

3.1.15. Recovery and Repair of Off Station Aircraft 3-1-14

3.1.16. Mission Essential Personnel ((MEP) 3-1-14

3.1.17. Maintenance Management Analysis (MMA) Function 3-1-15

3.1.18. Plans, Scheduling and Documentation (PS&D) Function 3-1-15

3.1.19. Limited Maintenance Operations Center 3-1-17

3.1.20. Maintenance/Supply Interface 3-1-19

3.1.21. Aircraft Maintenance Functions 3-1-21

3.1.22. Aerospace Ground Equipment (AGE) 3-1-25

3.1.23. Propulsion 3-1-26

3.1.24. Corrosion Control 3-1-27

3.1.25.

Munitions Management, Accountability, Inspection, Storage and Handling 3-1-28

3.1.26. Quality Control (QC) 3-1-28

3.1.27. Resource Reclamation 3-1-37

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3.1.28. Government Quality Assurance Surveillance 3-1-37

3.1.29. UH-1N Logistics Support Concept 3-1-38

Section 3-2 - Services Summary Page

3.2. Services Summary 3-2-1

3.2.1. Government Performance Thresholds 3-2-1

3.2.2. Asset Non-Availability 3-2-3

3.2.3. Failure to Maintain Standards 3-2-3

3.2.4. Quarterly Thresholds 3-2-3

Appendices Page

Appendix 2A Applicable Publications 2A-1

Appendix 2B Reserved

Appendix 2C Reserved

Appendix 2D Required Reports 2D-1

Appendix 2E Collateral Tasks 2E-1

Appendix 2FA Reserved

Appendix 2FB Reserved

Appendix 2FC Reserved

Appendix 2FD Reserved

Appendix 2FE Government Furnished Property and Services (Vehicles) 2FE-1

Appendix 2FF Government Furnished Property and Services (Training) 2FF-1

Appendix 2G Acronyms 2G-1

Appendix 2H OPLANS and Support Agreements 2H-1

Appendix 3A Reserved

Appendix 3B Workload Data 3B-1

Appendix 3BA Workload Data 7501 3BA-1

Appendix 3BB Workload Data SGEM 3BB-1

Appendix 3C Maps and Work Area Layout 3C-1

Appendix 3D Required Reports 3D-1

Appendix 3E Collateral Tasks 3E-1

Appendix 3F Reserved

Appendix 3G Reserved

Appendix 3H Reserved

Appendix 3I Special Training, Certification and License Requirements 3I-1

Appendix 3J Transition/Mobilization 3J-1

Section 4 thru Section 32 – RESERVED

Aircraft Maintenance

1-1-1

Section 1

Expectations

Section 1-1 - Mission

1.1. Mission Overview

1.1.1. The mission of the 36th Rescue Squadron (RQS) is to support the 336th Training Group

(336 TG), 58th Operations Group (OG) and 58th Special Operations Wing (SOW) in the execution of its Air Education and Training Command (AETC) syllabi and provide evacuation of injured Department of Defense (DoD) personnel from remote training areas.

1.2. Goals and Objectives. The service provider (SP) shall:

1.2.1. Provide world-class helicopter support to the Survival School and provide search and rescue support to the civilian community.

1.2.1.1. Conduct safe, efficient, and effective sortie production for four hoist-equipped UH-

1N helicopters.

1.2.1.1.1. The SP shall meet AETC contract and Government surveillance performance thresholds standards (See Section 3-2, Paragraph 3.2.1.1., Table 3.2.1., for performance thresholds and calculation methods.) Note: These performance thresholds and calculations may be adjusted periodically by the Government.

1.2.1.1.2. If Government actions such as supply difficulties significantly impair the SP’s ability to meet established performance thresholds, the SP may provide written justification for noncompliance to the applicable Functional Commander (FC) In Accordance With (IAW) this Performance Work Statement (PWS). The FC will coordinate with HQ AETC/A4M and

HQ AETC/A4PM Program Manager (PM) for PWS service summary (SS) performance threshold standards waiver approval/disapproval. AETC/A4M is the PWS SS performance threshold waiver approval/disapproval authority.

1.2.1.1.3. Failure of the SP to initiate requisite aircraft or equipment repairs, including local manufacture and special repair requests; upkeep equipment; or to comply with any other standard procedures as defined in this contract and in applicable AF directives and Technical

Orders (TOs) will result in the Government denying waiver requests.

1.2.2. Meet our customer needs; Unit/Group/Wing/AETC objectives.

1.2.2.1. Ensure one-hundred percent (100%) readiness of SP employees, helicopters, and equipment to meet mission requirements.

1.2.3. Be environmentally responsible.

Aircraft Maintenance

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1.2.4. Establish a proactive safety program that meets Occupational Safety and Health

Administration (OSHA) and PWS standards.

