A28_15DDHQ26Q00000163 (1).pdf

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RFQ Janitorial Services *SECRET* Clearance Required
Solicitation number
15DDHQ26Q00000163
Issued by
El Paso County, Texas

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Summary of Janitorial Services RFQ

This is a Request for Quotation (RFQ) document for janitorial services issued for the Drug Enforcement Administration (DEA) facility located at Biggs Army Airfield, Fort Bliss, Texas. The contract encompasses comprehensive janitorial services including all management, oversight, labor, materials, supplies, and equipment necessary to maintain the facility, excluding only government-furnished property and services. The period of performance runs from November 2, 2026, through November 1, 2027, with four additional one-year option years available. The contractor must ensure full compliance with all terms, conditions, and specifications outlined in the solicitation document.

This is an 8(a) Set-Aside contract opportunity under the North American Industry Classification System (NAICS) code 561720 for Janitorial Services. The solicitation requires all contractors to maintain SECRET level security clearance as a mandatory prerequisite for contract performance. Prospective bidders must review the complete scope of work and supporting documentation to understand all service requirements, performance standards, and facility-specific expectations. Additional details regarding pricing structures, evaluation criteria, submission requirements, and site-specific conditions are contained within the full solicitation package.

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DRUG ENFORCEMENT ADMINISTRATION (DEA)

OFFICE OF ACQUISITION

Janitorial Services

15DDHQ26Q00000163

TABLE OF CONTENTS

SECTION 1 Solicitation SF 1449 ………………………………………….. 3

SECTION 2 Commodity or Services Schedule ………………………….. 5

SECTION 3 Pricing Table 1 …………………………………………. 7

SECTION 4 Performance Work Statement (PWS) ………………………….. 10

SECTION 5 Instructions to Quoters …………………………………. 42

SECTION 6 Evaluation Factors and Basis for Award …………………. 49

SECTION 7 Provisional & Clause Matrix …………………………………. 54

SECTION 8 Acknowledgement of Contractor Responsibilities …………. 181

SECTION 9 Wage Determination …………………………………………. 190

SECTION 10 Standard Form (SF) 85 ………………………………………… 204

SECTION 1

15DDHQ26Q00000163 Page 1

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 AND 30.

1. REQUISITION NUMBER

D-27-NE-0002

5. SOLICITATION NUMBER

15DDHQ26Q00000163

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE: 08/17/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

FACN.Proposal.Submission@dea.gov

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL TIME: 10am ET, 09/16/2026

CODE 15DDHQ

DEA

Attn: Office of Acquisition (FA)

9. ISSUED BY UNRESTRICTED OR X SET ASIDE:100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

X 8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

561720

SIZE STANDARD:

22000000

10. THE ACQUISITION IS

SEE SCHEDULE

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

X REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE 15DDHQ16. ADMINISTERED BY

DEA

Office of Acquisition (FA)

FACILITY

CODE

CODE

TELEPHONE NUMBER

17a. CONTRACTOR/

OFFEROR

CODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

This is a Firm Fixed Price, Request for Quotation.

This requirement is a 100% set-aside for 8(a) quoters.

See Continuation Sheet(s) (Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

AREX ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (Type or print)

Roshau-Delgado, T

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

TO PROSPECTIVE QUOTERS

FACN.Proposal.Submission@dea.gov Attn: Teresa Roshau-Delgado

SECTION 2

15DDHQ26Q00000163 Page 2

Section 1 - Commodity or Services Schedule

SCHEDULE OF SUPPLIES/SERVICES

CONTINUATION SHEET

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Janitorial Services

PSC: S201

Line Period of Performance: 11/02/2026 - 11/01/2027

Base Period

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 Option Period I Janitorial Services

PSC: S201

Line Period of Performance: 11/02/2027 - 11/01/2028

Unexercised Option

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 Option Period II Janitorial Services

PSC: S201

Line Period of Performance: 11/02/2028 - 11/01/2029

Unexercised Option

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001 Option Period III Janitorial Cleaning

PSC: S201

Line Period of Performance: 11/02/2029 - 11/01/2030

Unexercised Option

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001 Option Period IV Janitorial Services

PSC: S201

Line Period of Performance: 11/02/2030 - 11/01/2031

Unexercised Option

12 MO $________ $_________________

Base Period Total: $___________________________

All Options Total: $___________________________

Total Base and Options $_______________________

SECTION 3

CLIN DESCRIPTION QTY UOM RATE TOTAL

CLIN 0001 Daily Cleaning Labor 12 MONTH CLIN 0002 Restoom Consumables 12 MONTH CLIN 0003 Floor Care 12 MONTH CLIN 0004 Appliance Cleaning 12 MONTH CLIN 0005 High Touch Disinfections 12 MONTH CLIN 0006 Supervision 12 MONTH CLIN 0007 Supplies and Equipment 12 MONTH CLIN 0008 Overhead 12 MONTH CLIN 0009 Profit 12 MONTH

CLIN DESCRIPTION QTY UOM RATE TOTAL

CLIN 1001 Daily Cleaning Labor 12 MONTH CLIN 1002 Restoom Consumables 12 MONTH CLIN 1003 Floor Care 12 MONTH CLIN 1004 Appliance Cleaning 12 MONTH CLIN 1005 High Touch Disinfections 12 MONTH CLIN 1006 Supervision 12 MONTH CLIN 1007 Supplies and Equipment 12 MONTH CLIN 1008 Overhead 12 MONTH CLIN 1009 Profit 12 MONTH

CLIN DESCRIPTION QTY UOM RATE TOTAL

CLIN 2001 Daily Cleaning Labor 12 MONTH CLIN 2002 Restoom Consumables 12 MONTH CLIN 2003 Floor Care 12 MONTH CLIN 2004 Appliance Cleaning 12 MONTH CLIN 2005 High Touch Disinfections 12 MONTH CLIN 2006 Supervision 12 MONTH CLIN 2007 Supplies and Equipment 12 MONTH CLIN 2008 Overhead 12 MONTH CLIN 2009 Profit 12 MONTH

