A05_Statement_of_Work.pdf

Boston National Historical Park (BNHP)

Snow Removal Contract FY26

Statement of Work (SOW)

1. BACKGROUND

1.1 Mission of Boston National Historical Park:

Boston National Historical Park preserves, protects, and interprets for the benefit and inspiration of all people the historic structures and properties of outstanding national significance located in Boston and associated with the American Revolution and the defense and growth of the United States.

1.2 Description of Boston National Historical Park:

Boston National Historical Park is a unique collaboration of federally, municipally and privately owned and operated historic sites associated with the colonial struggle for independence and the birth and growth of the nation. These nationally significant attractions include the Old South Meeting House, the Old State House, Faneuil Hall, the Old North Church, the Paul Revere House, the Bunker Hill Monument, the Bunker Hill Museum, Dorchester Heights, and the Charlestown Navy Yard including USS Constitution, the USS Constitution Museum, and USS Cassin Young.

2. CONTRACT STRUCTURE & PERFORMANCE PERIOD

2.1 Contract Duration:

This contract shall consist of one (1) base year. The contract period shall be 365 days in duration.

2.2 Performance Period:

• Base Year: December 26, 2025 – December 25, 2026

2.3 Contract Type:

This is a hybrid contract with two distinct Contract Line Item Numbers (CLINs) for each performance period:

CLIN 00010 (Fixed Price): Contractor shall provide a fixed price for snow removal services covering:

• Six (6) small storm events per contract period

• Two (2) medium storm events per contract period

CLIN 00020 (Time and Materials): All services exceeding the fixed price thresholds shall be billed on a time and materials basis using the contractor's submitted hourly pricing schedule.

2.4 Storm Size Definitions:

The recommendations are based on past experience and serve only as a guide. The Contractor shall determine what equipment, materials, and labor will be needed to complete the work as stated in the SOW. Storm size will be determined by post storm accumulation total reported by the National Weather Service reporting station located at Logan Airport, East Boston.

• Small Storm: 1” to 3” accumulation requiring one plow and salting, incidental skid steer, clearing of sidewalks/walkways, three laborers, two spreaders to put down ice-melt

• Medium Storm: 3" to 6" accumulation requiring two plows and salting, incidental skid steer, clearing of sidewalks/walkways, four laborers, two spreaders to put down ice-melt, and incidental front-end loader if necessary

• Large Storm: 6” and above requiring two plows and salting, front end loader, skid steer, clearing of sidewalks/walkways, 4-6 laborers, two spreaders to put down ice-melt

3. SCOPE

The Contractor shall provide all management, supervision, labor, transportation, tools, supplies, and equipment for snow, slush and ice removal services during the period of performance for Boston National Historical Park.

Specific site locations subject to this statement of work and listed in order of priority are as follows:

1. The Charlestown Navy Yard

2. The Bunker Hill Monument and Museum

3. Dorchester Heights Monument (Thomas Park)

Snow, slush and ice removal services will be performed in a manner to ensure park areas are open for operation and safe for park visitors. The Contractor shall plan, schedule, coordinate and assure that snow, slush and ice removal services will result in a satisfactory, safe, clean, neat and professional appearance 24/7.

3.1 Objectives:

The Contractor shall maintain clear and make for safe travel all roadways, sidewalks, walkways, stairways, ramps, cross walk entrances, and living quarter entrances. A list of areas and descriptions are located in Section 16 under FACILITY INFORMATION.

4. PERFORMANCE STANDARDS & METRICS

4.1 Completion Timeframes:

Any paved or treated surface shall be cleared down to bare surface within two (2) hours of the conclusion of a storm event.

4.2 Response Time Requirements:

The Contractor shall respond and begin snow removal operations before two (2) inches of accumulation occurs and/or at the direction of the Contracting Officer's Representative

(COR).

4.3 Performance Measurement Criteria:

All three sites shall be cleared of snow and ice down to bare surface conditions. The COR will inspect all sites and confirm satisfactory completion of work. Photos may be used to document the work by the Contractor for the COR to serve as initial verification (i.e. – Dorchester Heights) that the work was addressed adhering to the guidelines of the SOW.