1.2.5. Establish a culture which integrates risk management in all operational decisions.

1.2.6. Conduct daily operations in a professional/courteous manner.

Applicable To All Services

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SECTION 2 - 1

GENERAL INFORMATION

2.1. Description of Services/General Information

2.1.1. All Services: The SP shall:

2.1.1.1. Meet all requirements and responsibilities for UH-1N aircraft maintenance support services for the 58 SOW, 58 OG, and 36 RQS Fairchild AFB (FAFB), WA.

2.1.1.2. Be fully trained, qualified, and knowledgeable professionals who are customer service oriented.

2.1.1.3. Ensure quality work performance in accordance with (IAW) all applicable performance thresholds and requirements of this PWS.

2.1.1.4. Partner with the FAFB community to continuously improve the quality of the programs and services offered in support of the 58 SOW, 58 OG, and 36 RQS mission.

2.1.1.5. Support and participate in Air Force (AF) Smart Operations for the 21st Century

(AFSO21), AF LEAN initiatives, IAW DOD Continuous Process Improvement/Lean Six

Sigma Guidebook (Revision 1), Section 1. The SP shall perform the Evolution of Continuous

Improvement CPI Tool Box 1.2 and Federal Green Procurement Program at no additional cost to the Government. Support and participate may include establishing AF Operations and

Maintenance funds cost saving initiatives.

2.1.2. Program Cost.

2.1.2.1. Reimbursable Cost

2.1.2.1.1. The Government will reimburse the SP for actual cost incurred for these reasons:

2.1.2.1.1.1. The Government expressly reserves the right to incorporate additional maintenance support, including maintenance of other Mission Design and Series (MDS) aircraft, on-equipment maintenance and off-equipment maintenance to support the missions of the 36 RQS, under authority of FAR 52.243-1, Changes-Fixed Price, Alternate 1.

2.1.2.1.1.2. For weekend flying, if maintenance support is necessary, the SP shall use SP managed overtime to accomplish this support. Forecasted contract overtime is included in

Contract Line Item Number (CLIN) X001. The Government has established a cost reimbursable

Government Directed Over and Above Overtime CLIN X002 to address overtime issues above and beyond the SP’s allocated Forecasted Overtime. (See also paragraph 3.1.6.3.3. and

2.1.2.2.).

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2.1.2.1.1.3. Travel. SP employees shall be required to travel in performance of assigned functions consistent with the scope of this PWS. When travel is required, the SP shall submit a request to the Government COR Office and the Contracting Officer (CO) identifying the purpose, location, dates, and SP employees (name and title) requested for the official travel.

2.1.2.1.1.4. The travel request will be forwarded to the SP’s Contract Manager (CM), requesting an estimate of travel costs. Costs in excess of maximum per diem rates or the lowest customary standard, coach or equivalent airfare shall include written justification for use of the higher amounts approved by the SP’s CM and shall receive advance approval by the CO. After review of the estimated costs and verification of funds availability, the CO will notify the Chief COR and the SP’s CM if the travel has been approved. After completion of the approved travel, the

SP shall submit a detailed breakdown of expenses with receipts for expenses of $75.00 or more to the Chief COR for review. The SP’s shall submit invoices via Wide Area Work Flow

(WAWF) for reimbursement of travel costs. Travel shall be conducted in accordance with FAR

31.205-46, Travel Cost, and Joint Travel Regulations (JTR) Vol. II, Appendix E, Part 3, Gov’t

Contractor’s/Contractor Employees’ Travel. Travel conducted that does not follow the procedures above and the mandatory travel guidance shall not be reimbursable to the SP.

2.1.2.1.1.5. For repair of damaged Government property caused by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military action, aircraft or falling objects, whenever repair of such damage is beyond the normal capabilities of the SP, as determined by the CO.

2.1.2.1.1.6. Whenever costs as defined in PWS paragraph 2.1.2.1. are incurred by the SP, are allowable pursuant to FAR Subpart 31.2, Contracts With Commercial Organizations, and are approved by the CO, the SP shall be directly reimbursed for such costs. There shall be no allowance for Profit, Fee and G&A.

2.1.2.1.1.7. DIRECT REIMBURSABLES. Effort required and performed under the cost reimbursable Contract Line Items (CLINs) numbers X002 through X005, in support of the

Fairchild Helicopter Maintenance contract will be requested and approved, or may be executed by contract modification prior to the execution of work. After performance, purchase or payment by the SP, the Government will reimburse the actual costs incurred. Unless stated otherwise at the time the modification is issued, no other overhead, G&A or profit will be paid for work performed under cost reimbursable line items. Accounting and reimbursement for these efforts will be consistent with authorized accounting standards and bookkeeping procedures. Vouchers shall be submitted using a separate invoice, which shall detail all items for which reimbursement is claimed. The costs on these vouchers may be audited by the appropriate Government audit agency.

