Addendum__2_15-64170.doc.pdf

STATE OF CALIFORNIA – HEALTH AND HUMAN SERVICES AGENCY EDMUND G. BROWN JR., GOVERNOR

Safety, Treatment and Responsibility

DEPARTMENT OF STATE HOSPITALS – COALINGA

24511 West Jayne Avenue P.O. Box 5000 Coalinga, CA 93210

May 6, 2016

Addendum #2

TO: PROSPECTIVE BIDDERS

RE: IFB #15-64170 Public Pay Telephone Maintenance and Services

1. Page 34 of the IFB, 6. Contractor Responsibilities. B. has been updated as follows:

Contractor shall make available non-sent paid calls for an estimated one hundred and twenty-eight (128) patient outgoing phones, in which collect calls can be made, billed to a third telephone number and calls billed to telephone calling cards or major credit cards and dialed “0”, “0+”, Prepaid phone cards and Toll Free numbers.

2. Page 34 of the IFB, 6. Contractor Responsibilities. C. has been updated as follows:

Contractor shall block all outgoing calling and only allow incoming calls on an estimated one hundred and twenty-eight (128) incoming phone lines.

Please see the following Questions and Answers

3. The term shows to be 5/9/16 to 8/31/16, is this correct?

Term date was changed to 5/20/16 to 10/31/16

4. Are the 142 Incoming free call phones located one in each housing unit?

There is an estimated 128, each unit has 4 incoming lines with the exception of four units in which they only have 1 incoming line.

5. Are the 143 Outgoing collect calling only phones located one in each housing unit?

There is an estimated 128, each unit has 4 Outgoing lines with the exception of four units in which they only have 1 outgoing line.

6. Are there 290 separate phones?

There are an estimated 261 phones.

7. What type of phone is used for the Incoming Free Calls?

V-Tec Cordless phones with charging stations are facility provided. (Contractor only needs to provide phone line)

8. What type of phone is used for outgoing operator calls?

V-Tec Cordless phones with charging stations are facility provided. (Contractor only needs to provide phone line)

9. Are all of the phones (except the 5 coin sent phones) with solid faceplates (no coin slot) and sealed coin return shoots?

V-Tec Cordless phones with charging stations are facility provided.

10. Can one regular Pay Phone that allows Free Incoming calls and Outgoing Operator calls only be used in each of the housing units instead of having a separate phone for incoming calls and another phone for outgoing calls?

No

11. Can the incoming free call phones be hooked up to the hospitals centrex or centranet phone system?

Not Available

12. Who is the current vendor and do they own all of the phones and/or enclosures for the telephones at the Hospital? Or does the hospital own them?

The current vendor is Pacific Telemanagement Systems, the company owns the 5 pay phones located at DSH-C

13. Is there any anticipated changes being made to the hospital’s telephone (patient’s) systems after the 10/31/16 period for this agreement?

DSH-C is currently looking at going to CalNet3 for phones

14. What is he current contracts cost per line?

Service Description

Cost Per Line

Outgoing Phone Lines

$40.00

Incoming Phone Lines

$50.00

Pay Phone Lines $75.00

Rebecca Dickens SSA, Contracts Analyst Procurement & Contracts Department Phone: (559) 935-4037 Fax: (559) 935-7319