RFI_Attachment_1_-_Response_Template_A0002_9_12_2019.xlsx
XLSX spreadsheet 57 KB Posted
- Attached to
- Business Oriented Software Solutions (BOSS) Federal contract opportunity
- Solicitation number
- ACQ-19-1870
About this file
RFI Attachment 1 - Response Template_A0002_9_12_2019
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| RFI_Attachment_4_-_Question_and_Answer_Sheet_A0002_9_12_2019.xlsx | XLSX spreadsheet | |
| Request_for_Information_A0002_9_12_2019.pdf | ||
| Request_for_Information_A0001_9_10_2019.pdf | ||
| RFI_Attachment_4_-_Question_and_Answer_Sheet_A0001_9_10_2019.xlsx | XLSX spreadsheet | |
| RFI_Attachment_1_-_Response_Template_A0001_9_10_2019.xlsx | XLSX spreadsheet | |
| RFI_Attachment_3_-_DRAFT_Performance_Work_Statement.pdf | ||
| RFI_Attachment_2_-_DRAFT_Request_for_Proposal.pdf | ||
| RFI_Attachment_4_-_Question_and_Answer_Sheet.xlsx | XLSX spreadsheet | |
| Request_for_Information_8_19_2019.pdf | ||
| RFI_Attachment_1_-_RFI_Response_Template.xlsx | XLSX spreadsheet |
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Corporate Profile
| Corporate Profile | ||||||||
| Company Name | Role | Company Address | DUNS Number | Business Size Status Under NAICS 541512 ($30.0M) | Sub-contractor experience leveraged in question(s)… | Company Point of Contact | ||
| Name | Phone Number |
Martinez, Victor: For additional rows, select cell above and press "Tab".
Martinez, Victor: If a prime contractor teaming agreement (i.e. Joint Ventures (JV), SBA Mentor-Protégé Agreements) is utilized, corporate profile information for each team member must be provided. Also, if a prime contractor is leveraging planned sub-contractor experience in its RFI reponses, the planned subcontractor(s) shall be listed above.
Martinez, Victor: Identify above each question number where planned subcontractor experience was leveraged. (e.g. 1, 2, and 4)
| Prime Contractor Teaming Agreement (i.e. Joint Ventures (JV), SBA Mentor-Protégé Agreements) |
| If a prime contractor teaming agreement is utilized, the proposed agreement shall be described and vendor relationships disclosed below: |
&P
List of Questions
| Category | Question No. | Question | Response Parameters |
| Knowledge, Skills, & Abilities | 1 | An Agile team with a low velocity is not on track to complete all high priority work items in the product backlog. |
June believes the team is insufficiently staffed and plans to address this problem by replacing Agile team members with individuals with more experience/skills (e.g. remove a mid-level developer and replace with a senior developer).
On the other hand, Julio believes the team is understaffed and plans to address this problem by adding new members to the team.
| Is the cause(s) of the problem, as defined by either June or Julio, accurate? Are there other potential causes? What are some shortcomings/risks of June's and Julio's approaches to address the problem? Are there other solutions? | Provide a response in 3,500 characters or less. | ||
| 2 | Project Manager Izzy exclusively uses the following metrics to evaluate the quality of the product being built: |
1) Number of reported defects,
2) Level of code coverage by unit tests, and
3) the number of static code analysis issues.
| What are the shortcomings/risks to Izzy's approach to evaluate the quality of the product being built? Are there other ways of evaluating quality? Are there effective ways to evaluate quality or identify risks using the 3 metrics listed? | Provide a response in 3,500 characters or less. | ||
| 3 | The primary goal of DevOps is to optimize the delivery of the flow of value from idea to end user in a more efficient and effective manner. |
| Please identify three of the most significant challenges that your organization has overcome while operating in an environment that is highly fragmented into a siloed group culture that implements DevOps. Provide a brief narrative of how you successfully overcame each of those challenges. | List the three most significant challenges and describe how each challenge was successfully dealt with. For each challenge, provide a response in 2,100 characters or less. | |||
| 4 | Identify two of the most challenging areas of practicing Continuous Integration Continuous Delivery? What has your organization done to overcome those challenges? | List the two of the most challenging areas and describe how each challenge was successfully dealt with. For each challenging area, provide a response in 2,100 characters or less. | ||
| 5 | Of the following list of characteristics, select the two that best demonstrate your organization's experience in selecting cloud technologies and tools that were used to create applications that traversed hybrid cloud services. (Note: "Hybrid cloud service" is defined as a cloud computing environment that uses a mix of on-premises, private, and/or public cloud services.) |
A) Efficacy of segregation measures subject to continuous verification/audit in private and public cloud
B) Duties and areas of responsibility in the cloud application provider’s internal organization are appropriately segregated
C) Controls have been implemented to ensure the security of information exchange within application
D) Technical information related to interconnection/interfacing between the cloud service and Govt. agency information systems are protected (Note: The term "protected" applies to both the technical information and interconnection/interface).
| Please elaborate on your organization's rationale for each selection. | Select two of the listed characteristics that best demonstrate your company's experience in selecting cloud technologies and tools that were used to create applications that traversed hybrid cloud services. For each selection, provide a response in 2,100 characters or less. | ||
| Iterative Development Contract Experience | 6 | Of the following list of characteristics, select the three that best align with Scrum Teams that deliver high quality code ready for regularly scheduled and frequent (weekly/monthly) deployments to a production environment. |
A) Ability to consistently achieve commitment (i.e. developing a product that meets committed goals at the end of each sprint)
B) Accuracy and consistency of estimation
C) Consistent level of delivery of user stories throughout the Sprint
D) Focus is on being strategic
E) The team requires a high degree of guidance
F) Understand how team decisions are made
G) Understanding Definition of Done
| Please elaborate on your organization's rationale for each selection. | Select three of the listed characteristics that best align with Scrum Teams that deliver high quality code ready for regularly scheduled and frequent (weekly/monthly) deployments to a production environment. For each selection, provide a response in 2,100 characters or less. | ||
| 7 | In an environment where it is required to collaborate with various—geographically dispersed and/or co-located—teams to work in the same value stream and where the government is the integrator, which three of the following factors would contribute most to success? (Note: While support will mainly be provided within the Eastern Standard Time zone, USPTO agile teams may be dispersed across any of the contiguous U.S. time zones.) |
A) Ability to deal with change (Ability to limit up-front planning to a minimum based on an assumption of unpredictability, and instead, lays value and concentrates on adaptability to changing conditions).
B) Allow the government staff to make all necessary command decisions
C) Communicate and embrace transparency throughout the entire value stream D) Holistic understanding of the product
E) Increased team protection so that work is accomplished with minimal distractions
F) Continuous integration producing a clean build of the system several times per day (ability of scrum team to never leave anything unintegrated at the end of the day).
G) Establish a common set of rules for collaboration and communication; employ maximum use of virtual communication
| Please elaborate on your organization's rationale for each selection. | Select three of the listed factors that would contribute most to a successful outcome in an environment where geographically dispersed and/or co-located teams have to collaborate to work in the same value stream and where the government is the integrator. For each selection, provide a response in 2,100 characters or less. | ||
| Development Capabilities | 8 | Software developed at the USPTO follows the ISO 9241-210:2010 standard for Human-centered design for interactive systems. The 2019 standard will be adopted in 2020. |
| Please provide a narrative describing how you successfully utilized User Centered Design (UCD) design, techniques, and methods in a recent publicly-accessible project (within the last 3 years from response submission date). Publicly-accessible is defined as accessible to the public (everyone). A website that's only accessible by those in a particular agency does not qualify. Please provide point of contact information from corresponding customer organizations (commercial or government). A minimum of one reference is required. | Provide a response in 3,500 characters or less. | ||
| 9 | Does your company have experience creating and delivering on-premise and cloud solutions which required Authorization to Operate (ATO) from government agency customers, and obtaining ATOs from customer Designated Authorizing Officials using the National Institute of Standards and Technology Risk Management Framework? |
| Provide the number of government agencies supported. If an ATO was ever revoked, please state why it was revoked and how it was resolved. For no more than 10 government agencies, provide the agency name, ATO duration(s), and type of solution delivered. Please provide point of contact information for each corresponding government agency. | Provide a response in 5,000 characters or less. | ||
| Program Management & Staffing | 10 | Select two project team sizes from the list below and provide your average time to onboard technical staff from date of award to providing the government agency the resources (in weeks): |
A) 7 or fewer 'full-time equivalent' (FTE) resources B) between 8 and 14 FTE resources C) 15 or more FTE resources
| Cite one example of onboarding technical staff for recent (within last three years from response submission date) government agency software development/integration projects for each of the two project team sizes selected. Please include the amount of time it took to onboard the resources. Also, describe challenges with onboarding and how your organization has dealt with those challenges. Please provide point of contact information for each corresponding government agency. | Select two different project team sizes listed and provide your average time to onboard resources. For each of the team sizes selected, cite relevant example and challenges. For each example, provide a response in 2,100 characters or less. | ||
| 11 | Does your organization have capability and/or experience to deliver mission critical support services which require a Continuity of Operations (COOP) plan in the event of an outage or localized act of nature? |
In general terms, describe your organization's COOP plan and/or a COOP plan developed in support of your customer(s).
