A21_W91QVN-20-R-0111 (FBO).pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

1. REQUISITION NUMBER PAGE 1 OF 121

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

W91QVN20R0111

7. FOR SOLICITATION a. NAME b. TELEPHONE NUMBER (No Collect Calls) 8. OFFER DUE DATE/LOCAL TIME

INFORMATION CALL: SSG HOPKINS, MARVIN EDWARD 315-755-3498

9. ISSUED BY CODE W91QVN 10. THIS ACQUISITION IS X UNRESTRICTED OR SET ASIDE: % FOR:

411TH CONTRACTING SUPPORT BRIGADE, KOREA

SERVICES DIV, UNIT #15289

APO AP 96271

SMALL BUSINESS

HUBZONE SMALL

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

NAICS:

UNITED STATES

TEL:

FAX:

11. DELIVERY FOR FOB DESTINA-

12. DISCOUNT TERMS

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8(A)

13b. RATING

811310

SIZE STANDARD:

$8,000,000

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

15. DELIVER TO

CODE HQCWG9

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

16. ADMINISTERED BY

14. METHOD OF SOLICITATION

RFQ IFB

CODE

X RFP

DECA WP-REGION

MR. KIM, CHIN SU

OSAN COMMISSARY, BLDG# 230

UNIT# 2033

APO AP 96278-6290

UNITED STATES

TEL: 784-6763 FAX:

17a.CONTRACTOR/ CODE

OFFEROR

FACILITY

CODE

18a. PAY MENT WILL BE MADE BY CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

SUCH ADDRESS IN OFFER BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

ADDENDA

ARE

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 29. AWARD OF CONTRACT: REF.

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND OFFER DATED . Y OUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

(SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER

(TYPE OR PRINT)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

TEL:

EMAIL:

(TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

X

X

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

Section SF 1449 - CONTINUATION SHEET

NOTICE TO OFFERORS

All sources may submit a proposal or quote as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA), precludes the U.S. Government from granting Invited Contractor or Technical Representative status to any offeror, for this requirement. All sources submitting a proposal or quote, as applicable, including U.S. sources, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea as a local source, must submit adequate verification in its initial proposal or quote, that it has the requisite authorization and capacity to compete for the requirement as a local source, and to perform the contract as a local source. If an initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror qualifies as a local source shall be determined by the Contracting Officer.

PERFORMANCE WORK STATEMENT

PERFORMANCE

WORK STATEMENT

(PWS) FOR

Equipment Maintenance for Osan, Kunsan, and K-16 commissaries and Osan Central Distribution Center (CDC)

Part I General Information

1. GENERAL: This is a non-personnel services contract to provide Preventive Maintenance (PM) and Unscheduled On-call repair services of scale and other equipment. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform PM and Unscheduled On-call repair services of scale and other equipment as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: The Contractor shall certify that to the best of his/her knowledge the personnel utilized on this contract are not in violation of any statutory or regulatory provisions regarding post-employment, outside employment and/or conflict of interest.

The Contract Manager (CM) shall have a minimum of three (3) years’ experience and shall be a technician and capable of maintaining and repairing various machines specified herein.

1.3. Objectives: To obtain the contractor’s services to maintain and repair various equipment ( scales, forklifts, sliding doors, etc.,) in Osan, Kunsan and K-16 commissaries and Osan CDC.

1.4. Scope: During PM services, the Contractor shall accomplish all work necessary to retain the machines in operational condition or to restore them to the operational condition. Services include inspection, testing, cleaning, lubrication, adjusting, alignment, repair, operational check-out, and other services in accordance with manufacturer’s maintenance manuals. The Contractor shall coordinate PM services with the equipment users in order to perform the service at a time beneficial to both parties. In the event PM cannot be accomplished on any equipment designated to receive this service, the Contractor shall immediately notify the COR of the reason for noncompliance. PM services shall be fully documented on the maintenance service. All PM services shall include Osan AB, Kunsan AB, K-16 and Osan CDC.