2.1.2.1.1.8. Upon proper submission of invoices or vouchers and such other evidence or proof of costs as required by the CO, the CO will approve, as otherwise provided in this contract, such costs subject to availability and certification of funds or a Supplemental Agreement will be executed to provide payment therefore.

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2.1.2.2. Overtime Costs

2.1.2.2.1. Forecasted contract overtime is included in the CLIN X001. The workload for the forecasted contract overtime data is contained in Appendix 3B, Table 13.3., Forecasted

Overtime Table.

2.1.2.2.2. The SP shall be responsible for management and control over the forecasted overtime for this contract not to exceed the forecasted level established by the Government for the applicable FY in the Appendix 3B, Table 13.3., Forecasted Overtime Table. The SP shall notify the Government COR or FC prior to using Forecasted Overtime.

2.1.2.2.2.1. The SP shall provide a monthly report of overtime usage to the Chief COR, HQ

AETC/A4PM Program Manager (PM) and the CO NLT the fifth (5th) working day of each following month (even if no overtime was used).

2.1.2.2.3. The Government established a cost reimbursable CLIN X002, Government Directed

Over and Above Overtime, to address costs beyond the Service Provider’s (SP) allocated forecasted overtime in CLIN X001. All of the SP controlled overtime shall have been utilized or consumed while working non-stop (such as to repair a hard broke aircraft) before the

Government will consider the request as Government Directed Over and Above Overtime. In order to ensure mission accomplishment and timely reimbursement to the SP, the following guidelines are established.

2.1.2.2.3.1. The SP shall submit requests in writing (via e-mail) to the Government COR office prior to using Government Approved Over and Above Overtime. The request shall identify the justification for the overtime, projected number of SP employees; SP labor hours projected; SP employee’s labor categories and SP employee rates of pay, in support of the overtime.

2.1.2.2.3.2.The Government COR office or FC will provide the SP a response via e-mail with approval or disapproval for the Overtime.

2.1.2.2.3.3.If the government has approved overtime, the SP shall submit NLT the close of business the next working-day, a summation of the Overtime to the Government COR for coordination and approval through AETC/A4PM to the CO. The summation shall include: the actual overtime maintenance support costs with the actual labor hours completed, SP employee labor categories, SP employee rates of pay, and actual number of SP employees utilized to support the overtime.

2.1.2.2.3.4. Upon approval by the CO, a copy of the approval will be forwarded to the government COR and the SP. The SP is then able to invoice for the approved overtime in

WAWF. In case of disapproval at any level, the request will be sent back to the SP with reason

The SP shall invoice for the Government Directed Over and Above Overtime maintenance support determination costs using a separate series of Standard Forms 1034, Public Voucher for Purchases and Services other than Personal, or a locally approved form.

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2.1.3. SP Employees. The SP shall:

2.1.3.1. Exercise management, operational control, and retain full responsibility for performance requirements set forth in this PWS. SP employees shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract. Government observations will be conducted as indicated in paragraph 2.1.18. of this PWS, the Quality

Assurance Surveillance Plan (QASP), Mandatory Procedures (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative

(COR), AFI 21-101, Aircraft and Equipment Maintenance Management, and AETC

Supplement (SUP), PWS Appendix 2A and clauses included in the contract.

2.1.3.1.1. Qualification of SP Employees: Provide only properly trained, qualified, and certified technicians to meet mission requirements. The SP must be able to understand TOs, AFI’s, and other applicable guidance relevant to this contract performance. Additionally, the

SP must be able to properly document maintenance actions in applicable forms and maintenance information systems. Employee’s training record shall be provided to the

Government upon request (See PWS paragraph 3.1.7.2.).

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and HQ AETC/A4PM PM at the Pre-performance Conference.

Changes to the list shall be submitted to the CO within thirty (30) calendar days after the change.

This information may be provided to other Government agencies or activities for official use only.

2.1.3.2. Provide an on-site manager and alternate(s). (See also Section H-3) At least one (1) shall be physically present during normal duty hours (0700-1700) at the 36 RQS hanger. This

SP employees shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The on-site manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $100,000. SP shall sign and return modification(s) to the CO within three (3) duty days or request an extension from the CO. If required by the FC, the on-site manager or designated alternate(s) shall be available on-site within one-half (1/2) hour of notification at the 36 RQS maintenance hangar, when contract performance occurs outside normal working hours. In addition, the SP shall:

2.1.3.2.1. Furnish, in writing, to the Government COR office and CO, the names and contact phone numbers of the contract on-site manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The Government COR office and CO shall be notified of changes to phone numbers of the contract on-site manager and SP management and supervisory employees. Additionally, the Governemnt COR office and CO shall be notified immediately of any proposed changes to the SP's key employees. A revised listing shall be provided to the CO within five (5) workdays after changes occur.