If applicable/appropriate, cite a relevant example (within last eight years from response submission date) where your organization activated your organization's COOP plan, and/or a COOP plan developed in support of your customer(s), and describe the outcome. Provide a response in 5,000 characters or less.
List of Questions
&P
Response to Q. 1
| Category | Knowledge, Skills, & Abilities | |
| Question No. | Question | Response Parameters |
| 1 | An Agile team with a low velocity is not on track to complete all high priority work items in the product backlog. |
June believes the team is insufficiently staffed and plans to address this problem by replacing Agile team members with individuals with more experience/skills (e.g. remove a mid-level developer and replace with a senior developer).
On the other hand, Julio believes the team is understaffed and plans to address this problem by adding new members to the team.
| Is the cause(s) of the problem, as defined by either June or Julio, accurate? Are there other potential causes? What are some shortcomings/risks of June's and Julio's approaches to address the problem? Are there other solutions? | Provide a response in 3,500 characters or less. | |
| Response: | 0 |
&P
Response to Q. 2
| Category | Knowledge, Skills, & Abilities | |
| Question No. | Question | Response Parameters |
| 2 | Project Manager Izzy exclusively uses the following metrics to evaluate the quality of the product being built: |
1) Number of reported defects,
2) Level of code coverage by unit tests, and
3) the number of static code analysis issues.
| What are the shortcomings/risks to Izzy's approach to evaluate the quality of the product being built? Are there other ways of evaluating quality? Are there effective ways to evaluate quality or identify risks using the 3 metrics listed? | Provide a response in 3,500 characters or less. | |
| Response: | 0 |
&P
Response to Q. 3
| Category | Knowledge, Skills, & Abilities | |
| Question No. | Question | Response Parameters |
| 3 | The primary goal of DevOps is to optimize the delivery of the flow of value from idea to end user in a more efficient and effective manner. |
| Please identify three of the most significant challenges that your organization has overcome while operating in an environment that is highly fragmented into a siloed group culture that implements DevOps. Provide a brief narrative of how you successfully overcame each of those challenges. | List the three most significant challenges and describe how each challenge was successfully dealt with. For each challenge, provide a response in 2,100 characters or less. | |
| Response: | 0 | |
| 0 | ||
| 0 |
&P
Response to Q. 4
| Category | Knowledge, Skills, & Abilities | ||
| Question No. | Question | Response Parameters | |
| 4 | Identify two of the most challenging areas of practicing Continuous Integration Continuous Delivery? What has your organization done to overcome those challenges? | List the two of the most challenging areas and describe how each challenge was successfully dealt with. For each challenging area, provide a response in 2,100 characters or less. | |
| Response: | 0 | ||
| 0 |
&P
Response to Q. 5
| Category | Knowledge, Skills, & Abilities | |
| Question No. | Question | Response Parameters |
| 5 | Of the following list of characteristics, select the two that best demonstrate your organization's experience in selecting cloud technologies and tools that were used to create applications that traversed hybrid cloud services. (Note: "Hybrid cloud service" is defined as a cloud computing environment that uses a mix of on-premises, private, and/or public cloud services.) |
A) Efficacy of segregation measures subject to continuous verification/audit in private and public cloud
B) Duties and areas of responsibility in the cloud application provider’s internal organization are appropriately segregated
C) Controls have been implemented to ensure the security of information exchange within application
D) Technical information related to interconnection/interfacing between the cloud service and Govt. agency information systems are protected (Note: The term "protected" applies to both the technical information and interconnection/interface).
| Please elaborate on your organization's rationale for each selection. | Select two of the listed characteristics that best demonstrate your company's experience in selecting cloud technologies and tools that were used to create applications that traversed hybrid cloud services. For each selection, provide a response in 2,100 characters or less. | |
| Response: | 0 | |
| 0 |
&P
Response to Q. 6
| Category | Iterative Development Contract Experience | |
| Question No. | Question | Response Parameters |
| 6 | Of the following list of characteristics, select the three that best align with Scrum Teams that deliver high quality code ready for regularly scheduled and frequent (weekly/monthly) deployments to a production environment. |
A) Ability to consistently achieve commitment (i.e. developing a product that meets committed goals at the end of each sprint)
B) Accuracy and consistency of estimation
C) Consistent level of delivery of user stories throughout the Sprint
D) Focus is on being strategic
E) The team requires a high degree of guidance
F) Understand how team decisions are made
G) Understanding Definition of Done
| Please elaborate on your organization's rationale for each selection. | Select three of the listed characteristics that best align with Scrum Teams that deliver high quality code ready for regularly scheduled and frequent (weekly/monthly) deployments to a production environment. For each selection, provide a response in 2,100 characters or less. | |
| Response: | 0 | |
| 0 | ||
| 0 |
&P
Response to Q. 7
| Category | Iterative Development Contract Experience | |
| Question No. | Question | Response Parameters |
| 7 | In an environment where it is required to collaborate with various—geographically dispersed and/or co-located—teams to work in the same value stream and where the government is the integrator, which three of the following factors would contribute most to success? (Note: While support will mainly be provided within the Eastern Standard Time zone, USPTO agile teams may be dispersed across any of the contiguous U.S. time zones.) |
A) Ability to deal with change (Ability to limit up-front planning to a minimum based on an assumption of unpredictability, and instead, lays value and concentrates on adaptability to changing conditions).
