A22 - W912EK23Q0015 with Cover.pdf

REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers

US Army Corps of Engineers

Grant River Park

Attendant

W912EK23Q0015

Attn: Joseph Porter

1500 Rock Island Drive

Rock Island, Illinois 61201

Email: Joseph.e.porter@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to

Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete Offeror Representations and Certifications (Clause 52.212-3) if your company has not completed the Representations and Certifications located with your company’s SAM record

(https://www.sam.gov).

4. Complete and submit the Technical Capabiltiy Statement per clause 52.212-2.

5. Please fill out the the below information completely and include this cover page with your offer, along with the above items that need to be filled out.

6. Include the Solicitation Number in the subject line of your emailed response. PDF documents must be free of virus. It is the responsibility of the offeror to verify that their offer has been received and is legible.

7. Offeror shall provide a total price for the project with and without the option for transport of the vessel at the offeror expense.

8. Offeror shall provide the entire solicitation in response to this action.

Contractors must be current in their registration in the System for Award Management

(SAM) Database before a Government Contract award can be made.https://www.sam.gov/

Please provide: Taxpayer ID Number: ____________________________

CAGE Code (SAM):_______________________________

Point of Contact: _________________________________

Phone & Email: __________________________________

FOR ADDITIONAL INFORMATION, CONTACT:

Joseph Porter -

Email: joseph.e.porter@usace.army.mil

SEE ADDENDUM

(No Collect Calls)

W912EK23Q0015 24-Feb-2023

b. TELEPHONE NUMBER

309-794-5333

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 10 Mar 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912EK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JOSEPH E PORTER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

96514730258837

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS 1500 ROCK ISLAND D

ROCK ISLAND IL 61201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W912EK 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

US ARMY ENGINEER DISTRICT, ROCK ISLAND

CEMVR

1500 ROCK ISLAND DRIVE

ROCK ISLAND IL 61201

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$11,000,000

NAICS:

561110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF56

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912EK23Q0015

Section SF 1449 - CONTINUATION SHEET

CLAUSES INCORPORATED BY FULL TEXT

MVR.03

QUESTION AND ANSWER

via email

Technical inquiries and questions relating to this solicitation are to be submitted to Joseph Porter at joseph.e.porter@usace.army.mil no later than 03 March 2023 at 2:00 PM CST

SOW AND SOP

US ARMY CORPS OF ENGINEERS, ROCK ISLAND DISTRICT

MISSISSIPPI RIVER PROJECT

GRANT RIVER RECREATION AREA, POTOSI, WI

PARK ATTENDANT SERVICE CONTRACT

BID SCHEDULE

BASE YEAR 2023

ITEM # SUPPLIES/SERVICES QUANTITY UNIT

UNIT

PRICE

TOTAL

AMOUNT

1A Park Attendant Services at Grant River Recreation Area

178 Days $ $

Provide Park Attendant services for Grant River Recreation Area, in accordance with the Statement of Work, to include staffing the entrance station during the following hours:

Daily: 5 pm – 8 pm Fridays, Saturdays, and Sundays of holiday weekends:

9 am - 11 am

Period of Performance: 28 APR 2023 – 22 OCT 2023

Contract Period: 28 APR 2023 – 27 APR 2024

OPTION YEAR I - 2024

UNIT

PRICE

TOTAL

AMOUNT

2A Park Attendant Services at Grant River Recreation Area

181 Days $ $

Provide Park Attendant services for Grant River Recreation Area, in accordance with the Statement of Work, to include staffing the entrance station during the following hours:

Daily: 5 pm – 8 pm Fridays, Saturdays, and Sundays of holiday weekends:

9 am - 11 am

Period of Performance: 30 APR 2024 – 27 OCT 2024

Contract Period: 28 APR 2024 – 27 APR 2025

OPTION YEAR II - 2025

UNIT

PRICE

TOTAL

AMOUNT

3A Park Attendant Services at Grant River Recreation Area

180 Days $ $

Provide Park Attendant services for Grant River Recreation Area, in accordance with the Statement of Work, to include staffing the entrance station during the following hours:

Daily: 5 pm – 8 pm Fridays, Saturdays, and Sundays of holiday weekends:

9 am - 11 am

Period of Performance: 30 APR 2025 – 26 OCT 2025 Contract Period: 28 APR 2025 – 27 APR 2026

OPTION YEAR III - 2026

UNIT

PRICE

TOTAL

AMOUNT

4A Park Attendant Services at Grant River Recreation Area

179 Days $ $

Provide Park Attendant services for Grant River Recreation Area, in accordance with the Statement of Work, to include staffing the entrance station during the following hours:

Daily: 5 pm – 8 pm Fridays, Saturdays, and Sundays of holiday weekends:

9 am - 11 am

Period of Performance: 30 APR 2026 – 25 OCT 2026

Contract Period: 28 APR 2026 – 27 APR 2027

OPTION YEAR IV - 2027

UNIT

PRICE

TOTAL

AMOUNT

5A Park Attendant Services at Grant River Recreation Area

178 Days $ $

Provide Park Attendant services for Grant River Recreation Area, in accordance with the Statement of Work, to include staffing the entrance station during the following hours:

Daily: 5 pm – 8 pm Fridays, Saturdays, and Sundays of holiday weekends:

9 am - 11 am

Period of Performance: 30 APR 2026 – 24 OCT 2027

Contract Period: 28 APR 2027 – 27 APR 2028

TOTAL FOR BASE AND ALL OPTION YEARS (Sum of 1A –

5A)

US ARMY CORPS OF ENGINEERS, ROCK ISLAND DISTRICT

MISSISSIPPI RIVER PROJECT

GRANT RIVER RECREATION AREA, POTOSI, WI

PARK ATTENDANT SERVICE CONTRACT

Performance Work Statement

C-1 DEFINITIONS & ACRONYMS

C-2 GENERALER INFORMATION

C-3 GOVERNMENT-FURNISHED ITEMS

C-4 CONTRACTOR-SUPPLIED ITEMS

C-5 SPECIFIC TASKS

C-6 SCHEDULE OF SERVICES

C-7 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

C-8 ANTITERRORISM (AT) AND OPERATIONS SECURITY (OPSEC)

C-9 SUSTAINABILITY

SECTION C-1

DEFINITIONS AND ACRONYMS

CONTRACTING OFFICER (KO): Person(s) having authority to enter, administer, make any change to this work statement or prices, and terminate contracts and make related determinations and findings.

CONTRACTING OFFICER REPRESENTATIVE (COR): Individual designated and authorized in writing by the Contracting Officer to perform specific technical and/or administrative functions regarding the contract. This individual may be designated to perform quality assurance functions, including inspections, for a contracted service.

CONTRACTOR: The company structure, including all partners, officers, and employees with interest in this contract. The term contractor and park attendant are synonymous.

DEFECT: A task that does not meet the standard of performance specified in the contract for that service.

STATEMENT OF WORK (SOW): Similar to a Performance Work Statement, this document sets forth required duties of the Contractor. Satisfaction with services is measured by end results of performance, rather than methods of performance. For example, a SOW might state “the floors should be clean after performance of services” rather than stating “the floors should be swept and mopped”.

QUALITY CONTROL PLAN (QCP): A method used by the Contractor to control the quality of services provided. Quality Control refers to actions by the Contractor. Contractor shall furnish a Quality Control Plan to the Government at the pre-work meeting.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): A method used by the

Government to provide some measure of control over the quality of purchased services received.

Quality Assurance (QA) refers to actions by the Government. The Government uses a Quality

Assurance Surveillance Plan (QASP) to monitor the quality of services received.

SECTION C-2

GENERAL INFORMATION

BACKGROUND. The U.S. Army Corps of Engineers Mississippi River Project is a multi-use project with numerous parks and access areas located in several states. Mississippi River Project recreation areas offer a wide variety of park facilities including boat launching ramps, campgrounds, picnic areas and day use facilities. Grant River Recreation Area is a Class A campground with 73 campsites, located approximately 3 miles south of Potosi, WI. Physical address of the park location is 3990 Park Lane, Potosi, WI. The Corps of Engineers contracts many routine maintenance items to the private sector. Recreation area park attendant services are performed mostly by private contractors for the Corps of Engineers, Mississippi River Project.

For additional information on Grant River Recreation Area, visit www.missriver.org

LENGTH OF CONTRACT. Award will be for a base period plus four (4) option periods.

Base Period: April 28, 2023 – April 27, 2024

Option Period I: April 28, 2024 - April 27, 2025

Option Period II: April 28, 2025 - April 27, 2026

Option Period III: April 28, 2026 - April 27, 2027

Option Period IV: April 28, 2027 – April 27, 2028

PERIOD OF PERFORMANCE. The resulting contract will be for a base period with four (4) option periods. Option periods will be priced in the bid schedule and may be exercised by a contract modification, in accordance with clause 52.217-9, Option to Extend the Term of the Contract.

Periods of performance for the Grant River Park Attendant service contract, with options, are as follows.

http://www.missriver.org/

Base Period: April 28, 2023 - October 22, 2023

Option Period I: April 30, 2024 - October 27, 2024

Option Period II: April 30, 2025 - October 26, 2025

Option Period III: April 30, 2026 - October 25, 2026

Option Period IV: April 30, 2027 - October 24, 2027

*See Section C-6 of this Statement of Work for detailed schedule of services.

Contract will not exceed five (5) years, including all options. Option periods, which may or may not be exercised, are at the discretion of the Government, not the Contractor.

SITE VISIT. Offerors are highly encouraged to make a site visit to the park before quoting.

Those who wish to request a site visit should contact the Dubuque Park Rangers by phone at (563)

582-0881 or by email at mvrodmn11@usace.army.mil

SPECIAL INSTRUCTIONS.