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2.1.3.2.2. Submit to the CO within fifteen (15) calendar days after contract start date, the names, addresses, and social security numbers of its SP employees and its subcontractors' names and addresses. Provide the CO updates quarterly. This information may be provided to

Government agencies or activities for official use only.

2.1.3.2.3. Assign SP employees, by letter, to perform collateral duties identified in Appendix

2E NLT contract start date.

2.1.3.2.4. Provide to FC, COR, and CO a listing of the names of newly hired employees and the position assigned and names of those SP employees transferred to other positions reflecting the position vacated and new position assigned NLT contract start date.

2.1.3.2.5. SP Manpower Reporting

2.1.3.2.5.1. The SP shall report all SP labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The

SP shall completely fill in all required data fields at http://www.ecmra.mil.

2.1.3.2.5.2. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31

October of each calendar year. The SP may direct questions to the CMRA help desk.

2.1.3.2.5.3. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and SP identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the SP name and contractor number associated with the data.

2.1.3.2.5.4. User Manuals: Data for AF service requirements must be input at the AF CMRA link. However, user manuals for Government personnel and SP employees are available at the

Army CMRA link at http://www.ecmra.mil.

2.1.3.3. The SP shall conduct random drug tests on all SP employees who are employed under this contract IAW DFARS 252.223-7004, Drug-Free Work Force. SP employees who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.3.1. SP employees shall be subject to substance abuse testing as a result of an AFI 91-204, Safety Investigation and Hazard Reporting, investigation when an employees’ actions or inactions are suspected as factors in a mishap sequence. The CO may identify the employees to be tested, the drugs for which those employees must be tested for and set the time frame the testing shall be conducted within. The SP shall accomplish the specified testing using a certified

(i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance http://www.ecmra.mil/ http://www.ecmra.mil/

2-1-6

Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204, AETC SUP 1, Safety Investigations and Reports, all.

2.1.3.4. SP Employees. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities. The SP shall conduct background investigations to screen SP employees before employment on this contract begins.

2.1.3.4.1. The SP shall not employ any person who is an employee of the Department of the AF either military or civilian, if such employment would be contrary to the Government’s policies including AFI 64-106, Contractor Labor Relations Activities, paragraph 3, and DoD 5500.07-

R, Joint Ethics Regulation (JER), Chapter 8, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.4.2. The SP shall not employ any person who is a spouse or dependent child of a

Department of the AF employee either military or civilian, when such AF employee would be placed in a conflict or interest or appearance of a conflict of interest by virtue of such employment.

2.1.3.4.3. The SP acknowledges that off-duty employment of active duty military employees may interfere with the SP's ability to perform because such SP employees are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these SP employees shall not constitute an excuse for nonperformance under this contract.

2.1.3.5. Personal Appearance.

2.1.3.5.1. SP employees shall present a clean, neat appearance and be easily recognized as SP employees. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). Note: Uniform clothing must be wash and wear. If caps are worn on the flight line they must adhere to base instructions, AETC, AF and OSHA Foreign Object Damage (FOD) prevention directives.

Caps/hats shall not be worn inside engine intake danger zones as defined by the specific aircraft

TOs. SP shall ensure clothes, jewelry, hairpieces and accessories worn by SP employees with access to the flight line, engine operating areas or industrial work area do not present a potential

FOD hazard. SP employees below management level shall wear company distinctive clothing, including seasonal apparel. SP clothing and hats for SP employees below the management level shall clearly depict the company name. The employee’s first or last name shall be on the uniform shirts and jackets/coats (the union position may be included if applicable).

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2.1.3.5.2. Designated SP employees (i.e. management level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. SP employees shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.5.3. Company name/union logo or insignia and/or company/union position title, and SP employee’s name shall be attached to uniform shirt, and jacket/coat at no cost to the

Government. Logo insignia must not exceed 13 square inches in size. Letters and/or numbering shall not exceed 2 inches in height. If incorporated, presentation, (e.g. logo, lettering, etc…) must maintain a professional image and must be permanently attached.

2.1.3.5.3.1. Conservative shorts may be worn. If worn, shorts shall be of the same material as the long pants and not shorter than four (4) inches above the knee. Visible socks must be conservative. During periods of cold weather, employees on the flight line are authorized to wear plain (no patches) black or dark blue ski caps. On the flight line, caps shall be tight fitting and pulled down securely on the head to prevent FOD hazards. During periods of warm weather, the wear of undergarments (crew neck t-shirts) as outer garments is permitted in the following colors: gray, navy, black or red; however, shirts must be plain and display the company logo only.

