A2 - Airshow Shuttle Service PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Airshow Shuttle Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Airshow Shuttle Services to and from Rosecrans MAP, as defined in this PWS.

1.2 Background: The 139th Airlift Wing has a requirement to provide airshow shuttle services in support of the Sound of Speed Airshow on 1-2 May 2021. Shuttle service is to be provided between defined off-site parking locations and designated drop-off points.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 May 2021 – 2 May 2021.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 8:00am - 7:00pm on Saturday May 1 and Sunday May 2, 2021.

The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Communications Security/Information Technology (COMSEC/IT) Security: All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.4 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating Commercial Vehicles used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.5 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.6 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.7 Identification of Contractor Employees: All contractor personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.8. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

BI Background Investigation CM Contract Manager DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer NGB National Guard Bureau POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control SCR Service Contract Reporting TE Technical Exhibit

4.0 General: The contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Service Description:

5.1.1 The contractor shall provide round-trip transportation for an estimated 10,000 spectators per day within an estimated radius of 10 miles of Rosecrans Memorial Airport, Saint Joseph, Missouri, hereafter referred to as Rosecrans MAP.

Transportation support will be used from 1-2 May 2021 between the hours of 8:00 am - 7:00 pm local. Spectators may be handicapped or disabled. Transportation must comply with the Americans with Disabilities Act 1990 (ADA).

5.1.2 Transport shuttles utilized shall be 2009 models or newer. A minimum of 10% of shuttles utilized must be handicap accessible. All shuttles shall be clean, free of trash, no holes in seats, and be equipped with an operational air conditioning system.

Shuttles shall be able to accommodate between 41-51 passengers. All shuttles shall meet State of Missouri, The United States Department of Transportation, Interstate Commerce Commission Regulations, and Federal Motor Vehicle Safety Standards.

5.2 Date and Time Service is Required:

5.2.1 The contractor shall ensure shuttles are in position at air show shuttle locations between the hours of 8:00 am - 7:00 pm or until all spectators have been transported from Rosecrans MAP to their originating location for the dates of 1-2 May 2021, whichever is later. There will be only one staging and inspection location. The location will be Rosecrans MAP tower parking area. For 1 May and 2 May the staging of the first half of shuttles begins at 7:00 am for inspection from a K-9 unit. The next half shuttles shall be staged at the inspection area at 7:30 am. Drivers must be knowledgeable of all staging location in the event they are diverted.

5.2.2 Staging of shuttles for the DOD shuttle route shall begin at 7:00 am for inspection from a K-9 unit.

5.3 Management and Staff Personnel:

5.3.1 The contractor shall be responsible for ensuring all shuttle operations and staff personnel comply with all military instructions. The contractor shall coordinate with officials at all off-site parking locations for designated spectator pickup and drop off points. Please note off-site parking locations will have five (5) pickup and five (5) drop-off locations. The contractor shall coordinate highway routes of travel with local law enforcement authorities, Rosecrans MAP Security Forces personnel and Logistics Readiness Squadron personnel. In addition, the contractor shall provide sufficient number of staff personnel at all location pickup points to direct and control safe passenger loading and unloading. Although passenger drop off and loading points are controlled by the contractor, 139th Logistics Readiness Squadron personnel will be present to evaluate performance, assist in coordination, and notify the contractor of logistical changes if required.

5.3.2 The contractor shall provide equipment needed to identify loading and unloading areas to include marking to and from locations. Specifically, the contractor shall ensure enough equipment is available for setup at each location. The contractor shall ensure enough personnel are ready to receive spectators at both the start time of the show and at the end of the show to return spectators to the off base locations.

5.3.3 Proper management and staffing of personnel at each loading and unloading location has historically contributed to efficient and effective utilization of shuttles transiting to and from the base. Thus the contractor shall ensure that contract personnel remain visible and available at all times and display the necessary qualities to provide effective leadership and customer service at each loading site.

5.3.4 The contractor shall have a vast knowledge of the local area and ensure safe and timely travel of direct routes to and from Rosecrans MAP.

5.3.5 The contractor shall present proof that they have assets required to perform this task.

5.3.6 The contractor shall ensure shuttle operators comply with all state and local laws.

5.3.7 The contractor, in coordination with the 139th Logistics Readiness Squadron (139 LRS) personnel will establish up to two (2) shuttle loading lanes at Rosecrans MAP Tower pickup point and off-loading point to permit simultaneous safe loading and unloading of shuttles at all locations.

5.3.8 Loading lanes shall be divided by SFS and local law enforcement personnel.

5.3.9 The contractor shall require spectators boarding the shuttle to wear a mask in accordance with Airshow COVID protocols.

5.3.10 The contractor shall wipe down and sanitize high touch surfaces every two hours of service

5.3.11 The contractor shall wipe down and sanitize the shuttle at the end of each shift prior to the next day of service.

5.4 Maintenance and Fuel Requirements:

5.4.1 The contractor shall provide maintenance, towing, and standby maintenance personnel for the contracted shuttles.

5.4.2 The contractor shall provide all fuel necessary to operate the shuttles.

5.5 Travel and Departure Time Requirements:

5.5.1 Peak periods of demand are anticipated from 10:00 am to 1:00 pm and 4:00 pm to 6:00 pm. Travel distances will be within a 10 mile radius of Rosecrans MAP, travel time is approximately 20 minutes or less within this radius.

5.5.2 Passengers that are loaded onto a contracted shuttle at the pickup locations shall depart no more than fifteen (15) minutes from the time the first passengers are seated.