BASE PERIOD

TOTAL

OPTION PERIOD I

TOTAL

OPTION PERIOD II

TOTAL

PRICING TABLE

CLIN DESCRIPTION QTY UOM RATE TOTAL

CLIN 3001 Daily Cleaning Labor 12 MONTH CLIN 3002 Restoom Consumables 12 MONTH CLIN 3003 Floor Care 12 MONTH CLIN 3004 Appliance Cleaning 12 MONTH CLIN 3005 High Touch Disinfections 12 MONTH CLIN 3006 Supervision 12 MONTH CLIN 3007 Supplies and Equipment 12 MONTH CLIN 3008 Overhead 12 MONTH CLIN 3009 Profit 12 MONTH

CLIN DESCRIPTION QTY UOM RATE TOTAL

CLIN 4001 Daily Cleaning Labor 12 MONTH CLIN 4002 Restoom Consumables 12 MONTH CLIN 4003 Floor Care 12 MONTH CLIN 4004 Appliance Cleaning 12 MONTH CLIN 4005 High Touch Disinfections 12 MONTH CLIN 4006 Supervision 12 MONTH CLIN 4007 Supplies and Equipment 12 MONTH CLIN 4008 Overhead 12 MONTH CLIN 4009 Profit 12 MONTH

TOTAL

GRAND TOTAL

OPTION PERIOD III

TOTAL

OPTION PERIOD IV

PRICING TABLE -1

SECTION 4

[1]

PERFORMANCE WORK STATEMENT (PWS)

El Paso Intelligence Center (EPIC)

Janitorial Services

1.0 INTRODUCTION

The Drug Enforcement Administration (DEA) requires comprehensive Janitorial Services.

2.0 BACKGROUND

This facility is recognized as a National Intelligence Center, operating around the clock, with a workforce of approximately 300 employees. The facility also accommodates an estimated 100 visitors each month, necessitating a clean working environment.

3.0 SCOPE OF WORK

The Contractor is responsible for supplying all management, oversight, labor, materials, supplies, and equipment required to perform the work under this contract that are not listed under Government-Furnished Property and Services. Janitorial Services for the Drug Enforcement Administration (DEA), located at Biggs Army Airfield, Fort Bliss, Texas 79918-8033, must be in compliance with the terms, conditions, and specifications outlined in this document.

3.1 GENERAL INFORMATION

El Paso, Texas, experiences a typical desert climate, marked by low humidity, minimal rainfall, plentiful sunshine, and a broad temperature range. The most undesirable aspects of the weather are dust and sandstorms. These storms mainly take place between March and May.

Note: The net cleaning exceeds the gross building as it reflects all cleanable surfaces, including floors, walls, fixtures, and glass, which are calculated separately in accordance with janitorial service workload requirements.

3.2 MAIN BUILDING

The Department of Justice (DOJ) DEA

• Facility Location:

11339 SSG Sims Street El Paso, Texas 79918-8033 (Biggs Army Airfield, Fort Bliss)

[2]

• Facility Population:

Approximately 300 employees with an estimated 100 visitors per month

• Hours of Operation:

The facility operates 24 hours per day, seven (7) days per week

3.3 OVERALL BUILDING AREAS

• Gross Area: 109,567 sq. ft.

• Occupiable Area: 75,209 sq. ft.

• Net Cleaning Area: 117,706 sq. ft.

3.4 CORRIDORS AND STAIRWELLS

• Vinyl Composition Tile (VCT): 600 sq. ft.

• Carpet: 8,697 sq ft.

3.5 MAIN ENTRANCES

• Quarry Tile: 2,218 sq. ft.

• Terrazzo Tile: 639 sq. ft.

3.6 WINDOWS

• Interior Windows: 2,580 sq. ft.

• Exterior Windows: 2,580 sq. ft.

3.7 OFFICES, CONFERENCE ROOMS, AND COMMON AREAS

• Vinyl Composition Tile (VCT) 6,826 sq. ft.

• Carpet 42,596 sq. ft.

• Quarry Tile: 512 sq. ft.

3.8 BASEMENT AREAS

• Computer Flooring: 6,826 sq ft.

• Carpet: 1,584 sq. ft.

3.9 RESTROOMS, LOCKER ROOMS, AND SHOWERS

• Total Area: 512 sq. ft.

• Ceramic Tile (Floors & Walls): 7,109 sq. ft.

• Porcelain Tile (Floors & Walls): 1,068 sq. ft.

• Fixtures (toilets, sinks, urinals, mirrors, exhaust vents): 92 each

• Water Fountains: 12 each

[3]

3.10 JANITOR CLOSETS

• Total Closets: 6

• Total Area: 192 sq. ft.

3.11 WAREHOUSE, MECHANICAL AND SUPPORT AREAS

• Vinyl Composition Tile (VCT): 1,076 sq. ft.

• Cement Flooring: 5,104 sq. ft.

3.12 COURTYARD AREAS

• Planters: 192 sq. ft.

• Quarry Tile: 500 sq. ft.

3.13 GUARD HOUSE – MAIN ENTRANCE (Outside)

• Gross: 200 sq. ft I Occupiable: 162 sq. ft I Net: 162 sq. ft

• Windows: Interior 56 sq. ft. I Exterior 56 sq. ft

• Flooring: VCT 120 sq. ft j Ceramic 140 sq. ft

3.14 GUARD HOUSE – WEST ENTRANCE

• Gross: 160 sq. ft I Occupiable: 135 sq. ft I Net: 140 sq. ft

• Windows: Interior 63 sq. ft I Exterior 63 sq. ft

• Flooring: VCT 140 sq'. ft I

• Restroom VCT 27 sq. ft

• Lighting: 2 fixtures

• Mechanical: Window A/C & Heating Unit

3.15 GUARD BOOTH – MAIN ENTRANCE

• Gross: 30 sq. ft I Occupiable: 27 sq. ft I Net: 21 sq. ft

• Windows: Interior 56 sq. ft I Exterior 56 sq. ft

• Flooring: Galvanized metal

• Lighting: 1 fixture

• Mechanical: Split System A/C & Heating Unit

[4]

