A02-PWS_RFI.docx

Perkin Elmer Maintenance & Service

Performance Work Statement (PWS) For Perkin Elmer Maintenance & Service Pittsburgh Safety and Health Technology Center Technical Support Revised as of 7/19/24

PART 1

General Information

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform preventative maintenance as defined in this Performance Work Statement, except as Specified in section C-3 as government furnished property and services at the Mine Safety and Health Administration (MSHA) Technical Support laboratories as defined in this Performance Work Statement, except as Specified in section C-3 as government furnished property and services. The contractor shall perform to the standards in this contract action.

1.2 Background:

The Pittsburgh Safety and Health Technology Center Laboratory analyzes health enforcement samples, collected by both Coal and Metal-Nonmetal inspectors. Perkin Elmer Instruments are used to analyze approximately 14,000 respirable coal mine dust samples for crystalline silica, and 500 metal dust and fume samples for trace metals per year. To maintain the required efficiency in processing samples, service contracts are necessary to ensure that critical instruments do not experience extended outages. The Gold Service contracts will cover parts, labor, travel, and preventative maintenance needed to maintain two Spectrum 2 Fourier Transform Infrared (FTIR) Spectrometers, and one Avio 500 Inductively Coupled Plasma Optical Emissions Spectrophotometer (ICP-OES) in good working order. The contract will consist of a base year plus three additional option years.

1.3 Objectives:

The Pittsburgh Health and Safety Technology Center of the Mine Safety and Health Administration is seeking the services of PerkinElmer Health Sciences, Inc. to maintain two Spectrum 2 FTIR instruments with one annual preventative maintenance visit, and one Avio 500 ICP-OES with two preventive maintenance visits per year.

1.4 Scope:

The annual Gold Service packages includes one preventive maintenance visit per instrument for the FTIR’s, two preventive maintenance visits for the Avio 500 ICP, unlimited repair service, non-consumable parts, labor, travel, phone/remote support, and a 15% discount on training with 10% discount on qualification services.

1.5 Period of Performance:

The government reserves the right to extend the term of this contract action at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the Contract”.

1.6 General Information

1.6.1 Quality Control:

The vendor will perform a series of acceptance tests to ensure that the systems are functioning according to performance specifications before the end of each visit when applicable. The acceptance tests will include a demonstration of determining limits of detection for the specific analyte(s) for that particular instrument in addition to the function tests normally performed by the manufacturer.

1.6.2 Quality Assurance:

Not Applicable.

1.6.3 Government Remedies:

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

Independence Day

1.6.5 Hours of Operation:

Hours of Operation/Place of Performance: The contractor is responsible for conducting between the hours of 07:30 a.m. and 04:00 p.m. Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting or “work at home” is not authorized under this contract unless under emergency situations as determined by the COR.

The Contractor will in the performance of this contract immediately notify the COR or the MSHA Point of Contact if the time and/or service obligations of this contract cannot be met due to inclement weather, civil disturbances, equipment failure, illness, etc. MSHA recognizes the obligation of the Contractor to provide for the safety and well-being of personnel engaged in providing services under this contract. The Contractor shall notify the MSHA COR or other Point of Contact no later than 9:00 a.m. on the day the services were scheduled to be provided if any circumstances prevent timely performance.

1.6.6 Place of Performance:

The work to be performed under this contract action will be performed at Technical Support – PSHTC, 636 Cochrans Mill Rd., Bldg. 38, Pittsburgh, PA 15236

1.6.7 Type of Contract:

The government anticipates award of a Fixed Price Performance (FPP) based contract.

1.6.8 Security Requirements:

The contractor must follow all requirements necessary to enter government facilities.

1.6.8.1 Physical Security

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8.2 Key Control

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.8.2.1 Lost Keys

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.8.2.2 Key Use

The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.9 Lock Combinations

The contractor shall establish and implement methods of ensuring that not all lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s Quality Control Plan.

1.6.10 Conservation of Utilities

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.6.11 Special Qualifications

The following personnel are considered key personnel by the government: service engineer(s) responsible for the preventative maintenance and repairs (as needed) outlined in the service contract. The service engineer(s) must be capable of performing all tasks associated with the on-site maintenance of the systems and instrument software capabilities.

1.6.12 Post Award Conference/Periodic Progress Meetings

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.13 Contracting Officer’s Representative

A COR will be delegated separately.

1.6.14 Key Personnel

The follow personnel are considered key personnel by the government: COR & Contracting Officer. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract action.

1.6.15 Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract action may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI), as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Part 2

Definition & Acronyms

CFR – Code of Federal Regulations

CO – Contracting Officer

DOL - Department of Labor

FAR – Federal Acquisition Regulation

MSHA – Mine Safety and Health Administration

NIST – National Institute of Standards and Technology

POP – Period of Performance

PSHTC – Pittsburgh Safety and Health Technology Center

Contracting Officer’s Representative. A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Part 3

Government Furnished Property, Equipment, And Services

3.1 General

The government will provide, the facilities, equipment, materials, and/or services listed.

below.

3.2 Equipment

Not Applicable.

3.3 Services

Knowledgeable MSHA personnel will be made available to assist Contractor personnel in obtaining information pertinent to this PWS.

