ACC Air Force Band SOW.pdf

STATEMENT OF WORK

For

DoD Official Travel At

USAF Heritage of America Band (ACC/BA(L) Joint Base Langley-Eustis, VA 23665 for New England (Boston, Massachusetts) TDY:

08 - 15 December 2024

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1. Scope. This Statement of Work (SOW) defines the efforts required to provide approved DoD transportation for personnel on official travel.

2. Background. The United States Air Force Heritage of America Band has recognized the need to secure Department of Defense (DoD) approved travel services to support personnel engaged in official travel activities. To facilitate the transportation of band members, their luggage, and musical instruments during this period, the requirement of a rental commercial coach bus or inter-city motor coach. The designated travel period spans from December 8 to December 15, 2024, covering all official movements associated with Temporary Duty Travel (TDY). This transportation will ensure that personnel can travel efficiently and safely while fulfilling official duties.

3. Defense Travel Management Office (DTMO) under Agreement #5, This requirement is critical as it adheres to the guidelines set forth by DTMO, specifically under Agreement #5, which governs Approved Department of Defense bus, van, and limousine carriers. The DTMO oversees this program in collaboration with approved carriers, establishing vital terms, conditions, and standards that must be upheld to ensure safe and compliant transportation for DoD personnel.

The guidelines set forth by the Defense Travel Management Office (DTMO) under Agreement #5, which pertains to Approved Department of Defense Bus, Van, and Limousine Carriers, generally include the following key elements:

a. Eligibility Requirements: Criteria that carriers must meet to be eligible for inclusion on the DoD approved carrier list, including licensing, insurance, and safety standards.

b. Operational Standards: Specifications related to vehicle conditions, maintenance practices, and service delivery expectations to ensure reliability and safety in transportation services.

c. Pricing Structure: Guidelines on how pricing should be determined, including any limitations or requirements for billing procedures to ensure transparency and fairness.

d. Service Delivery: Expectations concerning customer service, including driver qualifications, behavior, and training programs to ensure a high level of professionalism and safety.

e. Compliance Monitoring: Provisions for regularly assessing carriers to confirm compliance with the established standards and addressing any non-compliance issues.

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f. Safety Protocols: Mandated safety measures and procedures that carriers must implement to protect passengers, including vehicle safety inspections and emergency response protocols.

g. Reporting Requirements: Guidelines for reporting incidents, accidents, or service-related issues to the DTMO for oversight and accountability.

h. Risk Management: Procedures for managing and mitigating risks associated with transportation services, including insurance prerequisites.

The primary source for all guidelines and updates is the DTMO’s official website. Vendors can navigate to the relevant sections of the site to find details on approved carriers, agreements, and specific requirements. The official website for the Defense Travel Management Office (DTMO) is www.defensetravel.dod.mil. On this site, you can find a variety of resources related to travel policies, procedures, and guidelines, including information relevant to vendors. You can navigate through the sections related to policy, training, and any specific agreements to find the information you're looking for.

4. Description of Services. The contractor is responsible for providing all transportation during the Temporary Duty Assignment (TDY) from December 8 to December 15, 2024. The transportation mode will be either a coach bus or an Inter-City Motor Coach, which must accommodate 56 passengers and include a working restroom as well as spacious luggage bays located beneath the passenger cabin. The vehicle operator (driver) will be accommodated at the same hotel as the USAF Heritage of America Band, at the expense of the band. Additionally, the vehicle must be turned on, heated, and ready for passenger boarding at least 30 minutes prior to each scheduled departure.