1.5. Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year 01 January 2021 through 31 December 2021 Option Year I 01 January 2022 through 31 December 2022 Option Year II 01 January 2023 through 31 December 2023 Option Year III 01 January 2024 through 31 December 2024 Option Year IV 01 January 2025 through 31 December 2025

1.6. General Information

1.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

Within 30 days after contract award copy of a comprehensive written QCP shall be submitted to the COR and COR and within 5 working days when changes are made thereafter (CDRL 0001). After acceptance of the quality control plan the contractor shall receive the COR’s acceptance in writing of any proposed change to his QC system.

1.6.1.2. The contractor shall keep records of inspections and make the records available to the Government throughout the PoP for the contract and for the period after contract completion until the final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. The contractor shall measure performance by assessing the required workload quantity in terms of quality and timeliness.

The contractor shall address all tasks in the PRS table based on the example below.

Objective PERFORMANCE

STANDARD

What level of performance is required to meet the Performance Objective or Task?

AQL or Performance Threshold

WHAT/DATA

SOURCE

What is the Contractor going to inspect?

CALCULATION

How will The Contractor determine if the AQL and Standard are being achieved?

This This information comes This information Contractor will Contractor will information from the PRS. comes from the submit submit.

comes from PRS.

the PRS.

1.6.1.3. The contractor’s QCP shall contain, as a minimum, the following items:

1.6.1.3.1. A description of the inspection system to cover all services. Description shall include specifies as to the areas to be inspected on a scheduled and unscheduled basis, frequently of inspections, and the title and organizational placement of the inspector(s).

1.6.1.3.2. A description of the methods used for identifying and preventing defects in the quality of service performed.

1.6.1.3.3. A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

1.6.1.4. The contractor shall keep all records of inspections and make them available to the Government throughout the contract PoP and for the period after contract completion until final settlement of any claims under this contract.

1.6.1.5. The contractor shall provide a customer feedback program to assure successful performance requirements.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 07:00 thru 19:00, Monday thru Sunday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at Osan, Kunsan and K-16 commissaries and Osan CDC.

1.6.6. Security Requirements: The Contractor shall obtain a Base Identification Card and a favorable National Agency Check investigation for all employees. The COR or commissary manager must escort contractor employees into any areas deemed sensitive, as access will not the authorized to Contractor employees in areas considered to contain sensitive items, such as Health and Beauty (H&B) aids, vitamins, and the high-price items.

1.6.7. PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. The Contractor shall ensure that all equipment is protected by secure room whenever maintenance is not being performed. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8. Special Qualifications:

1.6.8.1. The CM and alternate(s) shall be able to read, write, speak, and understand the English language. The Contractor shall send at least one (1) technician on all call-out repair actions that can read, write, speak and understand the English language.

1.6.8.2. The Contractor shall employ only fully competent and technically qualified personnel who are familiar with the equipment covered under this contract and otherwise able to perform the work. All technical personnel shall have a minimum of three (3) years working experience in equipment repair and maintenance and shall have the licenses issued by the ROK Government.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: The follow personnel are considered key personnel by the government: Contract manager/Alternate contract manager, Electronic Technician, Machine

Technician, and Scale Technician. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The contract manager or alternate shall be available between 7:00 a.m. to 7:00p.m., Monday thru Sunday during the store operation except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.6.11.1. The Contract Manager and Alternate must have 3 or more years’ experience of equipment maintenance contract.

1.6.11.2. The Electronic Technician must have Industrial Engineer Electronics by the ROK Government (전자기기 기능사).

1.6.11.3. The Machine Technician must have Craftsman Construction Equipment Maintenance Technician License (건설기계 정비 기능사).

1.6.11.4. The Scale Technician must have Industrial Engineer Precision Measuring by the ROK Government (정밀측정 기능사).

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.13. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14. Base access: The contractor shall comply with all installation security requirements.