1. Thoroughly read the STATEMENT OF WORK, attached herein to the solicitation. Your quote should be based on the requirements of the job and what it will take to successfully complete the job. Be aware that you must have all equipment and personnel needed to fulfill requirements of the contract before the starting date of the contract.

2. Contract will be awarded on a lump sum price only. This breakdown of unit price is included for evaluation, for invoicing prices for each service, and may be used in determining deductions for deficiencies in accordance with the contract clauses.

3. The Government reserves the right to exercise any or all options. The Contractor will be furnished a notice of intent to exercise the option 60 days prior to beginning of the option year period in accordance with clause 52.217-9, Option to Extend the Term of the

Contract. If the Government exercises an option, the contractor is obligated to perform.

CONTRACTOR PERSONNEL. All contract services shall be personally performed by the

Contractor or by qualified persons with authority to act for the Contractor, subject to such approval by the Contracting Officer (KO) or the Contracting Officers Representative (COR).

SCOPE OF WORK. The work required by this contract consist of the Contractor providing all labor and/ or employees/ subcontractors and supervision necessary to perform Park Attendant services for

Grant River Recreation Area. The Contractor shall provide a minimum of one (1) adult, 18 years or older, to perform contracted services in accordance with the Statement of Work within, to include weekends and holidays. Park Attendants will staff the campground entrance station to conduct reservation management with the Recreation 1 Stop program (R1S) and assist campers/visitors. The

R1S program requires using a computer and collecting fees. Park Attendants will live on site in the campground and be available to assist campers, including when the entrance station is closed.

*See Section C-5 of this Statement of Work for Specific Tasks.

mailto:mvrodmn11@usace.army.mil

PHYSICAL REQUIREMENTS. Contractor shall be physically qualified to perform all work as specified in this contract. Such work includes providing services outdoors and may have exposure to severe weather conditions. Contractor shall be capable of, bending, twisting, stooping, standing, walking for long periods, reaching, and pulling. Contractor should be capable of performing these duties without endangering the health, safety and welfare of themselves or others.

REQUIRED INSURANCE. In accordance with the FAR Clause 52.228-5 titled “Insurance-

Work on a Government Installation” the Contractor shall obtain and maintain during the period of performance under this contract the following kinds and minimum amounts of insurance*:

Workmen’s Compensation. . . . . .. Coverage complying with applicable State statute**

Employer’s Liability . . . . . . . . .. Minimum $100,000

General Liability/Bodily Injury. . . Minimum $500,000 per occurrence

Automobile Liability . . . . . . . . .. Minimum $200,000 per person

$500,000 per occurrence

$ 20,000 property per occurrence

Reference FAR 28.307-2 Liability, subparagraphs (a), (b), and (c).

PRE-WORK ORIENTATION AND TRAINING. Contractor shall attend an orientation meeting at the Dubuque Ranger Station prior to starting work for each of the Periods of

Performance. Orientation meeting and training will establish the line of authority and Government procedures for contractual, administrative, use fee collection and other work items, such as conflict resolution. Contact Bret Streckwald at (563) 582-0881 to verify the date and time of this meeting.

The Contractor shall provide the following documentation at this meeting:

1. A contingency plan for how the Contractor will accomplish the work in the event of illness or emergency

2. Proof of insurance

3. A valid driver’s license

4. Quality Control plan

5. Safety Plan/ Accident Prevention Plan

6. Proof of acceptable bonding

Note: The accident prevention plan shall comply with the requirements set forth in the

Abbreviated Accident Prevention Plan in the USACE EM 385-1-1 in Appendix A. The

Safety and Health Requirements Manual is available online at:

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_3

85-1-1.pdf

REQUIRED BONDING. At least two (2) weeks prior to the start of the pre-work meeting, the contractor must furnish to the COR a $1,000 fidelity bond against loss of government funds. The

Contractor shall not be allowed to start work until proof of bond is provided. The bond shall be for the contract base year period only and must be renewed for option year periods, if exercised by the government. Inability to obtain a bond is grounds for termination. The following options can be used in lieu of providing a fidelity bond.

Deposit with the contracting officer:

• Certain United States bonds or notes with par value no less than $1,000.00.

• Certified cashier's check, bank draft, post office money order or currency of $1,000.00 value

• An irrevocable, unconditional, letter of credit from a financial institution for no less than

$1,000.00.

TEMPORARY LIVING QUARTERS. This contract requires the Contractor to live on site within the campground. The Government will provide a designated concreted RV site for use by the contractor. The site will be provided with full hook service to include electrical (50 amp), sewer, potable water. The sites will also have a picnic table and fire ring

PERSONAL APPEARANCE AND CONDUCT.

PROHIBITED ACTIVITIES: Contractor shall not be engaged in any commercial activities on

Government property; nor be involved in outside employment that conflicts or interferes with the performance of this contract.

PROFESSIONAL IMAGE: Contractors shall always promote a positive, professional image of themselves and the Corps of Engineers. Tact, diplomacy, and courtesy shall be exercised whenever dealing with the public. At no time shall Contractors discredit the Government through their personal appearance, actions, or demeanor.

