Addendum1-RFP-MS-2425-77.pdf

California Department of Aging RFP Number: RFP-MS-2425-77 Addendum #1

Multipurpose Senior Services Program (MSSP) In San Francisco County

California Department of Aging 2880 Gateway Oaks Drive, Suite 200

Sacramento, CA 95833

ADDENDUM #1

REQUEST FOR PROPOSAL (RFP)

RFP Number: RFP-MS-2425-77

Multipurpose Senior Services Program (MSSP)

March 25, 2024

The California Department of Aging (CDA) is issuing this Addendum to modify and clarify the above referenced RFP.

Addendum Item 1: Change to General Proposal Information Allowing the Submission of

Proposals Electronically.

K. General Proposal Information

1. Proposals may be submitted electronically or in paper form. If submitting electronically, please submit via email following the instructions listed in a.

below:

a. All electronic proposals must be submitted to:

bmbsubvention@aging.ca.gov

SUBJECT: Submittal – RFP MS-2425-77 [Proposer Name]

b. The emailed proposal must be received no later than the due date and time listed in Section H, Key Action Dates.

mailto:bmbsubvention@aging.ca.gov

California Department of Aging RFP Number: RFP-MS-2425-77

Multipurpose Senior Services Program (MSSP)

c. The emailed proposal must be sent with your request for a read- receipt from the recipient so that you know it has been received.

d. Emailed submissions will not be opened until after the 5:00 PM PST deadline. If emailed proposals are received after 5:00 PM PST they will not be opened or evaluated.

e. Emailed proposals must not be encrypted or otherwise password protected.

To meet size limits, proposals may need to be split into several PDF documents.

2. All hard copy proposals must be enclosed completely within a sealed envelope, package or box, and must be received by the California Department of Aging before 4:00 p.m. PST on April 8, 2024. Proposals not completely sealed shall be rejected.

One (1) original and three (3) copies of the proposal shall be submitted. Proposals received after this date and time will not be considered. The sealed envelope, package or box must be plainly marked with the RFP number and title and show your firm name and address, and must be marked with “DO NOT OPEN,” as shown in the following example:

RFP MS-2425-XX

MSSP Services in San Francisco County [your

Company/Organization Name here] DO NOT OPEN

Addendum Item 2: Questions and Answers

Question 1: Are there licensing or certification required for staff at our agency?

Answer 1: Yes, there are requirements listed in Chapter 2 of the MSSP Provider Manual. These requirements include the hiring of staff, as well as ongoing licensing/certification checks.

Question 2: What is the staff-to-client ratio?

Answer 2: The acceptable MSSP participant to care manager ratio is 38:1 to 42:1.

Sites are not permitted to operate at a different participant to care manager ratio without prior approval from CDA. CDA recognizes that there are normal fluctuations in monthly enrollment levels and temporary events may result in varying ratios for a short period of time.

Question 3: What is the reimbursement rate for in-person vs. remote services?

Answer 3: The provider is paid using the fee-for-service payment model with set rates for services. There is no differentiation of rates for services provided in-person or remote.

https://www.aging.ca.gov/download.ashx?lE0rcNUV0zY2Nz%2f3c%2bpFqA%3d%3d

California Department of Aging RFP Number: RFP-MS-2425-77

Multipurpose Senior Services Program (MSSP)

Question 4: RE: letters of support, are there any requirements or limitations? Can the letter of support come from the current provider?

Answer 4: A letter of support can come from anyone of their choosing who they determine to be credible to validate their existing operations within their current line(s) of business and as a potential successful MSSP provider

Question 5: Is the Department of Aging looking to contract with one company to provide all of the services listed or is it looking to contract with multiple companies for the different services?

Answer 5: The successful provider who is awarded a contract with CDA for serving participants in this county within the allotted slots is responsible for providing all the services. It is their responsibility to contract with vendors and service providers to facilitate all the services required by the program.

Question 6: Up to how many renewals are possible for this contract?

Answer 6: While the contracts are renewed year to year, there is no limitation for how many renewals are possible, permitting the program is still funded by the state.

Question 7: Who is the current contractor/s who provide the services (PERS)?

Answer 7: The prospective MSSP site is responsible for finding and procuring the contractors.

Question 8: How many clients are currently receiving PERS (personal emergency response systems) services? Is it expected for the volume to remain the same?

Answer 8: We are unable to provide how many clients are receiving a PERS system.

The volume varies from site to site.

Question 9: Will all of the current PERS clients be transferred to the new provider if a different contractor is chosen?

Answer 9: The prospective MSSP Site is not required to continue using the vendor that is currently used for PERS. This component may be subject to negotiations between the newly awarded MSSP provider and the existing PERS vendor/contractor.

California Department of Aging RFP Number: RFP-MS-2425-77

Multipurpose Senior Services Program (MSSP)

Question 10: What is the breakdown of type of PERS units?

Answer 10: We are unable to provide this type of breakdown for the units.

Question 11: What is the current contractor's pricing for each type of PERS device?

Answer 11: We are unable to provide the pricing as the rates are negotiated by each provider.

Addendum Item 3: Request for Proposal, Key Action Dates Revision

H. Key Action Dates

Below are key dates and times for this RFP. The dates and times are estimates that may vary due to unforeseen events. All times are Pacific Standard Time (PST).

Event Date Time RFP Release Date Thursday, February 29th, 2024 -- Last Day to Submit Questions Wednesday, March 13th, 2024 5:00 PM

Anticipated date of Addendum (Questions answered in writing)

Wednesday, March 27th, 2024 5:00 PM

Final Date for Proposal Submission Monday, April 8th, 2024 4:00 PM Proposal Opening & Administrative Evaluation Tuesday, April 9th, 2024 11:00 AM Anticipated Dates of Evaluation Week of April 15th April 10th through April 17th, 2024

Anticipated Notice of Intent to Award will be Posted

Friday, April 26th, Thursday, April 18th, 2024

1:00 PM

Last Day to Protest this Award Friday, May 3rd Thursday, April 25th , 2024

5:00 PM

Award of Contract Friday, May 10thThursday, May 2nd, Proposed Start Date of Agreement June 6th, 2024 -

End of Addendum 1