Security and base access requirements are contained in clause AFFAR 5352.242-9000 “Contractor Access to Air Force Installations.” Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base. Procedures for commercial vehicle access to the base are subject to change without prior notice. It shall be the contractor’s responsibility to arrange for base passes and necessary vehicle permits required for entry onto this installation prior to performing any work under this contract. The COR will not be responsible for providing escorts for the contractor.

1.6.15. Escort Privileges. Escort privileges will be authorized only for the CM with a limit of three (3) persons per base pass. It is the contractor’s responsibility to ensure that the escorting official has full control over all escorted individuals at all times. Any individual removed from this installation will not be authorized further access to this installation.

1.6.16 CONTRACTOR PERSONNEL

1.6.16.1. Contract Manager: the contractor shall provide a contract manager and alternate contract manager (responsible in the absence of the contract manager) who shall be responsible for the performance of the services. The names of the contract manager and alternate(s) shall be provided to the KO in writing prior to the beginning of the first performance period. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

1.6.16.1.2 The contract manager and alternate shall have full authority to act for the

Contractor on all contract matters relating to daily operations of this contract.

1.6.16.1.2 The contract manager or alternate shall be available during normal duty hours within two (2) hours to meet on the installation with government personnel (designated by the KO) to discuss problems.

After normal duty hours the manager or alternate shall be available within four (4) hours.

1.6.16.2 Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

1.6.16.2.1 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

1.6.16.2.2 The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Army, either military or civilian, unless such person seeks and receives approval according to DOD 5500-7-R Joint Ethics Regulation.

1.6.16.2.3 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CDC Central Distribution Center CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The Government will provide telephone for internal calls.

3.2 Utilities: The Government will provide 110 or 220 volt power supply and water. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.3 Equipment: The Government will provide fax machines, printers.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 Contractor Acquired or Fabricated Parts (CAP): The contractor shall procure parts and materials as CAP if the Government is not able to provide the GFM. This does not apply to incidental supplies or consumable, which shall be provided by the Contractor. In the event that parts or materials are required, the Contractor may be authorized by the Contracting Officer to procure or fabricate those parts or materials under the applicable contract CLINs.

Authorization shall be given only by issuance of delivery orders. Replacement parts shall be new or Original Equipment Manufacturer (OEM) components. When the Contractor desires to utilize approved equivalents, the contractor shall utilize AF Form 3000 and submit a listing of these parts for approval 10 days prior to intended use to the COR.

4.2. Materials. The Contractor shall ensure that the technical manuals are up-to-date and available to technician during repairs and preventive maintenance actions.

4.3 Equipment. The Contractor shall furnish and utilize under this contract all necessary tools, test equipment are of the appropriate type and in good working condition.

4.4. Quality of Parts: The Contractor shall use only “new parts that are equal or better quality in making repairs.”

This includes refurbished parts to be utilized as new.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide following services.

5.1.1 Repairs: The contractor shall accomplish repairs on the equipment whenever ordered by the Government. The Government will determine if the repairs are routine or emergency repairs and advise the Contractor accordingly.

The Contractor will accomplish all repairs actions at the Government equipment user’s location to the maximum extent possible. If equipment cannot be repaired on location, the Contractor shall move the equipment to his shop for repair. Movement of the equipment shall be the sole responsibility of the Contractor. The Contractor shall be required to respond to the Governments repair request within the time frame specified in paragraph 5.1.4 and complete all repairs within the designated time frame of this contract. Each repair action shall be documented by the Contractor on a Government approved Maintenance Service Ticket. The Contractor shall leave a copy of the Maintenance Service Ticket with the user of the equipment and furnish a copy to the COR. The Contractor shall repair all equipment to meet the specifications outlined in the technical or manufacturer commercial manual. After the equipment has been repaired, the Contractor shall align the equipment to manufacturer’s specifications and return the equipment to the original location and verify with the user that the equipment is operational. All Repair services shall include Osan AB, Kunsan AB, K-16 and Osan CDC.