2.1.3.5.4. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing), tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing (except crew neck t-shirts as authorized in above paragraph), gym or sweat suit apparel, or any clothing that in the judgment of the CO could present an unfavorable image or cast discredit upon the installation, its SP employees, or the AF.

2.1.3.5.5. The SP, FC and CO will jointly determine the appropriate dress for situations not covered above or for which an interpretation must be decided. All SP employees shall be in company distinctive uniforms not later than (NLT) sixty (60) calendar days following contract start date and NLT thirty (30) calendar days for newly hired employees.

2.1.3.6. Tobacco Policy: The SP and its employees shall comply with the AF and FAFB facilities smoking policy as described in AFI 40-102, Tobacco Free Living, Chapter 2 and base policies.

2.1.4. SP Contingency Plans. The SP shall:

2.1.4.1. Develop and maintain a Strike Plan that establishes procedures to cope with labor disputes among its workforce. The plan shall be submitted to the CO not later than the pre-performance conference for acceptance. Strike plan shall be submitted to the CO within five

(5) workdays after changes occur.

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2.1.4.2. The SP shall establish and maintain a complete Contingency Plan that will ensure continuation of services during periods of crisis, such as a national wartime mobilization. One

(1) copy of SP's Contingency Plan shall be provided to the CO not later than sixty (60) calendar days following the contract start date. The SP can consolidate changes to the plan and submit them as an updated plan within sixty (60) calendar days after changes occur.

2.1.4.3. The SP shall participate in the development of Government plans that involve SP controlled resources. The SP shall assign a Unit Plans Representative IAW AETCI 10-401, Contingency Plans Management, Chapter 2.

2.1.4.4. When required by the CO, the SP shall respond to all new requirements directed by base or unit plans. The CO will verbally advise the SP of the effort required and follow up as soon as possible with a written authorization. In the event that new requirements (as directed by Government plans) will result in an increase in contract price, the SP shall submit a request for equitable adjustment within thirty (30) calendar days of notice of the new requirement.

2.1.4.5. Continuation of essential services as defined in DoDI 1100.22, Policy and Procedures for Determining Workforce Mix, does not apply to this contract.

2.1.4.6. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

PRESIDENT OF THE UNITED STATES OF AMERICA OR THE SECRETARY OF

DEFENSE OR COMBATANT COMMANDER. Services covered by this contract are determined to be non-essential for performance during crises according to DoDI 1100.22, 5b paragraph and DFARS 237.76, Continuation of Essential Contractor Services. However, in the event of an unforeseen natural or military crisis (i.e., hurricane, insurrection, etc.) or a significant emergency is declared, the CO will contact the SP to notify him/her of the situation and any possible changes to the contract responsibilities. Upon notification by the CO, the SP shall perform special event services due to contingencies, natural disasters, facility operation on an extended basis up to twenty-four (24) hours per day, etc. In the event of verbal notification by the CO, the CO shall provide written confirmation of such notification within five (5) calendar days. If additional contract costs are incurred under this paragraph, the SP shall have up to thirty (30) calendar days to request equitable contract price adjustments.

2.1.5. SP Training.

2.1.5.1. Technical Training. SP employees assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP, unless specified in Appendix

2FF. Loss of certification which leads to retraining will be at the SP’s expense. The

Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP employees requiring specialized formal training, not to exceed twenty-five (25) percent of the target population. Requests for training shall be IAW AETC Education and Training Course

Announcement website instructions and submitted a minimum of ninety (90) calendar days

2-1-9 prior to class start date by the SP through the Chief COR to the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the CO), per diem, and travel at Government rates IAW JTR. Allowable costs will be reimbursed under the Travel CLIN. All other required training shall be provided, and conducted, by the SP.

Course development plans, and Plans of Instruction shall be included in the SP Task

Certification and Qualification Training Plan. The SP shall provide formal classroom instruction in any/all technical areas where previous experience and/or expertise are below PWS requirements, or where performance evaluations indicate a shortfall in SP certification and qualification training. As a minimum, general aircraft servicing, system familiarization, and qualification training shall be conducted on tasks that require special certifications.

2.1.5.1.1. The Government will provide training for UH-1N aircraft systems and special certification for flight control rigging, aircraft recovery team chief, weight and balance and vibration analysis/tracking for SP designated instructors/certifying/qualifying officials to fulfill the requirements of AFI 36-2650, Maintenance Training, (maximum of four (4) SP employees per course, only one (1) of each course will be provided, see Appendix 2FF). The SP's training manager shall coordinate availability and tentative seat reservations with the Government Chief

COR and with 19 AF/LGM. For Government directed training, the Government will fund actual training costs, per diem, and travel at Government rates IAW JTR. TDY cost will be reimbursed under the Travel CLIN.