B) Allow the government staff to make all necessary command decisions
C) Communicate and embrace transparency throughout the entire value stream D) Holistic understanding of the product
E) Increased team protection so that work is accomplished with minimal distractions
F) Continuous integration producing a clean build of the system several times per day (ability of scrum team to never leave anything unintegrated at the end of the day).
G) Establish a common set of rules for collaboration and communication; employ maximum use of virtual communication
| Please elaborate on your organization's rationale for each selection. | Select three of the listed factors that would contribute most to a successful outcome in an environment where geographically dispersed and/or co-located teams have to collaborate to work in the same value stream and where the government is the integrator. For each selection, provide a response in 2,100 characters or less. | |
| Response: | 0 | |
| 0 | ||
| 0 |
&P
Response to Q. 8
| Category | Development Capabilities | |
| Question No. | Question | Response Parameters |
| 8 | Software developed at the USPTO follows the ISO 9241-210:2010 standard for Human-centered design for interactive systems. The 2019 standard will be adopted in 2020. |
| Please provide a narrative describing how you successfully utilized User Centered Design (UCD) design, techniques, and methods in a recent publicly-accessible project (within the last 3 years from response submission date). Publicly-accessible is defined as accessible to the public (everyone). A website that's only accessible by those in a particular agency does not qualify. Please provide point of contact information from corresponding customer organizations (commercial or government). A minimum of one reference is required. | Provide a response in 3,500 characters or less. | |
| Response: | 0 | |
| Point of Contact: |
&P
Response to Q. 9
| Category | Development Capabilities | |
| Question No. | Question | Response Parameters |
| 9 | Does your company have experience creating and delivering on-premise and cloud solutions which required Authorization to Operate (ATO) from government agency customers, and obtaining ATOs from customer Designated Authorizing Officials using the National Institute of Standards and Technology Risk Management Framework? |
| Provide the number of government agencies supported. If an ATO was ever revoked, please state why it was revoked and how it was resolved. For no more than 10 government agencies, provide the agency name, ATO duration(s), and type of solution delivered. Please provide point of contact information for each corresponding government agency. | Provide a response in 5,000 characters or less. | |
| Response: | 0 | |
| Point of Contact: |
&P
Response to Q. 10
| Category | Program Management & Staffing | |
| Question No. | Question | Response Parameters |
| 10 | Select two project team sizes from the list below and provide your average time to onboard technical staff from date of award to providing the government agency the resources (in weeks): |
A) 7 or fewer 'full-time equivalent' (FTE) resources B) between 8 and 14 FTE resources C) 15 or more FTE resources
| Cite one example of onboarding technical staff for recent (within last three years from response submission date) government agency software development/integration projects for each of the two project team sizes selected. Please include the amount of time it took to onboard the resources. Also, describe challenges with onboarding and how your organization has dealt with those challenges. Please provide point of contact information for each corresponding government agency. | Select two different project team sizes listed and provide your average time to onboard resources. For each of the team sizes selected, cite relevant example and challenges. For each example, provide a response in 2,100 characters or less. | |
| Response: | 0 | |
| Point of Contact: | ||
| Response: | 0 | |
| Point of Contact: |
&P
Response to Q. 11
| Category | Program Management & Staffing | |
| Question No. | Question | Response Parameters |
| 11 | Does your organization have capability and/or experience to deliver mission critical support services which require a Continuity of Operations (COOP) plan in the event of an outage or localized act of nature? |
In general terms, describe your organization's COOP plan and/or a COOP plan developed in support of your customer(s).
| If applicable/appropriate, cite a relevant example (within last eight years from response submission date) where your organization activated your organization's COOP plan, and/or a COOP plan developed in support of your customer(s), and describe the outcome. | Provide a response in 5,000 characters or less. | |
| Response: | 0 |
&P
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