5.1.2. Preventive Maintenance (PM): During preventive maintenance services, the Contractor shall accomplish all work necessary to retain the machines in operational condition or to restore them to the operational condition. Work shall include inspection, testing, cleaning, lubrication, adjusting, alignment, repair, operational check-out, and other services in accordance with manufacturer’s maintenance manuals. The Contractor shall coordinate PM services with the equipment users in order to perform the service at a time beneficial to both parties. In the event PM cannot be accomplished on any equipment designated to receive this service, the Contractor shall immediately notify the COR of the reason for noncompliance. PM services shall be fully documented on the maintenance service. All PM services shall include Osan AB, Kunsan AB, K-16 and Osan CDC. The contractor shall be responsible for all minor parts less than KW25,000 as a part of preventive maintenance and regular inspection work. Repair parts exceeding KW25,000 require approval of the KO thru the COR’s technical review and recommendation prior to being purchased by delivery order.

5.1.3 On Call Services: In addition to performing preventive maintenance, the contractor shall perform all unscheduled on-call services for the Equipment covered by this contract. Upon receipt of on-call requests from the COR, the Contractor technician(s) shall arrive to service equipment within 4 Hours for Osan , Osan CDC and K- 16, 6 Hours for Kunsan. The contractor technician(s) should stand by on a 24 hours Day and week basic. When reporting to accomplish repair work during Commissary regular business hours, the contractor shall report to the Department Manager's office and be signed in and get a call order number from COR. All On-Call services shall include Osan AB, Kunsan AB, K-16 and Osan CDC. On-Call Service Tickets are required per call visit, and Attachment 2 ”On-Call Service Report” shall be filled out each time per call visit.

Estimate on-call Services per year:

Osan Commissary --------- 175 Kunsan 25 K-16 25 Osan CDC ------------------ 175

5.1.3.1. The labor estimate for required technicians shall be expressed in actual on the job craft hours needed to complete the work and priced based on the labor fixed hourly rate from the bid schedule.

5.1.3.2. Major repair / Replacement Parts: The contractor shall procure all repair parts and supplies for any on-call service generated by delivery order. Any single repair part cost more than KW25,000 will be purchased by issuance of delivery order upon the KO’s approval. Each delivery order will be issued on an as needed basis through the COR’s request/verification and approved by KO. Required composite labor cost shall be used under CLIN X002.

The contractor shall be responsible to furnish parts less than KW25,000 when placing preventive maintenance or on-call repair service.

5.1.3.3. The Contractor, in procuring parts or material under this contract, shall evaluate purchases economically.

The Contractor shall diligently seek those vendors who are in competition with each other, with the intent of procuring the best product, at the lowest price. The Contractor, when necessary, shall negotiate with vendors in an effort to obtain the lowest prices, and shall, submit the three (3) lowest vendor quotes for final determination of reasonableness of price by the Contracting Officer.

5.1.4 Response Time Requirements: The Contractor shall arrive at the location designated by the Government within the times indicated below, after notification by the Government. Upon arrival, the Contractor shall request that the user complete the user’s portion of the Maintenance Service Ticket related to response time. If the user refuses to complete the response time portion of the ticket, the Contractor shall contact the COR for assistance.

Response time accounting will start with the notification by the Government and it will only occur during the hours of 7:00 a.m. to 7:00 p.m. Monday thru Sunday (PPM), excluding legal U.S. holidays.

Location Response Time Osan Commissary, Osan CDC and K-16 Commissary: 2 hours Kunsan Commissary: 4 hours

5.1.5 Repair Time Requirements (Excluding Response Time): The Contractor shall complete repairs within the times indicated below after official notification. Upon completion of the repair action, the Contractor shall request that the user complete the user’s portion of the Maintenance Service Ticket related to the repair time. If the user refuses to complete the repair time portion of the service ticket, the Contractor shall contact the COR immediately.