5.5.3 The contractor will ensure all shuttles remain available until after all spectators have been safely transported off of Rosecrans MAP, MO to their originating location.

5.6 Security Requirements:

5.6.1 All contracted shuttles will be swept by Security Forces personnel and placed into a sanitized area before departing. Shuttles will only need to be swept once per day, provided a shuttle monitor has remained with the vehicle and the vehicle has not deviated from the designated route/routes.

5.6.2 The contractor shall submit a list of names to include first name, last name, middle initial, date of birth, social security number, driver’s license number and passport/Green Card number if a foreigner for all employees to 139 LRS by 15 April 2021.

5.7 General Information:

5.7.1 The contractor shall ensure managers are available on 15 April 2021 (time to be determined) for training with the 139 LRS and 139 SFS for shuttle route familiarization and event specific training on Rosecrans MAP, MO.

5.7.2 The contractor shall ensure shuttle drivers remain compliant with security requirements outlined in paragraph 5.6. The contractor shall ensure all shuttle driver breaks/lunches are coordinated with the 139 LRS representative.

5.7.3 139 AW PERSONNEL SECURITY REQUIREMENTS AFI 31-501 (27 Jan 2005) The contractor shall not employ any person for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor employ any person under this contract who has an outstanding criminal warrant as identified by the National Crime Information Center (NCIC). NCIC checks will verify if a person is wanted by local, state, and federal agencies. All contractor personnel must consent to NCIC background checks. Contractor personnel who do not consent to an NCIC check will be denied access to the installation. Information required to conduct an NCIC check includes: full name, driver’s license number/state issues/expiration date, social security number, and date of birth of the person entering the installation and shall be submitted in conjunction with the contractor’s request for vehicle passes. Completion of a successful NCIC check does not invalidate the requirement for an escort when contractor personnel are working within controlled or restricted areas.

5.7.4 Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities.

5.7.5 The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

The contractor shall flow this clause down to all subcontracts.

5.8 Inclement Weather and Emergency Operations

5.8.1 In the event of inclement weather during the air show or an emergency on Rosecrans MAP, contracted shuttles and personnel will assist in any evacuation, contingency plan, or any way necessary for the situation.

5.8.2 In the case of an emergency or inclement weather the contractor will be updated by the 139 LRS representative on information at Rosecrans MAP and off-site parking.

5.9 Pick-up and Drop-off Locations:

NOR-AM 1301 Oak St.

Elwood KS, 66024 892 Parking Spaces

Snorkel 2009 Roseport Rd.

Elwood, KS 66024

172 Parking Spaces

Zimmerman/City Lot 606 Roseport Rd.

Elwood, KS 66024

1008 Parking Spaces

Remington Nature Center 1502 McArthur Dr.

St Joseph, MO 64505

200 Parking Spaces

BMS Logistics 311 KS-238 Elwood, KS 66024

Drop-off

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation 03/10/2021 M https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement 02/24/2021 M http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.1 Transportation

The contractor shall provide street legal transportation for up to 10,000 spectators per day on May 1, 2021 and May 2, 2021. IAW with section 5.1 above.

Meets the standard 95% of the time.

Periodic Inspection

5.1 ADA

Compliance

A minimum of 10% of transportation vehicles shall be

ADA compliant.

Meets the standard 95% of the time.

Periodic Inspection

5.2 Inspection The contractor shall ensure

transportation vehicles are in place for inspection on May 1st and 2nd 2021. Half of the vehicles must be in place for inspection by 7:00 am local and the other half in place by 7:30 am local both days.

Meets the standard 95% of the time.

Periodic Inspection

5.3.2 Loading

and Unloading

Area Identification

The contractor shall provide necessary equipment to identify loading and unloading areas.

Meets the standard 95% of the time.

Periodic Inspection

5.3.9 Mask

Wearing

The contractor shall require spectators boarding the shuttle to wear a mask IAW Airshow

COVID protocols.

Meets the standard 95% of the time.

Periodic Inspection

5.3.10 Shuttle

Sanitation

The contractor shall wipe down and sanitize high touch surfaces every two hours of service.

Meets the standard 95% of the time.

Periodic Inspection

5.3.11 End of

Day Shuttle Sanitation

The contractor shall wipe down and sanitize shuttles at the end of shift prior to the next day of service.

Meets the standard 95% of the time.

Periodic Inspection

5.5.2 Shuttle

Movement

The contractor shall begin transition within 15 minutes of the first spectator being seated on the vehicle.

Meets the standard 95% of the time.

Periodic Inspection

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.7 Identification of

Contractor Employees

May 1, 2021 – May 2, 2021 1 Per Employee

Hard Copy KO

5.1 Transportation May 1, 2021 – May 2, 2021 N/A N/A N/A

5.1 ADA Compliant

Transportation

May 1, 2021 – May 2, 2021 N/A N/A N/A

5.2 Shuttle Service May 1, 2021 – May 2, 2021

from 8:00 am local to 7:00 pm local.

N/A N/A N/A

5.2 Inspection May 1, 2021 – May 2, 2021, 7:00 AM Local and 7:30 AM

Local

N/A N/A N/A

5.3.2 Loading and

Unloading Area

Identification

May 1, 2021 – May 2, 2021 N/A N/A N/A

5.6.2 List of

Employees

5.7.3 Security NCIC

Check Information

April 15, 2021 Original(s) Hard Copy KO

5.7.1 Route

Familiarization/Event

Specific Training

April 15. 2021 N/A N/A N/A