AMENDMENT_0001_to_AB-133M-14-RQ-0031_(9Apr2014).docx

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

9B. Dated (See Item 11)

04/01/14

10A. Modification of Contract/Order No.

10B. Dated (See Item 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDG-

MENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT

IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. Accounting and Appropriation Data (if required)

1. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACT/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

Set fourth item 14, pursuant to the authority of FAR 43.103 (b)

14. Description of Amendment/Modification (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See Continuation Sheet.

Except as provided herein, all terms and conditions of the document referenced in item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

(Signature of Contracting Officer) 16C. Date Signed

_____________________________________________(Signature of person authorized to sign)

STANDARD FORM 30 (REV. 10-83)

PREVIOUS EDITIONS UNUSABLE

Prescribed by GSA FAR (48 CFR) 53.243

Amendment 0001 to Solicitation AB-133M-14-RQ-0031: Maritime Medical Support Services (Page 2)

The following items are applicable to this amendment:

PURPOSE

a. The purpose of this amendment is to incorporate questions and answers, incorporate changes to the Performance Work Statement (PWS), and clarify the proposal due date.

b. Incorporate questions and answers received in accordance with Commerce Acquisition Regulation (CAR) 1352.215-72 INQUIRIES.

c. Incorporate changes to PWS paragraphs 2.1. and 5. (see yellow highlights with hash marks).

d. For clarification purposes, the proposal due date is changed to read 2:00 pm PDT on 30 April 2014.

e. Offerors shall acknowledge receipt of this SF 30 Amendment of Solicitation/Modification of Contract by completing blocks 8, 15A, 15B, and 15C. The SF 30 shall be submitted with the proposal no later than the due date and time set for receipt in paragraph d.

f. There are no other changes to this solicitation as a result of this amendment. All other terms and conditions remain unchanged.

QUESTIONS AND ANSWERS

1. Question: Is this a new requirement?

Answer: No. In regards to the previous acquisition, the following supplemental information is provided to all interested parties:

Contract Award Date:

January 8, 2009

Contract Award Number:

AB133M-09-CN-0038

Contract Award Dollar Amount:

$53,289.00

Contract Line Item Number:

0001-0003

Contractor Awarded Name:

GW MARITIME MEDICAL ACCESS

Contractor Awarded Address:

2150 PENNSLYVANIA AVENUE NW SUITE 2B

WASHINGTON, District of Columbia 200037 United States

2. Question: What is the budget for this program (by Contract Line Item Number (CLIN), if possible)?

Answer: The Government’s projected estimate, referred to as the Independent Government Estimate (IGE), is procurement sensitive and will not be shared with the public. It is used to establish a realistic price/cost for budget purposes, for technical and management information, and as the baseline for evaluation of a realistic contract price/cost.

3. Question: Please provide the incumbent contract information. What was the contract value? Does it have the same scope of work?

Answer: Please see the information provided in response to question number one above for the first two parts of this question. The scope of work is similar, but not identical.

4. Question: Does the Government have any specific requirement for the 24x7 access as far as the security, system, operating environment, etc.

Answer: The minimum requirements are delineated in the solicitation, specifically, the Performance Work Statement (PWS). As stated in the Defense Acquisition University’s (DAU’s) ACQuipedia, the PWS “state[s] requirements in general terms of what (result) is to be done, rather than how (method) it is done. The PWS gives the contractor maximum flexibility to devise the best method to accomplish the required result.”

5. Question: Will the Government audit the 24x7 support center before the start of the program?

Answer: No. The contractor shall adhere to all requirements of the contract. As stated in the solicitation, the requirement is performance-based.

6. Question: Does the contractor need to have a security clearance?

Answer: No, the contractor shall work from its own facilities (see PWS paragraph 1.4.) and will not access any NOAA Information Technology (IT) system in the performance of work under the contract.

7. Question: What is the estimated number of Full Time Equivalents (FTEs) required for this program?

Answer: The Government has not assessed the requirement as such. It is up to the contractor to read and understand the solicitation, and propose accordingly. See question number four for additional information.

8. Question: Is there any incumbent staff available for rehire?

Answer: This is not a question that the Government can answer. Each contractor is responsible for its own business solution.

9. Question: Is there an existing Service Level Agreement for the current services provided? If so, please provide a copy.

Answer: No. See the answer to question number four, above. All required documents are included in the solicitation package, including attachments, and posted to the Federal Business Opportunities (FBO) website.

10. Question: How many users will be supported under Task 2.1 Unlimited 24/7 Access to Medical Advice and Case Management Services (CLINs 0001, 1001, 2001, 3001, and 4001)?

Answer: Please reference the solicitation, Figure 2. NOAA Research Ship Maximum Endurance and Complement.

11. Question: What is the anticipated number of request for services (by type) per month under this procurement?

Answer: All available historical data is included in the PWS. Interested parties are reminded that information referenced in the solicitation as historical data are derived as such. This information is provided for information purposes only and is not considered to be similar to future needs. Each offeror shall propose as it deems appropriate according to the solicitation, including the PWS.

12. Question: Reference Task 2.1.2 – Case Management Services, what is the timeliness requirement for reporting for a patient being treated at an onshore medical facility?