If the COR is not available, the Contractor shall contact the Contracting Officer for assistance. Repair time accounting for these purposes will be continuous from the time of notification by the Government. If the Contractor cannot complete the repairs within the time indicated below, the Contractor shall immediately contact the Contracting Officer.

Location Repair Time Osan Commissary, Osan CDC and K-16 Commissary: 8 hours Kunsan Commissary: 8 hours

5.1.6 Preventive Maintenance Service Report: The Contractor shall provide a maintenance service report for each maintenance action by the 7th day of the following month. The service report shall be numbered consecutively for each location, i.e., Osan Commissary and Osan CDC, Kunsan, K-16 commissaries (CDRL 0002).

5.1.7 Equipment Monthly Maintenance Summary: The Contractor shall provide a monthly maintenance summary to the Contracting Officer Representative (COR’s) by the 10th day of the month following the reporting period (CDRL 0003). The Contractor is not required to furnish copies of the maintenance service report with the copy of the summary going to the COR’s. The monthly maintenance summary shall be attached to the Contractor’s monthly invoice going to the COR and each maintenance action on this report shall be supported by attaching a legible copy of the preventive maintenance service report that caused the action. This summary report shall show the total number of maintenance actions that occurred during a given month, broken out by type action (e.g. repair or preventive maintenance) model number, equipment type and supplier of equipment. The Contractor shall submit the format of the monthly maintenance summary to the Government for approval. The format of the monthly equipment maintenance summary shall be approved by the COR prior to commencing any work under this contract.

5.2. Task Heading. The Contractor shall comply with all industrial safety standards and precautions for safeguarding equipment from damage due to Electro-Static Discharge (ESD) during any repair action.

5.2.1 Cleaning shall occur concurrent with all repair services. The Contractor shall remove all dust, debris and foreign materials from the equipment. Cleaning will also include any additional cleaning type actions required or suggested by the manufacturer’s service manuals. All cleaning actions will be fully documented on the Maintenance Service Ticket.

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6. Attachment List:

6.1. Attachment 1/ P.M. Service Report

6.2. Attachment 2/ On-Call Service Report

6.3. Attachment 3/ List of Equipment by Area

6.4. Technical Exhibit 1/ Deliverables Schedule

ATTACHMENT 1

P.M. SERVICE REPORT

CONTRACT NO: CONTRACTOR:

Equipment: Serial No:

Description of Work:

Date/Time Started Date/Time Completed

Parts Used:

NOMENCLATURE U/I QTY U/PRICE TOTAL COST REMARKS

CONTRACTORS REPS (Signature) DEPARTMENT MGR (Signature)

ATTACHMENT 2

ON-CALL SERVICE REPORT

CONTRACT NO: CONTRACTOR:

Equipment: Serial No:

Description of Work:

Date/Time Started Date/Time Completed

WAGE

CREW JOB TITLE U/I QTY U/PRICE TOTAL COST REMARKS

USED SPARE PARTS

NOMENCLATURE U/I QTY U/PRICE TOTAL COST REMARKS

CONTRACTORS REPS (Signature) DEPARTMENT MGR (Signature)

ATTACHEMENT 3

LIST OF EQUIPMENT TO BE COVERED BY THIS CONTRACT

(Osan Commissary)

