A5 PWS_Redacted.pdf

PERFORMANCE WORK STATEMENT (PWS)

PSNS&IMF Laboratory Division, Code 134 Maintenance Agreement for

CEM MARS 6 Microwave Digestion System with iWave Temperature Control

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide a service plan, including (1) and up to

(2) preventative maintenance visits, twenty-four hour telephone troubleshooting support, and as-needed corrective maintenance/repairs with thirty-six hour response time for the CEM MARS 6 Microwave Digestion System with iWave temperature control. The Government shall not exercise direct supervision or control over any contractor employees. Notwithstanding, contractor shall ensure employees comply with all requirements of this Performance Work Statement (PWS) and contract.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the service plan as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The MARS 6 Microwave Digestion System with iWave temperature control was acquired in 2023 to replace an irreparable digestion system. For one year, the system was covered by manufacturer warranty; once the warranty expired, the system was covered under the manufacturer’s service plan, “Customer Care Plan II”. The MARS 6 Microwave Digestion System includes few user-serviceable parts; in addition, the system operates at high power, temperature, and pressure, which require certified CEM service technicians to ensure equipment is safe to operate, as well as effective.

1.3 Objectives:

• One pre-scheduled Preventative Maintenance Visit per year, including parts

• Corrective maintenance visits (repairs) with a thirty-six hour response time, including all costs associated

• Maintenance and repair to be performed by CEM (Original Equipment Manufacturer) certified service technician

• Twenty-four hour telephone troubleshooting and technical support

1.4 Scope: Preventative and corrective maintenance services on government owned CEM MARS 6 Microwave Digestion System ( ). Services include preventative maintenance visits and corrective maintenance as needed, as well as remote technical support twenty-four hours a day. The contractor shall accomplish pre-scheduled preventative maintenance and corrective maintenance/repairs with a response time of thirty-six hours. This target will require the assigned field service technician to maintain a visitor badge to the PSNS&IMF Controlled Industrial Area for the duration of the period of performance.

1.5 Period of Performance: The contract will be a Base plus 4 option years. First year will be 3/30/205- 3/29/2026.

1.6.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7 Location:

1.7.1 Place of Performance: The work to be performed under this contract will be performed at PSNS&IMF laboratory, 1400 Farragut Ave, Bremerton, WA 98314, Building 59.

1.7.2 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0700 to 1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7.3 Recognized Holidays: Contractor is not required to perform services on federal holidays. The list of current federal holidays can be found here: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

In addition to the above listed holidays, Puget Sound Naval Shipyard is normally closed for all except necessary services during the week between Christmas Day and New Year's Day (curtailment). Necessary services/ frequencies for various facilities are noted on the detail sheets and work contracted for shall be performed during this period unless otherwise directed by the Contracting Officer. Exact number of closure days may vary from year to year. Actual requirements will be determined in advance of the closure. On site work performed by the Contractor for the Contractor's convenience during this time must also be specifically requested by the Contractor in writing and approved by the Contracting Officer in advance.

1.8 Security Requirements: Contractor personnel performing work under this contract must be able to pass a security screening to obtain clearance (green badge equivalent) to enter PSNS&IMF CIA at time of contract performance, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

Contractor Employees, in order to gain access to the government facility identified in paragraph 1.7.1 to perform work under this contract, shall comply with the Badging and Access Requirements Attachment to the solicitation/contract.

1.8.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards.

No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop and implement procedures covering key control to meet requirements of this section. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

In the event keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace all affected locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: The Contractor shall provide all necessary materials to perform the preventative and corrective maintenance described in section 1 of this contract.

4.3. Equipment: The Contractor shall provide all necessary equipment to perform the preventative and corrective maintenance described in section 1 of this contract.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services: The contractor shall provide services for the preventative maintenance and corrective maintenance of CEM MARS 6 Microwave Digestion System with iWave sensors ( ).

• Certified field service technician labor, travel, and parts required for corrective maintenance visits with a targeted response time of thirty-six hours.

• Priority status for technical support inquiries, including twenty-four hour support, with a targeted immediate response time

• One (1) pre-scheduled preventative maintenance visit (including materials)

• One additional preventative maintenance visit

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 Technical Exhibit 1 – Performance Requirements Summary:

7.2. Technical Exhibit 2 – Deliverables Schedule: