A23 Att 1 PWS ENGLISH EFL Instr 6.27.23.pdf

PERFORMANCE WORK STATEMENT (PWS)

ENGLISH FOREIGN LANGUAGE INSTRUCTION SERVICES

23 June 2023

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services blanket purchase agreement (BPA) to provide English Language Instructional Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, personal equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform English Language Instructional Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

Due to the nature and level of language instruction, all instruction services shall be provided primarily in person.

However, when remote instruction is requested, the Contractor shall deliver synchronous and asynchronous instruction (with internet access) and use instructional technologies to enhance interactive engagement with language learners.

1.2. BACKGROUND: The mission of the Partner Language Training Center Europe (PLTCE), as defined by the Deputy Secretary of Defense, is to “…provide flexible language training to US personnel while offering English and strategic language instruction and expertise for NATO Allies and worldwide partners…” England, G., (1 June 2007).

Functional Transfer of Foreign Language Training Center Europe, Memorandum for Secretaries of the Military Departments, Office of Deputy Secretary of Defense, OSD 08950-17. Instruction is primarily conducted at advanced proficiency levels (Levels 2+ through level 4); however, ab initio, beginning- and intermediate-level courses (Levels 0 – 2) will also be conducted. The proficiency levels cited are defined in the U.S. Government Interagency Language Roundtable (ILR) skill level descriptions, available under http://www.govtilr.org. Overall, PLTCE offers initial-acquisition, intermediate, advanced and specialized classroom instruction in approximately ten languages and dialects for approximately 400 U.S. and NATO/partner-allied military and civilian linguists each year. NATO proficiency level descriptions (STANAG 6001, 5th edition) can be found at: https://www.natobilc.org/en/products/stanag- 60011142_stanag-6001/.

1.3. OBJECTIVES: The Contractor shall provide the necessary non-personal services, management and supervision required to develop course materials, conduct classes, and provide other instructional work to develop and improve the language proficiency of students at the Partner Language Training Center Europe (PLTCE). See paragraphs below for specifics.

1.4. SCOPE:

1.4.1. The Contractor shall provide all personnel, personal equipment, supplies, transportation, tools, materials, supervision, and other non-personal services necessary to perform the services as outlined in this performance work statement, except for those items specified as Government-furnished property and services.

1.4.2. The Contractor shall not make any determinations of Federal program priorities for budget requests, nor budget policy, guidance and strategy as these are considered Inherently Governmental Functions under Federal Acquisition Regulation (FAR) Part 7.5. The Contractor is prohibited from providing direction to another contractor or performing any Inherently Governmental Functions under this contract, as the term is defined in FAR 2.101.

1.4.3. The Contractor shall perform a variety of English language teaching and educational services. The services will be specified in each order. English teaching and instructional services may also include, but are not limited to, activities such as teaching English for Specific Purposes (ESP), teaching English for Academic Purposes (EAP);

test administration, student placement, tutoring, syllabus development, holding office hours, and instructional support duties. Normally, only one course is in session at a time. However, the contractor shall be prepared to http://www.govtilr.org/ https://www.natobilc.org/en/products/stanag-60011142_stanag-6001/ https://www.natobilc.org/en/products/stanag-60011142_stanag-6001/ support two instances of concurrent courses in each year of the contract.

1.5. ORDERING PERIOD: 66 months from the effective award date.

1.5.1. Course Duration: Varies by course. See Part 5 of PWS for details. Course(s) will be ordered via BPA Call.

1.6. GENERAL INFORMATION

1.6.1. Quality Control. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which they assure themselves that the work complies with the requirement of the contract.

1.6.1.1. The Contractor shall develop, implement, and maintain a Quality Control Plan (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.2. The Contractor shall provide the COR and KO its QCP no later than (NLT) 30 days after the contract’s effective award date. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system. (Deliverable 0001, Attachment 2_Deliverables Schedule).

1.6.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the PRS. The contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government.

1.6.3. Performance Requirements Summary (PRS). The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Attachment 1 of the PWS.

1.6.4. Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

1.6.5. Roles and Responsibilities of Participating Government Officials.

1.6.5.1. The Contracting Officer or designee has overall responsibility for evaluating the contractor’s performance.

The Contracting Officer will review the COR’s evaluation of the contractor’s performance. An evaluation of the contractor's performance may be entered in the Contractor Performance Assessment Reporting System (CPARS).

1.6.5.2. The Contracting Officer’s Representative (COR) will be responsible for monitoring, assessing, recording, and reporting on the technical performance of the contractor on a day-to-day basis. The COR will have primary responsibility for completing “Quality Assurance Surveillance Forms” to document their inspection and evaluation of the contractor’s work performance.

1.6.5.3. Invoicing. The Contractor shall submit invoices IAW the Wide Area Workflow Payment Instructions outlined in the Defense Federal Acquisition Regulation Supplement (DFARS) clause 252-232-7006 - Wide Area Workflow Payment Instructions. Please reference this clause in the clauses section of the contract for specific information.

1.6.6. Recognized Holidays: The GCMC is closed on American holidays and open on German holidays. Contractor shall perform services on German holidays. Courses are scheduled based on member and/or host nation availability.

Name of American Holiday Date† New Year’s Day January 1st Martin Luther King Memorial Day 3rd Monday in January Presidents’ Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

† When a holiday falls on Saturday or Sunday, most employees observe the holiday on the previous Friday or following Monday, respectively, (5 U.S.C. 6103(b) and Executive Order 11582 3(a)).

Name of German National and Local Holiday Date New Year’s Day January 1st Epiphany January 6th Good Friday Varies yearly Easter Monday Varies yearly Labor Day May 1st Ascension of Christ Varies yearly Whit Monday Varies yearly Corpus Christi Varies yearly Ascension of Maria Varies yearly Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas Day December 25th 2nd Christmas Day December 26th

1.6.7. Hours of Operation: Normal Government duty hours at PTLCE are from 0800-1700, Monday through Friday, excluding U.S. Federal holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

1.6.8. Place of Performance:

1.6.8.1. Primary place of performance is the George C. Marshall Center/PLTCE, Breitenauerstr 16, 82467, Garmisch- Partenkirchen, Germany. Working spaces and all necessary office equipment will be provided by the Government.

1.6.8.2. Alternate place of performance. When required, remote instruction will be performed from other Government-specified locations and/or where the Contractor or its designated instructor is located geographically.

1.6.9. Type of Contract: The Government will award a Blanket Purchase Agreement (BPA).

1.6.10. Security Requirements. Not Applicable.

1.6.10.1. DD Form 254: Not Applicable.

1.6.10.2. Physical Security. The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. When work is performed at the Government facility, Government facilities, equipment, and materials shall be secured at the close of each work period.

1.6.10.3. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.10.3.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.10.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.10.3.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.11. Special Qualifications: See Part 5 of the PWS.

1.6.12. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.13. Contracting Officer Representative (COR): See contract FAR clause 252.201-7000 CONTRACTING

OFFICER'S REPRESENTATIVE (DEC 1991).

1.6.14. Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14.1. The contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including employee's name, contractor's name, functional area of assignment, and recent color photograph of the employee. The Government may provide an identification badge for contractors that do not have this capability.

1.6.14.2. Display of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.14.3. Answering Telephones. Contractor personnel shall identify themselves as a contractor employee when answering Government telephones.

1.6.14.4. Utilizing Electronic Mail. When contractor personnel send e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), and identify themselves clearly as a contractor or contractor personnel.

1.6.15. Contractor Travel. Not Applicable.

1.6.16. Data Rights. See Request for Proposal (RFP).

1.6.17. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18. Phase In /Phase Out Period. Not Applicable.

1.7. GENERAL TERMS AND CONDITIONS.

1.7.1. Compliance with German Law. Contractors performing services in Germany shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor also shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

Contractor employees who:

(a) are not nationals of Germany or other European Union countries, and,

(b) are not members of the force, the civilian component or their dependents, and,

(c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO

SOFA,

shall possess work and residence permits.

By acceptance of and performance under this contract and any task orders or delivery orders issued hereunder, the Contractor affirms that it has complied with the requirements above. Compliance with German law is a material contract requirement. Noncompliance by the Contractor or Subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract, task order, or delivery order for cause, IAW FAR 52.212-4 (m).

1.7.2. Standards of Conduct.

1.7.2.1. All Contractor personnel shall present a neat, well-groomed, professional appearance at all times. Wearing of denim jeans is not permitted, unless otherwise approved by the Contracting Officer’s Representative (COR).

1.7.2.2. All Contractor personnel shall conduct themselves in an efficient and professional manner consistent with GCMC business standards. Contractor personnel shall interact with the GCMC staff in a courteous, polite, and professional manner at all times.

1.7.2.3. Alcohol/Drug use in the workplace will not be tolerated. Any contractor personnel found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include termination of this contract.

1.7.2.4. The Contractor shall immediately remove from the site any individual whose continued employment is deemed by the Contracting Officer to be contrary to the public interest or inconsistent with the best interests of National Security. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. The Government shall not reimburse the Contractor for any expenses associated with the removal of personnel.

1.7.3. Installation Access. Upon meeting required security criteria, the contractor shall obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne Garmisch, from the local U.S. Army Garrison Bavaria Garmisch Installation Access Control Office (IACO). Failure on the part of the contractor to maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

1.7.3.1. Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances IAW AE Regulation 190-16, Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any Sub-contractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the contractor, are made aware of and comply with these requirements.

1.7.3.2. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to the Contractor’s failure to comply with Installation Access processing requirements.

1.7.3.3. The supporting Installation Access Control Office for this contract is located on Artillery Kaserne, Breitenauerstr 16, Bldg 203. Commercial telephone number: 08821-750-3558.

1.7.3.4. AE 190-16 and (AE 190-16-G German translation) can be found on the following website: (AE 190-16) http://www.imcom-europe.army.mil/webs/docs/safety/aer190-16.pdf; and (AE 190-16-G) www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427.

1.7.4. Contractor Training. Contractor personnel shall attend annual Government-provided training, IAW Part 3 of this PWS. The training is anticipated to be no more than four hours per session and will be provided during normal working hours. Any contractor behavior deviating from standards taught in the courses may be grounds for termination of the contract.

1.7.5. Logistical Support. The Government will not provide logistical support such as housing, transportation, meals, and incidentals for any Contractor employees performing under this contract.

http://www.imcom-europe.army.mil/webs/docs/safety/aer190-16.pdf

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. BLANKET PURCHASE AGREEMENT (BPA). A simplified method of filling anticipated repetitive needs for supplies or services by establishing pricing under “charge accounts” with qualified sources.

2.1.2. BPA CALL. Official notification by the Government to the Contractor, advising the Contractor of an upcoming requirement for language instruction services, typically 30 calendar days prior to the actual start of the course.

2.1.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4. CONTRACTING OFFICER (KO OR CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and are required to be used in the performance of a contract. When key personnel are used as an evaluation factor, an offer may be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PERFORMANCE WORK STATEMENT (PWS). A description of the required results in clear, specific, and objective terms with measurable outcomes.

2.1.10. PHYSICAL SECURITY. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The various functions, including inspection, performed by the Government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). A plan describing how the Government will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SHALL. Mandatory.

2.1.15. SUBCONTRACTOR. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor. The Government does not have privity of contract with the subcontractor.

2.1.16. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AR Army Regulation BPA Blanket Purchase Agreement CFR Code of Federal Regulations CLIN Contract Line Item CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CTOC Program on Countering Transnational Organized Crime DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IT Information Technology JTR Joint Travel Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PASS Program on Applied Security Studies PCSS Program on Applied Security Studies POC Point of Contact PRS Performance Requirements Summary PTSS Program on Terrorism and Security Studies PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. SERVICES. The Government will provide routine custodial services, refuse collection, and health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings. On-site office support services to include telephone, fax, scanning and copying.

3.2. FACILITIES. The Government will provide classrooms, language and computer laboratories and/or suitable rooms for conducting instruction in the building or other suitable locations should a move be required during the period of the contract. Routine maintenance will remain the responsibility of the Government.

3.3. UTILITIES. The Government will provide electrical power in the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.4. EQUIPMENT. The Government will provide access to desktop computer systems capable of interacting with the Marshall Center automation infrastructure. Additionally, the Government will provide access to copiers, printers, lighting, and audio equipment.

3.5. MATERIALS. The Government will provide consumable products such as office supplies and paper.

3.6. COMMON ACCESS CARDS (CAC). Not Applicable.

3.7. COMPUTER NETWORK ACCESS FOR PERFORMANCE. Contractor personnel shall be required to access the GCMC computer network domain for selected drive and SharePoint usage. In order to acquire computer network access, contractor personnel will need to request and complete the following: GCMC Acceptable Use Policy User Agreement and Appropriate Use of Marshall Center Devices and Access for Program Participants.

3.8. PROPERTY. For all issued GFP for this contract, the Contractor shall submit a property management plan to the COR that addresses the requirements as listed in FAR Clause 52.245-1, Government Property, within 30 days of contract award. Contractor shall ensure GFP is maintained in accordance with AR 735-5, Policies and Procedures for Property Accountability, in addition to the aforementioned clause.

3.9. TRAINING. All Contractor personnel who are issued Installation Passes and/or CAC shall complete annual security training regarding installation access, anti-terrorism, operational security, and force protection. All contractor employees and associated subcontractor employees must complete Cybersecurity Awareness Training before issuance of network access and annually thereafter. The Government will provide this training on-site during regular business hours. The current security training requirements are listed below. Other training may be added, as required by the Government. Contractor shall coordinate with the COR for all required training.

3.9.1. INSTALLATION ACCESS TRAINING REQUIREMENTS.

3.9.1.1. Antiterrorism training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 30 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at or at http://jko.jten.mil/courses/atl1/launch.html.

3.9.1.2. iWATCH/iSALUTE Training. The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the Government). This locally developed http://jko.jten.mil/courses/atl1/launch.html training will describe the types of behavior to watch for and instruct personnel to report suspicious activity to the COR. This awareness training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR within 10 calendar days after the training is complete.

3.9.1.3. OPSEC Training. New contractor employees must complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees must complete annual OPSEC awareness training.

3.9.1.4. Counterintelligence Awareness and Reporting (CIAR). All contractor employees and associated subcontractor employees must complete DOD CIAR training within 30 days of initial assignment and every 12 months thereafter with the results reported to the COR within 10 calendar days after the training is complete.

3.9.2. Network Access (CAC) Training Requirements. Not Applicable

3.9.2.1. Contractors Providing Information Assurance (IA) Services. Not Applicable

3.9.3. Within five working days of reporting to the Government site, the Contractor will be provided training/guidance on the Interagency Language Roundtable (ILR) and/or NATO STANAG 6001 skill level descriptions. The training is anticipated to be no more than four hours and can take place at the GCMC. Most of the training will be in the form of written guidance.

3.9.3.1. The Government will provide training on GCMC courses as needed.

3.10. WEBSITE CLASSROOM. The Government will organize and administer a Web-based portal account within which its Learning Management System for English instruction will reside and be archived. The Government will provide Contractors with PLTCE-associated email accounts (e.g., PLTCE Gmail accounts), ability to upload and download content, exchange messages and discussions for instruction purposes.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. GENERAL. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. MATERIALS. The Contractor shall provide necessary curricula, textbooks, and related teaching materials.

4.3. EQUIPMENT. The Contractor shall provide all equipment and/or other assets necessary to facilitate remote instruction.

PART 5

SPECIFIC TASKS

5. NON-PERSONAL SERVICES STATEMENT. Contractor employees performing services under this order shall be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management shall ensure that employees properly comply with the performance work standards outlined in the PWS.

Contractor employees shall perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

5.1. SPECIFIC TASKS. The Contractor shall provide all labor, materials and supervision necessary to perform the language instruction services required by the contract. The Contractor shall use available educational technology resources to facilitate and enhance instruction. This includes but is not limited to the preparation of computer and Internet based documentation (such as Youtube, etc.) and training materials and other tasks as outlined in this Performance Work Statement (PWS). The Contractor should also be familiar with the use of electronic boards equipment (e.g., ViewBoard) and be able to integrate its use into daily language instruction. The Contractor, however, shall not use educational technology as a substitute for interactive, face-to-face engagement with language learners.

When remote instruction is provided, the Contractor may use educational technology to enhance interactive, face-to-face engagement with language learners.

5.2. INSTRUCTIONAL TASKS.

5.2.1. English Language Enhancement Course (ELEC). The Contractor shall conduct instruction for the intensive English for Specific Purposes (ESP) / English for Academic Purposes (EAP) course (approximately five (5) courses per year) for up to 7 contact hours a day and one office hour each day. The ESP/EAP courses are normally five weeks in length; however, shortened courses may be offered, as listed in 5.2.1.1 to 5.2.1.3. The class size will typically range from 3 to 10 participants and the expected proficiency level of the participants is intermediate to advanced (STANAG 6001 Level 1+ to Level 3). The goal is to prepare the students to participate successfully in the highly professional graduate-level Marshall Center courses in security studies. The focus of the ESP/EAP instruction is on the language skills and terminology of counter-terrorism, counter-transnational organized crime, defense and security studies, and related topics. In addition to the instructional weeks, the Contractor shall normally have three days of course planning before and one day after the courses are held for coordination meetings with the COR and/or SME and course-related administrative tasks.

5.2.1.1. Four-week course. Course as described in 5.2.1 but shortened to four weeks of instruction in length.

5.2.1.2. Three-week course. Course as described in 5.2.1 but shortened to three weeks of instruction in length.

5.2.1.3. Two-week course. Course as described in 5.2.1 but shortened to two weeks of instruction in length.

5.2.2. Language for Diplomacy. The Contractor shall conduct instruction for the three-week intensive English for Specific Purposes (ESP) / English for Academic Purposes (EAP) course (estimatOed up to two (2) courses per year) for up to 7 contact hours a day and one office hour each day. The class size will typically range from 3 to 8 participants and the expected proficiency level of the participants is advanced. The focus of the ESP/EAP instruction is on developing highly polished executive level writing and presentation skills that are directly related to the professional needs of personnel from diplomacy agencies. Participants will enhance their ability to produce concept papers, strategies, reviews, reports, as well as speeches and presentations in English. Participants will receive individualized feedback on their written work. For each course, the Contractor will provide a primary instructor to teach the course and a second instructor to conduct a needs analysis and provide individualized feedback on the participants’ written work. The primary instructor shall normally have three days of course planning before and one day after the workshop for coordination meetings with the COR and/or SME and related administrative tasks. The second instructor shall provide up to 4 days of instructional support to do the following: (1) conduct a needs analysis determining each participant’s workplace English language communication tasks and collect actual work documents (2) based on the needs analysis and in collaboration with the primary instructor, assign genre-specific writing tasks and provide individualized feedback on writing.

5.2.3. Ad hoc ESP/EAP Courses . The Contractor shall conduct instruction services for other ESP/EAP courses (approximately two (2) course per year) not listed above for up to 7 contact hours a day and one office hour each day.

The Ad hoc courses could be tailored for specific populations, e.g., English enhancement for Ukrainians, and not as a preparation course for the College of International Security Studies. Topics could include but would not be limited to: Security and Development, Regional Security, Irregular Warfare/Hybrid Threats, Transnational and International Conflict, and International Law. Typically, the Contractor is also required to perform pre-course preparation and post-course wrap up, which include course planning days for coordination meetings with the COR and/or SME and course-related administrative tasks. Class size will typically range from 5 to 10 students.

5.3. INSTRUCTIONAL ACTIVITIES.

5.3.1. The Contractor shall typically conduct daily lessons, seven hours per day. However, the Contractor shall be prepared, after concurrence by the COR and/or SME, to amend the teaching schedule in order to meet instructional needs and timelines of the supported organization.

5.3.2. The Contractor shall assign homework on a daily basis that is tailored to the needs of each student.

5.3.3. The Contractor shall provide feedback on completed homework assignments, identifying problem areas and conducting immediate remediation. Students who fail to complete assignments or do so carelessly shall be reported to the COR or his designated representative.

5.3.4. The Contractor shall counsel students on academic progress.

5.3.5. The Contractor shall communicate problems with students to the COR in a timely manner, i.e. on the day the problem first arises (e.g., student tardiness, disruptive behavior, absence).

5.3.6. On the first day of class, the Contractor shall conduct a student needs analysis to identify each student’s strengths/weaknesses, special requests/needs. During the first week, the Contractor shall refine the needs analysis and on Friday provide the COR and/or SME with a written report for each student and a plan for dealing with the findings.

(Deliverable 0002, Attachment 2_Deliverables Schedule).

5.3.7. The Contractor may provide suitable out-of-class activities for classes. The Contractor shall inform the COR and/or SME of location and planned activities during these outings at least two days in advance.

5.3.8. The Contractor shall prepare all teaching materials prior to beginning of class. At no time should teaching materials be prepared during teaching hours.

5.4. OTHER ACADEMIC DUTIES.

5.4.1. The Contractor shall research, identify, and recommend suitable commercially available instructional materials that meet the global proficiency development needs or specific target language performance requirements of the students.

5.4.2. The Contractor shall prepare an after-action report for submission to the COR upon the completion of a course of instruction. This report shall at a minimum contain information about the students’ language skills, course objectives, materials used, lessons learned, and ways forward. (Deliverable 0003, Attachment 2_Deliverables Schedule).

5.4.3. The Contractor may be required to accompany participants on official field trips and/or dinners that require travel offsite. Travel costs (such as lodging, transportation, meals and/or incidentals) will be negotiated with each requirement.

5.5. PERSONNEL QUALIFICATIONS.

5.5.1. General Qualifications. (See 5.5.3 for Specific Personnel Qualifications Requirements.) The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the PWS in an efficient, reliable, and professional manner. Contractor shall ensure background checks are on file for all employees and contracted workers, and provide to the Government upon request (Deliverable 0004, Attachment 2_Deliverables Schedule).

5.5.2. Substitutions.

5.5.2.1. Key Personnel. None.

5.5.2.2. Reserved.

5.5.2.3. Unplanned Absences. The Contractor shall advise the COR of anticipated absences, for any reason, as far in advance as possible. For emergency absences of one day or less, the Contractor shall notify the COR and/or SME no later than 0815 on the day of absence.

5.5.2.4. Planned Absences. Proposed substitute(s) credentials (resume) shall be provided to the Contracting Officer at least six weeks prior to an anticipated absence.

5.5.2.5. The Contractor shall provide and compensate a suitable and acceptable substitute for all periods of time that the scheduled Contractor employee is unable to perform the services. The Contractor shall ensure there is no degradation of services to the Government as a result of personnel absences or substitutions. The Contractor will not be paid for any gaps in services performed under this contract. Failure to arrange for a qualified substitute in a timely manner may be considered breach of contract.

5.5.2.6. All substitutes shall be approved in advance by the Contracting Officer. The substitute must have comparable credentials to those of the scheduled Contractor’s employee. Substitutes shall have no claim whatsoever against the Government for services rendered and compensation shall be considered a business relationship between the Contractor and the chosen substitute. Failure to arrange for a qualified substitute in a timely manner may be considered breach of contract.

5.5.2.7. Proposed substitute’s credentials (resume) shall be provided to the COR, for review by the Contracting Officer, at least six weeks prior to anticipated absence. Credentials of the proposed substitute shall address the following areas:

- English proficiency (how, when acquired).

- Education (degrees, major subjects)

- Teaching experience (what was taught, for how long, target audience, number of contact hours)

- Experience in developing instructional/test materials

- References / letters of recommendation/ performance appraisals

- Police Good Conduct Certificate (Polizeiliches Führungszeugnis) for German citizens or those residing in Germany at least 12 months. If the proposed substitute is not a German citizen – the equivalent of the Police Good Conduct Certificate shall be translated into English and notarized.

5.5.3. Specific Personnel Qualifications Requirements. Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum:

5.5.3.1. The contractor personnel shall have English language (EL) proficiency with the ability to listen, speak, read, and write at a level consistent with that of a highly educated native speaker. Documentation of EL proficiency shall consist of evidence that the instructor is a native speaker, or, the instructor obtained EL proficiency through formal education (courses completed at an institution of higher learning taught in the EL) or has used the EL for years in a work environment where the EL was the primary means of communication.

5.5.3.2. The contractor personnel shall have a Master’s degree or higher in one of the following areas: Teaching English as a Second/Foreign Language (TESL/TEFL); Linguistics/Philology; Bilingual education or a related field.

5.5.3.3. The contractor personnel shall have three years of significant and recent experience in teaching ESL/EFL/ESP to adult learners plus 2 years of significant and recent experience in teaching ESP/EAP in one or more of the following content areas: diplomacy, military, law enforcement, transnational security threats, international affairs, national security sector, counter-terrorism, and multi-national defense cooperation. A higher number of years is desired.

5.5.3.4. It is the responsibility of the Contractor to submit evidence that fully documents and supports the minimum requirements. The sufficient documentation includes, but not limited to copies of transcripts, diplomas, teaching certificate, curriculum vitae, copies of performance evaluation, etc.

5.5.3.5. It is the responsibility of the Contractor to submit evidence that fully documents and supports the minimum requirements. The sufficient documentation includes, but not limited to copies of transcripts, diplomas, teaching certificate, curriculum vitae / resume, copies of performance evaluations, etc.

5.5.4. Cultural Sensitivities. The Contractor shall be aware of cultural and other sensitivities of students and fellow Contractors. All instruction will be conducted in a manner that is never offensive, demeaning or a cause for any problems of a non-academic nature.

5.5.5. Team Player. The Contractor shall work as a team player with other individuals, including staff, contractors and other instructors on course planning, assignment of students to classes, materials development, and other administrative or instructional duties. The Contractor shall ensure that any initiatives are fully coordinated with the COR and/or SME.

5.5.6. Student Interaction. Contractor shall not initiate contact (email, phone etc.) with former students. Also, Contractor shall not question/confront students about comments they provided in sensing sessions or end-of-course questionnaires. Such questions shall be directed to the COR.

5.6. INSTALLATION ACCESS REQUIREMENTS

5.6.1. The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control (IAC). The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with IAC processing requirements. Contractor shall coordinate with the COR for any needed assistance. Additional background checks may be conducted by the Government in order to receive an Installation Pass.