2.1.5.1.2. SP employees are eligible to enroll in Education Logistics and Communications

(A4/6) correspondence courses at http://www.au.af.mil/au/afiadl/, Advanced Distributed

Learning Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in AF training courses requiring TDY when it is of direct benefit to the Government as approved by the CO. Use of Government quarters at prevailing rates are encouraged when available. The

SP shall be responsible for expenses other than the cost of the course and JTR authorized expenses (e.g. meals, lodging, taxi fare, plane tickets, etc.). The Government will reimburse the SP for the cost of the course under the Travel CLIN.

2.1.5.1.3. The SP agrees to indemnify and hold the United States harmless, whether in tort or in contract, for any and all loss or liability for injury to or death of SP employees in transit to or from or during the period of attendance at any training or school provided by the

Government, whether such training or schooling is provided for under contract with or by the

Government. This indemnification and hold-harmless agreement shall apply whether or not the training or school is provided for under contract between the parties to this agreement.

2.1.5.2. To ensure that SP employees retain suitable and adequate qualifications, selected SP employees may be afforded training as above and for such things as seminars, workshops, and/or educational courses. The SP should be prepared to allow training annually to those persons requiring such training. Attendance is determined by the FC, Chief COR and approved by the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the CO), per diem, and travel at Government rates IAW JTR.

Allowable costs will be reimbursed under the Travel CLIN.

http://www.au.af.mil/au/afiadl/ https://www.my.af.mil/aetcadlsprod

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2.1.5.2.1. Not later than five (5) workdays prior to start of the basic contract period, the

Government will provide Equipment Custodians, and their alternates, initial custodial training

(Base-Level Enterprise Solution-Supply (ES-S) Customer Training). ES-S training courses are outlined in AFMAN 23-122, Material Management Procedures, Chapter 5, Section 5D.

2.1.5.2.2. The SP shall accomplish the tasks of training management IAW AFI 36-

2650_AETCSUP, Maintenance Training, all.

2.1.5.2.3. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. The program shall meet requirements of AFI 21-101, AETC SUP, paragraph 1.10. and AFI 36-

2650_AETCSUP, all.

2.1.5.2.4. The SP’s Training Program shall contain procedures to ensure SP employees are fully trained, task proficient and task certified prior to being declared position qualified for each aircraft maintenance duty position category. The SP shall establish adequate qualification standards for each position.

2.1.5.2.5. SP employees selected for technical positions that do not meet requirements stipulated in PWS shall be administered an industry approved aircraft maintenance mechanical comprehension test (Government must approve the comprehension test). SP employees must achieve at least the minimum passing grade as determined by the Government Chief COR, FC and CO, to be selected for employment. The SP Supervisor and the SP Training Manager shall review employees’ prior experience and qualification records then annotate SP employee training records accordingly. As a minimum, SP employees shall receive; (a) SP formal classroom training that includes, but not limited to, basic aircraft and/or equipment systems knowledge, safety, forms and MIS documentation, tool control and FOD awareness, and, (b) a structured MDS specific on-the-job training program (OJT) that includes a follow-on position task evaluation/certification process. Formal classroom courses and OJT shall be tailored to the duty position being filled, i.e., Aircraft Attendant, Aircraft Worker, Aircraft Mechanic, etc.

2.1.5.2.6. RESERVED

2.1.5.2.7. RESERVED

2.1.5.2.8. The SP shall formulate, and submit to the Chief COR, FC, CO, 19 AF/LGM, and

HQ AETC/A4PM PM an electronic copy of a comprehensive Aircraft Maintenance

Training/Qualification/Certification Plan for its employees for each function or work center, no later than the pre-performance conference, and upon revision, for review and acceptance by the

CO. (See Appendix 3I for special training, certification, and license requirements). This plan shall include, as a minimum:

2.1.5.2.8.1. Minimum requirements set forth in AFI 21-101, AETC SUP, PWS Appendix 2A, and requirements of this PWS.

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2.1.5.2.8.2. Specific milestones, frequencies, and/or intervals, as to when any training, qualification, or certification will occur.

2.1.5.2.8.3. Specific methods and procedures as to how training, task qualification/certification will be accomplished and by whom.

2.1.5.2.8.4. SP developed employees training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the AF or commercial aircraft or avionics industry.

2.1.5.2.8.5. A Special Certification Program IAW AFI 21-101, AETC SUP, Chapter 11 (See

Appendix 3I).

2.1.5.2.8.6. An implementation and management process for flexible borescope inspection training and certification program IAW AFI 21-101 and AETC SUP, Chapter 11.

2.1.5.2.8.7. The SP shall be trained in Cardiopulmonary Resuscitation (CPR), blood pathogen and first aid IAW OSHA standards. This training shall be documented in SP training records or the Maintenance Information Systems (MIS).

2.1.5.2.8.8. The SP shall be trained in Environmental and Safety training as required and documented in SP training records and/or the MIS IAW AFI 32-7001, Environmental

Management, Chapter 2.

2.1.5.2.8.9. The SP shall ensure corrosion control training is provided IAW AETCI 21-106, Corrosion Control, chapter 1 and documented in SP training documentation or the MIS.

2.1.5.2.8.10. Establish and conduct a training program that ensures assigned SP employees are adequately trained in manual processing or degraded operations management procedures, input function operations, and are knowledgeable of current procedures for assigned duties. Training

Plan should be submitted no later than the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.1.5.2.8.11. Develop, implement, and maintain an explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202, The US Air Force Mishap

Prevention Program, Chapter 9 and AETC SUP. Training Plan should be submitted no later than the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.1.5.2.8.12. RESERVED

2.1.5.2.8.13. Other training/qualification/certification shall be accomplished IAW the terms and conditions of this contract.

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2.1.5.2.8.14. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.1.5.2.8.15. Clearing Aircraft Red X entries. Follow procedures in TO 00-20-1, Aerospace

Equipment Maintenance Inspection, Documentation, Policy and Procedures, to sign off Red X entries.

2.1.5.2.8.15.1. Any SP employee who signs off a Red X symbol shall have as a minimum four

(4) years aircraft maintenance experience and minimum one (1) year maintenance experience on H-1, H-60 Bell 212/412 or S-70 helicopters weapons system and on the maintenance task performed. Furthermore, any SP employees who signs off a Red X symbol shall be trained to perform aircraft mechanic duties at the AF 7-level equivalency (See AFI 21-101, Paragraph

2.1. and Table 11.1).

2.1.5.2.8.15.2. SP employees who clear Red X conditions shall complete the special certification process and be identified on the Special Certification Roster (SCR) IAW AFI 21-

101, Chapter 11. SP employees who do not meet the above requirements for clearing a Red X condition shall complete a comprehensive training program, meet minimum aircraft maintenance experience requirements, coordinated through the Government Chief COR and be approved by the CO.

2.1.5.2.8.16. Exceptional/Conditional Release and Red X Downgrade. Any SP employees authorized to sign an exceptional release/conditional release or downgrade a Red X symbol shall have as a minimum ten (10) years aircraft maintenance experience. For SP employees that do not meet the ten (10)-year requirement, the SP may request a waiver from the CO through the Chief COR. Furthermore, SP employees who sign exceptional release/conditional release or down grade Red X symbols shall complete the special certification process and be identified on the SCR IAW AFI 21-101, Chapter 11.

2.1.5.2.8.17. Engine Motoring Training. UH-1N Engine motoring training requires qualification IAW AFI 21-101, Chapter 11 and procedures outlined IAW aircraft specific TOs.

Rotary wing maintenance SP employees qualified through OJT may motor engines as long as the rotor brake will prevent the rotors from turning.

2.1.5.2.8.18. The SP shall maintain SP employees training records on each employee through use of the Training Business Area (TBA) application to document locally conducted task type training. As a minimum, those records shall contain all tasks on which the SP employees is qualified to perform maintenance/inspections, initials or name of the SP employees who provided the training, initials or name of the employee, the date training was started, and the date training was conducted/completed. Primary and alternates will be trained in all tasks to prevent one-deep manned difficulties. Training records shall be made available to the

Government no later than the contract start date and upon request. All ancillary/recurring

2-1-13 training and special certifications shall be documented in IMDS, ADLS, or an AF approved SP database.

2.1.5.2.8.19. Establish a program to ensure only qualified production inspectors sign condition tags, danger tags, and In Process Inspections (IPI)’s using the SCR IAW AFI 21-101, Chapter

11.

2.1.6. Quality Control. (See Section 3.1.26.)

2.1.7. Occupational Safety and Health.

2.1.7.1. The SP is responsible for establishing a safety and occupational health program consistent with requirements of OSHA Title 29, Code of Federal Regulations (CFRs) and AFPD

91-2, Safety Programs, all. The Bio-Environmental (BE) evaluations may be used in support of the SP program. SP shall not be required to comply with AF Occupational Safety Health

(AFOSH) standards except as needed to protect AF resources (facilities to include hangars and industrial areas, equipment, and Government employees). For flight line operations the SP shall comply with AFMAN 91-203, Air Force Occupational Safety, Fire and Health Standards, Chapter 24, Aircraft Flight Line - Ground Operations and Activities, in areas where OSHA does not provide guidance. The SP shall perform required personal exposure assessments and medical surveillance. The SP must also provide it’s employees with protective equipment and training consistent with applicable standards.

2.1.7.1.1. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF

Public Health (SGPM) office in AF documents for SP employees should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s employees. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TO means that SP employees must obtain such support from the SP’s industrial hygiene function.