VIOLATIONS AND ENFORCEMENT OF REGULATIONS: Enforcement of Federal

Regulations is the responsibility of the Corps of Engineers personnel. Contractors shall not attempt to apprehend violators or enforce regulations; nor argue with or directly accuse a member of the public of wrongdoing; nor commit Corps employees to any type of action.

PRESCRIBED DRESS: Contractor shall remain fully clothed while performing duties and shall be appropriately dressed and well-groomed when in the public view. Required dress when performing contract duties shall include long pants or slacks, and close toed shoes or boots.

Contractor shall wear identification in the form of business name and/or logo on shirt, hat, or vehicle. Personal protective equipment (PPE) shall be worn while performing contract duties.

PPE shall include work gloves, eye protection, ear protection, and toe protection at a minimum.

COOPERATION: Contractor shall always cooperate with and maintain a courteous, polite, and respectful manner with all members of the public, other contractors, volunteers, and Government employees.

DISCRIMINATION: Contractor will not discriminate against people regarding sex, color, handicap, age, race, national origin, religion, or socio-economic status. Expressing opinions or promoting organizations related to the above topics to project visitors is forbidden.

PROHIBITED CONDUCT: Contractors shall not consume nor be under the influence of alcohol, drugs, or medications (except with doctor prescription) during on duty hours; nor conduct themselves, at any time, in a manner unbecoming their position or as to bring discredit to themselves or the Corps of Engineers.

SMOKING: Smoking materials will be extinguished while dealing with the public.

REDEEMABLE CANS AND BOTTLES: Removal of redeemable cans and bottles out of waste receptacles is not permitted (i.e., “dumpster diving”).

REPORTING REQUIREMENTS.

DISTURBANCES: Contractors shall immediately report all emergency situations, accidents, vandalism, public disturbances, and violations of 36 CFR Part 327 to Corps Park Rangers or local law enforcement personnel; regardless of the time of day or night.

DAMAGE, REPAIRS AND MAINTENANCE: Contractors shall report all malfunctions, vandalism, damages, or willful destruction of government property to the Contracting Officers

Representative or Park Ranger immediately upon discovery by the contractor. General facility and area maintenance and repair needs shall be brought to the attention of the park rangers.

SECURITY REQUIREMENTS: The Contractor shall safeguard all Government property and ensure keys issued by the Government for Contractor’s use are not lost, misplaced, or used by unauthorized persons. The Contractor shall immediately report to the Contracting Officers

Representative any occurrences of loss or unauthorized use of keys. Duplication of keys is not permitted. In the event keys are lost or duplicated, the Contractor may be required to rekey or replace the affected locks without cost to the Government.

LOST AND FOUND ARTICLES: Contractor shall report to the Contracting Officers

Representative or Park Rangers all information concerning either lost or found property on forms provided by the Government. Found property shall be safeguarded by the Contractor and promptly turned in to an authorized Corps employee.

QUALITY OF SERVICES.

QUALITY CONTROL PLAN (Contractor’s Responsibilities): The contractor shall develop an acceptable Quality Control Plan (QCP) designed to demonstrate how the Contractor will meet contract requirements. The Quality Control Plan shall document how the Contractor will identify and correct performance shortfalls and must be provided at the pre-work orientation and training.

Complete records of all inspection work performed by the contractor must be maintained and made available to the Government at any given time throughout the contract period.

QUALITY ASSURANCE (Government’s Responsibility): A Quality Assurance Surveillance Plan

(QASP) will be used during the life of the contract to ensure that the services are being provided in accordance with the contract. Typical procedures include periodic inspections, audits, checklists, and customer comments. The primary objective of the Government Quality Assurance will be to determine the effectiveness of the Contractor’s Quality Control system. The Government will perform inspections in a manner that will not unduly delay the work. If any services do not conform to contract requirements, the Government can (1) request the contractor perform the services again and/or (2) the Government will issue a DA Form 5479, Contract Discrepancy

Report, which will be used to document unsatisfactory performance by the contractor. This report includes a description of the deficiency signed by the Contracting Officer, the contractor’s explanation for the problem, and the corrective action to be taken, Government’s evaluation of the contractor’s response, and the action the Government intends to take and/or (3) terminate the contract.

*See Section C-7 of this Statement of Work for detailed QASP

REMOVAL OF CONTRACT PERSONNEL OR CONTRACT TERMINATION.

The Government reserves the right to remove or have removed, from Government lands, Contractor personnel who endanger persons or property or whose continued employment is inconsistent with the interest of National Security. Contractor employees suspected of stealing government property, funds or supplies shall not continue work on Government lands or

Government contracts. The removal from the project of such personnel shall not relieve the contractor of the requirement to perform the services.

Failure of the Contractor to provide the services listed in the Statement of Work or repeated violations of any subsection of clauses will be grounds for termination. Lack of cooperation or failure to implement policies and programs as directed and repeated instances of discourteous conduct, harassment or giving false information to the public or Corps personnel is forbidden.

