A22 - QASP.docx

QUALITY ASSURANCE SURVEILLANCE PLAN

Natural Resources IDIQ 2021

CONTRACT DESCRIPTION

This Quality Assurance Surveillance Plan (QASP) was developed pursuant to the requirements of the Scope of Work for the Natural Resource Investigations Indefinite Delivery Indefinite Quantity Biological Contract and as required in the FAR 37.601. Work required for each task order may include, but is not limited to, native mussel surveys, endangered bat surveys, and other biological or office field tasks related to the U.S. Army Corps of Engineers (Corps) planning and compliance processes. All field work will culminate in a final report describing the findings and statistical analysis and GIS mapping required for the Corps to make water resource planning decisions.

PURPOSE OF QASP

This QASP is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, the Government receives the quality of services called for in the contract, and the Government only pays for the acceptable level of services received.

CRITICAL PERFORMANCE PROCESSES AND REQUIREMENTS

Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in the Scope of Work (SOW). The contractor shall provide accurate transaction processing to ensure material accountability comply with safety and security requirements, in accordance with the SOW. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

PERFORMANCE STANDARDS

Each task order will be assessed separately in accordance with the following:

a. Schedule. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract. Milestones will mirror the biological contract supported by the task order.

b. Service. The services required to be performed will be assessed against the SOW detailed in the contract, for the required content, quality, timeliness, and accuracy.

c. Past Performance. In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

SURVEILLANCE METHODS

The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to periodic inspection and contractor self-reporting.

a. Random/Scheduled Monitoring. Periodic monitoring will be conducted if and when deemed necessary by the Contracting Officer’s Representative (COR) to ensure compliance with the terms of the contract. Using the matric below, the COR will determine whether the contractor is in compliance with the terms of the contract.

b. Contractor Self-Reporting. The contractor shall provide written status reports as prescribed by each task order.

PERFORMANCE MEASUREMENT

Performance will be measured in accordance with the following Table 1.

INCENTIVES/DISINCENTIVES

For each item not meeting acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract, the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

Table 1. Matrix of Contract Performance Elements

Performance Element Performance Requirement Surveillance Method

Level

Contract Services

Reports