No. NOMENCLATURE Year QTY LOCATION

Baler, Cardboard

Osan-Grocery/Produce

02 Battery Charger 24V 2013 3 Osan-Grocery 03 Battery Charger 36V 2013 1 Osan-Produce 04 Cabinet Key Control 2013 1 Osan-Admin 05 Cart-Motorized, Handicap 2017 2 Osan-CSD 06 Case, Rotisserie Display 2006 1 Osan-Deli 07 Case, Hot Upright 2012 1 Osan-Deli 08 Forklift, Gasoline 2008 1 Osan-Grocery 09 Forklift, Gasoline 2013 1 Osan-Produce 10 Ice, Flaker Medium 2014 1 Osan-Produce 11 Mixer/Grinder 2014 1 Osan-Meat 12 Molding Bulker 2011/2017 4 Osan-Meat 13 Oven, Rotisserie 2015 1 Osan-Deli 14 Oven, Rotary 2019 1 Osan-Bakery 15 Proofer, 2 Door 2019 1 Osan-Bakery 16 Refrigerated Pizza Table 2005 1 Osan-Bakery 17 Retarder, Bakery Roll 2005 1 Osan-Bakery 18 Sandwich Table Refrigerated 2005 1 Osan-Deli 19 Sanitizer, Spray 2006 1 Osan-Meat 20 Saw, Meat Band, Hobart 2005/2008 2 Osan-Meat 21 Saw, Meat Band, Biro 2015 2 Osan-Meat 22 Scale and Printer 8270 2006 3 Osan-Grocery/Produce/Meat 23 Scale/Printer, Wildcat 2009 2 Osan-Deli 24 Scissor Lift, Aerial 2008 1 Osan-Grocery 25 Scrubbing Machine 2016 1 Osan-Grocery 26 Slicer, Meat 2015 4 Osan-Meat/Deli 27 Slicer, Bread 2007 1 Osan-Bakery 28 Snowblower 2015 1 Osan-Grocery 29 System, Paging/Music 2010 1 Osan-CSD 30 Tenderizer, Meat 2016 1 Osan-Meat 31 Truck, Forklift, Electric 2013 1 Osan-Grocery 32 Truck, Pallet, Electric 2013/2016 2 Osan-Grocery/Produce 33 Wrapper, Auto Scale/Lab 2010/2014 2 Osan-Meat 34 Pallet Jack, Manual 2016 3 Osan-Grocery 35 Roll-up Door 2006 5 Osan-Grocery/Produce 36 Auto Sliding Door 2005 6 Osan-CSD 37 Conveyor Meat Loaf 2006 1 Osan-Meat 38 Shopping Carts 2016 90 Osan-Grocery 39 Bagger Carts 2016 15 Osan-Grocery 40 Stocking Carts 2018 15 Osan-Grocery

(Kunsan Commissary)

01 Baler, Cardboard 2013 3 Kunsan 02 Battery Charger 36V 2013 1 Kunsan 03 Cabinet Key Control 2013 1 Kunsan 04 Cart-Motorized, Handicap 2019 2 Kunsan 05 Forklift, Propane 2016 1 Kunsan 06 Ice, Flaker Medium 2005 1 Kunsan 07 Paging, Intercom 2005 1 Kunsan 08 Scale/Printer Stand, Hobart 2016 1 Kunsan 09 Scale/Printer Stand, Toledo 2014 2 Kunsan 10 Truck, Forklift, Electric 2013 1 Kunsan 11 Pallet Jack, manual 2007 3 Kunsan 12 Shopping Carts 2016 30 Kunsan 13 Bagger Carts 2016 8 Kunsan 14 Stocking Carts 2018 10 Kunsan 15 Auto Sliding Door 2005 4 Kunsan

(K-16 Air Field Commissary)

01 Key Control Cabinet 2000 1 K-16 02 Paging/Intercom System 2012 1 K-16 03 CCTV System 2012 1 K-16 04 Ice Flaker 2012 1 K-16 05 Handicap Auto Cart 2006 1 K-16 06 Pallet Jack Manual 2011 2 K-16 07 Shopping Carts 2012 40 K-16 08 Bagger Carts 2012 4 K-16 09 Stocking Carts 2012 8 K-16 10 Auto Sliding Door 2012 2 K-16 11 Roll-Up Door 2012 1 K-16

(Osan CDC)