4.1. Route Description & Itinerary:

12-08-2024 12:00 - Vehicle Prepared to be Onsite at Logan Airport, East Boston, MA 02128 (subject to change to later time, based on final flight info)

13:00 – Depart from Logan Airport 02128 (subject to change) 14:00 – Arrive at Springhill Suites Boston Andover, 550 Minuteman Rd

Andover, MA (time subject to change)

• Multiple flights arriving, however there will be ONE movement from the airport to the hotel, once all flights have arrived – If the time of this movement pushes back based on USAF Heritage of America Band needs, the TOTAL time commitment from Vehicle Onsite THROUGH arrival at Springhill Suites Boston Andover, 550 Minuteman Rd Andover, MA will remain the same. Flights, and corresponding vehicle movement needs will be confirmed NLT 11-27-2024

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12-09-2024 08:00 - Depart from Springhill Suites Boston Andover, 550 Minuteman

Rd Andover, MA 09:00 – Arrive at Lowell Memorial Auditorium, 50 East Merrimack

Street, Lowell, MA 01852 16:30 – Depart from Lowell Memorial Auditorium, 50 East Merrimack

Street, Lowell, MA 01852 (subject to change – may depart earlier, based on Band needs)

17:30 - Arrive at Springhill Suites Boston Andover, 550 Minuteman Rd Andover, MA (time subject to change)

12-10-2024 14:00 - Depart from Springhill Suites Boston Andover, 550 Minuteman Rd Andover, MA

15:00 – Arrive at Lowell Memorial Auditorium, 50 East Merrimack Street, Lowell, MA 01852

21:45 – Depart from Lowell Memorial Auditorium, 50 East Merrimack Street, Lowell, MA 01852

22:45 – Arrive at Springhill Suites Boston Andover, 550 Minuteman Rd Andover, MA (time subject to change)

12-11-2024 19:00 - Depart from Springhill Suites Boston Andover, 550 Minuteman Rd Andover, MA

11:00 – Arrive at University of Maine Hutchins Concert Hall, 2 Flagstaff Road, Orono, ME 04469

18:00 – Depart from University of Maine Hutchins Concert Hall, 2 Flagstaff Road, Orono, ME 04469

18:15 – Arrive at Black Bear Inn, Ascend Hotel Collection, 4 Godfrey Dr, Orono ME, 04469

12-12-2024 14:45 – Depart from Black Bear Inn, Ascend Hotel Collection, 4 Godfrey Dr, Orono ME, 04469

15:00 – Arrive at University of Maine Hutchins Concert Hall, 2 Flagstaff Road, Orono, ME 04469 21:45 – Depart from University of Maine Hutchins Concert Hall, 2 Flagstaff Road, Orono, ME 04469 22:00 – Arrive at Black Bear Inn, Ascend Hotel Collection, 4 Godfrey Dr, Orono ME, 04469

12-13-2024 08:00 – Depart from Black Bear Inn, Ascend Hotel Collection, 4 Godfrey Dr, Orono ME, 04469

09:00 – Arrive at Sanford Performing Arts Center, 100 Alumni Blvd, Sanford, ME 04073

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18:00 – Sanford Performing Arts Center, 100 Alumni Blvd, Sanford, ME 04073

18:45 – Arrive at Homewood Suites Dover, 21 Members Way, Dover, NH 03820

12-14-2024 14:15 – Depart from Homewood Suites Dover, 21 Members Way, Dover, NH 03820

15:00 – Arrive at Sanford Performing Arts Center, 100 Alumni Blvd, Sanford, ME 04073

21:45 – Arrive at Homewood Suites Dover, 21 Members Way, Dover, NH 03820

12-15-2024 06:00 – Depart from at Homewood Suites Dover, 21 Members Way, Dover, NH 03820

07:30 – Arrive at Logan Airport, East Boston, MA 02128

4. Key Personnel/Technical Representatives.

Kelly D. Longmire, MSgt POC for Contract Details USAF Heritage of America Band Section Chief, Resources

DSN: 575-5063

COMM: 757-225-5063

Ryan P. Persaud USAF Heritage of America Band Assistant Resource Advisor

DSN: 575-5063

COMM:757-225-5063

Mark A. Wheeler, TSgt POC for all movement directions from 11-08-2024 through 11-15-2024 USAF Heritage of America Band NCOIC, Concert Band

DSN: 574-2931

COMM: 757-764-2931