The locations will be reviewed in person and follow-up work could be requested as decided by the COR.

4.4 Quality Standards:

Work shall meet all requirements specified in this Statement of Work. The COR retains the right to call back the Contractor for additional cleanup if work is not completed in accordance with contract requirements.

4.5 Damages:

Any damage to government property shall be fully remediated at the cost of the contractor.

The COR shall monitor and report any damage discovered as a result of contractor operations, including salt damage to adjacent lawns and plants. The contractor and the COR will determine the time schedule, and final payment will not be completed until all damages are repaired and approved by the COR.

5. PRICING STRUCTURE & PAYMENT

5.1 Fixed Price Line Payment:

The fixed cost amount for the specified number of storms shall be paid to the contractor regardless of whether all small and medium storm services have been utilized during the period of performance.

5.2 Time and Materials Pricing:

All time and materials pricing shall be all-inclusive of profit, overhead, insurance, salary, burden, and equipment costs. The contractor shall provide:

Hourly pricing schedule for different pieces of equipment with operator:

• Truck with plow, spreader, and operator

• Skid steer with operator

• Laborers with shovels, snowblowers, ice melt spreaders, ice chippers and truck

• Front end loader with operator

5.3 Payment Methodology:

Monthly invoices shall be submitted through the Invoice Processing Platform (IPP) system.

The contractor shall submit the invoices within one week of a storm clean-up event.

5.4 Invoice Requirements:

• All invoices must be submitted through the IPP system

• No advance payments for uncompleted work

• Fixed-cost line invoices require no detailed breakdown

• Time and materials invoices must include breakdown of labor, equipment, materials, and time involved per storm event

• The Contractor shall provide information on weight/quantity of salt used for de-icing as determined by the capacity of the spreader and how many loads were used per storm. (The capacity of any salt spreader being used will be provided to the COR at the beginning of the contract.)

• Number of bags of ice melt

6. WEATHER MONITORING & COMMUNICATION

6.1 Service Determination:

The determination of when services are needed shall be communicated between NPS Management and Boston NPS Law Enforcement Dispatch Center. The COR will provide directions when services are required.

6.2 Communication Protocols:

The COR shall provide directions regarding timing and addressing any deficiencies in service. NPS Law Enforcement may provide information about site conditions but will not direct work activities.

6.3 24/7 Contact Requirements:

The Contractor is responsible for identifying a Point of Contact (POC) for the COR/NPS to contact for coordinating storm response operations.

6.4 Weather Monitoring Responsibilities:

Weather monitoring is the responsibility of the contractor. NPS law enforcement may provide information based on ranger field observations in real time.

The Telecommunications Operations Center (TOC) can be reached at 617-242-5678 for more detailed information.

7. SNOW REMOVAL

The guidelines outlined in this document are for achieving the maximum vehicle and pedestrian safety relative to snow, slush and ice conditions on these properties and as outlined within the Scope.

7.1 General Requirements:

The Contractor will take full responsibility for plowing, removal of snow, slush and ice and salting/ice melt applications as needed, in order to have pavement as bare as the weather will permit and ensure all hazardous conditions are eliminated. The Contractor must supply a lead/supervisor contact name and 24 hour on-call contact number(s). The Contractor must have the equipment necessary to perform these tasks.

Equipment Minimum Requirements:

Methods and means for accomplishing the scope of work are at the contractor's discretion.

The following represents typical equipment requirements, but the Contractor may adjust based on their operational approach:

• (2) 4x4 trucks with minimum of 5 cubic yard capacity with plows and salting capability

• (1-2) Skidsteers not greater than 56" due to access limitations

• (1) Front end loader not less than 3 cubic yards for snow removal or relocation only

• (6-10) Laborers (shoveling, snow blowing, ice melt application)

• (2) Snow blowers

• (4) Ice melt spreaders

• (1) 4x4 crew cab pick-up truck for transport of laborers, Skidsteer w/trailer, and ice melt. Driver will be 1 of the laborers.

Note: Not all resources will be required for each storm. Staffing minimums per shift/event are determined by storm size and the Contractor’s means and methods.

Hand tools, snow blowers, hand spreaders and transport of laborers are incidental cost to be provided by t Contractor. Fuel and maintenance are the responsibility of the contractor.

Meetings and Communications:

Contractor will meet with the Contracting Officer Representative (COR) or designated Point of Contact (POC) from the Park to discuss and receive information. There will be regular scheduled meetings to go over pertinent information related to the storm and Park operations. The information to be discussed will focus on:

• Areas requiring additional work and touch up designated by Park POC

• Snow piling points

• Estimated opening time, closing, or delayed opening of the Park

• Plan and time for returning for ice melt and salt re-applications

• Status of work at Bunker Hill and Dorchester Heights – Photos can be used, but a site visit by the POC will be followed in person for final review.

Snow removal will be completed prior to first shift time of 8:00 am local prevailing time or at a later time as established from the scheduled meetings. The Park Service will provide detailed maps (Attachments A.1, A.2, B, & C) of each park area to support the snow removal process.

7.2 Snow, Slush and Ice Removal Service:

The Contractor shall perform snow, ice and slush removal when accumulation reaches two

(2) inches or more on a level surface, or if conditions warrant treatment for the safety of pedestrians and vehicles. Ice and all other hazardous conditions shall be treated with environmentally preferable approved products only. The Contractor shall immediately remove ice to provide secure footing and safe driving conditions by the snow removal operation, or by applying approved ice melting materials. The Contractor will perform snow removal services during a continuous snowfall. The Contractor shall remove snow, ice and slush from streets from curb to curb, or edge of street to edge of street, leaving no rows in intersections, and all service areas. The Contractor shall avoid depositing plowed snow in the front of, or in driveways, on sidewalks, walkways, lawn surfaces, or street corners.

Safety for the employees and public will determine the need for specific follow-up services.

The Contractor shall be responsible for monitoring snow, slush and ice conditions and responding with the appropriate manpower and equipment to ensure the areas are clear of ice, slush and snow accumulations. With a snowfall deep enough to cause drifting of six (6) inches or more, areas shall be automatically plowed, blown and/or pushed to the extent necessary to provide essential pedestrian and vehicle traffic safety.

Road salt and approved environmentally preferable ice melts shall be used to reduce safety hazards resulting from ice, slush and snow. Safety Data Sheets (SDS) will be provided by the Contractor with all materials utilized and approved by the COR via submittal process approval. Only approved ice-melt is to be used on all sidewalks, pedestrian pathways, stairways, building entrances and access ramps - NO SALT. Calcium chlorides or other acceptable methods can only be used as approved by the COR.

Snow, slush and ice shall be removed as needed from all on-site catch basins to allow adequate runoff of melting ice and snow. No snow, slush or ice will be dumped on or near trees, shrubs, lawns, flower beds or in any waterways.

Snow, slush and ice must be removed when there is insufficient space in the designated approved pile areas (as determined by the COR) on the property to accommodate the piling of snow, ice or slush, or when it interferes with the operations safety, line of site for traffic or parking of the property. Snow, slush and ice must be removed and hauled off site by the Contractor to an appropriate snow dump area in compliance with all Federal, State and local laws and within all OSHA laws and regulations.

Work shall be performed in a manner so as not to encumber walkways, entrances, exits, or streets. All leftover debris from snow, slush and ice removal shall be carefully removed by the Contractor from all landscape and grass areas at the close of winter season and prior to the commencement of the NPS landscape maintenance services. The hardscapes at Bunker Hill and Dorchester Heights Monuments will be blown off and a street sweeper will be used in the Navy Yard for the final cleanup. The completion of this final cleanup will be reviewed and must be approved by the COR before issuing final payment.

7.2.1 Submittals:

All supplies utilized under the contract are to be submitted for approval by the contractor within five calendar days after contract award. The government shall review submittals within three calendar days from date of contractor submission. Should re-submission be required from the contractor, all re-submissions are due three calendar days from receipt of initial government comments. The government shall provide comments on re-submissions within three calendar days of re-submission.

8. MATERIAL SPECIFICATIONS

8.1 Approved Ice Melt Requirements:

All ice melt products must be grass/plant, pet, carpet and cement friendly. The Contractor shall submit proposed products for review and approval by the COR prior to application.

8.2 Material Quantity Estimates:

Material quantity requirements are uncertain due to varying storm types. Fixed price portion estimates shall be based on NPS estimates of storm labor time and equipment needs. Materials for work outside the fixed price line shall be billed by time and materials.

8.3 Storage Requirements:

No on-site storage of materials is permitted.

8.4 Environmental Compliance Requirements:

• No salt on sidewalks - ice melt on sidewalks only

• No excessive salt use on the pier

• Absolutely no sand usage

• Use environmentally preferable products only (COR Approved)

8.5 Material Documentation:

Contractor shall provide weight tickets for each pickup of salt used for de-icing in the park for COR review of material costs per storm.

9. RISK & LIABILITY

9.1 Insurance Requirements:

The Contractor shall maintain general liability, automobile, and workers' compensation insurance in amounts to be specified in the contract.

9.2 Damage Repair Procedures:

Any damage to government property will be the responsibility of the contractor if determined to be at fault. All repairs shall be made at the Contractor’s expense and shall be completed before final payment will be approved.

9.3 Emergency Response Protocols:

In the event of a worker or motor vehicle accident, or if a medical incident occurs on park grounds, contact NPS Law Enforcement Dispatch immediately.

9.4 Safety Requirements:

The Contractor shall adhere to all OSHA standards and safety requirements during performance of work.

10. SERVICE AREAS

Service areas include entrances, steps, landings, sidewalks, crosswalk entrances, roadways, parking areas and any other hard surface areas subject to vehicle or pedestrian traffic.

The Contractor shall be legally and financially responsible for all plowing conducted on unapproved streets, lots and drives not specifically identified in this contract.

11. SPECIAL REMOVAL AREAS

Snow, slush and ice shall be removed from fronts of pedestrian and garage doors. Hand shovel areas around the dumpsters, recycle totes, trash receptacles, hydrants, entrance and exit gates, historical waysides and features, and benches. Areas around security and entrance bollards and access to security access points shall also be kept clear of snow, slush and ice to allow for full access by either a vehicle or pedestrians.

12. ADMINISTRATIVE

A separate snow removal log shall be maintained by the Contractor to record actual hours expended on snow removal for each piece of equipment per location. A copy of the log will be given to the COR at the end of services for each removal event.

13. DAMAGE REPAIR/REPLACEMENT

The Contractor is responsible for the repair or replacement of any damage caused by the snow, ice and slush removal activities to include, but not limited to: Buildings, lawns, landscaping (i.e. trees, shrubs, hedges), fencing, gates, doors, light poles, pavement, curbs, sidewalks, trash receptacles, waysides, benches, planters, hydrants, etc.

The Contractor shall make immediate, temporary repairs to damages that cause a safety hazard. Temporary repairs of such damage shall be made within 24 hours of when the damage occurred, and shall be coordinated through the COR.

14. EQUIPMENT AND LABOR REQUIREMENTS

The Contractor shall furnish the necessary labor and supervision to clear snow, slush and ice from the facility. The Contractor shall furnish trucks and equipment as required to complete the snow plowing or snow, slush and ice removal process in a timely manner. The Contractor shall furnish with each separate piece of equipment capable licensed drivers or operators in sufficient numbers to ensure that all equipment is being operated safely and efficiently. The Contractor shall furnish relief drivers/operators, when extended periods of work require it, in accordance with all Federal, State, local and OSHA laws.