3.3.1 Utilities

All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Facilities

The government will furnish all necessary workspace required for the contractor to support the effort(s) outlined in this PWS, to include desk space, telephones, computers, and other items necessary to maintain an office environment.

Part 4

Contractor Furnish Items and Services

4.1 General

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish all other items required to perform the services in this PWS as follow in the below Service Plans:

· Gold Service plan for Spectrum 2 FTIR s/n 121844 - Plan includes 1 PM visit, Parts, Labor, Travel, & Phone Support for one year.

· Gold Service plan for Spectrum 2 FTIR s/n 121810 - Plan includes 1 PM visit, Parts, Labor, Travel, & Phone Support for one year.

· Gold Service plan for Avio 500 ICP-OES s/n 081S2010291 - Plan includes 2 PM visits, Parts, Labor, Travel, & Phone Support for one year.

4.2 Clearance

Not Applicable

Part 5

Specific Tasks

PerkinElmer Health Sciences, Inc. agrees to provide service, during the period specified in this agreement to maintain the equipment in good operating condition. This service includes parts, labor, travel, phone support, and one annual preventative maintenance visit for each Spectrum 2 FTIR, and Avio 500 ICP-OES.

5.1 Services:

The contractor shall provide services for the equipment requires service beyond the normal cleaning, maintenance, and care normally performed by the customer, Perkin Elmer Health Sciences, Inc. will provide a service representative to perform the repair. Emergency service will be provided on an unscheduled basis when notified by the customer that the equipment is inoperable. The contractor will use reasonable efforts under the circumstances to provide services as quickly as possible. Coverage includes two Spectrum 2 FTIR spectrometers, and one Avio 500 ICP spectrophotometer.

5.2 Tasks:

5.2.1 - Preventative Maintenance

A trained PerkinElmer Health Sciences, Inc. specialist will take those actions necessary to ensure that the equipment covered by this agreement is functioning properly. The specialist will inspect, clean, make minor adjustments, verify the operation, and perform general system tests. It is understood that ordinary cleaning, maintenance and care will be performed by the customer. Preventative maintenance will be performed concurrently with emergency service or scheduled based on the needs of the individual equipment as detailed in this agreement.

Task 5.2.2 - Parts

Under the Gold Service Plan offered by the contractor, non-consumable replacement parts for each piece of equipment specified in the contract are included. All parts furnished are subject to the standard PerkinElmer Health Sciences, Inc. warranty terms and conditions.

Task 5.2.3 – Charges

Labor, parts, travel, and phone support are covered in the Gold Service plan for the equipment specified in the contract. A training discount of 15% and qualified services discount of 10% is included with the Gold Service Plan.

Task 5.2.4 – Warranty

PerkinElmer warrants that it will provide service at least in accordance with generally accepted standards prevailing in the instrument repair industry, at the time and place performed. Warranty claims must be made within 90 days after services are performed.

Part 6

Applicable Publications

6.1 Publications Applicable to This PWS

Publications applicable to this PWS are listed below. The publications must be coded as mandatory or advisory, the date of the publication, and what chapters or pages are applicable to the requirement. All publications listed are available via the Internet.

6.1.1 References, Laws, Regulations and Policies

At a minimum, Contractor performance in accordance with the requirements herein shall fully comply with the following laws, regulations, policies and guidelines:

· Title III of the E-Government Act of 2002 — Federal Information Security Management Act (FISMA).

· The Privacy Act of 1974, PL 93-579, as amended.

· OMB Circular A-123 Revised, Management's Responsibility for Internal Control, December 2004.

· OMB Circular A-127, Financial Management Systems, July 23, 1993.

· OMB Circular A-130, Appendix III, Security of Federal Automated Information Resources.

· Homeland Security Presidential Directive 12, Policies for a Common Identification Standard for Federal Employees and Contractors.

· Department of Labor, Computer Security Handbook (CSH).

All publications listed are available via the Internet.

Part 7

Technical Exhibit Index

Technical Exhibit 1 – Performance Requirements Summary

Technical Exhibit 2 – Deliverables Schedule

Technical Exhibit 3 – Estimated Workload Data

Technical Exhibit 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective The contractor shall complete service to return instrument to working status per incident. [1.4] Standard 100% of all Preventative Maintenance must be returned to working status in accordance with PWS.

Performance Threshold Zero deviation from standard

Method of Surveillance 100% inspection by COR

Performance Objective The contractor shall provide one preventive maintenance visit per Spectrum 2 FTIR for each year of coverage. [1.4] Standard 100% of all Preventative Maintenance must be returned to working status in accordance with PWS.

Performance Threshold Zero deviation from standard

Method of Surveillance 100% inspection by COR

Performance Objective The contractor shall provide two preventive maintenance visits for the Avio ICP per year of coverage. [1.4] Standard 100% of all Preventative Maintenance must be returned to working status in accordance with PWS.

100% inspection by COR

The following listing provides various types of Surveillance as examples to select from:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure.

100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed.

Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (I.e., monthly, quarterly, semi-annually etc.).

Validated Customer Complaint: Complaints must be validated.

Technical Exhibit 2

Deliverables Schedule

Service Reports

Per Repair or

Preventative Maintenance Occurrence

Technical Exhibit 3

Estimated Workload Data