Addendum #1 - Q & A1.xlsx

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RFP #24NEA0191 Healthcare Education Management System
Solicitation number
2120201
Issued by
Erie County, New York

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Addendum #1 for Request for Proposal #24NEA0191 is issued by the University at Buffalo (UB) for a Healthcare Education Management System, addressing clarifying questions from potential bidders. The RFP seeks a comprehensive software solution for the Jacobs School of Medicine and Biomedical Science, with key requirements including distributing program evaluations, maintaining anonymity in feedback, tracking clinical experiences, managing course schedules, and supporting curriculum management. The proposal submission is due on April 10, 2025, at 2:30 PM EST, with an anticipated five-year contract term covering all New York State counties and focusing on the downtown campus.

The procurement opportunity includes specific subcontracting goals of 17.9% for Minority Owned and 12.1% for Women Owned businesses, with no Service-Disabled Veteran-Owned business set-aside. The evaluation will use a 100-point scoring methodology, allocating 70 points to technical proposals (60 points for technical response and 10 points for vendor proof of concept) and 30 points for total solution pricing. The system must support Shibboleth or Active Directory Federated Services authentication, store all data within continental United States datacenters, and potentially integrate with the existing MedHub software. Vendors must demonstrate compliance with New York State Finance Law, provide comprehensive insurance coverage, and meet specific technology accessibility standards.

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Sheet1

Request for Proposal # 24NEA0191
Healthcare Education Management System
ADDENDUM # 1
Issued: April 2, 2025
Addendum #1 issued to answer bidders’ questions. Portions of several questions were redacted so addendum did not contain the identities of bidders. Bidders will remain anonymous to the extent allowed by law.
QuestionAnswer
Customer Authorization Process... Please explain what this process might look likeThis process might look like what happens after purchase and how is UB authorized to use the platform.
High Impact Questions... What does this refer to? Can you provide more info on what a detailed data plan might include?Please disregard. There was a Jaggaer issue, and this question is deleted.
Client Sponsors... When you say “client sponsors”, are you referring to the client themselves? Are you asking how we import data into the system?Please disregard. There was a Jaggaer issue, and this question is deleted.
3.1.34 Does your system provide the ability to ide... Can you provide an example of a “agreed upon data source”?Please disregard. There was a Jaggaer issue, and this question is deleted.
Grades... With regards to the Scope of Services requirement for entering and tracking grades, please elaborate on what grades UB is referring to.Grades are generated in the clinical environment as the result of multiple clinical evaluations. How does the system allow for multiple evaluators to provide sassessemtn of students? Are there mechanisms for a final clinical grade to be generated from thes multiple evaluations.
Learning Module... With regards to the Scope of Services requirement for delivering materials to students in a learning module format, please elaborate on the information provided to the student (e.g., onboarding documentation, compliance, HIPAA training) and the desired delivery format.Describe if the platform can house documents of multiple file types (docx, pdf, xlsx, etc) for learning. No HIPAA data will be on the platform but learning modules will cover a variety of topics.
Tracking... With regards to the Scope of Services requirement for collecting and tracking attendance, is UB referring to class attendance or time tracking for clerkship? If the latter, does UB need to track any site-specific requirements or preceptor compliance?We currently do not track but would like to know the capabilities of the system provided.
LCME Reports... With regards to the Scope of Services requirement for gathering extensive reports on all aspects of the software solution, including reports important for LCME accreditation, what specific reports will UB need?The LCME requires the generation of the DCI for accreditation visits. It is expected that the vendor is familiar with the process.
Curriculum Mapping & Competency Tracking... Section 3.1 “Evaluation Question Criteria Page 3: Functional” in the Questions section asks about curriculum mapping (see 3.1.9) – does UB also require competency tracking and/or a student academic portfolio?We may embark on competency tracking but do not at the current time. Features of the system that would track competency would be interesting to hear about.
Integrations... Section 3.1 “Evaluation Question Criteria Page 3: Functional” in the Questions section asks about out-of-the-box integrations (see 3.1.25) – what specific UB systems would we need to integrate with (e.g., LMS)?Our LMS is Brightspace.
Gaps... Are there any gaps that the College is looking to fill that the current solution and/or processes cannot?There are no gaps.
MSPE Letter... With regards to the Scope of Services requirement for gathering and synthesizing important information for MSPE letters, can UB clarify specifically what information it needs to gather and how it wants it synthesized and/or formatted?Many solutions utilize information from clinical student assessments to compile data for the MSPE. We are looking for the product to have this feature.
Client Sponsors... Section 3.1 “Evaluation Question Criteria Page 3: Functional” in the Questions section asks about client sponsors (see 3.1.33) – who would be considered a client sponsor?Please disregard. There was a Jaggaer issue, and this question is deleted.

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