The equipment, before being accepted for actual work, must be in proper mechanical condition, fully equipped as required for efficient operation, properly registered and insured in accordance with Federal, State and local laws. The equipment must be equipped with accessories to meet the existing traffic and traction conditions. Equipment should be equipped with safety features including a rotating amber light on the top of the vehicle, back up warning sounding and tripping devices to protect manholes, bricks and other protrusions above the surface of the pavement.

In the event that the Contractor's equipment fails during a plowing operation, the Contractor or his representative must notify the COR and must have the area covered with a replacement vehicle or other snow, slush or ice removal equipment within one hour.

The Contractor must report immediately to the COR the following: An inability to start snow removal services at appointed time, if any location cannot be serviced and reason.

One-way streets shall be plowed to each curb. At no time shall the Contractor plow a one-way street in the wrong direction or against the traffic pattern without permission from the

COR.

If a street is blocked, the Contractor shall make every effort to attempt to bypass the blockage. If unable to bypass the blockage, the Contractor shall immediately inform the COR of the blockage. The Contractor will plow the blocked area as soon as the blockage is removed.

Snow left at intersection corners is to be no higher than the normal residual on the side of the road.

15. FACILITY INFORMATION (Maps to be used as a reference, not a guide)

15.1 Charlestown Navy Yard: See Location specifics under item 18.1.1

• 1st Avenue & 2nd Avenue

• 3rd Street, 4th Street and sidewalks along 5th street

• Pier 1 roadways and parking areas

• Pier 2 access road and access around Building 24

• Navy secured area including security gate area and entrances

• Scale House and security gate check point entrances and walkways

• Baxter Road east side of Building 24 parking area and Baxter Road traffic lane closest to building (Be aware of Blue Bike area)

• Building I loop driveway, all sidewalks, stairs and entrances

• Quarters G (Commandant's House) driveway, all walkways, stairs and entrances

• Capstan area and Constitution Museum entrances, walkways and crosswalk entrances

• Sidewalks and walkways including Gate 1, Gate 2, & Gate 4 areas

• Building 32 sidewalks, entrances and cross walk access points

• Sidewalk and bollard area to end of Hoosac storage lot from Gate 1 (City will clear bike lane)

• Door entrances, stairways and all crosswalk access points

• Access to trash receptacles and dumpsters, benches, historical waysides and features, and hydrants and catch basins

15.2 Bunker Hill Monument/Museum: See Location specifics under item 18.1.2

• Exterior sidewalks around Monument Square and all crosswalk access points

• Handicap and access ramps

• All stairways, walkways and door entrances to buildings located on the property require clean-up

• Sidewalks abutting Museum

• Access to trash receptacles, benches, and historical waysides and features

15.3 Dorchester Heights Monument: See Location specifics under item 18.1.3

• Sidewalks around Monument and cross walk access points

• Handicap and access ramps

• All stairways and walkways located on the property require snow and/or ice removal services

• Access to trash receptacles, benches, and historical waysides and features

16. RESTRICTIONS

16.1 Sand Prohibition:

Use of SAND is strictly prohibited. Contractor will be responsible for cleanup if sand is inadvertently used.

16.2 Product Restrictions:

Only SALT products will be used on the roadways. Only environmentally preferable ice melt for walkways and stairs is allowed for use. Coordinate approvals of products used with COR. The National Park Service has requirements to maintain the use of environmentally preferable (GREEN) products.

16.3 Equipment Storage:

Requests to stage or store equipment on site shall be made to the COR 24 hours in advance. Equipment will not be staged or stored on site without approval from the COR.

16.4 Monitoring:

The COR will monitor the Contractor for compliance with Facility Specifics defined in Section eighteen.

16.5 Damage Responsibility:

The Contractor will be responsible for any damages arising from work performed to Park resources. The COR will monitor and conduct site inspections during the contract performance period.

17. TASKS OF FACILITY SPECIFICS FOR ORDER OF CLEANING PRIORITIES

17.1 Priority of Service

17.1.1 Charlestown Navy Yard (Priority One)

Snow, slush and ice removal of the Charlestown Navy Yard property will be the highest priority property on the Contractor's snow removal commitment list. Performance shall begin automatically and immediately without request or call from the government, when snow accumulations reach two (2) inches. The Contractor is responsible for monitoring each individual site for accumulations and conditions and for responding with the appropriate manpower and equipment to ensure the areas are clear of ice, slush and snow accumulations. Snow, ice and slush shall be removed prior to 8:00 am EST. Contractor shall maintain all service areas, walkways and parking areas from accumulations.

During extended storm durations, this may result in the Contractor having to service the areas multiple times throughout the day/night.

Priority areas are as follows: All roads within the Charlestown Navy Yard and sidewalks along 1st Ave. Ice melting to be performed upon completion.

The Navy Yard roadways will be plowed with trucks throughout the storm to maintain continuous vehicular access. Any area not at bare ground condition will be SALTED after final plowing or other snow, ice and slush removal service and ensure safety of pedestrians and vehicle travel. All roadways are to be handled via truck with snowplow. 1st Ave sidewalks, Gate 1, Gate 2, & Gate 4 areas, 5th Street walkways, and Marine Society are to be cleared utilizing a skid-steer. Other areas at this site may use a skid-steer for clearing as long as no damage will be done to Park resources practicing extreme care around lawns and landscaped areas. Clarification with COR must be discussed prior to using a machine in any area that is not designated on maps. (See Attachment A.1 & A.2)

Areas recommended for snow blowing include: The Row Houses (Building 265 B, C, D, E and F) stairs and walkways, 2nd Ave sidewalks, the walkways and stairs at the cannon and flagpole area, all crosswalk locations, Building I stairs and walkways, and Commandant’s House/Quarters G stairs and walkways. The Contractor shall ensure a pathway of three feet wide is free of snow accumulations, piles, or drifts by removing all snow, slush and ice from sidewalks, steps, landings and entrance ramps. The Contractor will determine the best practice on how to utilize their crew to provide periodic service to prevent excessive buildup of snow.

17.1.2 Bunker Hill Monument/Museum (Priority 2)

This location does not require continuous service throughout the storm. The focus is to have the areas identified cleared down to the pavement prior to the opening of the Park at 8:00 am EST. The Contractor will determine the best practice on how to utilize their crew to provide periodic service to prevent excessive buildup of snow. This will be done in order to provide sufficient time for all areas to be cleared of snow, slush and ice and for ice melt to be applied before the scheduled opening of the Park. No trucks with plows are to be used at this site. Skid-steer, shoveling and snow blowing are allowed practicing extreme care around lawns and landscaped areas. (See Attachment B).

17.1.3 Dorchester Heights: (Priority 3)

This location does not require continuous service throughout the storm. Focus is to have the areas identified cleared to the pavement following a snow, slush or ice event, and after Navy Yard and Bunker Hill areas are complete. No plows are permitted at this site. Bobcats, shoveling and snow blowing are allowed. Ice melt is to be applied on finished product. (See Attachment C).

NOTE: Delayed attention and clean-up of site could increase workload due to public use.

18. SITE SPECIFIC OTHER ITEMS

18.1 Environmental Mitigation:

The Contractor will be solely responsible for all environmental mitigations that may become necessary as a result of the work performed under this contract.

19. CONTRACTOR FURNISHED ITEMS

19.1 Contractor Item Responsibilities

19.1.1 Permits/Licenses:

In performing the work hereunder, the Contractor shall obtain and maintain in effect all necessary permits and licenses required by Federal, State or Local government or subdivisions thereof, or of any other duly constituted public authority. Further, the Contractor shall obey and abide by all applicable laws and ordinances.

19.1.2 Supervision, Supplies, Materials, Transportation and Equipment:

This contract calls for the Contractor to furnish all supervision, labor, supplies, materials, transportation and equipment necessary for the completion of the work of this contract unless otherwise specified herein. The Contractor must provide the SDS sheets for all products approved for use.

19.1.3 Safety and Equipment Condition:

The Contractor shall use only ice-melts which are environmentally preferable in accordance with all Federal, State and Local laws. All equipment must have all the required safety features in accordance with the manufacturer’s operation manuals.