Instances of disrespectful behavior by one contractor to the other will not be tolerated.

Services may be suspended/terminated if the Government determines services are no longer needed due to unforeseen closures of a park or its major facilities such as boat ramps, restrooms and/or campgrounds. Unforeseen closures may be the result of lack of funds or natural causes such as droughts, floods, storm damage or infrastructure failure, previously unknown safety hazards, or for the purpose of National Security or Federal Government shutdown.

PAYMENT PROCEDURES.

At the end of each month, the Contractor shall submit an invoice to the COR for the current work period. The payment request shall not exceed the actual number of days worked during the month.

Contractor shall only be paid for the actual number of days worked. The Contractor shall include on the invoice a total of labor hours/days worked and the total amount for the month. A sample invoice will be provided to the Contractor at the pre-work orientation and training meeting.

SECTION C-3

GOVERNMENT FURNISHED ITEMS

During the term of this contract, the Government will furnish only the following supplies, materials, and items as listed for the performance of contract duties and services. All Government property, utilities and supplies shall be properly secured at all times and only used for official, contracted purposes. The Contractor may be held liable for any loss, damage and or misuse of

Government property or supplies.

KEYS: Keys to access the entrance station, shower building, and areas behind closed gates within the park will be provided to the Contractor during the pre-work meeting. Duplication of keys is not permitted. In the event keys are lost or duplicated, the Contractor may be required to rekey or replace the affected locks without cost to the Government. Keys will be turned in to the COR the day after the contract ends.

RECREATIONAL VEHICLE (RV) SITE: The Government will provide a designated RV site for use by the contractor. The site will be provided with electrical service (50 Amp), sewer, potable water, picnic table, and fire ring. The Government assumes no responsibility, not liability for losses resulting from any interruption or outage of utility services, regardless of reason or duration of outage.

ENTRANCE STATION, EQUIPMENT & SUPPLIES: The Government will provide a heated/ air-conditioned campground entrance station for Contractor to conduct park attendant duties. The entrance station will include one (1): business phone, floor safe, lap top computer, printer and paper, credit card reader, campsite registration board, weather radio, and standard office supplies such as pens, notepads, staplers, paperclips, etc. The Government will also issue America the

Beautiful passes and reservation tags.

CLEANING SUPPLIES: The Government will provide general cleaning supplies for the upkeep of the entrance building. These supplies will be used to clean and maintain the entrance station building only. A list of cleaning supplies, with safety data sheets, will be reviewed during the pre-work meeting.

SECTION C-4

CONTRACTOR SUPPLIED ITEMS

During the term of this contract, the Contractor shall furnish the following to perform the duties and services of this contract.

LABOR AND SUPERVISION: Provide all labor and supervision to perform park attendant services for Grant River Recreation Area as described in Section C-5, here within this Statement of Work.

RECREATION VEHICLE (RV): Contractor shall provide a factory built, well maintained, fully operable “self-contained” RV having all the amenities of a house (e.g., sinks, toilets, fridge, sleeping quarters) The RV shall be of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract periods of performance. Contractor shall use their

RV as a regular domicile and shall live on site for the duration of the contract periods of performance. Living on site includes sleeping overnight and being available in the campground and on duty in the entrance station as required. Pick-up truck shell-type campers, pop-up tent trailers, tents, converted school buses, or other RV’s which do not meet the requirements of the

“self-contained” classification will not be acceptable. Acceptable RV’s will be determined by the

COR.

VEHICLE: If the Contractor so chooses to have a vehicle, it shall comply with all provisions of

Title 36 Code of Federal Regulations (CFR) pertaining to Corps of Engineers area and all other local, state and federal regulations as apply. All vehicles shall be properly licensed, insured and maintained in a safe, clean condition. At the pre-work orientation and training meeting, the

Contractor shall provide a copy of vehicle insurance for all vehicles that will be used to provide contract services. All vehicles operating within the recreation area shall be registered for street use. Contractors shall not operate any motor vehicle (including golf carts) off road, around gates or barricades, on sidewalks, trails or drive the wrong way on a one-way street while performing services under this contract. Contractors are allowed to operate golf carts within the park with permission from the Operations Project Manager.

TELEPHONE: Contractor will maintain a cellular phone with voice mail messaging. Contractor will pay all monthly service charges.

SECTION C-5

SPECIFIC TASKS

Contractor shall staff the campground entrance station, as specified in Section C-6 of this Scope of Work, live-on-site in the campground, be available to assist visitors as needed, to include when the entrance station is closed, collect camping and other approved fees, sell America the Beautiful passes, register campers, post reservations by 12:00 pm daily, process camping reservations from walk-in customers, balance fee collection shifts, be able to follow written & verbal instructions.

