A1_Performance Work Statement (PWS).pdf

PERFORMANCE WORK STATEMENT (PWS)

3D SYSTEMS SLA 5000, IPRO 8000 AND IPRO 9000XL SERVICE

1.0 DESCRIPTION OF SERVICES/INTRODUCTION

Carderock Code 89 is required to obtain service contracts to maintain (3) stereolithographic apparatus (SLA) printing machines (3D Systems SLA 5000, IPro 8000 and IPro 9000XL).

2.0 BACKGROUND

Carderock Department 10 has decided to discontinue offering additive manufactured parts as a service to their customers in 2019. As a result, the SLA printers were moved to Department 80 spaces. Department 80 has tasked Division 89 to stand up the capability to produce the 3D printed products within the Model Fabrication and Operations Branch, located in the Building 1 Model Shop.

3.0 OBJECTIVE: Provide maintenance and technical support for all 3D Systems

3.1 The contractor shall provide maintenance on the 3D Systems SLA 5000, IPro 8000 and IPro 9000XL machines for a period of one year.

3.2 Contractor shall provide maintenance to include:

- Unlimited Phone Technical Support -24 hr Emergency Service Calls -All required Preventive Maintenance -Priority Scheduling -Include any and all Replacement Parts as required (excluding lasers)

3.3 Contractor shall provide a report following all performed maintenance and service calls

(CDRL A001)

4.0 SPECIAL QUALIFICATIONS:

4.1 N/A

5.0 GOVERNMENT FURNISHED EQUIPMENT/PROPERTY/INFORMATION

5.1 Not Applicable.

6.0 DELIVERABLES

6.1 Contractor shall provide a report following all performed maintenance and service calls

(CDRL A001)

7.0 PERIOD OF PERFORMANCE

7.1 All work shall be completed for a period of one year from date of contract award.