3.16 GUARD BOOTH – SOUTHSIDE

• Gross: 24 sq. ft I Occupiable: 21 sq. ft I Net: 21 sq. ft

• Windows: Interior 56 sq. ft I Exterior 56 sq. ft

• Flooring: Galvanized metal

3.17 LPR WORKSHOP

• Gross: 240 sq. ft I Occupiable: 215 sq. ft I Net: 215 sq. ft

• Windows: Interior 63 sq. ft/ Exterior 63 sq. ft

• Flooring: VCT 215 sq. ft

3.18 GENERAL WORKING REQUIREMENTS

3.18.1 DAILY CLEANING (MONDAY – FRIDAY)

FREQUENCY: Five (5) days per week NOTE: Restrooms must be cleaned twice daily

• 1st cleaning: before 10:00am

• 2ns cleaning: before 3:00pm

3.18.1.1 Restrooms (Interior, Exterior Guard Stations, Gym Areas)

3.18.1.1.2 TASKS

• Sweep and wet mop with disinfectant

• Clean all fixtures (toilets, urinals, sinks, mirrors, dispensers, walls)

• Clean showers (walls, floors, ceilings)

• Empty trash and replace liners

• Refill all dispensers (soap, paper towels, toilet paper)

• Spot clean benches, lockers, partitions, and surfaces

[5]

3.18.1.1.3 QUALITY REQUIREMENTS

• Floors clean, dry, and free of streaks, debris, and residue

• Fixtures clean, sanitized, and free of stains, rust, mold, or buildup

• Showers free of soap scum, mildew, and moisture

• All surfaces free of dust, smudges, and discoloration

• Dispensers fully stocked at all times

3.19 EXECUTIVE OFFICES

3.19.1 TASKS

• Sweep/vacuum floors

• Dust furniture and horizontal surfaces

• Clean mirrors and glass

• Empty trash

• Vacuum furniture

3.19.2 QUALITY REQUIREMENTS

• No dirt in comers, under furniture, or behind doors

• Dust-free surfaces

• Glass/mirrors streak-free and clear

• Furniture clean and properly maintained

3.19.3 ASSOCIATED RESTROOMS

• Same restroom standards as 3.18.1.1, 3.18.1.1.2 and 3.18.1.1.3 apply

3.20 ENTRANCES (STEPS, LANDING, SIDEWALKS, COURTYARDS)

3.20.1 TASKS

• Sweep/vacuum all areas

• Clean railings

• Empty and clean ash receptacles

• Clean drinking fountains

3.20.2 QUALITY REQUIREMENTS

• Free of dirt, sand, and debris

• Railings clean and free of smudges

• Ash receptacles odor-free and clean

• Drinking fountains clean, bright, and sanitary

[6]

3.21 GENERAL ROOM CLEANING (OFFICES, CLASSROOMS, CONFERENCE

ROOMS, ETC.)

3.21.1 TASKS

• Sweep/vacuum floors

• Empty trash

• Clean mirrors and glass (both sides where applicable)

• Dust surfaces

• Clean around/under furniture

3.21.2 QUALITY REQUIREMENTS

• Floors free of debris and trash

• Glass streak-free and clear

• Dust-free surfaces without disturbing work materials

• Trash removed to designated areas

3.21.3 MAIN ENTRANCES, LOBBIES AND COORIDOORS

3.21.3.1 TASKS

• Sweep/vacuum floors

• Clean and polish metal surfaces (handles, push bars, railings)

• Dust and clean walls up to ~ 70 inches

• Vacuum carpets and furniture

3.21.3.2 QUALITY REQUIREMENTS

• Floors and carpets clean with uniform appearance

• Metal polished and free of fingerprints

• No dust in comers, ledges, or crevices

• Furniture and surfaces free of smudges

3.22 WEEKLY CLEANING – ENTRANCES, LOBBIES AND CORRIDORS

Frequency: Once per week

[7]

3.22.1 TASKS:

• Damp mop and spray buff floors

• Polish metal plates and bars

• Clean entrance glass (both sides)

• Sweep full floor area

3.22.2 QUALITY REQUIREMENTS

• Floors streak-free with uniform finish

• Glass clean and clear

• No debris in comers or behind objects

3.23 BI-WEEKLY CLEANING

Frequency: Every two (2) weeks

3.23.1 TASKS

• Clean microwaves (interior/exterior)

• Clean refrigerators (interior/exterior, shelves, seals, handles)

3.23.2 QUALITY REQURIEMENTS

• Free of food residue, stains, and odors

• Removal of expired items per COR direction

3.24 MONTHLY CLEANING

Frequency: Monthly

3.24.1 WINDOWS (Interior/Exterior)

3.24.1.1 TASKS

• Wash all windows and glass surfaces

3.24.1.2 QUALITY REQUIREMENTS

• streak-free, clear, and not cloudy

• Frames and sills wiped clean

3.24.2 MISCELLANEOUS SUFRACES

3.24.2.1 TASKS

• Clean partitions, doors, frames, sills, and receptacles

[8]

3.24.2.2 QUALITY REQUIREMENTS

• Free of dust, stains, streaks, and smudges

3.25 SEMI-ANNUAL CLEANING (TWICE PER YEAR)

Frequency: Twice Per Year Schedule: Every Six (6) months (September and February) NOTE: After hours unless approved by COR

3.25.1 FLOORS

3.25.1.1 HARD FLOORS

• Strip, seal, and apply four (4) coats of finish

3.25.1.2 CARPETS

• Shampoo and remove stains

3.25.1.3 CEMENT AREAS

• Sweep, wash, and scrub as needed

3.25.2 QUALITY REQUIREMENTS

• Slip-resistant finish

• No buildup, stains, or damage

• Uniform appearance

3.25.3 HIGH CLEANING (Above 70 Inches)

3.25.3.1 TASKS

• Dust/vacuum high surfaces (ceilings, vents, pipes, fixtures)

• Clean glass and high-touch areas

• Spot clean walls

3.25.3.2 QUALITY REQUIREMENTS

• Dust-free surfaces

• Glass streak-free

• No discoloration from cleaning

[9]

3.26 WORK PERFORMED “AS REQUIRED”

3.26.1 UTILITY WORK

• Minimum (1 man-hour per day)

• Tasks include:

o Moving furniture/equipment o Loading/unloading supplies o Replacing light bulbs

