A4 - Patient Volume.pdf
PDF 1 MB Posted
- Solicitation number
- 75H70926Q00001
About this file
This document is an Emergency Report for eCare Emergency services across four different Montana healthcare facilities (Blackfeet Community Hospital, Crow Hospital, Fort Belknap Hospital, and Northern Cheyenne Service Unit) for April 2025. The report provides detailed analytics on patient encounters, utilization rates, and emergency care quality metrics using telemedicine technology. Key metrics include patient encounters by type (video, phone consult, behavioral health services), eCare encounters as a percentage of total emergency visits, encounters by chief complaint, median time to patient encounter, chest pain response times, intubation success rates, and behavioral health service assessments. The reports track performance against benchmarks for metrics such as time to encounter (5 minutes), time to EKG for chest pain patients (7 minutes), and intubation success rates (99% for any attempt, 81% for first-pass attempt). The data suggests varying levels of telemedicine utilization across the facilities, with most showing low but consistent usage of eCare Emergency services.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| A1 - PWS Telebehavioral and ER Health Services.pdf | ||
| Sol_75H70926Q00001.pdf | ||
| A2 - Price Schedule.xlsx | XLSX spreadsheet | |
| A3 - 75H70926Q00001 Past Performance Survey.docx | DOCX document | |
| A5 - IEE Representation.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Utilization eCARE Emergency monthly patient related interactions as a percentage of the facility's average monthly ED volume.
The number of eCARE Emergency patient related encounters.
· Video - two-way video communication with ED
· Phone Consult – non-video clinical consult
· Behavioral Health - Behavioral Health Assessments.
5/6/2025 1 5of
Emergency Report April, 2025
Blackfeet Community Hospital - Browning, MT eCare Utilization (cont.)
Count is measured by the number of times the camera was activated for reasons that do not include patient involvement.
5/6/2025 2 5of
Emergency Report April, 2025
Emergency Quality (excludes Behavioral Health encounters) *To be included in the following Quality metrics, the patient must have been seen on camera.
Median(eCARE Emergency Video Created Time ‐ Patient Arrival Time) Median(Time of EKG ‐ Patient Arrival Time) of Chest Pain patients
Tan Bars = Median Time To Fib = Median(Time of Fibrinolysis ‐ Patient Arrival Time) Gray Bars = Median Time To Fib (eCare Emergency ) = Median(Time of Fibrinolysis - Telemedicine Start Time)
%Fib Compliant= Percent of eligible AMI patients receiving Fiibrinolysis administration
5/6/2025 3 5of
Emergency Report April, 2025 eCare Emergency Quality (cont.)
Patient encounters with any attempt success/Total Patient intubation Encounters Patient encounters with first pass success/Total Patient Intubation Encounters
5/6/2025 4 5of
Emergency Report April, 2025 eCare Emergency Behavioral Health Services *BHS Data only up to March 2024
5/6/2025 5 5of
Emergency Report April, 2025 eCare Utilization eCARE Emergency monthly patient related interactions as a percentage of the facility's average monthly ED volume.
The number of eCARE Emergency patient related encounters.
· Video - two-way video communication with eCare ED
· Phone Consult – non-video clinical consult
· Behavioral Health - Behavioral Health Assessments.
5/6/2025 1 5of
Emergency Report April, 2025
Crow - Crow Agency, MT
Count is measured by the number of times the camera was activated for reasons that do not include patient involvement.
5/6/2025 2 5of
Emergency Report eCare Emergency Quality (excludes Behavioral Health encounters)
Median(eCARE Emergency Video Created Time ‐ Patient Arrival Time) Median(Time of EKG ‐ Patient Arrival Time) of Chest Pain patients
Tan Bars = Median Time To Fib = Median(Time of Fibrinolysis ‐ Patient Arrival Time) Gray Bars = Median Time To Fib (eCare Emergency ) = Median(Time of Fibrinolysis - Telemedicine Start Time)
%Fib Compliant= Percent of eligible AMI patients receiving Fiibrinolysis administration
5/6/2025 3 5of
Emergency Report
Patient encounters with any attempt success/Total Patient intubation Encounters Patient encounters with first pass success/Total Patient Intubation Encounters
5/6/2025 4 5of
Emergency Report
5/6/2025 5 5of
Emergency Report eCARE Emergency monthly patient related interactions as a percentage of the facility's average monthly ED volume.
The number of eCARE Emergency patient related encounters.
· Video - two-way video communication with eCare ED
· Phone Consult – non-video clinical consult
· Behavioral Health - Behavioral Health Assessments.
5/6/2025 1 5of
Emergency Report April, 2025
Fort Belknap Hospital - Harlem, MT
Count is measured by the number of times the camera was activated for reasons that do not include patient involvement.
5/6/2025 2 5of
Emergency Report April, 2025
Median(eCARE Emergency Video Created Time ‐ Patient Arrival Time) Median(Time of EKG ‐ Patient Arrival Time) of Chest Pain patients
Tan Bars = Median Time To Fib = Median(Time of Fibrinolysis ‐ Patient Arrival Time) Gray Bars = Median Time To Fib (eCare Emergency ) = Median(Time of Fibrinolysis - Telemedicine Start Time)
%Fib Compliant= Percent of eligible AMI patients receiving Fiibrinolysis administration
5/6/2025 3 5of
Emergency Report April, 2025
Patient encounters with any attempt success/Total Patient intubation Encounters Patient encounters with first pass success/Total Patient Intubation Encounters
5/6/2025 4 5of
Emergency Report April, 2025
5/6/2025 5 5of
Emergency Report April, 2025 eCARE Emergency monthly patient related interactions as a percentage of the facility's average monthly ED volume.
The number of eCARE Emergency patient related encounters.
· Video - two-way video communication with eCare ED
· Phone Consult – non-video clinical consult
· Behavioral Health - Behavioral Health Assessments.
5/6/2025 1 5of
Emergency Report April, 2025
Northern Cheyenne Service Unit - Lame Deer, MT
Count is measured by the number of times the camera was activated for reasons that do not include patient involvement.
5/6/2025 2 5of
Emergency Report April, 2025
Median(eCARE Emergency Video Created Time ‐ Patient Arrival Time) Median(Time of EKG ‐ Patient Arrival Time) of Chest Pain patients
Tan Bars = Median Time To Fib = Median(Time of Fibrinolysis ‐ Patient Arrival Time) Gray Bars = Median Time To Fib (eCare Emergency ) = Median(Time of Fibrinolysis - Telemedicine Start Time)
%Fib Compliant= Percent of eligible AMI patients receiving Fiibrinolysis administration
5/6/2025 3 5of
Emergency Report April, 2025
Patient encounters with any attempt success/Total Patient intubation Encounters Patient encounters with first pass success/Total Patient Intubation Encounters
5/6/2025 4 5of
Emergency Report April, 2025
5/6/2025 5 5of
Emergency Report April, 2025
| Blackfeet Report |
| Crow Report |
| FBSU Report |
| NCSU Report |
File details come from the government source that posted it. Updated .