Performance Requirements Summary.docx
DOCX document 20 KB Posted
- Attached to
- Closing Agent, Massachusetts & New Hampshire
- Solicitation number
- A4ACCHSNG0009
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Performance Summary
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment to R-ATL-A4ACCHSNG0009.doc | DOC document | |
| Past Perf Letter - Section J.doc | DOC document | |
| Solicitation R-ATL-A4ACCHSNG0009.doc | DOC document | |
| Past Performance Questionnaire.doc | DOC document |
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Attachment 3
RFP-R-ATL-A4ACCHSNG0009
PERFORMANCE REQUIREMENTS SUMMARY
| PRS # |
| SERVICE REQUIREMENT |
| PERFORMANCE |
STANDARD
| ACCEPTABLE QUALITY LEVEL |
| METHOD OF SURVEILLANCE |
#1
Task 3, C.3.B (10) 8) Preparation of the HUD-1
HUD-1 is to be error-free
100%
If 10 or less closings occurred during the period in review then 100% of the files will be reviewed.
If 11-50 closings per review period, the sample size will be 10.
If 51-100 closings per review period, the sample size is 20.
If 101-150 closings per review period, the sample size is 30.
If 151-200 closings per review period, the sample size is 40
If more than 200 closings occurred during the period in review, the sample size is 50.
#2
Task 3, C.3.C (6) Disbursements after closing
All allowable expenses are to be disbursed at time of closing, except for states prohibiting table funding
100%
GTR will review 100% of SAMS-1106, requests for reimbursement packages.
#3
Task 6, C.3.F (2) Deposit of Proceeds
Wire proceeds to U.S. Treasury
Proceeds are to be wired no later than one banking day after closing.
100%
GTR will review 100% of reports and sample closing cases as follows:
If 10 or less closings occurred during the period in review then 100% of the files will be reviewed.
If 11-50 closings per review period, the sample size will be 10.
If 51-100 closings per review period, the sample size is 20.
If 101-150 closings per review period, the sample size is 30.
If 151-200 closings per review period, the sample size is 40
All GNND closings will be included in the sample size.
#4
Accurate preparation of legal documents
Documents that require recordation prepared accurately and in accordance with HUD guidelines
100%
If 10 or less closings occurred during the period in review then 100% of the files will be reviewed.
If 11-50 closings per review period, the sample size will be 10.
If 51-100 closings per review period, the sample size is 20.
If 101-150 closings per review period, the sample size is 30.
#5
Task 6, C.3.F (3) Filing of Deed
Documents are to be delivered for recording no more than one business day after closing, and in the correct county.
95%
If 10 or less closings occurred during the period in review then 100% of the files will be reviewed.
If 11-50 closings per review period, the sample size will be 10.
If 51-100 closings per review period, the sample size is 20.
If 101-150 closings per review period, the sample size is 30.
#6
Task 6, C.3. F (4) Scanning and Delivery of the Closing Package
Closing package is due to Asset Manager no more than three business days after closing.
95%
If 10 or less closings occurred during the period in review then 100% of the files will be reviewed.
If 11-50 closings per review period, the sample size will be 10.
If 51-100 closings per review period, the sample size is 20.
If 101-150 closings per review period, the sample size is 30.
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