Park Attendants shall operate a computer, printer, credit card terminal, and the Recreation One

Stop (R1S) program to operate the campground efficiently and effectively. Park Attendants shall assist the public by providing accurate information concerning the Corps of Engineers Recreation

Use Fee Program and all other Project policies and programs as directed. All Attendants shall possess a valid driver’s license and be capable and physically able of performing all duties and fulfilling all requirements of this contract. The work also requires effective communication skills, providing assistance and information to the public at any time of the day or night and interacting with the public in a calm and courteous manner.

CONTRACTOR LIVING AREA AND ENTRANCE STATION.

GENERAL APPEARANCE: The campground entrance station is a Government office, and its appearance and use shall be maintained in a professional, business-like manner. The Contractor shall not use the entrance station as living quarters and shall properly secure and lock it when unattended. The Contractor shall not place any personal items (e.g., signs, posters, TV’s, coffee pots, etc.) in, on, or around the entrance station unless the placement of the item and its location has first been approved in writing by the COR. The Contractor RV site and entrance station shall be maintained in a clean, sanitary, orderly, and uncluttered condition always. Cooking appliances, such as microwaves, hot plates, crockpots, and roasters, are prohibited in and around the entrance station. Satellite dishes are prohibited in, on, or around the entrance station. The contractor is allowed to keep one pet (cat or dog) only at the designated Government provided campsite. Pets shall not be allowed in or around the entrance station and must be kept confined or on a six (6) foot leash. Smoking is prohibited in, and within fifty (50) feet of the entrance station. The Contractor shall not display or offer for sale any personal items, crafts, or like items of any type on Government property.

ENTRANCE STATION CLEANING AND MAINTENCE: The Contractor shall maintain the interior and exterior of the entrance station and its immediate surroundings in a clean and orderly manner daily. Contractor will use the government provided cleaning supplies. All other supplies will need the approval of the COR and supplied by the Contractor. Cleaning and maintenance of the entrance station and its immediate surroundings shall include:

• Interior and exterior walls, windows, and light fixtures.

• Eaves, walkways, and steps.

• Litter pick-up, removing trash and replacing liners in entrance station trash cans.

Contractor may use dumpsters within the park.

• Signs, bulletin boards, brochure racks, registration boards, and campsite card drop boxes.

• All computer and related equipment.

• Floors and countertops.

• Removal of bird nest and spider webs. Contractor will report any stinging insect (wasp or bee) nest to the COR. Park Rangers will remove stinging insect nest.

VISITORS: Visitors are allowed to stay as guests in the Contractor’s RV for a maximum of fourteen (14) days. However, visitors with their own RV shall park at a campsite and pay the regular camping fee. Contractor shall not “save” sites for anyone, except for reasons of customer service to correct an error or due to facility/ service problems. At no time shall any visitor be allowed to park their RV on the Contractor’s site or connect to the utilities provided for the use of the Contractor. Relatives, friends, and guests of the Contractor, including minor dependents, shall not loiter in or around the entrance station. The Contractor shall limit visits by such persons to no more than ten (10) minutes. The use of the entrance station for child-care is prohibited.

PUBLIC RELATIONS AND VISITOR ASSISTANCE.

GENERAL DUTIES: Park Attendant primary visitor assistance duties shall be to inform visitors of park rules and policies to gain compliance. Disturbances and/or emergencies will be promptly reported to the COR. Contractor will maintain surveillance of the park by conducting walkabouts of the campground and day use area. Enforcement of the Code of Federal Regulations (CFR) and apprehension of violators is the responsibility of the Corps of Engineers and law enforcement personnel, not the Contractor. The Contractor shall assist Corps employees in seeking compliance with regulations and policies by accurately and courteously answering visitor’s questions by providing information/ pamphlets on campground policies and CFR. Contractors can tactfully inform/ remind visitors of rules and policies such as checkout time, quiet hours, reserving of campsites, parking of vehicles, gray water dumping, registration procedures, and other information as appropriate or as approved by the COR.

CAMPGROUND WALKABOUTS (“ROUNDS”): Maintaining the safe, efficient, and effective operation of the recreation area is always imperative. The Contractor shall conduct, at minimum, four (4) daily “rounds” of the recreation area. Rounds shall be conducted:

• Prior to daily opening of the entrance station

• Mid-morning

• Mid-evening

• Immediately prior to or after the entrance station closes for the evening.

Contractors shall provide their own transportation for conducting recreation area rounds. A written log of all rounds shall be maintained and include such information as time of rounds, sites visited, persons contacted, maintenance/ safety problems, violations of rules and/ or policies, incidents of harassment/ lack of cooperation etc. Contractors shall promptly report complaints, serious violations of the rules/ regulations, accidents, disturbances, vandalism and emergency situations to the COR, Corps of Engineers Park Ranger, or law enforcement personnel as appropriate, regardless of the time of day or night. Contractors shall provide as much detailed information as possible and give an opinion as to the seriousness of the disturbance or emergency. Any situation that could affect the health or safety of the public shall be immediately reported. If the Contractor is unable to connect with the COR or Park Ranger, they shall contact local law enforcement (911).

All such communications shall be documented and reported to the COR as soon as practical.

COOPERATION WITH OTHER CONTRACTORS AND VOLUNTEERS: Other contractors and volunteers may be utilized in this recreation area. Contractors shall not consider any volunteer/ contractor their employee and shall be in full cooperation. Volunteers receive instruction from the

Government. The Contractor shall not direct any volunteer to perform any task as required of the

Contractor within this contract.

RECREATION USE FEE PROGRAM

GENERAL DUTIES: The contractor shall staff the entrance station daily. The Contractor shall administer all fee collection, fee transactions, camping pass sales, credit card, refund, and reservation programs according to the policies and procedures established by the Corps of

Engineers, Rock Island District. Contractor will receive training on administering the program during pre-work orientation days. All fee collection and transmittals will be done through debit/ credit cards. America the Beautiful, Golden Age and Access Passport cards will be accepted for discounted payment. No cash or checks will be accepted.

CAMPSITE RESERVATION PROGRAM (R1S): All class A campgrounds in Mississippi River

Project have reservable campsites and shelters. Reservations are made through the Recreation One

Stop (R1S) program. This service is operated under a separate, nationwide, Government service contract. Park Attendants shall perform specific duties within R1S daily to implement the reservation program, such as: maintaining accurate written records and computer reports, accept walk-in reservations, post reserved sites by 12:00 pm, checking site availability, etc...

REGISTATION OF CAMPERS AND VISITORS: Contractor shall accurately collect all information to properly register all campers and visitors. Such information shall include name, address, phone number, vehicle license number, type of camping unit, length of stay, campsite occupied, number of occupants on a site, America the Beautiful, Golden Age or Access Passport

Card number and method of payment. Contractors shall ask for a driver’s license or other form of photo identification for verifying America the Beautiful cards. Contractor shall assist campers and visitors in locating campsites and answering questions. Contractor shall furnish all campers and visitors with the appropriate information and brochures such as area maps, campground rules, Title

36 CFR regulations, receipt, campsite post card, and camper or visitor vehicle pass.

FEE COLLECTION AND TRANSMITTAL: Contractor shall register campers, collect use fees, and issue receipts using the R1S computer program. Park Attendants shall staff the entrance station on the days and hours scheduled and shall collect fees only at the entrance station; “area roving” fee collection is prohibited. Fees shall be collected for walk-in campers, purchases of America the

Beautiful cards and other point of sale items as required. Park Attendants shall not make future reservations during entrance station hours. Park Attendants shall collect the exact amounts due; no additional service fee, gratuity, or other benefit shall be accepted from the public for providing contract services. At the end of each daily shift, the Contractor will print a “Shift Detailed Report.”

This report will come from the R1S program, and the Contractor will be trained on reporting procedure.

DAILY ARRIVAL REPORTS AND RESERVATION POSTING: Contractor shall view and print a Daily Arrival Report two (2) times a day, at minimum. Contractors will use these reports to post reservation tags on campsite permit post. Reservation tags will be provided by the Government.

Daily Arrival Reports are subject to change multiple times throughout the day and should be checked as often as possible.

RECORD KEEPING AND REPORTING DUTIES: Contractors shall maintain and submit written records and shall report problems and incidents, including but not limited to, the following:

• Damaged, vandalized and/or malfunctioning facilities, utilities, fixtures, equipment, and general area maintenance and repair needs. The Contractor shall report such items to the

COR immediately upon discovery and/or when reported to them.

• Maintain a daily log of campground rounds.

• Number of vehicles, people and/or reservations turned away when campground is full.

• Collect and report appropriate information on written forms, concerning lost and found property. Retrieve and safeguard found property until it can be turned-in to Corps staff.

• Visitor complaint and comment forms.

• Campsite reservation information.

• Camping pass records (America the Beautiful).

SAFEGUARDING PROPERTY: Contractor shall make a diligent effort to safeguard real property within the entrance station. This includes, but is not limited to, computers, internet hardware, phones, and America the Beautiful Passes, which have a monetary value to them.

AUDITS: The COR and/or other federal official shall conduct unannounced, unscheduled field audits of Government funds, computer transactions, and all other fee collection records. Any unresolved discrepancies may be grounds for contract termination.

MISCELLANEOUS DUTIES: Other work activities the Contractor shall perform include but are not limited to:

• If contract area is selected for customer card surveys, Contractor shall assist with conducting those surveys by distributing and collecting comment cards and maintaining records

• Post and maintain entrance station signs, bulletin boards, and brochure racks.

• Deliver emergency messages to campers.

SECTION C-6

SCHEDULE OF SERVICES

SCHEDULE OF SERVICES FOR PERIODS OF PERFORMANCE. This section details the work schedule and periods of service for the Contract Base Period and four (4) option periods.

Contractor is responsible for staffing the entrance station and proper execution of all work and duties as required within this Statement of Work, with special attention to Section C-5.

Base Period: April 28, 2023 - October 22, 2023

Option Period I: April 30, 2024 - October 27, 2024

Option Period II: April 30, 2025 - October 26, 2025

Option Period III: April 30, 2026 - October 25, 2026

Option Period IV: April 30, 2027 - October 24, 2027

2023 BASE YEAR

• Training and orientation. (3 days)

• Entrance station days and hours of operation. (175 days) o 5pm – 8pm daily o 9am – 11am Friday, Saturday, and Sundays of holiday weekends.

Dates of Service Days

(Orientation) April 28 - 30 3

May 1 - 31 31

June 1 - 30 30

July 1 - 31 31

August 1 - 31 31

September 1 - 30 30

October 1 - 22 22

TOTAL 178

2024 OPTION PERIOD I

• Training and orientation. (1 day)

• Entrance station days and hours of operation. (180) o 5pm – 8pm daily o 9am – 11am Friday, Saturday, and Sundays of holiday weekends.

Dates of Service Days

(Orientation) April 30 1

May 1 - 31 31

June 1 - 30 30

July 1 - 31 31

August 1 - 31 31

September 1 - 30 30 October 1 - 27 27

TOTAL 181

2025 OPTION PERIOD II

• Entrance station days and hours of operation. (179 days) o 5pm – 8pm daily o 9am – 11am Friday, Saturday, and Sundays of holiday weekends.

Dates of Service Days

(Orientation) April 30 1

May 1 - 31 31

June 1 - 30 30

July 1 - 31 31

August 1 - 31 31

September 1 - 30 30 October 1 - 26 26

TOTAL 180

2026 OPTION PERIOD III

• Entrance station days and hours of operation. (178 days) o 5pm – 8pm daily o 9am – 11am Friday, Saturday, and Sundays of holiday weekends.

Dates of Service Days

(Orientation) April 30 1

May 1 - 31 31 June 1 - 30 30

July 1 - 31 31

August 1 - 31 31

September 1 - 30 30

October 1 - 25 25

TOTAL 179

2027 OPTION PERIOD IV

• Entrance station days and hours of operation. (177) o 5pm – 8pm daily o 9am – 11am Friday, Saturday, and Sundays of holiday weekends.

Dates of Service Days

(Orientation) April 30 1

May 1 - 31 31 June 1 - 30 30

July 1 - 31 31

August 1 - 31 31

September 1 - 30 30

October 1 - 24 24

TOTAL 178

C-7

QUALITY ASSURANCE SURVEILLANCE PLAN

PURPOSE.

This Quality Assurance Surveillance Plan (QASP) is a government developed and applied document used to ensure that systematic quality assurance methods are used in evaluating standards within this performance-based service contract. The intent is to verify that the contractor performs in accordance with performance metrics set forth in the contract documents, that the

Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

CRITICAL PERFORMANCE PROCESSES & REQUIREMENTS.

Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, and other items necessary to perform services as defined in the Statement of Work (SOW) within the contract. The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with the SOW. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform services within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

PERFORMANCE STANDARDS.

1. SCHEDULE: The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

2. SERVICE: The services required to be performed will be assessed against the SOW detailed in the contract, for the required content, quality, timeliness, and accuracy.

3. PAST PERFORMANCE: In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

SURVEILLANCE METHODS.

The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic inspection, contractor self-reporting, and validated customer complaints.

1. RANDOM/SCHEDULED MONITORING: Random and/or scheduled monitoring will be conducted when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix under the Performance Measurement section of this

QASP, the Contracting Officers Representative (COR) will determine whether the contractor is performing at an acceptable quality level set forth by SOW.

2. CONTRACTOR SELF-REPORTING: The contractor shall provide status reports, as needed, that documents significant problems/issues and potential resolutions.

3. CUSTOMER FEEDBACK: Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint. The formal complaint must be signed and forwarded to the COR by the contractor. Customers always have the option to communicate complaints to the COR as opposed to the contractor. The contractor shall maintain a log of all customer complaints, as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

PERFORMANCE MEASUREMENT. Performance will be measured in accordance with the following table:

Performance-Based Matrix

Performance

Element

Performance

Requirement

Surveillance Method Frequency Acceptable

Quality Level

Contract Services Contract Services furnished as prescribed in the SOW as applicable.

Inspection by the COR Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract

Performance

Overall contract performance of sufficient quality to earn a

Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR Annual All service elements rated

Satisfactory (or higher) Satisfactory

= 95% or above average contract acceptable random sampling

Contractor Self

Reporting

Contract Services furnished as prescribed in the SOW as applicable.

Contractor Self Reports Monthly >95% of services reported performed timely and without rework required.

Customer Feedback Customer complaints reviewed by COR

Inspection by the COR Per Occurrence 100% of valid customer complaints resolved

Invoicing Submit invoices to COR

Monthly

Review & acceptance of the invoice by COR

Monthly 100% accuracy

INCENTIVES/ DISINCENTIVES.

For each item that does not meet acceptable levels, the Government may issue a Contract

Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor.