AB-133E-16-RP-0019_Revised_per_A002.pdf

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

1 78

NEEB1000-15-00571

See Section L.8 for electronic proposals See Section L.9 for hard copies of technical proposals

AJ630031

NOAA/WESTERN ACQUISITION DIVISION

7600 SAND POINT WAY. NE SOU6, SEATTLE WA 98115-6349

AB-133E-16-RP-0019

See Sec. L.8,L.9 See Sections L.8 and L.9 2:00 PM

Angelica Torres, Contract Specialist angelica.torres@noaa.gov

47 76

02/22/2016

206 526 6713

01/22/2016

ENGINEERING AND MISSION OPERATIONS SUPPORT SERVICES V (EMOSS V)

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

RFP# AB-133E-16-RP-0019, Page 2

OPTION PERIOD II

Period of Performance: June 1, 2018 to May 31, 2001 [OPTION]

Engineering and Mission Operations Support

Services - Office of Satellite and Product

Operations (OSPO):

Spacecraft and Ground Systems Engineering

Support Services

LT

(OPT)

2002 FIXED FEE 1 LT $ $

TOTAL ESTIMATED COST PLUS FIXED

FEE - OPTION PERIOD II

The Contractor shall furnish all labor and supplies necessary to perform the Engineering and Mission Operations Support Services V (EMOSS

V) work specified in the Performance Work Statement (Section C) and in accordance with all other terms and conditions of the Contract.

Item No. Supplies/Services Estimated

Quantity

Unit Unit Price Amount

BASE PERIOD

Period of Performance: June 1, 2016 to May 31, Services - Office of Satellite and Product

Operations (OSPO):

Spacecraft and Ground Systems Engineering

Support Services

1 LT $ $

0002 FIXED FEE 1 LT $ $

FEE - BASE PERIOD

OPTION PERIOD I

Period of Performance: June 1, 2017 to May 31, 1001 [OPTION]

Services - Office of Satellite and Product

Operations (OSPO):

1002 FIXED FEE 1 LT $ $

FEE - OPTION PERIOD 1

RFP# AB-133E-16-RP-0019, Page 3

OPTION PERIOD III

Period of Performance: June 1, 2019 to May 31, 3001 [OPTION]

Services - Office of Satellite and Product

Operations (OSPO):

3002 FIXED FEE 1 LT $ $

TOTAL ESTIMATED COST PLUS FIXED

FEE - OPTION PERIOD III

OPTION PERIOD IV

Period of Performance: June 1, 2020 to May

31, 2021

4001 [OPTION]

Services - Office of Satellite and Product

Operations (OSPO):

4002 FIXED FEE 1 LT $ $

TOTAL ESTIMATED COST PLUS FIXED

FEE - OPTION PERIOD IV

TOTAL ESTIMATED COST PLUS FIXED FEE - ALL LINE ITEMS $

RFP# AB-133E-16-RP-0019, Page 4

B.1. 52.216-1 -- TYPE OF CONTRACT (APR 1984)

The Government contemplates award of a Cost-Plus-Fixed-Fee (CPFF) term type contract for engineering and ground system engineering support services as outlined in the Performance Work Statement. It consists of a 12-month base period and four one-year option periods.

(End of Provision)

B.2. 1352.216-70 -- ESTIMATED AND ALLOWABLE COSTS (APR 2010)

(a) Estimated Costs. The estimated cost of this contract is $ * , which consists of $ * for reimbursable costs and

$ * for fixed fee.

These costs shall be subject to the provisions of FAR clause 52.232-20, ``Limitation of Cost,'' FAR clause 52.216-7, ``Allowable Cost and Payments,'' and FAR clause 52.216-8, ̀ `Fixed Fee.''

(b) Subject to Availability of Funds.

The amount of funding for this contract is $ * , which consists of $ * for reimbursable costs and $ * for Fixed Fee.

These costs shall be subject to the provisions of FAR 52.232-22, “Limitations of Funds.”

(c) Allowable Costs.

(1) Final annual indirect cost rate(s) and the appropriate base(s) shall be established in accordance with FAR

Subpart 42.7, in effect for the period covered by the indirect cost rate proposal.

(2) Until final annual indirect cost rates are established for any period, the Government shall reimburse the

Contractor at billing rates established by the Contracting Officer (or cognizant Federal agency official) or auditor in accordance with FAR 42.704, subject to adjustment when the final rates are established. The established billing rates are currently as follows: $ * .

*To be completed at time of contract award.

(End of Clause)

B.3 1352.216-71 -- Level of effort (cost-plus-fixed-fee, term contract) (APR 2010)

(a) In performance of the effort directed in this contract, the contractor shall provide the total of Direct Productive

Labor Hours (DPLH) during the term specified in clause 1352.270-70, Period of Performance, located in Section F.

DPLH is defined as actual work hours exclusive of vacation, holidays, sick leave, and other absences.

(b) The estimated level of effort is as follows:

Labor Category* DPLH

Base Year

DPLH

Opt Yr 1

DPLH

Opt Yr 2

DPLH

Opt Yr 3

DPLH

Opt Yr 4

Program Manager * * * * *

Technical Team Lead * * * * *

Subject Matter Expert III * * * * *

Subject Matter Expert II * * * * *

Subject Matter Expert I * * * * *

Systems / Senior Engineer III * * * * *

Systems / Senior Engineer II * * * * *

Systems / Senior Engineer I * * * * *

Engineer III * * * * *

Engineer II * * * * *

Engineer I * * * * *

Principal Configuration Manager/Data

Management Specialist

Data Management Specialist * * * * *

RFP# AB-133E-16-RP-0019, Page 5

Administrative Assistant * * * * *

Consulting Engineer * * * * *

Scientific / Engineering Technician * * * * *

Satellite Controllers * * * * *

TOTAL PER YEAR* 100,440 109,560 104,640 104,640 104,640

*These are estimated labor categories and hours only. Offerors are allowed and encouraged to propose different labor categories and hours to meet the requirements of this solicitation. This table will be completed at the time of contract award.

(c) The hours specified above are provided as estimates only. If the actual amount of hours incurred falls within 90% to 110% of this estimate, the fee shall not be adjusted.

(d) In the event that the contractor shall be required to provide less than 90% of the estimated DPLH, the fixed fee of the contract shall be equitably adjusted by unilateral modification to the contract. The fixed fee adjustment shall be based solely upon the difference between the DPLH actually provided and 90% of the estimated DPLH, calculated as follows:

Adjusted Fixed Fee = (Actual DPLH/(.9 x Estimated DPLH)) x Specified Fixed Fee

(e) In the event that the contractor shall be required to provide more than 110% of the estimated DPLH, the fixed fee of the Contract shall be equitably adjusted by unilateral modification to the Contract. The fixed fee adjustment shall be based solely upon the difference between the DPLH actually provided and 110% of the estimated DPLH, calculated as follows:

Adjusted Fixed Fee = (Actual DPLH/(1.1 x Estimated DPLH)) x Specified Fixed Fee

(f) These terms and conditions do not supersede the requirements of either FAR clause 52.232-20, “Limitation of

Cost” or FAR clause 52.232-22, “Limitation of Funds.”

(End of Clause)

B.4 PAYMENT OF FIXED FEE

The fixed fee for work performed under this contract is $ * provided that the number of hours of technical effort specified in section B.3 above are employed by the contractor in performance of this contract. The Government shall make monthly payments of the fixed fee at this rate of $ * per direct labor hour invoiced by the contractor. All payments shall be in accordance with the provisions of FAR 52.216-8, “Fixed Fee,” and FAR 52.216-7, “Allowable

Cost and Payment.” The total of such payments shall not exceed eighty-five (85%) percent of the fixed fee specified under each applicable performance period. Any balance of fixed fee due the Contractor shall be paid to the Contractor, and any over-payment of fixed fee shall be repaid to the Government by the Contractor, or otherwise credited to the

Government at the time of final payment.

*To be completed at time of contract award.

Fixed Fee Hours Fixed Fee Rate

CLIN 0002 Base Period TBD 100,440 TBD

CLIN 1002 Option Period I TBD 109,560 TBD

CLIN 2002 Option Period II TBD 104,640 TBD

CLIN 3002 Option Period III TBD 104,640 TBD

CLIN 4002 Option Period IV TBD 104,640 TBD

- END OF SECTION B -

SECTION C – DESCRIPTION/SPECIFICATION/WORK STATEMENT

RFP# AB-133E-16-RP-0019, Page 6

C.1 PERFORMANCE WORK STATEMENT

C.1.1 Introduction

This Performance Work Statement (PWS) defines the spacecraft and ground systems engineering support services to be provided to the National Oceanic and Atmospheric Administration (NOAA) National Environmental Satellite, Data and Information Services (NESDIS) Office of Satellite and Product Operations (OSPO). OSPO manages and directs the operation of the central ground facilities, which, process, and distribute environmental satellite data and derived products to domestic and foreign users. This PWS also describes the support required for satellite engineering, ground systems engineering, engineering configuration management, satellite operations controllers, and support for current and future operational environmental satellite constellations.

C.1.2 Background

NESDIS operates all of the United States’ operational environmental satellites from the NOAA Satellite Operations

Facility (NSOF), including but not limited to the following missions: Geostationary Operational Environmental

Satellite (GOES), Polar Operational Environmental Satellite (POES), Suomi National Polar-orbiting Partnership

(SNPP) satellite and the Defense Meteorological Satellite Program (DMSP). Through international agreements with the

European Organization for the Exploitation of Meteorological Satellites (EUMETSAT), Centre National d'Etudes

Spatiales (CNES), and the Japan Aerospace Exploration Agency (JAXA), OSPO also supports Meteorological

Operational (MetOp) Satellite, Jason-2 Ocean Surface Topography Mission (OSTM) ), Deep Space Climate

Observatory (DSCOVR), and Global Change Observation Mission-Water (GCOM-W), respectively. Data gathered from these satellites allow our Nation’s environmental and emergency agencies to monitor hurricanes and other severe storms, oceans, global climate change, critical space environmental parameters, verify ozone depletion and land surface change, and relay search and rescue data around the globe. NESDIS is also preparing to support upcoming and/or follow-on missions such as the Jason-3, the Joint Polar Satellite System-1 (JPSS-1), and GOES-R, GOES-S, and

MetOp-C. Table 1 shows a list of current and projected missions.

Throughout this document, references to JPSS will include Suomi-NPP and JPSS-1 unless either of these missions (or a task associated with them) is described specifically.

Mission Status Notes

GOES-13 Operational GOES-East

GOES-14 Operational On-orbit Spare

GOES-15 Operational GOES-West

GOES-R Development Planned Launch 2016

GOES-S Development Planned Launch 2017

NOAA-15 (POES) Operational AM Secondary

NOAA-18 (POES) Operational PM Secondary

NOAA-19 (POES) Operational Primary Services: ADCS, SARSAT

MetOp-A Operational AM Backup

MetOp-B Operational AM Primary

MetOp-C Development Planned Launch 2018

RFP# AB-133E-16-RP-0019, Page 7

SUOMI NPP Operational PM Primary

JPSS-1 Development Planned Launch 2017

Jason-2/OSTM Operational

Jason-3/OSTM Development Planned Launch 2016

DSCOVR Testing Launched Feb 2015

Table 1: Missions at OSPO (December 2015)

The GOES satellite program provides continuous, dependable, timely, high-quality observations of the Western

Hemisphere and geosynchronous space environment. The on-orbit GOES satellites consist of GOES-13, GOES-14, and GOES-15. The GOES-R series (GOES-R, -S, -T, and –U) consists of four satellites, with the first of them expected to launch no earlier than 2016.

The POES, SNPP, MetOp, and JPSS satellites are in polar, sun-synchronous orbits and provide operational coverage of the entire Earth six times each day. They are a principal source of environmental data for the portion of the globe not covered by conventional environmental data sources. JPSS is the operational follow-on to SNPP and POES.

DSCOVR will provide solar wind and other space environmental data in support of space weather monitoring activities while positioned at the first Lagrangian Point (L1) in the Earth-Sun system. The Jason-2 OSTM satellite is a low-

Earth polar orbit mission utilizing a radar altimeter to provide sea surface height, global sea level rise, ocean current and upper ocean heat content data. OSPO is responsible for the operation and data recovery for the Jason-2/-3/OSTM mission. CNES and National Aeronautics and Space Agency (NASA) Jet Propulsion Laboratory (JPL) provide spacecraft and instrument engineering services for Jason-2/-3. OSPO also provides support to Coriolis and LandSat for mission planning and mission data recovery.

The Satellite Operations Control Center (SOCC) is located at the NSOF in Suitland, Maryland, and is responsible for commanding and routine monitoring of telemetry for these satellite constellations and ensures mission integrity and a continuous flow of high-quality weather images and data. In addition to daily operations, the SOCC supports all testing and special operational support of all phases of the satellite’s life from ground system integration and pre-launch testing through end-of-life. The Environmental Satellite Processing Center (ESPC), also located at NSOF, is responsible for data processing and distribution. ESPC manages and directs the operation of the central ground facilities which ingest, process, and distribute environmental satellite data and derived products to domestic and foreign users. Both SOCC and

ESPC are a part of the OSPO. Backup facilities for NOAA’s satellite constellations are located at Wallops Island, VA;

Fairbanks, AK; Aurora, CA; and Fairmount, WV.

C.1.3 Scope of Contract

The scope of the contract will be to provide spacecraft and ground system sustaining engineering support for environmental operational satellites operated by NESDIS under OSPO, sustaining engineering support for U.S.

instruments on the MetOp satellites, operational and ground systems engineering support for Jason-2, engineering configuration management of mission operational databases and products for all constellations, and support for future

OSPO operational environmental satellite programs to include Jason-3, GOES-R/S/U and JPSS-1.

C.1.4 Description of Work

To meet contract requirements, the Contractor shall provide sustaining engineering services in support of real-time operations, spacecraft systems analysis, navigation operations, anomaly support, continuity of operations (COOP), mission data recovery and operations training. Spacecraft engineering support is essential for spacecraft health and to ensure a continuous flow of high-quality mission data. The Contractor shall monitor and evaluate the bus and payload subsystems of OSPO operated satellites and the performance of their related ground systems. As required by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the Contractor shall provide technical leadership for various tasks described in this PWS. The Contractor shall monitor and assess health and safety of U.S. instruments on the MetOp satellites. In that responsibility for the Jason-2/-3 mission resides with our partners (CNES and JPL), the Contractor shall monitor the ground systems for Jason-2 and Jason-3 and support operational activities of both Jason missions.

C.1.4.1 Real-Time Operations Support

C.1.4.1.1 The Contractor shall provide real-time operations support for nominal operations to meet mission data

RFP# AB-133E-16-RP-0019, Page 8 requirements, planning for recurring and critical planned events, planning for special events, support development and configuration management of Mission Operations Configuration Items (MOCI) and support training for

Operations personnel. Mission data requirements defined in this section include both quality and timeliness.

The Contractor shall perform real-time operations support functions but not limited to the following:

C.1.4.1.2 The Contractor shall provide support to meet mission data recovery requirements provided below for all missions as directed by the COR.

C.1.4.1.2.1 GOES data quality requirements, at a minimum, 98.5%

C.1.4.1.2.2 GOES image navigation quality specifications, at a minimum, 95%

C.1.4.1.2.3 POES data quality requirements, at a minimum, 98.5%.

C.1.4.1.2.4 POES data delivery timeliness requirements, at a minimum, 95%.

C.1.4.1.2.5 Jason-2/-3 and SNPP data delivery timeliness requirements, at a minimum, data recovery 75% within three (3) hours and 95% within five (5) hours.

C.1.4.1.2.6 Excluding on-orbit failures, JPSS-1 shall maintain an Operational Availability of greater than or equal to

98% over any 30 day period for the mission lifetime.

C.1.4.1.2.7 On a 30-day basis, at least 99% of the data collected by operational sensors on the JPSS-1 satellite shall be delivered to the data processing system.

C.1.4.1.2.8 On a 30-day basis, data latency requirements, shall be met at least 95% of the time for data collected by the primary operational sensors on the JPSS.

C.1.4.1.2.9 Required IJPS (NOAA-18 or NOAA-19) data shall be provided to the EUMETSAT point of presence at NSOF no later than 13.5 minutes of LOS.

C.1.4.1.2.10 DSCOVR creation of space weather data products at least 96 percent of the time measured over the design life for the normal operations phase, excluding periods of planned Observatory and instrument calibration and orbit maintenance activities.

C.1.4.1.2.11 DSCOVR mission data recovery is 96% throughout the life of the mission. However, the DSCOVR mission shall plan all activities with no gaps in the creation of space weather data products of more than 15 minutes in duration during a Critical Space Weather day.

C.1.4.1.2.12 Support mission data recovery for Coriolis.

C.1.4.1.3 The Contractor shall support nominal Normal Mode and Storage mode operations, including eclipse operations all NOAA operated missions.

C.1.4.1.4 The Contractor shall provide real-time operations support for the planning, simulation, and execution of special operations and tests. The Contractor shall provide support for known special operations, as well as any ad hoc special operations, as necessary. The COR or his/her delegate will manage such support during the special operations periods. The Contractor shall provide the following functions:

C..1.4.1.4.1 Brief OSPO Operations personnel and management on all special spacecraft operations and tests.

C.1.4.1.4.2 Coordinate with OSPO Mission Planners on all operational commanding.

C.1.4.1.4.3 Coordinate operational activities that require changes in instrument configuration (e.g.: patch temperature settings, decontamination operations) and mode changes to support routine and calibration activities.

C.1.4.1.4.4 Support all science and calibration attitude reorientation maneuvers.

C.1.4.1.4.5 Support all routine and non-routine instrument configuration and mode changes, including safe-hold mode.

C.1.4.1.4.6 Interface with Operations and Scheduling teams to coordinate issues impacting operations, scheduling, or product performance.

RFP# AB-133E-16-RP-0019, Page 9

C.1.4.1.4.7 Support spacecraft maneuvers, including North/South (NSSK) and East/West Station Keeping (EWSK), Station Relocation Maneuvers, Thruster Flush (TF), Collision Avoidance (CA), Risk Mitigation Maneuvers

(RMM), Orbital Maintenance, and Attitude Adjust maneuvers.

C.1.4.1.4.8 Support Yaw Flip (YF), Storage Mode Exit, and Storage Mode Entry operations.

C.1.4.1.4.9 Support End-of-Mission testing, decommissioning, and de-orbit commanding.

C.1.4.1.4.10 Support, as necessary, mandatory deployment and deployment exercises to OSPO’s backup facilities for continued mission support and sustainment.

C.1.4.1.5 The Contractor shall maintain on-board flight software. Each spacecraft constellation has unique flight software that needs to be maintained on the ground with Government Furnished Equipment (GFE) provided by

NOAA. In each case the spacecraft manufacturer is responsible for developing any new flight software code. The

Contractor shall provide the following functions:

C.1.4.1.5.1 Support reviews for development and ground testing of all flight software to verify that flight software modifications provide the intended functionality.

C.1.4.1.5.2 Manage and upload flight software changes, random access memory (RAM) maintenance, and on-board fault detection and correction algorithms.

C.1.4.1.5.3 Maintain a ground image of each on-orbit satellite, as appropriate, and conduct periodic audits between flight and ground images.

C.1.4.1.5.4 Utilize available spacecraft simulators or emulators to load and test flight software to validate flight software modifications and to test all satellite command products required for the upload operation to a satellite.

C.1.4.1.5.5 Maintain and manage all routine flight software maintenance activities, including but not limited to:

C.1.4.1.5.5.1 Time management including updating the true time offset, leap second updates, and any cycle time updates.

C.1.4.1.5.5.2 On-board clock slope updates.

C.1.4.1.5.5.3 All known counter management.

C.1.4.1.5.5.4 Overall fault limit management.

C.1.4.1.5.6 Verification of routine and contingency loads, tables, or commands

C.1.4.2 Orbital and Attitude Maintenance Support:

C.1.4.2.1 Maintain the specified spacecraft attitude for each mission by generating and/or verifying, as required, orbital data (such as periodic ephemeris), on-board clock updates, leap second updates, and cycle time updates. These periodic orbital attitude maintenance activities will vary in frequency for each mission for daily and weekly activities.

At the discretion of the CO or COR, the Contractor shall provide continuous mission critical support in real-time to the OSPO and be capable of supporting 24-hr, year-round support when required. Mission critical support depends on the particular type of situation being addressed and the nature of the technical expertise required and may be in combination with additional OSPO and Contractor engineers. The COR or his/her delegate will manage such support during mission critical periods.

C.1.4.2.2 The Contractor shall plan responses for Critical Weather Days.

C.1.4.2.3 The Contractor shall provide real-time support from NOAA backup facilities as required by the COR.

C.1.4.3 Mission Planning Support

C.1.4.3.1 The Contractor shall, as directed by the COR, be capable of assisting and supporting OSPO mission planners on NOAA missions in the following manner:

RFP# AB-133E-16-RP-0019, Page 10

C.1.4.3.1.1 Provide direction to OSPO Mission Planners that will include establishing priorities to be implemented in the mission planning system and verification of the output products from the mission planning system, C.1.4.3.1.1.1 Provide input into the development of spacecraft command and loads.

C.1.4.3.1.1.2 Provide quality assurance of spacecraft command and loads.

C.1.4.3.1.1.3 Develop processes to quality control spacecraft command and loads.