No. NOMENCLATURE Manufacture Year QTY LOCATION

01 Cabinet, Key Control Morse Watchman 2014 1 Osan-CDC 02 Charger, Battery 24 V Ametek 2012 4 Osan-CDC 03 Charger, Battery 24 V East Penn 2011 1 Osan-CDC 04 Charger, Battery 24 V Enersys 2012 4 Osan-CDC 05 Charger, Battery 24 V Enforcer 2013 1 Osan-CDC 06 Charger, Battery 24 V Yale 2018 3 Osan-CDC 07 Charger, Battery 36 V Ametek 2012 9 Osan-CDC 08 Forklift, Gasoline Yale 2013 1 Osan-CDC 09 Truck, Forklift Electric Yale 2012 10 Osan-CDC 10 Truck, Highlift, Order Yale 2013 2 Osan-CDC 11 Truck, Highlift, Order Yale 2014 4 Osan-CDC 12 Truck, Highlift, Order Yale 2015 4 Osan-CDC 13 Truck, Pallet Electric Yale 2012 3 Osan-CDC 14 Truck, Pallet Electric Yale 2018 4 Osan-CDC 15 Truck, Reach/Tier Yale 2013 2 Osan-CDC 16 Roll-Up Door N/A 2008 3 Osan-CDC

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective Standard Performance Threshold

Method of Surveillance

Correction/ Remedy

Repairs:

PWS Para 5.1.1

The repairs are made IAW the technical or manufacturer commercial manuals.

The equipment is returned to the original location and verified with the user that the equipment is operational.

Two faults per quarter

Random & Customer Complaints

Correct all deficiencies within 24 hours

Preventive Maintenance

(PM):

PWS Para 5.1.2.

Machines are maintained in operational condition in accordance with manufacturer’s maintenance manuals.

Preventive maintenance services are fully documented.

24 hours

On Call Services:

PWS Para 5.1.3

The contractor shall be furnish unscheduled on-call service for the emergency equipment repairs. All on-call services are fully documented.

24 hours

Response Time Requirements:

PWS Para 5.1.4

The contractor shall arrive within 2 hours for Osan, K-16 commissaries and Osan CDC and within 4 hours for Kunsan commissary.

Complaints

Violations will be reported to KO with “Unsatisfactory” rating Repair Time Requirements (Excluding Response Time): PWS Para 5.1.5

The contractor shall complete repairs within 8 hours Osan, Kunsan, K-16 commissaries and Osan CDC.

Complaints

Violations will be reported to KO with “Unsatisfactory” rating

Cleaning:

PWS Para 5.2.1

The Contractor shall remove all dust, debris and foreign materials from the equipment.

Complaints

Violations will be reported to KO with “Unsatisfactory” rating

TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

Deliverable & PWS Section

Frequency

Acceptable Quality

Threshold

# of Copies Medium/Format

Submit To

Remedy of Failure

Preventive Maintenance Service Report.

PWS 5.1.6

One time or each maintenance action

98% for each location.

One copy each/IAW Exhibit 1.

COR &

User

Resubmit within 24 hrs.

Equipment Monthly Maintenance Summary

PWS 5.1.7

Each maintenance action

98% for each location.

One copy each/IAW Exhibit 2.

User within 24 hrs.

Quality Control Plan

PWS 1.6.1

30 days after contract award or within 5 working days when changes are made

100%

Two copy

KO

within 48 hrs.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Preventive Maintenance

FFP

Preventive Maintenance (PM) for Osan, K-16, Camp Humphreys, Kunsan Commissary and Osan CDC IAW Para 5.1.2 of PWS. All offerors enter zero (0) for this CLIN in their proposal.

NET AMT

Osan Commissary

FFP

Preventive Maintenance (PM) for Osan Commissary IAW Para 5.1.2 of PWS.

FOB: Destination

PSC CD: Z174

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

0001AA 12 Months

K-16 Commissary

Preventive Maintenance (PM) for K-16 Commissary IAW Para 5.1.2 of PWS.

Kunsan Commissary

Preventive Maintenance (PM) for Kunsan Commissary IAW Para 5.1.2 of PWS.

Osan Central Distribution Center (CDC)

Preventive Maintenance (PM) for Osan CDC IAW Para 5.1.2 of PWS.