3.26.2 SPECIAL CLEANING

• Vacated Spaces

• Building alterations

• Special events

• Emergency cleanup (floods, etc)

3.26.3 EXTERIOR / SUPPORT AREAS

• Clean loading docks, ramps, and platforms

• Remove all debris and trash

4.0 GENERAL REQUIREMENTS – (Scheduled Janitorial Services)

4.1 Services must be provided Monday through Friday 6:30 a.m. - 4:00 p.m., subject to change with mission requirements.

4.2 The Contractor is required to create a standard holiday schedule that aligns with the Government's timetable as outlined in DEA Clause DEA-2852.211-71

SCHEDULED AND UNSCHEDULED CLOSURES OF GOVERNMENT OFFICES (JAN

2024)

4.3 Government holidays are not billable unless work is requested by the Government and performed on those days. Work performed on Government holidays must be billable only for the actual hours worked.

4.4 SCHEDULE CHANGES

Contractor must submit changes one (1) workday in advance (written) Requires COR approval Government may adjust schedule as needed.

[10]

5.0 SUPERVISION

5.1 Upon the contract's award, the Contractor is required to appoint an on-site supervisor. The term 'on-site supervisor' refers to an individual who is officially designated in writing by the Contractor and possesses the authority to represent the Contractor daily at the work site.

5.2 The Contractor must ensure adequate supervision of the contract work.

Throughout the duration of the contract, either the Contractor or the appointed supervisor must always be accessible to receive notifications, reports, or requests from the Contracting Officer (CO) or the Contracting Officer's Representative (COR).

6.0 GOVERNMENT FURNISHED PROPERTY (GFP)

6.1 The Government will provide limited Government-Furnished Property (GFP) for use under this contract. GFP may include utilities, designated storage space, and facility access necessary to perform janitorial services. The Contractor must use GFP only for contract performance and must be responsible for its proper care and safeguarding. The Contractor must not remove GFP from the facility without authorization from the Contracting Officer (CO) or Contracting Officer's Representative (COR). Any loss, damage, or malfunction of GFP must be reported to the COR immediately.

Electricity (standard outlets) Hot and cold water Janitor closet / storage space (limited) Restroom access Building access / Badges

6.2 Storage space within the facility for contractor supplies and equipment is limited to designated janitor closets only. A total of five (5) janitor closets are available throughout the building for storage of cleaning materials and equipment including but not limited to mops, brooms, dust cloths, and related supplies.

The contractor must maintain all assigned storage areas in a clean, organized and safe condition at all times. The storage of flammable, combustible, or explosive materials within the facility is strictly prohibited. The Government assumes no responsibility or liability for loss, theft, or damage to the Contractor's supplies, materials, equipment, or replacement parts stored on-site.

[11]

7.0 CONTRACTOR FURNISHED PROPERTY

7.1 The Contractor must provide all equipment, materials, supplies, supervision, and labor necessary to perform the required janitorial services, except for those items specifically identified as Government-Furnished Property (GFP). All Contractor-Furnished Property (CFP) must be maintained in safe, operable condition and shall meet applicable safety and performance standards.

7.2 The Contractor is responsible for providing all supplies, materials, and equipment essential for executing all tasks outlined in this contract, unless stated otherwise in this document. These supplies, materials, and products must receive COR's approval. Within fourteen (14) calendar following the contract award, the Contractor is required to present a list to the COR for approval, detailing the manufacturer's name, brand name, sample, and intended application of each material and product to be utilized in fulfilling the contract.

The Contractor is prohibited from using any materials or products deemed harmful to the surfaces they will be applied to by the COR.1

7.3 Should the COR have any concerns regarding the approval of materials or products, they will be subjected to testing by a recognized laboratory before their use. A report containing the test results, along with a sample of each product if requested, must be submitted to the COR. The Contractor bears the costs associated with such testing.

7.4 The Contractor must supply all necessary cleaning equipment, which includes power-driven floor-scrubbing machines, waxing and polishing machines, industrial-type vacuum cleaners, and any other required motor equipment for the execution of the work under this contract. This equipment must be of the size and type typically used for such work and must also receive the COR's approval.

1 DELIVERABLE: 7.2 – Provide supplies, material, and equipment list (14 Calendar Days upon award)

[12]

8.0 CONDUCT AND BEHAVIOR / UNIFORM REQUIREMENTS

8.1 GENERAL CONDUCT

Contractor personnel must conduct themselves in a professional, courteous, and respectful manner at all times while performing work in a federal facility.

Disruptive, unsafe, or unprofessional behavior will not be tolerated. The Contractor must ensure all personnel are properly attired while performing services under this contract.

8.2 PROFESSIONAL APPEARANCE

Contractor Personnel must:

• Wear company picture identification badges and apparel as to distinguish themselves from Government employees.

• Uniforms must be consistent in appearance displaying company identification and or facility badge visibly

• Wear clean uniforms at all times (no denim or inappropriate attire)

• Each employee must always wear a visible identification badge while on

Government premises.

• Maintain a neat and professional appearance

**The Contractor must provide employees with DEA-approved branded apparel identification; e.g. lanyard. This apparel identification must remain visible on the outer clothing above the waist.

**The Cost of this apparel is non-reimbursable and cannot be invoiced to the DEA.

Contractors must factor this expense into their contract bids.

8.3 INTERACTION WITH GOVERNMENT PERSONNEL

Contractor Personnel must:

• Be courteous and respectful to all Government employees and visitors

• Limit conversation to work-related matter

• Not interfere with Government operations

8.4 RESTRICTED AREAS AND SENSITIVE INFORMATION

• Only access areas necessary to perform assigned duties

• Comply with all escort requirements, if applicable

• Not access, handle, or disturb documents, equipment, or materials not related to cleaning tasks

• Not read, photograph, or remove any Government information

[13]

8.5 PROHIBITED ACTIVITIES

The following activities are strictly prohibited:

• Use of Government telephones, computers, or equipment for personal purposes

• Use of headphones, earbuds, or personal entertainment devices while working (unless approved)

• Sleeping, loitering, or being idle outside assigned duties

• Horseplay, unsafe behavior, or creating hazards

• Possession or use of alcohol or illegal substances

• Smoking or vaping except in designated areas

8.6 CELL PHONE USE

Personal cell phone use must be limited to emergencies or designated break periods. Excessive or inappropriate use while on duty is prohibited.