C.1.4.3.1.1.4 Develop mission planning products required for spacecraft command and loads

C.1.4.3.1.1.5 Provide support to mission planners for spacecraft ground schedule development

C.1.4.3.1.1.6 Interface with OSPO Mission Planners to ensure spacecraft ground schedules meet operational requirements

C.1.4.4 Mission Operations Management

C.1.4.4.1 The Contractor shall provide a Mission Operations Manager (MOM) as requested by the CO or COR for a specified mission. This position will be needed prior to launch and remain in place as required by the CO or

COR. The MOM shall perform the following duties, but not limited to:

C.1.4.4.1.1 Lead the operational readiness of the mission for OSPO.

C.1.4.4.1.2 Interface with groups external to OSPO such as NESDIS Office of Satellite Ground Services (OSGS) and NASA.

C.1.4.4.1.3 Manage efforts to ensure support of spacecraft sustaining engineering, mission critical events and provide program-level support as stated throughout this statement of work.

C.1.4.4.1.4 Lead integration and test of the new mission’s ground systems into OSPO.

C.1.4.4.1.5 Lead activities for routine, contingency and special operations.

C.1.4.4.1.6 Manage transition of the mission from launch through early orbit into operations and provide documentation to support transition of new missions and major mission enhancements into operations.

C.1.4.5 Spacecraft Systems Analysis

C.1.4.5.1 The Contractor shall provide spacecraft systems analysis and provide routine assessment of the performance of all spacecraft bus and payload systems for OSPO-operated satellites as well as future environmental satellites as directed by the COR. The Contractor shall evaluate and characterize subsystem telemetry and trends to determine spacecraft state- of-health and to identify and mitigate adverse performance, to include but not limited to the following activities:

C.1.4.5.1.1 Support reviews of spacecraft and payload status at weekly engineering meetings with NOAA engineers.

C.1.4.5.1.2 Provide detection and analysis of on-orbit performance, nominal and non-nominal behavior. This will include the generation, analyses and archiving of spacecraft and payload subsystem trends and characteristics.

C.1.4.5.1.2.1 For non-nominal performance, the Contractor shall generate appropriate inputs to OSPO in the interest of correcting or minimizing the operational effect of such contingencies.

C.1.4.5.1.2.2 Assess daily the performance of the satellite bus subsystems including: attitude and orbit determination subsystem, power subsystem, thermal subsystem, command and control subsystems, reactionary control subsystems, deployment systems (e.g. solar arrays, antennae), data/telemetry generation or handling subsystem, and communications subsystem as required by the engineering team lead or COR.

C.1.4.5.1.2.3 Perform research as directed, and brief the COR regarding all satellite subsystems as well as ground systems that affect spacecraft operations and spacecraft health and safety.

RFP# AB-133E-16-RP-0019, Page 11

C.1.4.5.1.3 Provide payload subsystem performance analysis by monitoring telemetry and image quality and by evaluating significant instrument performance parameters; analyzing short and long-term trends; archiving all pertinent data for future use; and performing statistical analysis of all data pertaining to the instrument radiometric calibration and performance. The results of the performance analysis shall be reported at the weekly engineering meetings, as well as in monthly and annual reports.

C.1.4.5.1.3.1 For each constellation maintain quality control of the payload data.

C.1.4.5.1.3.1.1 Provide instrument radiometric calibration and trend analyses by comparing or contrasting measured versus expected performance parameters. These analyses include evaluation of space-look noise; east-west intensity asymmetries and detector responsiveness, image quality, instrument temperatures, and visible normalization indices.

C.1.4.5.1.3.1.2 Perform routine instrument data ingest, display enhancement and analyses for the purposes of troubleshooting and periodic evaluation of spacecraft instrument performance.

C.1.4.5.1.3.2 Monitor GOES Variable Data Format (GVAR) data to ensure accuracy of parameters and report any anomalous performance.

C.1.4.5.1.3.3 Provide engineering analysis for the NOAA instruments on MetOp (NIM) spacecraft and provide support to EUMETSAT as required by the COR.

C.1.4.5.1.4 Prepare and present trending reviews of spacecraft performance data required for mission support.

The reviews shall be conducted in an informal peer review environment with NOAA engineers.

C.1.4.5.1.5 Maintain, for all OSPO spacecraft, an archival library of technical data composed of engineering products and plots. Special spacecraft events and anomalies shall be maintained in the archival library for future analysis and reference.

C.1.4.5.1.6 Track the life cycle of all spacecraft events from launch through end-of-life. Maintain spacecraft event information in OSPO databases.

C.1.4.5.1.7 Brief Operations and Management personnel regarding systems capabilities and events that affect the use of spacecraft ground systems.

C.1.4.5.1.8 Perform real-time processing of observed data to produce spacecraft orbit and attitude information.

C.1.4.5.1.9 Calculate the fuel use for each maneuver, perform thruster calibration, and maintain the history of spacecraft propellant remaining.

C.1.4.5.1.10 Provide detailed reports of any propulsion and attitude control anomalies observed during thruster firings in accordance with the existing spacecraft anomaly procedures.

C.1.4.5.2 The Contractor shall provide Image Navigation and Registration (INR) performance trending.

C.1.4.5.2.1 Develop and maintain archival and analytical tools required for INR data trending and system performance analysis.

C.1.4.5.2.2 Monitor INR performance to ascertain the quality and accuracy of imager and sounder landmark data.

C.1.4.5.2.3 Generate data packages and statistical reports used for monitoring INR performance.

C.1.4.5.2.4 Determine sources of error in the INR system for both ground and spacecraft. Recommend and implement changes and upgrades to improve operations or performance. This shall include changes to procedures, databases and software, as needed.

C.1.4.5.2.5 Monitor the automatic land-marking process to verify the frequency and timeliness of landmarks generated for Orbit and Attitude Tracking System (OATS).

C.1.4.5.2.6 Ensure the accurate generation of various INR products to include spacecraft orbit, ephemerides and

RFP# AB-133E-16-RP-0019, Page 12 attitude profiles, spacecraft and instrument compensation parameters, sensor intrusion predictions, scan frame and star view parameters, instrument and sensor calibration parameters, mechanism control parameters, and observational data.

C.1.4.5.3 Provide GOES radiometric support, to include:

C.1.4.5.3.1 Monitor the radiometric calibration status for the GOES-13/-14/-15 Imager and Sounder and the

GOES-R series Advanced Baseline Imager (ABI).

C.1.4.5.3.2 Support GOES Imager, Sounder and ABI anomaly tiger teams with radiometric analysis as requested by the OSPO constellation lead.

C.1.4.5.3.3 Implement resolutions of Imager, Sounder, and ABI radiometric performance anomalies. This includes engineering analyses and characterization studies with data transferred from the Sensor Processing Systems (SPS) and Product Generation (PG) systems to analysis workstations.

C.1.4.5.3.4 Generate and update SPS calibration database constants that depend on on-orbit Imager and

Sounder radiometric performance characteristics.

C.1.4.6 Operational Navigation Support

C.1.4.6.1 The Contractor shall provide operational navigation support and support spacecraft orbit and attitude maneuvers to ensure the mission requirements are met. The Contractor shall support maneuver planning and prediction, orbit and attitude determination, Earth location, and INR. For missions that require maneuvers

(DSCOVR, SNPP, JPSS, and GOES-13/-14/-15, R, S), the Contractor shall perform the activities necessary to manage the satellite’s operational position and pointing including but not limited to:

C.1.4.6.1.1 Support the following maneuver planning and execution activities for all maneuverable missions:

C.1.4.6.1.1.1 Support the housekeeping momentum unload function. Determine required delta-momentum, firing commands, and analyze the housekeeping performance.

C.1.4.6.1.1.2 Routine station keeping maneuvers in order to maintain specified orbit and attitude.

C.1.4.6.1.1.3 Support Spacecraft station change and decommissioning activities maneuvers.

C.1.4.6.1.1.4 Maintain space situational awareness for missions operated by OSPO. Perform orbital co-location analysis and maneuver planning for Risk Mitigation Maneuvers (RMM), Orbital Maintenance, and Attitude Adjust maneuvers

C.1.4.6.1.1.5 Provide a risk assessment to OSPO based on close approach information provided by Joint

Space Operations Center (JSpOC).

C.1.4.6.1.1.6 Monitor GOES-13/-14/-15, R & S, SNPP, JPSS-1 INR performance immediately following maneuvers and take action as necessary to ensure rapid return to within-specification performance after each maneuver.

C.1.4.6.1.2 Perform contingency navigation planning.

C.1.4.6.1.3 Perform Post Yaw-flip maneuver INR recovery support and return to normal mode INR start-up support on all satellites.

C.1.4.6.1.4 Define new landmarks and perform co-registration table as needed.

C.1.4.6.1.5 Attend design reviews and working group meetings related to the future INR systems and land-marking systems, including both spacecraft and ground system segments as directed by the COR.

C.1.4.6.2 The Contractor shall ensure all missions, where required, meet mission data pointing requirements.

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C.1.4.7 Operational Training

C.1.4.7.1 The Contractor shall provide operational training and training materials on all missions supported by

OSPO. The Contractor shall provide the following types of training: Recurring special operations, briefings on changes to existing spacecraft configurations, and new satellites. These training needs include but are not limited to:

C.1.4.7.1.1 Perform recurring and special training to address Engineering and Operator proficiency for mission critical operations and contingency scenarios.

C.1.4.7.1.2 Develop and train OSPO Engineering and Operational controllers.

C.1.4.7.1.3 Provide periodic training to mission planners.

C.1.4.7.1.4 Train Operations staff on the functionality and execution of operational procedures.

C.1.4.7.1.5 The Contractor shall develop, provide and maintain as appropriate, training material for operational training of OSPO engineering and the Operations’ controllers. This shall include but not be limited to: Spacecraft engineering monitoring procedures, anomaly response procedures and GOES-13/-14/-15, R & S, SNPP, JPSS-1 and INR operational training procedures.

C.1.4.8 Configured Products Management

C.1.4.8.1 The Contractor shall manage configured products for all routine and special spacecraft operations. The

Contractor shall support the OSPO configuration management process to maintain operational databases and MOCI for all OSPO constellations. This includes developing and testing command procedures, satellite telemetry & command databases and products, written reports, and verbal reports. For use in satellite operations, testing, and in response to changing satellite configurations, the Contractor shall:

C.1.4.8.1.1 Perform quarterly MOCI audits. Prepare and deliver quarterly audits to the cognizant NOAA engineer.

C.1.4.8.1.2 The Contractor shall update operational procedures to include implications in the manner satellite operations are changed, spacecraft and ground configurations as well as any supplemental documentation changes.

Develop and configure operational procedures for notifying operational crews on spacecraft and ground system activities.

C.1.4.8.2 Develop, validate, maintain, and configuration manage the following products under MOCI controls for

Test, Operational, and Contingency use:

C.1.4.8.2.1 Satellite and Ground Command Procedures (CPs) used on the mission’s command and control system

C.1.4.8.2.2 Ground System control room handbook Procedures

C.1.4.8.2.3 Spacecraft control room handbook Procedures

C.1.4.8.2.4 Operations and Engineering Scripts

C.1.4.8.2.5 Engineering Databases on all telemetry and command to include telemetry, command, display, and limits data.

C.1.4.8.2.6 Data required for the safe and effective on-orbit testing and operations of the spacecraft.

C.1.4.8.2.7 Special test procedures and scripts as required for pre-launch end-to-end, post-launch testing (to include

INR system verification), and anomaly response.

C.1.4.8.2.8 All files, procedures, subroutines, and schedules for the purpose of loading up-to-date flight software versions, optimized flight parameters, and parameter tables.

C.1.4.8.2.9 Files required to maintain fault detection and correction algorithms.

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C.1.4.8.2.10 Manage data files and subroutines used for operational support and engineering analysis for OSPO constellations to include normal telemetry historical archives, statistical (min/max/mean/standard deviation) archives, as well as pseudo-telemetry routines.

C.1.4.8.3 Maintain a library of technical materials on all on-orbit spacecraft and instruments and ground systems.

C.1.4.8.4 Support configuration management of required operational documentation in the spacecraft operations area. Examples include Spacecraft Operations Handbook (SOH), operations procedures memos, Contingency

Operations Procedures (COPs), etc.

C.1.4.8.5 Support development of all mission flight products to ensure their accuracy for engineering activities.

C.1.4.9 Ground System Engineering Support

C.1.4.9.1 The Contractor shall provide ground systems engineering support for all missions operated by OSPO including but not limited to: POES, DSCOVR, SNPP, JPSS-1, GOES, and Jason-2/-3. This will include systems for command, communication and control (C3); image processing, data distribution, product monitoring and navigation support. These systems may include but are not limited to: SPS, PG, Interface Data Processing Segment

(IDPS), NOAA’s Data Exploitation System (used for SNPP, JPSS, and GCOM-W missions), and others as required for future missions. The Contractor shall, as necessary, interact with personnel from sites external to NSOF such as:

Wallops Command and Data Acquisition Station (WCDA), Fairbanks Command and Data Acquisition Station

(FCDA), Wallops Back-up CDA (WBU), Svalbard, McMurdo, Consolidated Back-Up Site (CBU) at Fairmont, West Virginia, TDRSS interface, Troll (Antarctica), DSCOVR ground stations and NASA to OSPO interfaces, telemetry and command systems, and analysis support systems. The Contractor shall support the ground system in the following manner, but not limited to:

C.1.4.9.1.1 Establish operations requirements and acceptance criteria for the ground segments that support satellite operations, command and control.

C.1.4.9.1.2 Support design reviews for ground systems that support all missions operated by OSPO as required by the

CO and COR.

C.1.4.9.1.3 Support testing, integration, and operational release of new and upgraded ground systems into operations and data processing.

C.1.4.9.1.4 Support regression testing of ground system software releases, ground system upgrades, anomaly investigations and periodic IT security patches.

C.1.4.9.1.5 Support regression testing of operational engineering analysis tools and systems including but not limited to: INR, SPS, Replacement Product Monitor (RPM), PG and other product display systems.

C.1.4.9.1.6 Coordinate with the appropriate OSPO personnel testing, maintenance and releases of upgrades, anomaly investigations and implementation of modifications to operational systems.

C.1.4.9.1.7 Coordinate system upgrades, maintenance periods, testing with external entities including but not limited to NASA, CNES, EUMETSAT, and OSGS.

C.1.4.9.1.8 Monitor ground system performance and make recommendations on modifications that improve the ground system.

C.1.4.9.1.9 Respond as required to ground system anomalies on a 24hour, year-round basis.

C.1.4.9.1.10 Provide technical assistance in resolving software problems documented in incident reports and encountered in operational or engineering analysis tools and product display systems.

C.1.4.9.1.11 Develop, document and maintain operational ground system procedures for the SOCC.

C.1.4.9.1.12 Support ground station failover proficiency training periodically.

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C.1.4.10 Simulation Support

C.1.4.10.1 The Contractor shall operate and maintain the simulator for each mission as required by the COR. The

GOES- 13/-14/-15, POES, SNPP, JPSS-1, DSCOVR, and GOES-R through U constellations each have simulators to support on- orbit operations. These simulators interface to the appropriate command and control equipment for simulator start-up, management of simulator support files, and simulator operation. These simulators are useful to validate operational command products and procedures, training SOCC operations and engineering personnel, testing ground system repairs and upgrades, and verifying ground system configurations. The simulator(s) specific to the

JPSS-1 and SNPP will transition to OSPO following the launch and early orbit and activation phases. The simulation support by the Contractor shall include but is not limited to the following activities:

C.1.4.10.1.1 Manage the simulator database and associated simulation files.

C.1.4.10.1.2 Develop, document, maintain, and update the procedures necessary to perform simulator function and operation.

C.1.4.10.1.3 Maintain, update, develop, and document operational simulation scenarios defining setups that emulate specific ground and spacecraft configurations (i.e. nominal and contingency operations training).

C.1.4.10.1.4 Provide basic maintenance functions for the simulator and resident workstation software. These functions include ensuring the software is up-to-date, workable, and adequately archived.

C.1.4.10.1.5 Document problems with the simulator to the cognizant NOAA engineer.

C.1.4.10.1.6 Maintain concurrency of the simulator with the on-board flight software and current mission configuration. This is applicable but not limited to the following missions: SNPP, POES, GOES, DSCOVR and

JPSS-1. Audit reports shall be provided to the appropriate NOAA engineer at a minimum on a quarterly basis.

C.1.4.11 Anomaly Support

C.1.4.11.1 The Contractor shall provide timely support for spacecraft and ground system anomalies and contingencies. The Contractor shall:

C.1.4.11.1.1 Respond verbally to OSPO operational personnel when notified of anomalous or out of limit conditions within 30 minutes of notification. If requested by the COR the contractor shall provide explanation if the contractor support did not respond within the 30 minutes.

C.1.4.11.1.2 Provide means of reaching its on-call personnel within 30 minutes of notification, on a 24-hour, year-round basis.

C.1.4.11.1.3 Provide continuous mission critical support in real-time for mission threatening on-orbit anomalies until the mission is stabilized or restored to nominal operations.

C.1.4.11.1.4 Develop corrective actions and procedures that will restore spacecraft mission and minimize adverse effects of the anomaly.

C.1.4.11.1.5 Participate in anomaly investigations and testing and report any significant development in the process of an investigation to the cognizant NOAA engineer(s) such as the OSPO constellation Team Lead or Branch Chief and as needed to the COR.

C.1.4.11.1.6 Participate in contingency meetings, Operations Review Board (ORB) meetings, and anomaly tiger teams.

C.1.4.11.1.7 Brief the SOCC Operations and Engineering personnel on all anomaly activities.

C.1.4.11.1.8 Prepare a brief report of spacecraft or ground system events or anomalies for release via e-mail within 24 hours after occurrence of the anomaly.

C.1.4.11.1.9 Prepare a detailed description of the anomaly for all affected spacecraft subsystems in an Event Report.

This report shall be submitted to the cognizant NOAA engineer(s) such as the OSPO constellation Team Lead or

Branch Chief and as needed the COR within seven (7) business days after the occurrence of an anomaly.

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C.1.4.12 Support Continuity of Operations

C.1.4.12.1 The Contractor shall provide support to mission operations in the event a COOP is required by OSPO.

The Contractor shall support real-time operations, spacecraft systems analysis, navigation operations, anomaly support, and mission data recovery during a COOP or COOP practice exercises.

C.1.4.12.2 The Contractor shall establish a process and develop procedures to support OSPO business continuity as described in the OSPO Continuity of Business Plan (date to be supplied).

C.1.4.12.3 The Contractor shall support, in-person, operations for the mission’s backup facility as directed by the CO or COR.

C.1.4.13 New Mission Support

C.1.4.13.1 The Contractor shall support development and integration of new and follow-on missions into OSPO operations at NSOF such as Jason-3, GOES-R, MetOp-C, JPSS-1, and others as directed by the CO or COR. This may include, but not be limited to, pre-launch and launch support, operations and contingency procedure development, training, engineering analysis and reporting, special operations, and ground system integration as directed by the CO or COR. The Contractor shall:

C.1.4.13.1.1 Support pre-launch spacecraft end-to-end spacecraft compatibility testing, thermal vacuum test monitoring, mission simulations and dress rehearsals, and operational readiness exercises.

C.1.4.13.1.2 Support Transition to Operations and participate in handover planning, training and acceptance activities.

C.1.4.13.1.3 Support development and verification of spacecraft databases, command procedures, standard operating procedures, and contingency operations procedures.

C.1.4.13.1.4 Support spacecraft Launch and Early Orbit (LEO) testing to include, but not be limited to pre-launch testing (e.g. thermal vacuum, spacecraft end-to-end tests, rehearsal, network testing

C.1.4.13.1.5 Support spacecraft and instrument Activation and Evaluation (A&E).

C.1.4.13.1.6 Support SOCC’s data recovery quality and timeliness requirements defined for any new mission.

C.1.4.13.1.7 Generate and maintain all files, procedures, and parameters for the purpose of managing and uploading spacecraft telemetry monitoring and response (TMON) functions.

C.1.4.13.1.8 Generate, maintain, and upload files necessary for the correct operation of on-board Global

Positioning System (GPS)based ephemeris and clock processing, including Earth Orientation Prediction

Parameter (EOPP) files, leap second adjustments, and back-up ground based ephemeris files.

C.1.4.13.1.9 Provide technical assistance in the three to six month post-launch checkout of the Advance Baseline

Imager (ABI) instrument on GOES-R.

C.1.4.13.1.10 Support the NASA test team during launch, Post-Launch Testing (PLT), and Operational Verification

(OV) as directed by the COR.

C.1.4.13.1.11 Support MetOp Early Orbit and Assessment phase for U.S. instruments.

C.1.4.13.1.12 Support development, integration, and testing of the satellite ground system.

C.1.4.13.1.13 Monitor non-image GOES Rebroadcast (GRB) data to ensure accuracy of parameters. Report anomalous behavior to the Operations staff when necessary.

C.1.4.13.1.14 Provide support for off-line radiometric analysis functions on SPS Workstations and GOES-R series

PG Workstations in SOCC.

C.1.4.14 Satellite Operations Controller

C.1.4.14.1 The Contractor, when requested, shall provide satellite operations controllers for command and control

RFP# AB-133E-16-RP-0019, Page 17 of satellites operated by OSPO. These positions are designated as essential. These positions oversee the execution of scheduled operations in accordance with OSPO Government-authorized guidelines. The Contractor shall perform the following duties:

C.1.4.14.1.1 Oversee execution of all required manual commands;

C.1.4.14.1.2 Monitor all command and data acquisition (CDA) station actions necessary for…