2.1.7.2. Mishap investigation and reporting of accidents involving only SP employees shall be the responsibility of the SP. The SP shall immediately notify the COR, the appropriate unit

Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP employees. The SP shall assist the appropriate unit Safety Office in the investigation and reporting of such mishaps.

2.1.7.2.1. The appropriate FAFB Safety Office will conduct work site visits of SP operations to insure Government facilities and equipment are used and maintained IAW OSHA/AFOSH safety standards, all that are applicable to this PWS and applicable TOs. The SP shall take action as directed by the CO to correct unsafe conditions/hazards identified during the visit.

2.1.7.3. The SP shall appoint in writing, an Occupational Safety and Health Monitor for safety and health related issues.

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2.1.7.4. The SP shall report to the Chief COR, any malfunctioning or newly procured

Government Furnished Equipment (GFE) requiring safety evaluation.

2.1.7.5. The SP shall identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Chapter 5. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW

AFI 91-204, Chapter 4 to the Government COR office, CO and Safety Office.

2.1.7.6. Miscellaneous Reporting Instructions: The SP shall report injury of SP employees to the Government Chief COR, FC, CO, Wing Safety Office and 19 AF/LG IAW AFI 21-101, AETC SUP, paragraph 2.4.57.1.The SP shall report by telephone within one (1) hour to the

COR office, any mishap, incident, or unusual occurrence that requires reporting IAW AFI 91-

204, Chapter 5, and results in damage to aircraft or aircraft system components, AGE or maintenance facilities, and (or) injury to SP employees. Procedures in AFMAN 10-206, Operational Reporting (OPREP), Chapters 3 and 4 and AETC SUP, Chapters 3 and 4, all shall be followed. In addition, any aircraft or maintenance-related unusual occurrence that may have

Command interest or will result in a Command incident/Home line report shall be coordinated with the Government Chief COR, FC, CO, and Wing Safety office before being reported to HQ

AETC. The SP shall not disturb the mishap scene except to prevent further injury or damage until proper officials authorize movement. The SP shall report confirmed occupational illness to SP employees to Government Chief COR, FC, CO, and base Public Health Office. Note:

The SP shall coordinate with the FC prior to any off base reporting of any Safety Hazards, Mishaps, Incidents, Cross Tell, or Home line information.

2.1.7.6.1. The SP shall identify and control all parts submitted for teardown analysis or

Deficiency Report (DR) in conjunction with safety investigations IAW TO 00-35D-54, USAF

Deficiency Reporting, Investigation, and Resolution.

2.1.7.7. The SP shall ensure all protective equipment and safety devices (rails, guards, shields, wheel brakes, ram locks, etc.) are used at all times on Government provided equipment to include industrial equipment.

2.1.7.8. The SP shall ensure anti-tripping devices/mats/bridges are used in walking and high traffic areas within Government provided hangars and facilities.

2.1.7.9. Conform to T.O. 00-25-172, Ground Servicing of Aircraft and Static

Grounding/Bonding, all and AFMAN 91-201, Explosives Safety Standards, Chaps 7, 8, and 11.

2.1.7.10. The SP shall implement and manage a Lockout and Tag-out Program IAW AFMAN

91-203, Chapter 21, and OSHA Standards 29 CFR 1910.147, Occupational Safety and Health

Standards - The Control of Hazardous Energy (lockout/tagout).

2.1.7.11. Anytime the CO becomes aware of the SP’s non-compliance with OSHA directives that could cause injury to AF or other employees, or damage to AF or other property or

2-1-15 equipment, the CO will inform the SP. The SP shall take immediate steps to correct the situation.

2.1.8. SP Security Requirements.

2.1.8.1. SP shall appoint a security representative for the on-base long-term visitor group IAW

AFI 16-1406, Air Force Industrial Security Program, Chapter 5, 7 and 10. The security representative may be an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide SP employees with training required by DoDM 5200.01-V3 DoD Information Security Program: Protection of

Classified Information and DoDM 5200.01-V4, DoD Information Security Program:

Controlled Unclassified Information (CUI), AFI 16-1404, Air Force Information Security

Program, Chapter 6 and 7, and AFI 16-1406, Chapter 6.

2.1.8.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the AF to ensure effective and economical operation on the installation.

2.1.8.2.1. The 92nd Aerial Refueling Wing (ARW) long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.8.2.2. The SP shall maintain a current listing of all employees on a Visitor Access List

(VAL). The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the SP's Facility Security Officer

(FSO) and provided to the CO, Government COR office and 92nd Security Forces Squadron

(SFS) Information Protection Office prior to the contract start date. Updated listings shall be provided quarterly and when an employee's status or information changes. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. The VAL shall include:

Name, address, and…