0001AB 12 Months

0001AC 12 Months

0001AD 12 Months

On-Call Services

FFP

Composite labor cost will be used. The contractor shall provide fixed hourly rate for craftsman. Delivery Order will be issued at the discretion of the Government or as needed bases IAW Para 5.1.3 of PWS.

All offerors enter zero (0) for this CLIN in their proposal.

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0002AA 500 Hours On-Call Services for Commissaries

FFP

On-call services for Osan, K-16, and Kunsan Commissaries IAW with paragraph

5.1.3 of PWS.

ESTIMATED

UNIT UNIT PRICE ESTIMATED AMOUNT

0002AB 350 Hours On-Call Services for Osan CDC

FFP

On-call services for Osan CDC IAW with Para. 5.1.3 of PWS.

Contractor Acquired Parts (CAP)

FFP

The contractor shall procure parts and materials for Osan, K-16, Kunsan Commissaries. Delivery Order will be issued at the discretion of the Government on as needed basis IAW Para. 5.1.3.2 and 5.1.3.3 of PWS.

The contractor shall submit actual cost (without profit/fee).

UNIT UNIT PRICE ESTIMATED AMOUNT

0003AA 70 Each CAP for Commissaries

FFP

Contractor shall procure CAP for Osan, K-16, and Kunsan Commissaries IAW Part

5.1.3.2 and 5.1.3.3 of PWS.

Estimated KW20,000,000.

UNIT UNIT PRICE ESTIMATED AMOUNT

0003AB 50 Each CAP for Osan CDC

FFP

Contractor shall procure CAP for Osan CDC IAW Part 5.1.3.2 and 5.1.3.3 of PWS.

Estimated KW10,000,000

War Hazard

FFP

Estimated Cost for War Hazard is Zero.

Accounting for Contract Services (CMR)

The Contractor Manpower Report (CMR) must be reported by 31 October of each Calendar year during the life of the contract, in accordance with PWS. NOTE: Not to exceed 20 man hours for data collection and report.

UIC: HQCWG9, Organization: DeCA, Pacific Area, Osan Commissary, Unit 2033, APO, AP 96278-6290

0005 1 Job

Contract Data Requirements List (CDRL)

Contract Data Requirements List (CDRL) in accordance with Technical Exhibit 1 of PWS.

OPTION Preventive Maintenance

FFP

Preventive Maintenance (PM) for Osan, K-16, and Kunsan Commissaries IAW Para 5.1.2 of PWS. All offerors enter zero (0) for this CLIN in their proposal.

OPTION Osan Commissary

Preventive Maintenance (PM) for Osan Commissary IAW Para 5.1.2 of PWS.

0006 1 Job

1001AA 12 Months

OPTION K-16 Commissary

Preventive Maintenance (PM) for K-16 Commissary IAW Para 5.1.2 of PWS.

OPTION Kunsan Commissary

Preventive Maintenance (PM) for Kunsan Commissary IAW Para 5.1.2 of PWS.

1001AB 12 Months

1001AC 12 Months

OPTION Osan CDC

Preventive Maintenance (PM) for Osan CDC IAW Para 5.1.2 of PWS.

OPTION On-Call Services

FFP

Composite labor cost will be used. The contractor shall provide fixed hourly rate for craftsman. Delivery Order will be issued at the discretion of the Government or

1001AD 12 Months

UNIT UNIT PRICE ESTIMATED AMOUNT

1002AA 500 Hours OPTION On-Call Services for Commissaries

FFP

On-call services for Osan, K-16, and Kunsan Commissaries IAW with paragraph

5.1.3 of PWS.

UNIT UNIT PRICE ESTIMATED AMOUNT

1002AB 350 Hours OPTION On-Call Services for Osan CDC

FFP

On-call services for Osan CDC IAW with Para. 5.1.3 of PWS.

OPTION Contractor Acquired Parts (CAP)

FFP

The contractor shall procure parts and materials for Osan, K-16, Kunsan Commissaries.