8.7 SECURITY COMPLIANCE

• Comply with all facility security requirements (e.g., access control, badge procedures)

• Challenge/report unauthorized individuals when appropriate

• Immediately report suspicious activity to the COR or appropriate authorities

8.8 WORK PERFORMANCE EXPECTATIONS

• Remain actively engaged in assigned duties during working hours

• Follow all schedules and assigned tasking

• Not leave assigned areas without authorization

8.9 LANGUAGE AND WORKPLACE REQUEST

• Refrain from offensive, abusive, or inappropriate language

• Maintain a respectful workplace environment at all times

[14]

8.10 REMOVAL OF PERSONNEL

The Government reserves the right to require the Contractor to remove any employee from the facility for misconduct, security concerns, or failure to comply with contract requirements. Replacement personnel must be provided in a timely manner at no additional costs to the Government.

[Failure to comply with these behavioral expectations may result in removal of personnel, issuance of deficiencies, other contractual remedies, and will be reflected on the annual Contractor Performance Assessment Reporting System

(CPARS).]

8.10.1 The Contractor must maintain strict custody and control of all forms of Government identification issued to its employees.

8.10.2 Separation of Employment: If a Contractor’s employee is terminated, reassigned, or no longer requires site access, the Contractor must ensure all forms of Government identification are delivered to the COR or Government Lead (if the COR is not at the same site as the Contractor’s employee) within twenty-four (24) hours.

8.10.3 Contract Expiration or termination: Upon completion, expiration, or termination of this contract, the Contractor is responsible for returning 100% of all issued badges and facility access keys to the COR. Final contract invoice payment may be withheld pending full accountability and turn-in of all Government-Furnished identification items.

9.0 SAFETY AND COMPLIANCE REQUIREMENTS

9.1 GENERAL COMPLIANCE

The Contractor must comply with all applicable federal, state and local safety regulations, including OSHA standards (29 CFR 1910). The Contractor is responsible for maintaining a safe working environment at all times.

9.2 SAFETY PROGRAM

• Maintain a written Safety Program

• Provide it to the COR upon request

• Ensure all employees are trained on safety procedures prior to performing work

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• Designate a competent person/supervisor responsible for safety compliance

9.3 PERSONAL PROTECTIVE EQUIPMENT (PPE)

Contractor must provide and ensure use of appropriate PPE, including:

• Gloves ( chemical-resistant when applicable)

• Eye protection

• Non-slip footwear

• Masks/respirators ( when required)

All PPE must meet OSHA requirements and be maintained in good condition.

9.4 HAZARDOUS COMMUNICATION (HAZCOM)

Contractor must comply with OSHA Hazard Communication standards

• Maintain Safety Data Sheets (SDS) for all chemicals used

• Ensure all containers are properly labeled

• Train employees on chemical hazards and safe handling procedures

• Provide SDS to the Government upon request

9.5 CHEMICAL HANDLING AND STORAGE

• Only approved cleaning products must be used (COR approval required)

• Chemicals must be stored in designated areas only

• No mixing of chemicals unless explicitly authorized (e.g., bleach+ ammonia strictly prohibited)

• Proper dilution and manufacturer instructions must be followed

9.6 SLIP, TRIP, AND FALL PREVENTION

Contractor must:

• Place wet floor signs in all affected areas during and after cleaning

• Ensure floors meet safety standards (minimum coefficient of friction 2:

0.5 where applicable)

• Immediately address spills and hazards

• Keep walkways, exits, and emergency egress routes clear at all times

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9.7 EQUIPMENT SAFETY

• All equipment must be properly maintained and in safe working condition

• Electrical cords must not create tripping hazards

• Equipment must not be left unattended in public or high-traffic areas

• Only trained personnel must operate machinery (e.g., buffers, extractors)

9.8 INFECTION CONTROL / BIOHAZARD HANDLING

• Follow proper procedures for biohazards and bodily fluids

• Use appropriate disinfectants and PPE

• Dispose of contaminated materials in accordance with regulations

• Immediately report biohazard incidents to the COR

9.9 EMERGENCY RESPONSE

• Respond to spills, floods, or hazardous conditions within required response times

• Notify the COR immediately (within 1 hour) for incidents impacting safety or operations

• Follow facility emergency procedures (fire, evacuation, medical emergencies)

9.10 INCIDENT REPORTING

• All accidents, injuries, damages, or near-misses must be reported to the

COR within 24 hours2

• Immediate notification required for serious incidents

• Contractor must complete an Incident Report

9.11 FIRE SAFETY

• Do not block fire exits, extinguishers, or alarm systems

• Flammable materials must be stored properly

• Contractor personnel must be familiar with fire evacuation procedures

2 DELIVERABLE: 9.10 – Report accidents, injuries, damages within 24-hours

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9.12 SECURITY AND SAFETY COORDINATION

• Comply with facility access requirements RAPIDGate

• Follow escort procedures in restricted areas

• Report suspicious activity immediately

9.13 ENVIRONMENTATL AND FACILITY CONSIDERATIONS

• Implement dust control measures due to desert conditions

• Increase attention during sandstorms/high dust events

• Prevent debris from entering HVAC systems

9.14 SAFETY VIOLATIONS AND CORRECTIVE ACTIONS

• The COR may document safety violations at any time

• Contractor must correct deficiencies immediately or within 24 hours

• Repeated violations may result in contract action

10.0 SUPPLIES

10.1 The Contractor is required to acquire and utilize products that possess environmentally friendly or preferred attributes, as well as those that are bio-based and contain recycled materials, provided that their pricing, availability, and performance are reasonable and comparable to other commonly purchased products. Environmentally friendly products encompass a range of items including all-purpose cleaners, general degreasers, disinfectants, carpet cleaners, floor strippers, bathroom disinfectants, solvents, fertilizers, compost, and various other cleaning agents and soaps. All materials, components, greases, solvents, and similar items will be reused, recycled, or disposed of in compliance with all applicable city, state, and federal regulations.

10.2 The Contractor is also responsible for maintaining an adequate inventory of supplies and materials to ensure service provision and to meet the facility's needs for a duration of two weeks.

10.3 RESTROOM SUPPLIES

The Contractor must furnish all restroom supplies listed below. All items must be of commercial quality and subject to COR approval:

• Toilet Tissue (2-ply)

• Paper Hand Towels

• Liquid Soap (with dispensers)

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• Air Freshener-Standing Units

• Air Freshener-Wall Mounted Units (Include holders)

• Urinal Deodorant (with screen)

• Toilet Bowl Deodorant

• Sanitary Napkin Dispensers, double wax bags No. 6141 or equivalent

10.4 OTHER SUPPLIES

The Contractor must furnish all supplies necessary to perform required services.

All materials must be commercial grade and approved by the COR.

• General Purpose Detergent

• Metal Polish

• Floor Wax:

o Mild, non-offensive odor o Suitable for leveling and re-coating o Excellent resistance to heel marks o Slip-resistant o Meets or exceeds CSMA and ASTM standards (minimum coefficient of friction of 0.5) o Durable under damp conditions o Suitable for interlocking floor finish (buffed)

• Wax Remover (must be compatible with wax used)

• Plastic Trash Can Liners:

o Provide for each trash receptacle o Minimum thickness of 1.5 mil

• Disposable Gloves (latex or nitrile) for cleaning operations

• Hand Sanitizer:

o Includes wall-mounted and/or standing dispensers o Provided throughout the building

• Sanitizing Equipment and Supplies for Emergency Purposes

11.0 QUALIFICATION OF PERSONNEL

11.1 KEY PERSONNEL: ONSITE SUPERVISOR

The Contractor must designate an on-site supervisor responsible for the overall management, direction, and supervision of all work performed under this contract.

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The onsite supervisor must possess a minimum of five (5) consecutive years of recent experience (within the past seven (7) years) managing custodial operations in a supervisory capacity for facilities of similar size, complexity, and operational requirements.

The on-site supervisor must be present during normal working hours and must serve as the primary point of contact for the Government.

11.2 OTHER CONTRACT PERSONNEL

All personnel employed under this contract must be qualified, trained, and capable of performing custodial services in accordance with industry standards and contract requirements.

The Contractor must ensure the facility is fully staffed at the start of performance and must maintain staffing levels sufficient to meet all contract requirements at all times.

At no time must staffing fall below the level necessary to meet the performance standards outlined in this contract.

11.3 PERSONNEL CONDUCT AND RELIABILITY

Contractor personnel must be reliable, punctual, and capable of performing assigned duties in a 24/7 operational environment. The contractor must provide replacement personnel as necessary to ensure uninterrupted service.

12.0 CLEANING FREQUENCIES

12.1 DAILY WORK

For the purposes of this contract, the terms are defined as once daily, twice daily, twice weekly, or three times weekly. The strategy for executing the work should detail the estimated number of employees required to carry out the tasks and the method of work assignment.

12.2 PERIODIC WORK

Periodic work consists of cleaning tasks performed on a scheduled basis ( e.g., weekly, monthly, quarterly, or annually) that are not included in routine daily janitorial services.

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• Perform all periodic cleaning tasks in accordance with approved schedule

• Submit and annual periodic work schedule to the COR for approval within 14 calendar days of contract award.3

• Ensure the schedule identifies specific tasks, frequencies, and areas/locations

• Complete periodic work without disrupting normal operations of this

24/7 facility

• Coordinate all periodic work with the COR prior to performance, as required

• Document all completed periodic work and provide to the COR4

13.0 CONTRACTOR’S MONTHLY REPORT

13.1 The Contractor must submit a Contractors Monthly Report to the Contracting Officer's Representative (COR). 5

13.2 The COR will review the submitted report, plan, or schedule and provide approval or disapproval within three (3) business days. If disapproved, the COR will return the report with comments. The Contractor must address all deficiencies and resubmit the revised report within three (3) business days of receipt.6

The Contractors Monthly Report must, at a minimum, include:

• Summary of work performed during the reporting period

• Status of routine and periodic cleaning tasks completed

• Staffing levels and any shortages or substitutions

• Identified deficiencies and corrective actions taken

• Equipment issues or maintenance performed

• Safety incidents or concerns

• Planned work for the upcoming week.

3 DELIVERABLE: 12.2 – Annual periodic work schedule (14 calendar days upon award) 4 DELIVERABLE: 12.2 – Document all periodic work completed and provide to COR (10th of each month) 5 DELIVERABLE: 13.1 – Monthly Report (10th of each month) 6 DELIVERABLE: 13.2 – Correct Deficiencies and submit revised monthly report (3 business days of receipt of notice)

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13.3 The Contractor must also maintain daily work records, which must be made available to the COR upon request.7 The Government reserves the right to conduct inspections of the Contractor's work at any time.

The contractor may determine the layout and format of the Contractor's Monthly Report provided it includes all required contract elements and is approved by the COR. The format must be consistent throughout contract performance unless otherwise approved by the COR.

[Failure to submit the Contractor's Monthly Report or repeated submission of incomplete reports may be considered failure to perform in accordance with contract requirements.]

14.0 QUALITY CONTROL PROGRAM

14.1 The Contractor is required to establish, maintain, and implement a comprehensive quality-control program to guarantee that all contract specifications are fulfilled as outlined. The Contractor is required to deliver a suitable combination of metrics, sampling, periodic inspections, customer feedback, and third-party audits, as necessary, to effectively monitor performance, and achieve desired outcomes. This program must encompass, but is not limited to, the following components:8

14.2 The Contractor must provide an inspection system that addresses all services detailed in the cleaning requirements section of this contract.9

14.3 The Contractor must provide a copy of the checklist that will be used during inspections.10 (This checklist should encompass all areas of the operation serviced by the Contractor, including all required tests to be performed.) (As detailed in Section 3.0 of the PWS)

14.4 The Contractor must provide the name(s) of the individual(s) responsible for carrying out the inspections.11

7 DELIVERABLE: 13.3 – Daily work records (upon request of COR) 8 DELIVERABLE: 14.1 - Quality Control Program (30 calendar days upon award, updated annually) 9 DELIVERABLE: 14.2 – Inspection System addressing all services detailed in section 15.0 of the PWS (15 calendar days upon award, updated as needed) 10 DELIVERABLE: 14.3 – Copy of checklist used for inspections (15 calendar days upon award, updated as needed) 11 DELIVERABLE: 14.4 - Names of individuals responsible for carrying out inspections (15 calendar days upon award, updated as needed)

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14.5 The Contractor must provide a mechanism for identifying and rectifying any quality deficiencies in services before performance levels fall below acceptable standards and/or before Government inspectors highlight these deficiencies.12

14.6 The Contractor must provide a record of all inspections performed by the Contractor, along with any corrective actions taken or deficiencies identified, will be kept on file.13 This documentation must be accessible to the Government throughout the duration of the contract. (NOTE: The Quality Control Program is a critical element of this contract and will be rigorously enforced by the Government.)

15.0 SECURITY ACCESS REQUIREMENTS

15.1 The Contractor must be responsible for obtaining and maintaining all access credentials, permits, and licenses required to perform work under this contract.

• The Contractor must enroll in and maintain participation in the RAPIDGate Program for all personnel requiring unescorted access to Fort Bliss / Biggs Army Airfield.

• All Contractor personnel must comply with installation access requirements, background checks, and identification procedures.

• The Contractor must obtain and maintain all applicable Federal, State of Texas, and local (City of El Paso) permits, licenses, and registrations necessary to perform the work.

• The Contractor must comply with all applicable ordinances, laws, and regulations.

• The Government will not be responsible for delays or additional costs resulting from the Contractor's failure to secure required access, permits, or licenses.

• The Contractor must ensure all credentials, permits, and licenses remain current and valid throughout the period of performance

12 DELIVERABLE: 14.5 - Mechanism for identifying and rectifying quality deficiencies (15 calendar days upon award, updated as needed) 13 DELIVERABLE: 14.6 - Record of all inspections performed by the Contractor with any corrective actions taken or deficiencies identified (10th day of each month)

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16.0 TRANSITION SERVICES

16.1 TRANSITION-IN

16.1.1 Transition-In: As part of the technical quotation, the Contractor must describe its approach and plan to transition-in for each area of the work to be performed. The Contractor must provide a Transition-In Plan thirty

(30) days upon award. The plan must outline in detail the Contractors plan to clear contractor personnel for facility access and reach full operational capability. 14

16.1.2 The Contractor must also establish and maintain effective communication with any incumbent Contractor(s), as applicable, and Government personnel for the period of the transition via weekly status meetings per the COR’s direction.

16.1.3 The final agreed upon transition plan will be incorporated by reference as part of the award. Assume a 30-day transition period commencing the date of award. In the quotation, the Contractor must provide a schedule to complete all required tasks and describe how they will ensure that their company staff is fully trained and prepared to assume all duties by the close of the transition-in period.

16.1.4 Phases of the Transition-In plan must include, at a minimum, the following:

• Security Phase: Contractor Personnel working on this contract effort must undergo the appropriate background investigation or be issued a waiver by the Office of Security Programs, Personnel Security Section (ISR) prior to commencing work on this contract.

o Coordinate access to Fort Bliss military installation.

o Coordinate badge issuance, keys, and building access

• Information Phase: Conduct a facility walkthrough with the COR/Facility Manager.

o Assign a dedicated transition manager and site supervisor o Review the PWS, schedules, and service expectations o Inventory existing equipment, consumables, and storage areas o Develop a staffing plan and assign personnel

14 DELIVERABLE: 16.1 Transition-In Plan (30-days ARO)

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• Evaluation Phase: Contractor must evaluate the state of the requirement.

• Implementation Phase: Contractor must prepare to operate.

16.1.5 Within each of these phases, the Contractor must describe their planned actions in key areas so as to ensure a smooth transition. Examples of these key areas must include, but not be limited to:

• Review requirements

• Outline responsibilities

• Communication

• Risk Mitigation

• Others, as needed

16.2 TRANSITION-OUT

16.2.1 Transition-Out: At contract end, the Contractor must be required to provide a Transition-Out plan and support for up to 30 days pursuant to the applicable continuity of services contract clause. The Contractor must, upon the COR's written notice, (1) initiate transition-out services and (2) negotiate in good faith with a successor to determine the nature and extent of the transition services required.15

16.2.2 A Transition-Out plan must include, but is not limited to:

• Transfer and/or return of Government Furnished Property, material, and equipment, if applicable.

• Management of Knowledge Transfer Activities

• Ensuring No disruption of work and maintaining Continuity of

Operations

• Monitoring and Reporting of transition progress

16.2.3 The Transition-Out plan must be subject to the COR’s approval. The Contractor must ensure that all scheduled cleaning services are completed through the final day of the contract.

• Return all Government issued keys, badges, and Government Property

• Remove all Contractor owned equipment, supplies, and materials from the facility, unless otherwise directed by the Government

• Leave all janitorial closets and storage areas clean, organized, and free of debris

15 DELIVERABLE: 16.2 Transition-Out Plan (30-days upon notification)

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• Transfer relevant operational information, such as cleaning schedules, inventory status, and outstanding service requests, as authorized by the Government

• Participate in a final walkthrough to address any outstanding items and confirm contract completion with the COR/Facility Manager.

16.2.4 The Contractor must ensure that all services/activities, for which the Contractor is responsible, must be completed before the end of the period of performance of the resulting contract.

16.2.5 The Government will notify the Contractor six (6) months prior to the end of the contract and the Contractor must provide an updated Transition- Out Plan to the Government within thirty (30) calendar days after notification.

17.0 DELIVERABLES

All contractor/subcontractor prepared documents or reports must be marked to identify contractor authorship.

SECTION TITLE DELIVERABLE FREQUENCY

7.2 Contractor

Furnished Property

Supplies, Material, Equipment List

14 calendar Days upon award

9.10 Incident

Reporting

Report accidents, injuries, damages

Within 24 hours

12.2 Periodic Work Annual periodic work

schedule

14 calendar days upon award

12.2 Periodic Work Documentation of all

periodic work

10th day of each month

13.0, 13.1

Contractor Monthly Report

Monthly Report 10th day of each month

13.2 Contractor

Monthly Report

Correct deficiencies and submit revised monthly report

3 business days of notification

13.3 Contractor

Monthly Report

Daily work records Upon request of the COR

14.1 Quality Control

Program

Quality Control Program

30 calendar days upon award, updated annually

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14.2 Quality Control

Program

Inspection System addressing all services detailed in section 15.0 of the

PWS

15 calendar days upon award, updated as needed

14.3 Quality Control

Program

Copy of checklist used for inspections

15 calendar days upon award, updated as needed

14.4 Quality Control

Program

Names of individuals responsible for carrying out inspections

15 calendar days upon award, updated as needed

14.5 Quality Control

Program

Mechanism for identifying and rectifying quality deficiencies

15 calendar days upon award, updated as needed

14.6 Quality Control

Program

Record of all inspections performed by the Contractor with any corrective actions taken or deficiencies identified

10th day of each month

16.1 Transition-In

Plan

Transition-In Plan 30 calendar days post award

16.2 Transition-Out

Plan

Transition-Out Plan 30 calendar days upon notification

DELIVERABLE TABLE 2

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18.0 Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine Contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Level

(AQL)

Surveillance Method / By Whom

3.18.1, 3.18.1.1, 3.18.1.2, and 3.18.1.3 Restrooms

Contractor must clean and disinfect all restrooms twice daily, 5 days per week so that the floors are clean, dry, and free of streaks, debris and residue; Fixtures are clean, sanitized, and free of stains, rust, mold and buildup; Showers are free of soap scum, mildew, and moisture; All surfaces are free of dust, smudges, and discoloration; and dispensers are fully stocked at all times.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.19, 3.19.1, 3.19.2, and 3.19.3 Daily Cleaning / Executive Offices

Contractor must clean executive offices daily, 5 days per week to ensure there is no dirt in comers, under furniture, or behind doors; dust-free surfaces;

Glass/mirrors, dust, streak free and clear; and furniture is cleaned and properly maintained.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.20, 3.20.1, and 3.20.2

Contractor must clean daily, 5 days per week, steps, landing, sidewalks, Cleaning does not meet performance standard more

Periodic Inspection/COR

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Daily Cleaning / Entrances and courtyard to ensure all areas are free of dirt, sand, and debris; Railings are clean and free of smudges; Ash receptacles are odor free and clean; and drinking fountains are clean, bright and sanitary.

than 1 time per month

3.21, 3.21.1 and 3.21.2 Daily Cleaning / General Room Cleaning

Contractor must clean daily, 5 days per week, offices, classrooms, conference rooms, etc. to ensure floors are free of debris and trash; Glass is streak-free and clear;

surfaces are dust-free without disturbing work materials; and trash is removed to designated areas.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.21.3, 3.21.3.1, and 3.21.3.2 Daily Cleaning / Main Entrances

Contractor must clean daily, 5 days per week, main entrances, lobbies, and corridors so that floors and carpets are clean with uniform appearance; Metal is polished and free of fingerprints; there is no dust in comers, ledges, or crevices; and furniture and surfaces are free of smudges.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.22, 3.22.1, and 3.22.2

Contractor must clean weekly, entrances, lobbies and corridors to ensure floors are streak-

Cleaning does not meet performance standard more

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Weekly Cleaning / Entrances, Lobbies, and Corridors free with uniform finish;

Glass is clean and clear;

and there is no debris in comers or behind objects.

than 1 time per month

3.23, 3.23.1 and 3.23.2 Bi-Weekly Cleaning /

Contractor must clean bi-weekly, microwaves and refrigerators so that items are free of food residue, stains, and odors; and remove expired items per guidance of COR

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.24, 3.24.1,

3.24.1.1 and 3.21.1.2 Monthly Cleaning / Windows

Contractor must clean all windows Interior/exterior monthly to ensure they are streak-free, clear and not cloudy; and frames and sills are wiped clean.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.24.2, 3.24.2.1 and 3.24.2.2 Monthly Cleaning / Miscellaneous Surfaces

Contractor must clean all partitions, doors, frames, sills, and receptacles monthly so that they are free of dust, stains, streaks, and smudges.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

2.25.1.1 Semi-Annual Cleaning / Hard Floors

Contractor must strip, seal, and apply four (4) coat finish to all hard floors twice per year (September and February)

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.25.1.2 and 3.25.2 Semi-Annual Cleaning / Carpets

Contractor must Shampoo and remove stains (as needed) to all carpet floors twice per year (September and February)

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.25.1.3 and 3.25.2

Contractor must clean all cement areas twice per

Cleaning does not meet performance

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Semi-Annual Cleaning / Cement Areas year (September and February) to ensure a slip-resistant finish; no buildup, stains, or damage; and ensure a uniform appearance.

standard more than 1 time per month

3.25.3, 3.25.3.1 and 3.25.3.2 Semi-Annual Cleaning / High Cleaning

Contractor must clean areas above 70 inches to ensure dust-free surfaces; glass is streak-free; and no discoloration from cleaning.

Cleaning does not meet performance standard more than 1 time per month

Periodic Inspection/COR

3.26 and 3.26.1 Work Performed “As Required” / Utility Work

Contractor must move furniture/equipment;

load/unload supplies;

and replace light bulbs.

Work does not meet performance standard more than 1 time per month

Periodic Walkthrough/COR

3.26.2 Work Performed “As Required” / Special Cleaning

Contractor must clean vacated spaces; building alterations; special events; and emergency cleanups.

Cleaning does not meet performance standard more than 1 time per month

Periodic Walkthrough/COR

3.26.3 Work Performed “As Required” / Exterior/Support Areas

Contractor must clean loading docks, ramps, and platforms to remove all debris and trash.

Cleaning does not meet performance standard more than 1 time per month

Periodic Walkthrough/COR

PERFORMANCE REQUIREMENTS SUMMARY TABLE 3

19.0 PERSONNEL SECURITY REQUIREMENTS

Thi…

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