20. SUPERVISION RESPONSIBILITIES-MANAGEMENT CONTACT

20.1 Policy and Procedure

20.1.1 Supervision:

The Contractor shall be responsible for the supervision of their employees while performing work under this contract. The COR will perform periodic inspections in order to ensure compliance with requirements of this Contract.

20.1.2 Verbal Correspondence:

The Contractor shall designate a representative who shall be the point of contact on behalf of the Contractor. Representative must speak English fluently, read and comprehend written English and compose coherent written reports in English.

20.1.3 Contact Information:

The Contractor must provide the name(s), addresses, and phone numbers of persons representing the Contractor to the COR five (5) days prior to beginning the work under this contract.

20.1.4 Inspection Reviews:

The Contractor is required to have their representatives review the work being performed to ensure compliance with the terms and requirements of this contract. These inspection reviews shall be on-going during each storm event throughout the duration of the contract.

The representatives may also serve in a supervisory capacity if the Contractor so desires.

The COR retains the right to call back the Contractor for additional clean up, if the work was not completed in accordance with statement of work requirements.

20.1.5 Contract Authority:

The Contractor's representatives designated in writing by the Contractor shall have complete authority to act for the Contractor during the duration of this contract. The representatives shall be contacted by the COR in the event of any problems or special circumstances.

21. OTHER CONTRACTOR CONSIDERATIONS

21.1 Loss of Equipment:

The Government cannot and shall not be held responsible for loss of vehicles, machinery, tools, equipment, or materials sustained by the Contractor.

22. ACCIDENT REPORT PROCEDURES

22.1 Personnel or Property Accident Reporting:

Accidents should be reported immediately to the COR and to the TOC at 617-242-5678. In the event of an accident involving Government personnel or property, the Contractor shall submit a report within one workday after an accident to the Contracting Officer in letter form that will include the following: Time and date of occurrence; the place of occurrence;

a list of personnel directly involved; a narrative description of the accident that includes a chronological order of the accident and circumstances; and witnesses names and contact information.

23. USE OF GOVERNMENT PREMISES

23.1 Government Premises

23.1.1 Operation Compliance of Premises:

The Contractor shall comply with all regulations and security requirements governing the operation of the premises, which are occupied, or the area in which the contract work is to be done.

23.1.2 Interruption/Interference with Government business:

The Contractor shall perform the contract in such a manner as to not interrupt or interfere with the conduct of Government business.

23.1.3 Orientation of Facility:

The Contractor and his employees shall become familiar with and obey all government facility regulations, including fire, traffic and security regulations.

24. CONTRACTOR LEGAL REQUIREMENTS, PERMITS/CODE COMPLIANCE

24.1 Federal, State, Local Licenses, and Permits:

The Contractor shall obtain at his own expense, all necessary Federal, state and local licenses and permits and shall conform to all laws, regulations, ordinances and code requirements applicable to satisfactory completion of this contract. Full responsibility for compliance with this clause shall rest with the Contractor and the Government shall assume no liability for failure.

25. HAZARDOUS MATERIALS

25.1 Disposal and Chain of Disposal:

Hazardous materials, waste, or dangerous materials generated by the contactor will be properly disposed of by the Contractor and the chain of disposal given to the COR prior to final invoicing.

The contractor is responsible for all clean-up resulting from spills and leaks of equipment.

The contractor is to notify the COR immediately upon any spill or leak occurrence.

26. PHYSICAL SECURITY

26.1 Security Requirements

26.1.1 Sign-in and Sign-out at Facility:

The Government reserves the right to require Contractor personnel to "sign-in" upon entry and "sign-out" upon departure from the facilities in accordance with Section 7. Snow Removal, refer to "NOTE"

27. QUALITY CONTROL PROGRAM

27.1 Quality Control Plan:

The Contractor must submit two copies of a detailed Quality Control Plan. The plan will be site specific and will inform the COR how the work, supervision, project management and follow-up will be performed under this contract to ensure compliance with all requirements. The QCP is intended to provide a structured process and detailed plan that will help the Contractor manage the services and identify any deficiencies before the service execution becomes unacceptable.

The QCP must be kept current at all times to reflect all contract modifications and changes in plan. If anything in the plan is revised, the plan must be physically updated, and the changes are to be reported to the COR and approved by the Contracting Officer.

28. SURVEILLANCE BY CUSTOMER COMPLAINT

28.1 Investigation/Validation/Notification and Record Archive:

When a complaint is received, the COR will investigate, validate the complaint, notify the Contractor of the defect and maintain a record of the complaint. The Contractor is to respond within two hours of receiving the complaint and provide the COR information on the next course of action to rectify the complaint.

29. CONTRACTING OFFICER AUTHORITY

29.1 Issuing Modifications and Change Orders

The Contracting Officer retains the sole right to issue modifications and change orders. In no event shall any understanding or agreement, contract modification, change orders or other matter in deviation from the terms of this contract, between the Contractor and a person other than the Contracting Officer, be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by the Contracting Officer.

30. CONTRACTING OFFICER REPRESENTATIVE (COR)

30.1 CO/COR/Government Authorized Representative Responsibilities

30.1.1 Technical Contact/Technical Representative:

This will be the Boston National Historical Park's technical contact person or Contracting Officer's Representative. The COR information will be provided upon award of the contract.

30.1.2 COR Responsibilities:

The Contracting Officer will designate the COR or Government Authorized Representative at time of contract award. The responsibilities of the COR include, but are not limited to determining the adequacy of Contractor completion efforts in accordance with the conditions of this contract.

30.1.3 Inspection and Monitoring of the Contractor's Work:

The COR is responsible for the inspection and monitoring of the Contractor's work. The responsibilities of the COR include, but are not limited to: Inspecting the work to ensure compliance with the contract requirements; documenting through written inspections reports conferring with the representative of the Contractor regarding any problems encountered in the successful execution of the work.

31. DEFINITIONS/ACRONYMS

As used throughout this contract, the following definitions/acronyms shall have the meaning set forth below:

CO- Contracting Officer - The National Park Service person for the Boston National Historical Park with the authority to enter into contracts, administer and terminate contracts and make related determinations and findings.

Contractor - The entity that provides the services described in the Statement of Work.

Contractor Manager - That person, or designated alternate, responsible for insuring that required services are performed properly, and who is the one point of contact responsible for interaction with government personnel. They are also responsible for supervising the Contractor's employees.

COR- Contracting Officer Representative - An employee who is designated and authorized by the Contracting Officer to answer technical questions, provide for inspections, certify invoices for payment and assist in administering the contract.

Defective Service - A service output that does not meet the standard of work established by this contract.

Emergency - Any significant disruption of normal facility procedure, policy or activity caused by riot, strike, fire, medical emergency, natural disaster or other serious incident.

SDS - Safety Data Sheet - The SDS is a detailed informational document prepared by the manufacturer or importer of a hazardous chemical. It describes the physical and chemical properties of the product. Safety Data Sheets contain useful information such as flash points, toxicity, procedures for spills and leaks, and storage guidelines. Information included in a Safety Data Sheet aids in the selection of safe products, helps you understand the potential health and physical hazards of a chemical and describes how to respond effectively to exposure situations

QA - Quality Assurance - A method used by the Government to provide control over the quality of purchased goods and services.

QC - Quality Control - Those actions taken by a Contractor to control the execution of required services so that the standards of the contract are met.

QCP - Quality Control Plan - The plan will be site specific and will inform the Contract Officer Representative how the work, supervision, project management and follow-up will be performed in this contract to ensure compliance with all requirements.

SOW - Statement of Work - This Statement of Work (SOW) describes the purchase request requirements and is intended to support the facility services at Boston National Historical Park sites identified herein specifically.

ATTACHED MAPS

• Attachment 2 & 3 - Charlestown Navy Yard

• Attachment 4 - Bunker Hill Monument and Museum

• Attachment 5 - Dorchester Heights (Thomas Park)