Answer: Verbiage in PWS paragraph 2.1.1. was moved to 2.1. to clarify. Similarly, the deliverable item titled Written Request for Consultation and Medical Status has been changed to reference PWS paragraph 2.1.

rather than 2.1.1. These changes are captured in this amendment (see yellow highlights with hash marks).

13. Question: Is the credentialing of the medical support personnel done by the contractor or the Government?

Answer: The contractor shall provide credentialed personnel as described in the solicitation, including, but not limited to, PWS paragraph 3. Key Personnel and ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS. The Government is not involved in the credentialing process.

14. Question: What are the qualifying documents for credentialing the medical support personnel?

Answer: See question 13 above.

15. Question: Are medical support personnel credentialed by your credentialing committee? If so what is the length of time it takes for approval?

Answer: No, see question 13 above.

16. Question: Is there a credentialing application you can share at this time?

Answer: This is not applicable. See questions 13 above.

17. Question: In Part V: Solicitation Provisions, ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS, SUBMISSION OF PROPOSALS, Content, 2. Volume II. Technical Proposal, Factor 1 – Performance/Execution Plan, is the 10 page limit applied to the total response (business, technical, and price proposals) or to only the technical proposal?

Answer: The technical proposal volume—one of the three required volumes as described in the solicitation—is comprised of the offeror’s responses to each of three factors (performance/execution plan, personnel, and past performance). There is not an overall page limit for the technical proposal. However, the offeror’s response is limited to 10 pages for Factor 1. For Factor 2 - Personnel, the offeror’s response is limited to 5 pages for each personnel (i.e., each resume submitted), though multiple personnel may be proposed for any personnel services (e.g., Medical Director Services, Emergency Physician Services).

18. Question: Are resumes for Key Personnel included in the 10 page response limit?

Answer: See question 17 above.

PART III – PERFORMANCE WORK STATEMENT (PWS)

The following have been modified:

2. TASKS

2.1. Unlimited 24/7 Access to Medical Advice and Case Management Services (Contract Line Item Numbers (CLINs) 0001, 1001, 2001, 3001, and 4001)

The contractor shall provide immediate medical consultation directly to the medical officer who initiated the contact. For each case, the contractor shall communicate information regarding the request for consultation and medical status to the NOAA DHS within 24 hours, and thereafter on an as-needed basis, consistent with all applicable laws regarding such disclosures, until the case is closed. This communication may be either by fax or email. Initial notification of the request for consultation and medical status shall be sent to the NOAA DHS within 24 hours and thereafter on an as-needed basis. A short summary of the case shall be sent to the NOAA DHS within one week of closure of the case.

2.1.1. Emergency Line. Medical advice calls to the contractor will be initiated by NOAA medical officers on an as-needed basis. The contractor shall provide and maintain an emergency telephone line with one or more board certified emergency physicians with maritime medicine experience (attending) to respond immediately to requests for medical advice calls on a 24 hours a day, seven-days a week (24/7) basis (PWS paragraphs 2.1.1. and 2.1.2.). Medical advice calls shall always be answered promptly (within ten rings or less). Under no circumstance will unanswerable, unanswered, interrupted, or dropped calls be acceptable (e.g., busy line, technical problem). The contractor shall note that ships may be 3,000 plus miles out at sea with the nearest evacuation point a 2-3 day sail away and that the emergency phone line shall have the capacity to meet all requirements of the PWS. Historically, the average number of calls have been approximately eight calls or less made per month with numbers fluctuating month to month; this number represents new cases and does not include follow-up calls that may be required.

The attending shall provide consultation, assessment, recommendation(s) for treatment, and, when applicable, advice regarding whether a medical at-sea patient evacuation is deemed necessary. The Government will make the final decision regarding patient care.

The contractor shall provide immediate medical consultation directly to the medical officer who initiated the contact. For each case, the contractor shall communicate information regarding the request for consultation and medical status to the NOAA DHS within 24 hours, and thereafter on an as-needed basis, consistent with all applicable laws regarding such disclosures, until the case is closed. This communication may be either by fax or email. Initial notification of the request for consultation and medical status shall be sent to the NOAA DHS within 24 hours and thereafter on an as-needed basis. A short summary of the case shall be sent to the NOAA DHS within one week of closure of the case.

2.1.2. The contractor shall provide case management services for patients treated at any onshore medical facility upon the request of the NOAA medical officers. This involves the contractor communicating with patients’ healthcare providers or emergency medical facilities to monitor patients’ conditions, appropriateness of care, prognosis, fitness for travel determination, and further case management services as appropriate.

5. DELIVERABLES

DELIVERABLE LIST

Report may be in contractor format but must first be approved by the NOAA DHS.

Initial: With initial invoice.

Subsequent: Monthly with invoice.

Initial: Within 24 hours of each case, and thereafter on an as-needed basis. A short summary of the case shall be sent to the NOAA DHS within one week of closure of the case.

Subsequent: Same as above for each case.

Written Summary of Quarterly Chart Review (PWS paragraph 2.2.2.3.)

Subsequent: Within 3 weeks after receipt of all medical documentation for cases requested thereafter.

Initial: No later than one week after receipt of the IA.

Subsequent: No later than one week after receipt of subsequent IAs.

Report may be in contractor format but must first be approved by the NOAA DHS.

Initial: Within 14 calendar days of contract award.

Subsequent: Within 5 working days when changes are necessary.

(END OF AMENDMENT 0001)